Jun 9, 2013, 9:29 pm
Last edit by: dstan
FEBRUARY 6, 2020 UPDATE
Loyalty Lobby has reported and the FlyerTalk Hilton Honors Ambassador has confirmed that MVP rates can no longer be booked via the MVP website without the required association with targeted sports programs.
OCTOBER 5, 2016 UPDATE
There are new MVP codes that can once again be booked in the "Corporate" field of a particular hotel (not all hotels, of course, will always have MVP rates available):
Hampton Inn, Embassy Suites, Homewood Suites, Doubletree, etc. 0561135262 or 0560041604 (check both codes - as some some properties offer MVP rates - but only via one of the codes, not both).
HGI and Hilton 1135262 or 0041604 (check both codes - as some some properties offer MVP rates - but only via one of the codes, not both).
These codes now also work on the mobile app.
So, you have three choices:
1) Use http://stay.hilton.com/mvp/
2) Use the above corporate codes on the main website.
3) Use the above corporate codes in the Hilton app.
NOTES:
1. When the MVP rate is not available (usually 20% discount), often the "Team USA" rate (15%) will be. Use corporate codes 0002635191 (or sometimes ) 2635167.
2. Homwood Suites are often anomalous in their pricing, with AAA and Sr Rates often cheaper than either MVP or Team USA rates.
******************
Summary of answers to incessantly asked questions
NEW: As of ~April 2015, using the corporate codes for MVP on the regular site seems to not return any MVP rates. Instead go to hiltonfamilymvp.com
In the "Corporate Account" box type:
For MVP - 0041604 for Hilton and HGI; 0560041604 all others. MVP rates are not commissionable to agents; a very few properties may require press credentials - read booking terms.
Loyalty Lobby has reported and the FlyerTalk Hilton Honors Ambassador has confirmed that MVP rates can no longer be booked via the MVP website without the required association with targeted sports programs.
OCTOBER 5, 2016 UPDATE
There are new MVP codes that can once again be booked in the "Corporate" field of a particular hotel (not all hotels, of course, will always have MVP rates available):
Hampton Inn, Embassy Suites, Homewood Suites, Doubletree, etc. 0561135262 or 0560041604 (check both codes - as some some properties offer MVP rates - but only via one of the codes, not both).
HGI and Hilton 1135262 or 0041604 (check both codes - as some some properties offer MVP rates - but only via one of the codes, not both).
These codes now also work on the mobile app.
So, you have three choices:
1) Use http://stay.hilton.com/mvp/
2) Use the above corporate codes on the main website.
3) Use the above corporate codes in the Hilton app.
NOTES:
1. When the MVP rate is not available (usually 20% discount), often the "Team USA" rate (15%) will be. Use corporate codes 0002635191 (or sometimes ) 2635167.
2. Homwood Suites are often anomalous in their pricing, with AAA and Sr Rates often cheaper than either MVP or Team USA rates.
******************
Summary of answers to incessantly asked questions
- YES, MVP can be used by anyone
- There is no "sports affiliation" required. ( The only HHonors brand still retaining that verbiage in the "Rate Details" for a booking is the Homewood Suites. If you're really worried, you can get a USGA membership for $36
- There are many reports that the MVP rate can't be booked by the hotel itself or Customer Service; must be done by the guest online.
- Other reports say if you call in and ask what rates are available, they're not supposed to tell you about the MVP. But, they can offer it if you specifically request it.
- The rate accrues the normal points.
- The rate is as eligible for upgrades as any other rate, depending on your status, etc.
- When MVP rate is not available, the Team USA rate is often the next best choice.
In the "Corporate Account" box type:
For MVP - 0041604 for Hilton and HGI; 0560041604 all others. MVP rates are not commissionable to agents; a very few properties may require press credentials - read booking terms.
[ARCHIVE] Hilton Family MVP Rate - 2016 through 2019
Jan 12, 2016, 11:42 am
#16
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
You're actually better off with a pre-paid rate, because Hilton allows those to be cancelled (if you make another reservation at the same time).
