Conrad Koh Samui {THA}

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Old May 11, 19, 3:49 pm   -   Wikipost
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NEWS & IMPORTANT INFO
- May 15, 2013: Stefano Ruzza, formerly general manager for Hilton Manhae Golf and Spa Resort, Korea, is the new General Manager
- March 2017: Changeover in management; Stefano Ruzza has moved to, and taken over management of, Conrad Maldives Rangali Island while Lyle Lewis (of Conrad Maldives Rangali Island) has replaced Stefano here at Conrad Koh Samui
- December 2018: Lyle Lewis has retired and been replaced by Ruben Dario Gabino (previously hotel manager at Conrad Seoul) as the GM of Conrad Koh Samui.
- Jellyfish season is in October / November
- The resort was a Category 10 property and point redemption rates are 80-95k/night (either 80 or 95k, depending on season, but as of June 2017 this is in question). Here's what it used to look like (in chronological order from January through December):

Jan - Apr: 95K/N
May - Jul: 80K/N
Aug: 95K/N
Sep: 80K/N
Oct: 95K/N
Nov: 80K/N
Dec: 95K/N


HOTEL WEBSITE: http://conradhotels3.hilton.com/en/h...CI/index.html#


USEFUL REVIEWS
1. Weatherboy's review Jul 29, 2015
2. http://www.jarvismarcos.com/2016/10/conrad-koh-samui-may-2015-part-1/]Jermyn's review (Part 1)[/url], (Part 2)
3. Jermyn's Second Visit review


COMMUNICATION
- Hotel email: [email protected]
- Concierge email: [email protected]
- Reservations (Assistant Manager): Chaiyo


ROOMS
- All villas have pools
- Several villas have been recommended in this thread. All villas in the 200s and 300s seem to have unobstructed views. 100s are at sea level
- Villas mentioned with unobstructed view: 204, 206, 207, 209-218, 302, 306, 308, 311, 501-503 for 2-bedroom villas
- Villas mentioned with trees blocking the view: 202
- Direct view to the Five Islands: villas on the left side on the map, like 306-310
- General info on rooms and selection click here and advice on which is the best in the 300s click here (Courtesy of monahos)

UPGRADE POLICY
- Resort is not exempt from the upgrade policy for Golds and Diamonds like Conrad Rangali is
- As of August 2017, the standard room for redemption / points bookings is the Ocean View Waterfront villa (100s, beach level). This was previously the Ocean View villa (200s)

Conrad Koh Samui (one bedroom villas)
- If you book an Ocean View villa (200s) the next upgrade would be the Ocean View Waterfront villa (100s)
- If you book an Ocean View Waterfront (100s) the upgrade goes to the Ocean View Retreat villa (300s)
- If you book the Ocean View Retreat the next upgrade is the Conrad Royal villa however they have only one Conrad Royal so the upgrade is difficult to get as it is based on availability

Conrad Koh Samui Residences (two bedroom pool villas)
- If you book or reserve a two bedroom villa the upgrade is a three bedroom villa however, as per above, an upgrade hinges on availability and this upgrade is also difficult as they have only 1 unit at the resort


SPA / WELLNESS / SPORT
- CKS spa is very good, but also quite expensive
- Alternative 1: Elements Spa and Resort, www.elements-koh-samui.com
- Alternative 2: Carnation, they may or may not come to your villa, www.samuimassageservice.co.th. See this post and this post.
- Alternative 3: Tamarind Springs - will pick you up from hotel if you spend a minimum dollar amount. Jungle resort with (cold) natural springs, saunas and spa treatments. Great half-day excursion.
- Standard equipped Health Club
- Resort offers several complimentary activities, such as Yoga, Thai Boxing, etc


BEACH
- The beach area has completely changed from a couple of years ago. The sandy beach is bigger and there is now a nice promenade along the beach to enjoy the sunset (courtesy of Claudioplanet on TripAdvisor)
- Resort is pretty isolated and not located in a typical tourist area. Be prepared to just relax and chill at your private pool
- Hotel offers a complimentary boat trip to a nearby island where you can hang out on the beach (mixed feedback)


FOOD & BEVERAGE
Breakfast:
- Complimentary for Gold and Diamond members and half price for kids under 17. Prices follow:
--- THB1050++ if purchased when not included in the room rate
--- A la carte pricing is available. Continental is THB850++, many other items available too
--- THB600++ if breakfast is purchased together with the room as inclusion, and thus vary depending the promotion of the room package. The THB600 is one of those options

