Hilton Visa: New Cards sent to me due to "breach"
Sep 9, 2008, 11:06 pm
#16
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
We never got any kind of automated message from Citi, just a set of new cards in the mail. Huge pain in the neck because of all the account relationships I had to update, but I presume they know what they're doing... just glad I wasn't on the road for an extended period when the deal went down.
Re: fraud watch... this is the same Citi that called my house in Seattle within 30 minutes of my using the card at the LIRR kiosks at Jamaica Station, Queens, leaving JFK... asking if I was in NY or not. Brilliant.
Sep 13, 2008, 6:12 am
#18
Join Date: Nov 1999
Location: SFO
Programs: UA 1.050MM, PersonalCar 0.275MM
Posts: 1,718
Just had my Citibank-issued American Express card cancelled with the same information from the customer service representative (no actual fraudulent activity observed, preventative measure [covering their ... at the customer's inconvenience] due to merchant database breach, won't indicate which one). Data points: I have never ever used this card at a Hilton, a TJ Maxx, or a Borders; based both on memory of not having stepped into one of those merchants in the past year or purchased online from them, and on having just perused all statements since my application for this specific card this spring.
Grrr. What a royal PITA....
Grrr. What a royal PITA....
Sep 13, 2008, 8:20 am
#19
Join Date: May 2008
Location: God's Country
Programs: UA, AA, HH, MR
Posts: 415
I received a notice from Bank of America for my VISA (fraternity affinity card) a couple of weeks ago basically saying the same thing...got the new card in a few days later. I'm 29 and I bet this will happen a few more times in my lifetime.
By the way, I'm at the HI in Fishers, IN...nice property. Glad I'm not back home (Houston) and I hope the brick on my patio is still there...
By the way, I'm at the HI in Fishers, IN...nice property. Glad I'm not back home (Houston) and I hope the brick on my patio is still there...