Jan 12, 2016, 1:58 pm
#17
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,147
Jan 12, 2016, 4:15 pm
#18
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Some properties will let you shift dates of a stay when it's past the cancellation deadline. And some may not note being non-refundable that allows you to cancel the second date before it's deadline.
Jan 12, 2016, 4:49 pm
#19
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,644
Yes it is, and Hilton should do something about it. This property is overrated btw, there is no way they should be a category 10, with those dated facilities and mediocre breakfast, but with the state of the Hilton properties in NYC and the pigsty that NYC is they get away with it.
Last edited by nk15; Jan 14, 2016 at 7:29 am
Jan 14, 2016, 7:20 am
#20
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Booked at 2-night stay for a property over a weekend using the MVP rate. Initially the first night was about $87 and the second was about $92. Confirmation email at time of booking reflected this; I just checked. Now I'm fairly close to the stay and I see that the second night in the reservation has been changed to the $87 price point. What's going on here? Certainly not complaining, but I've never seen anything like this before that I can recall. I have not touched the reservation.
Jan 14, 2016, 7:39 am
#21
Join Date: Aug 2013
Programs: HH Lifetime Diamond, DL PM, Hertz President's Circle
Posts: 920
Booked at 2-night stay for a property over a weekend using the MVP rate. Initially the first night was about $87 and the second was about $92. Confirmation email at time of booking reflected this; I just checked. Now I'm fairly close to the stay and I see that the second night in the reservation has been changed to the $87 price point. What's going on here? Certainly not complaining, but I've never seen anything like this before that I can recall. I have not touched the reservation.
Jan 14, 2016, 8:11 am
#22
Join Date: Feb 2013
Location: DCA
Posts: 7,769
I've only had that happen one time. I booked a room at the Waldorf Towers a few years ago in 2012 during the "thank you sale" for 285/nt plus tax. At some point, the rate was randomly changed in the reservation to 149/nt. I never touched nothing. I did end up paying the 149/nt, as that was what appeared on the front desk screen when I checked in. I was also upgraded to a nice suite on that rate.
Jan 14, 2016, 11:43 pm
#23
Join Date: Jan 2012
Location: Germany
Posts: 11
No points Homewood Suites La Quinta
I had a stay in Dec. at the Homewood Suites La Quinta and I didn't received points. The customer care told me:
"We are unable to process this request as the room rate paid is ineligible for HHonors points, miles, stay/night credit as well as promotional bonuses. For a complete list of all ineligible rates for the HHonors program please visit our website at www.hiltonhhonors.com for more information. For your convenience I have listed out the rate types that have been deemed ineligible for stay, night, and point and or mileage credit below:
Wholesale/tour operator packages
Contracted airline crew rates
Travel industry rates (including but not limited to travel agent discount rates)
Complimentary or barter rooms
NET Group rates
Series Group or IT Group rates
Contracted Entertainment or Encore rates
Master Bill bookings (irrespective of incidentals)
Third party websites bookings (for example. Expedia.com, Priceline.com, etc) this rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
"Opaque" channel bookings where the brand is unknown at the time of purchase
"No Show" or cancelled bookings
Should you have any further questions regarding your Hilton HHonors account please contact Hilton Reservations and Customer Care at 1-800-548-8690? Any Hilton Customer Care Representative will be happy to assist you. You may also visit our website at www.hiltonhhonors.com for additional details regarding the Hilton HHonors program.
Thank you for your continued support of the Hilton HHonors program. We look forward to welcoming you to a Hilton Worldwide hotel in the future."
Have you any ideas what happens? I booked several hotels the last years with mvp and I allways received points and promotion points....