Happy Hour & Free Drinks:
--- Locations are Azure Bar & Grill (pool) 4-6PM and Main Lobby Lounge (mid-level) from 5-7PM
--- Non-alcoholic beverages are subject to the happy hour too
--- Only selected alcoholic beverages are included
- Diamond members also receive 4 drink coupons, Gold members receive 2 coupons (good at pool or mid-level hotel bar). Note: Coupons can be used throughout the day and are separate from the Happy Hour
- Free bottled water at the resort (get more at health club or call reception)
- Tips
--- Stock up on drinks at Tesco, 7-11 or other supermarket when getting to the resort (taxi or Mr. Samui will stop for you) or (when you have a rental car) during your stay
--- Due to law Tesco doesn't sell any alcohol between 2pm and 5pm (smaller supermarkets maybe aren't that strict)
--- www.samuixl.com/lotus-chaweng/index.php / www.bigc.co.th/en/stores/bigc/samui/

Restaurants:
- Several on-site restaurants, but with typical (high) resort prices (approx 2000 to 4000 Baht for a full meal)
- Several restaurant alternatives not far away from the resort (distance is not walkable, use rental car or hotel transportation)
- The Green Talay www.nuchsgreentalayrestaurant.com
- Coconut Villa Resort www.coconutvillageresort.com
- Sabeinglae http://www.sabienglae.com/ (~30 minutes)
- Bang Por Takho (~40 minutes by car)
- Fai restaurant and Bamboo Restaurant right next to Elements Spa - Five Islands Restaurant and The Island View


MAP (NOTE: Cut and paste the link into a NEW browser tab, otherwise it will likely be blocked)
- https://www.myoverseaswedding.com/wp...0314_HiRes.jpg

TOURS:
Ocean Samui have been appointed as the official tour operator for the Conrad.
Tours and pricing here: http://oceanasamui.com/conrad/

TRANSPORTATION
- Drive from the airport: approx. 45 minutes (GPS required)
- No parking fee at resort
- By taxi/cap: around THB1000-1500 Baht one-way
- Pickup by hotel: around THB3000 one-way (Quoted in March 2017 for THB1,500 one way using Hotel's Toyota Fortuner)
- Mini van from Nathon: THB200 PP to hotel through Lomprayah High Speed Ferries. Great for those arriving via ferries from Koh Phangan - Koh Tao - Chumporn - Huahin - Bangkok
- Mr. Samui, THB2200 roundtrip
- Navigo App - ride-hailing app. Prices are relatively cheap, but the drivers tend to usually be on the NE corner of the island. If you plan in advance (i.e. give them ample time to arrive at the resort) you'll be fine.

Mr Samui, [email protected],
Website: http://mrsamui.webnode.com/
THB1500 from airport to hotel including 2 hour sightseeing and stop for beverages
THB1000 from hotel to airport (quote as of May 2013) (THB1200 as of January 2014)
THB2200 R/T from/to airport (as of December 2013; January 2014)
THB2000 R/T from/to airport (July 2016)
THB3000 Day Tour of Island (6 hours); THB400 for each extra hour.
Best way to reach Mr Samui is actually not via email (email goes to his friend that helps out) but to make arrangements via his cell phone +66 89 060 6440
He uses Whatsapp on that number. Or just text him. He has an iPhone so texts are free iMessages.
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Old Jul 15, 19, 10:32 pm
  #781  
 
Join Date: Nov 2011
Location: NYC
Posts: 205
So OLCI gives me Villa 114...The app says to check in now and the hotel will do their best to upgrade me when I arrive...I still am hoping for that Level 300 upgrade as Diamond..
Should I check in now through the app or just wait til I arrive tomorrow? Would like to know of people's previous experiences with this scenario
Cat88L3 is offline  
Old Jul 16, 19, 7:08 am
  #782  
 
Join Date: Aug 2018
Location: Atlanta, GA
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Originally Posted by Cat88L3 View Post
So OLCI gives me Villa 114...The app says to check in now and the hotel will do their best to upgrade me when I arrive...I still am hoping for that Level 300 upgrade as Diamond..
Should I check in now through the app or just wait til I arrive tomorrow? Would like to know of people's previous experiences with this scenario

You can go ahead and do the online check in. I have previously done so and was upgraded upon arrival before.
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Old Jul 17, 19, 1:31 pm
  #783  
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Originally Posted by Cat88L3 View Post
Samui Explorer is charging 1000 baht to go back to the airport. The hotel charges 1500 baht. It's about a difference of 15-16 usd.

However, I'm thinking it would be better to use the hotel for this transportation since I have the Aspire and I'm diamond. I'm also doing the "Go More, Get More" promotion. Would the points outweigh the initial savings of the $15?

