Mystery Travel Agent Account # on Reservation
May 14, 2009, 4:19 pm
#1
Original Poster
Join Date: Oct 2006
Location: SFO / HKG
Programs: Hilton Diamond, Marriott Platinum Elite
Posts: 187
Mystery Travel Agent Account # on Reservation
I just booked a 1 night stay at Hilton Tokyo for June via Hilton.com. Now I saw a Travel Agent Account #20170 appear on my reservation. I have never used travel agent nor corp code in my life. Any inputs??
Thx.
Thx.
May 14, 2009, 5:08 pm
#3
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Starting here is a similar account by another FlyerTalk member...
Jul 22, 2010, 10:12 am
#4
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,839
Travel Agent Number???
Made a few bookings today and this shows up at the confirmation:
and at the bottom of the reservation (Rules and Restrictions) the following statement:
What is that about???
Travel Agent Number: 00020110
This rate is non-commissionable.
Jul 23, 2010, 5:53 am
#7
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Join Date: Apr 2009
Location: India
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strange....i have never come across anything like this before....
Jul 23, 2010, 8:04 am
#8
Join Date: Sep 2005
Location: Lafayette, CO, USA
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Posts: 9,096
Did you book promotional Advance Purchase rates such as offered here?
Jul 23, 2010, 9:02 am
#9
Join Date: Jan 2002
Location: RST
Programs: Delta Diamond; Hilton Diamond; Accor Gold
Posts: 4,839
Did you book promotional Advance Purchase rates such as offered here?
Jul 24, 2010, 9:37 am
#10
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
As the owner of a travel business, when I book rooms on the Hilton.com travel agent website, there is a space for "Travel Agent Number," which is my IATA code. Entering that code is how commission is tracked - if I don't enter my IATA code, I won't get paid commission on the booking (assuming it's a commissionable rate).
IATA has a service that allows you to check a code to verify an agency and I ran that number - 00020110 - and it came up INVALID, which means it's not a travel agency's IATA number (I didn't think so, based on the number, but wanted to check just in case). If it's not a travel agent IATA number, it's probably the AAA discount code. Don't know why you got the non-commissionable message (it would say that on the travel agent site) but that's standard for discounted rates.
IATA has a service that allows you to check a code to verify an agency and I ran that number - 00020110 - and it came up INVALID, which means it's not a travel agency's IATA number (I didn't think so, based on the number, but wanted to check just in case). If it's not a travel agent IATA number, it's probably the AAA discount code. Don't know why you got the non-commissionable message (it would say that on the travel agent site) but that's standard for discounted rates.
Jul 24, 2010, 11:54 am
#11
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
I've had the same thing happen to me with random reservations. No pattern.
But what I've also experienced is that if you've gone to the Hilton site via a Kayak or other portal search, the travel agent number is almost impossible to get rid for awhile on future reservations.
But what I've also experienced is that if you've gone to the Hilton site via a Kayak or other portal search, the travel agent number is almost impossible to get rid for awhile on future reservations.
May 7, 2011, 12:03 am
#12
Join Date: Dec 2009
Location: ROC
Programs: Anything CC gives me
Posts: 1,118
I made about 5 or 6 reservations for the coming months, they all have travel agent number 20395 with non-commissionable indicated. I used MVP corporate account number and went through AMEX MR bonus shopping mall to make the reservations.
For those of you who had the non-commissionable travel agent number show up and can't get rid of, did it interfere with the posting of MR points or Hilton promo/bonuses?
EDIT: Even if I didn't go through bonus shopping mall and not enter in corporate account number, the travel agent number field is still pre-filled for me.
For those of you who had the non-commissionable travel agent number show up and can't get rid of, did it interfere with the posting of MR points or Hilton promo/bonuses?
EDIT: Even if I didn't go through bonus shopping mall and not enter in corporate account number, the travel agent number field is still pre-filled for me.