"We are unable to process this request as the room rate paid is ineligible for HHonors points, miles, stay/night credit as well as promotional bonuses. For a complete list of all ineligible rates for the HHonors program please visit our website at www.hiltonhhonors.com for more information. For your convenience I have listed out the rate types that have been deemed ineligible for stay, night, and point and or mileage credit below:
Wholesale/tour operator packages
Contracted airline crew rates
Travel industry rates (including but not limited to travel agent discount rates)
Complimentary or barter rooms
NET Group rates
Series Group or IT Group rates
Contracted Entertainment or Encore rates
Master Bill bookings (irrespective of incidentals)
Third party websites bookings (for example. Expedia.com, Priceline.com, etc) this rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
"Opaque" channel bookings where the brand is unknown at the time of purchase
"No Show" or cancelled bookings
Should you have any further questions regarding your Hilton HHonors account please contact Hilton Reservations and Customer Care at 1-800-548-8690? Any Hilton Customer Care Representative will be happy to assist you. You may also visit our website at www.hiltonhhonors.com for additional details regarding the Hilton HHonors program.
Thank you for your continued support of the Hilton HHonors program. We look forward to welcoming you to a Hilton Worldwide hotel in the future."
Have you any ideas what happens? I booked several hotels the last years with mvp and I allways received points and promotion points....
Jan 14, 2016, 11:55 pm
#24
Join Date: Nov 2008
Location: It's hot here
Posts: 4,284
Wow, I'd love to know. I, as I'm sure others here do, have trips booked using the MVP rate and certainly would change if I wasn't getting and credits for the stay.
Jan 15, 2016, 2:18 am
#25
Join Date: Mar 2014
Location: Drammen, Norway
Programs: SAS Eurobonus Diamond, HHonors Diamond
Posts: 298
MVP rates are absolutely giving points. I had over 60 stays last year, more than 90% of them booked at MVP rate. ALL gave me points.
Jan 15, 2016, 2:59 am
#26
Join Date: Jan 2012
Location: Germany
Posts: 11
Since this time it was never a problem. I am not sure if I should write a mail, because I am afraid that they cancell all my points earned with MVP rates...
In the past I had more than 50 stays with MVP and it was never a problem
In the past I had more than 50 stays with MVP and it was never a problem
Jan 15, 2016, 4:53 am
#27
Join Date: Feb 2013
Location: DCA
Posts: 7,769
I am guessing that this is a one-off issue. If you go to the MVP website you will notice that they have the Gold MVP fast-track promotion. If you click the link it takes you to this page which clearly mentions points earning (and other elite benefits) on MVP bookings.
Jan 15, 2016, 6:02 am
#28
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I had a stay in Dec. at the Homewood Suites La Quinta and I didn't received points. The customer care told me:
"We are unable to process this request as the room rate paid is ineligible for HHonors points, miles, stay/night credit as well as promotional bonuses. For a complete list of all ineligible rates for the HHonors program please visit our website at www.hiltonhhonors.com for more information. For your convenience I have listed out the rate types that have been deemed ineligible for stay, night, and point and or mileage credit below:
Wholesale/tour operator packages
Contracted airline crew rates
Travel industry rates (including but not limited to travel agent discount rates)
Complimentary or barter rooms
NET Group rates
Series Group or IT Group rates
Contracted Entertainment or Encore rates
Master Bill bookings (irrespective of incidentals)
Third party websites bookings (for example. Expedia.com, Priceline.com, etc) this rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
"Opaque" channel bookings where the brand is unknown at the time of purchase
"No Show" or cancelled bookings
Should you have any further questions regarding your Hilton HHonors account please contact Hilton Reservations and Customer Care at 1-800-548-8690? Any Hilton Customer Care Representative will be happy to assist you. You may also visit our website at www.hiltonhhonors.com for additional details regarding the Hilton HHonors program.
Thank you for your continued support of the Hilton HHonors program. We look forward to welcoming you to a Hilton Worldwide hotel in the future."
Have you any ideas what happens? I booked several hotels the last years with mvp and I allways received points and promotion points....