Thoughts?
1500 baht is about $50. Assuming this posts to your folio...44 pts/$ if my math is right...call it 22 cents per dollar...or $11.

At that point, I'd honestly just do whatever's easiest and most reliable. Which in most parts of the world is usually the hotel car.
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Old Jul 18, 19, 10:27 am
  #784  
 
Join Date: Jul 2019
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I just returned on Saturday from a long trip that included 5 nights (paid) at CKS for our honeymoon. Sheirwein was amazing and added little touches across the board that made it a really special trip. I booked and paid for the stay prior to getting Diamond so I booked an Oceanview Villa outright and received no upgrade. We were placed in 310 which we really enjoyed with an unobstructed view, although the pool for 309 could easily see into our patio and vice versa. We enjoyed the proximity to Zest and the Lounge and walked down the hill (and a few times back up) to breakfast daily and it was a quick jaunt down to the pool and Azure or up the hill to the spa. Really anything in the 307 - 313 is pretty ideal if you want to walk to some of the amenities without being completely drenched in sweat and don't mind a little bit of a hill walk. 310 could use a little TLC in the shower (noted in post-trip survey) but it wasn't anything that made me want to request a change of rooms. The old library area under the lounge/Zest is currently being renovated to house the future (bigger) fitness center. That would make it a bit more accessible to the higher up villas. They will eventually convert the current fitness center to a larger kids club. We ate at Zest quite a few times but only once for dinner, when we went to their "curry experience" (I don't remember the exact title they gave it). We got to select a few types of curry, a few types of meat and 7 sides for a pretty epic spread. We were supposed to eat at Jahn as well, but my wife was ill that evening so we cancelled. Our last night we did the sunset dinner at The Cellar. That was an intimate dinner with just us and a server with a prix fix menu that was also amazing. All in all the resort was fantastic and the staff were top notch.

We used Mr. Samui to and from the airport (2000THB) and even recruited him to take us to the Lamai Sunday Night Market. We could have used the hotel shuttle for the market but it left the hotel at 5pm and left the Tesco near the market at 6 or 630 so we wouldn't have had much time to wander around. Its roughly a 20-25min drive to Lamai from the hotel. In the end Mr Samui charged 1400THB for the market trip, well worth it my opinion. If you want to see the Night Market, go there around 5 or 530 and its slightly less crowded. By the time it got to be 630/7 it was packed and it was hard to walk around. Give yourself 90 minutes to shop and eat and that should be good.

We also did excursions to Tamarind Springs Spa and InFusion cooking class, both were fantastic and highly recommended.
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Old Jul 18, 19, 4:17 pm
  #785  
 
Join Date: Nov 2011
Location: NYC
Posts: 205
Originally Posted by pinniped View Post

At that point, I'd honestly just do whatever's easiest and most reliable. Which in most parts of the world is usually the hotel car.
I actually used Samui Explorer to arrive to the hotel from Mae Nam Pier. I was at Koh Phangan previously. They were very reliable and responsive when making the arrangements on What's App. Payment was made through PayPal. They even included a comp 10 minute stop at a 7-11 so I can pick up some snacks/beverages for my stay. I think I will just use them for the return as well.

I travel quite frequently internationally and my experiences are to not sleep on the smaller businesses for transportation needs. I pretty much have never used the hotel's transportation and found elsewhere .Doing some quick research such as these FT forums and TripAdvisor, you can find very easy, reliable, and cheaper transportation to/from the hotel. The only given is that the hotel transportation is the most expensive, but that definitely doesn't mean that makes it more reliable than others.
​​
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Old Jul 18, 19, 4:44 pm
  #786  
 
Join Date: Nov 2011
Location: NYC
Posts: 205
I'm here now enjoying a lovely stay. I was moved the next day as promised from Waterfront Villa 114 to an Oceanview Retreat Villa (The specific room number that I requested). The hotel was fully booked when I arrived, so I had to spend the night in 114. The tops of a couple of palm trees were in the way, but it really was still a very good view. My host is Tent and he has been absolutely phenomenal! He's always thinking 3 steps ahead.

The weather in the afternoon/evenings have been awful for the last 2 days. It's been raining/storming heavily for at least a few hrs. Doesn't even matter because the villa is wonderful and you can easily entertain yourself there.

Today, I'm going to order the floating breakfast for my pool (2500 baht). Hopefully, I can enjoy the sunset cruise to Koh Tan and Koh Madsum (1200 baht per person) with cooperating weather. It sucks that this isn't complimentary through the hotel anymore.

I placed an order with Tops Supermarket online for snacks, beverages, and alcohol. It's free delivery if you order more than 880 baht. I paid for it online and it was delivered to the hotel. CKS staff brought my delivery to my villa...Easy peasy. There's much much more of a selection with Tops vs the 7-11 and prices are cheaper too.

Also if anyone needs or is looking for a photographer on Samui, I can't recommend Dimas Frolov enough. I used him for a photoshoot here at the CKS - pics at my villa and on the beach. Wow!!! I've seen some of my photos and they haven't even been retouched. The guy does amazing work. He's very responsive, professional, reliable, and well-respected amongst other photographers as well.

www.Dimasfrolov.com
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Old Jul 19, 19, 9:28 am
  #787  
 
Join Date: Jan 2019
Posts: 7
Great to see this thread coming back alive! I am heading back again in Sept to CKS after my proposal @ CKS last year. A separate idea beyond just a direct transfer from the airport to CKS would be to hire a private car charter. I had a 4 hour charter on the last trip, he picked us up from the airport followed by an island tour (self planned) and tesco run, price was economical and worth doing. For anyone interested, it can be booked on klook, an OTA from HK. Basic rate comes with no guide and the driver speaks minimal English, but given the size of the island it was easy to plan an itinerary. I am planning to do another charter this time to look for hin yai, which we missed the last visit.
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Old Jul 28, 19, 3:09 pm
  #788  
 
Join Date: Nov 2015
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I see lots of talk of car transfer service and for those spending a little longer on the island, don't hesitate to rent a car. Almost all of the major international agencies are at the airport and rates are very reasonable (I paid 4800THB for a week with Sixt). Roads are much calmer than Bangkok, very similar to small European islands (ie Santorini).

Furthermore, valet service at CKS is fantastic. You call for a golf cart to your car and they drive you to the lobby where another employee has pulled up the car and has the AC running! On the way back, you just stop at the lobby and a cart brings you right to your door.
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Old Jul 28, 19, 3:18 pm
  #789  
 
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Originally Posted by zwkchong View Post
I see lots of talk of car transfer service and for those spending a little longer on the island, don't hesitate to rent a car. Almost all of the major international agencies are at the airport and rates are very reasonable (I paid 4800THB for a week with Sixt). Roads are much calmer than Bangkok, very similar to small European islands (ie Santorini)
Totally agree! We saw sooo much more of the island by having a car, a lot of those “wonder what’s down that road” moments. So much more flexibility by having car. I’ve driven in all parts of the world and wouldn’t put this near the top as far stressful experiences.
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Old Jul 29, 19, 7:57 am
  #790  
 
Join Date: Oct 2009
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Originally Posted by monahos View Post
The upgrade to the royal villa was pre-Lyle, but was an outlier as the hotel was at 100% occupancy and I was on a short stay which must have matched its vacancy; I was left with the impression this was handled by the Thai reservation manager. IIRC it was my fourth stay there.
I never met the previous GM (saw him last year at the Rangali being, er, selective about guests he would approach), in contrast to Lyle who was available to all. It is under his watch the CKS became my favorite Hilton property, one of the few with no 'why am I here?' rooms, plus personalized, friendly, discreet, thoughtful, but not fawning service, just the way I like it. Here is hoping that mindset survived his retirement.
Lyle was a fantastic host. He upgraded us to the Royal Villa once for around 5 nights. It was a huge and very pleasant surprise.

However, the staff at this property are still superb. They really go out of their way to make you feel special, and their competence and follow-through is very nice-better than at the W or the Four Seasons. We never even met the new manager once during our recent 11-night stay, but were still very well taken care of, and the front office girls checked on us daily.

Originally Posted by pinniped View Post
I get that Bangkok is like that, but is Koh Samui as well?
My wife had to go to the Bangkok Hospital emergency room in Koh Samui at around 4 AM last year (gall bladder) and we witnessed two young Frenchmen, who had been in a motorcycle accident (and they were not drunk), having rocks and other debris being removed from their skin by the patient nurses. They evidently gave them no painkillers because they were screaming and crying during the procedure. It was really funny to watch the dutiful and thorough nurses do their work while these young, tough-looking men were mewling. At the end of the procedure, both of them looked like mummies, and they chatted cheerfully with us at check-out about how they were done with renting motorbikes in Thailand.