"We are unable to process this request as the room rate paid is ineligible for HHonors points, miles, stay/night credit as well as promotional bonuses. For a complete list of all ineligible rates for the HHonors program please visit our website at www.hiltonhhonors.com for more information. For your convenience I have listed out the rate types that have been deemed ineligible for stay, night, and point and or mileage credit below:
Wholesale/tour operator packages
Contracted airline crew rates
Travel industry rates (including but not limited to travel agent discount rates)
Complimentary or barter rooms
NET Group rates
Series Group or IT Group rates
Contracted Entertainment or Encore rates
Master Bill bookings (irrespective of incidentals)
Third party websites bookings (for example. Expedia.com, Priceline.com, etc) this rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
"Opaque" channel bookings where the brand is unknown at the time of purchase
"No Show" or cancelled bookings
Should you have any further questions regarding your Hilton HHonors account please contact Hilton Reservations and Customer Care at 1-800-548-8690? Any Hilton Customer Care Representative will be happy to assist you. You may also visit our website at www.hiltonhhonors.com for additional details regarding the Hilton HHonors program.
Thank you for your continued support of the Hilton HHonors program. We look forward to welcoming you to a Hilton Worldwide hotel in the future."
Have you any ideas what happens? I booked several hotels the last years with mvp and I allways received points and promotion points....
Jan 15, 2016, 8:08 am
#29
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I had a stay in Dec. at the Homewood Suites La Quinta and I didn't received points. The customer care told me:
"We are unable to process this request as the room rate paid is ineligible for HHonors points, miles, stay/night credit as well as promotional bonuses. For a complete list of all ineligible rates for the HHonors program please visit our website at www.hiltonhhonors.com for more information. For your convenience I have listed out the rate types that have been deemed ineligible for stay, night, and point and or mileage credit below:
Wholesale/tour operator packages
Contracted airline crew rates
Travel industry rates (including but not limited to travel agent discount rates)
Complimentary or barter rooms
NET Group rates
Series Group or IT Group rates
Contracted Entertainment or Encore rates
Master Bill bookings (irrespective of incidentals)
Third party websites bookings (for example. Expedia.com, Priceline.com, etc) this rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
"Opaque" channel bookings where the brand is unknown at the time of purchase
"No Show" or cancelled bookings
Should you have any further questions regarding your Hilton HHonors account please contact Hilton Reservations and Customer Care at 1-800-548-8690? Any Hilton Customer Care Representative will be happy to assist you. You may also visit our website at www.hiltonhhonors.com for additional details regarding the Hilton HHonors program.
Thank you for your continued support of the Hilton HHonors program. We look forward to welcoming you to a Hilton Worldwide hotel in the future."
Have you any ideas what happens? I booked several hotels the last years with mvp and I allways received points and promotion points....
"We are unable to process this request as the room rate paid is ineligible for HHonors points, miles, stay/night credit as well as promotional bonuses. For a complete list of all ineligible rates for the HHonors program please visit our website at www.hiltonhhonors.com for more information. For your convenience I have listed out the rate types that have been deemed ineligible for stay, night, and point and or mileage credit below:
Wholesale/tour operator packages
Contracted airline crew rates
Travel industry rates (including but not limited to travel agent discount rates)
Complimentary or barter rooms
NET Group rates
Series Group or IT Group rates
Contracted Entertainment or Encore rates
Master Bill bookings (irrespective of incidentals)
Third party websites bookings (for example. Expedia.com, Priceline.com, etc) this rate is also ineligible to receive credit for any incidentals that are paid at the time of your stay.
"Opaque" channel bookings where the brand is unknown at the time of purchase
"No Show" or cancelled bookings
Should you have any further questions regarding your Hilton HHonors account please contact Hilton Reservations and Customer Care at 1-800-548-8690? Any Hilton Customer Care Representative will be happy to assist you. You may also visit our website at www.hiltonhhonors.com for additional details regarding the Hilton HHonors program.
Thank you for your continued support of the Hilton HHonors program. We look forward to welcoming you to a Hilton Worldwide hotel in the future."
Have you any ideas what happens? I booked several hotels the last years with mvp and I allways received points and promotion points....
Seems, just like many organizations, you can't count on the correct response the first time and need to push for someone to actually look at what happened and fix it.
Jan 17, 2016, 8:10 pm
#30
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
I didn't see a space to fill in the code (For MVP - 0041604 for Hilton and HGI; 0560041604 all others.) But I did booked. Do this rate also give diamond benefit? (namely: breakfast)
Thank you!
Thank you!