By the way, Bangkok Hospital is fantastic. I highly recommend them. My wife was seen by a US-educated doctor in less than 5 minutes, who competently and correctly diagnosed her condition and had her on pain killers by the time I finished check-in. In the end, it only cost $210- with no insurance, including meds, for the treatment.
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Last edited by zombietooth; Jul 29, 19 at 10:49 pm
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Old Aug 23, 19, 11:52 am
  #791  
 
Join Date: Apr 2004
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Can you guys help with some logistical advice.
We will get to BKK through NRT arriving at 11 pm, we will do 5th night free on points, I have a free weekend night cert so maybe 6 nights? Do most of you spend a couple of nights at one of the Hilton’s in Bangkok then take the ferry over - is there a Hilton property that stands out? Going home I assume most of you are like us and just want to get home quick so fly to BKK then BKK-NRT-LAX?
We will use ANA 90k r/t in J from LAX to Japan then either VS or AA miles on to BKK.
Thanks
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Old Aug 23, 19, 3:02 pm
  #792  
 
Join Date: May 2012
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Originally Posted by kmandrew View Post
Can you guys help with some logistical advice.
We will get to BKK through NRT arriving at 11 pm, we will do 5th night free on points, I have a free weekend night cert so maybe 6 nights? Do most of you spend a couple of nights at one of the Hilton’s in Bangkok then take the ferry over - is there a Hilton property that stands out? Going home I assume most of you are like us and just want to get home quick so fly to BKK then BKK-NRT-LAX?
We will use ANA 90k r/t in J from LAX to Japan then either VS or AA miles on to BKK.
Thanks
You might want to google how to get from BKK to Koh Samui. There is no ferry. Its a long drive or flight down south before you could reach a boat option. Just get a return flight BKK USM BKK.
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Old Aug 23, 19, 4:50 pm
  #793  
 
Join Date: Jun 2015
Posts: 761
The Waldorf Astoria is the best Hilton property in BKK, followed by the Conrad.

BKK-Samui by bus/ferry takes appr. 14 hours and by train/ferry appr. 17 hours. The train part of the train/ferry combination on a 1st/2nd class sleeper can be comfortable and interesting, but the waiting time, the bus transfer and the ferry aren‘t. I did it once and I don‘t want to miss that experience. But I won’t do it again.

If you arrive at BKK at 11pm, it’s a good time for party, but a bad time for connecting flights or busses. So you should book a hotel for that night. The only alternative is to book a private limousine to Samui departing the same night.

Bangkok is worth visiting for a lot of reasons. It offers higher quality and more choice than Samui. But at Samui you will find enough alternatives at an acceptable level of quality plus you can spend your time at the beach/sea. So if you don‘t know Bangkok well or at all, use that opportunity to visit it. Otherwise you don‘t need too.

Btw: If you want to go to Samui only, you should check xxx-SIN-USM as an alternative. Sometimes the award availability to SIN is better than to BKK.
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Old Aug 26, 19, 10:45 am
  #794  
 
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Do they still offer guests a choice of Shanghai Tang scent and toiletry brand when they arrive?
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Old Aug 27, 19, 6:43 pm
  #795  
 
Join Date: Apr 2004
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Originally Posted by thbe View Post
The Waldorf Astoria is the best Hilton property in BKK, followed by the Conrad.

BKK-Samui by bus/ferry takes appr. 14 hours and by train/ferry appr. 17 hours. The train part of the train/ferry combination on a 1st/2nd class sleeper can be comfortable and interesting, but the waiting time, the bus transfer and the ferry aren‘t. I did it once and I don‘t want to miss that experience. But I won’t do it again.

If you arrive at BKK at 11pm, it’s a good time for party, but a bad time for connecting flights or busses. So you should book a hotel for that night. The only alternative is to book a private limousine to Samui departing the same night.

Bangkok is worth visiting for a lot of reasons. It offers higher quality and more choice than Samui. But at Samui you will find enough alternatives at an acceptable level of quality plus you can spend your time at the beach/sea. So if you don‘t know Bangkok well or at all, use that opportunity to visit it. Otherwise you don‘t need too.

Btw: If you want to go to Samui only, you should check xxx-SIN-USM as an alternative. Sometimes the award availability to SIN is better than to BKK.
Thanks
My wife wants to add Japan so I think we will spend 3 nights at the Conrad in Bangkok, as you suggested pay our way to USM, spend 3 nights at Samui. The routing back on ANA using VS miles looks like we leave BKK at 2200 get to NRT at 6:30 am so thinking take the train to Kyoto for 3 days then Tokyo for 2 days; I’m booking separate award reservations to get a stop over in Japan. If I have to use AA miles for the BKK-NRT leg I think I have to go through KUL.
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