Conrad Koh Samui {THA}

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Old Dec 2, 19, 6:16 am   -   Wikipost
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Last edit by: MaldivesFreak
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NEWS & IMPORTANT INFO
- May 15, 2013: Stefano Ruzza, formerly general manager for Hilton Manhae Golf and Spa Resort, Korea, is the new General Manager
- March 2017: Changeover in management; Stefano Ruzza has moved to, and taken over management of, Conrad Maldives Rangali Island while Lyle Lewis (of Conrad Maldives Rangali Island) has replaced Stefano here at Conrad Koh Samui
- December 2018: Lyle Lewis has retired and been replaced by Ruben Dario Gabino (previously hotel manager at Conrad Seoul) as the GM of Conrad Koh Samui.
- Jellyfish season is in October / November
- The resort was a Category 10 property and point redemption rates are 95k/night. They were 80-95k/night (either 80 or 95k, depending on season) up until around mid-2017. Here's what it used to look like (in chronological order from January through December):

Jan - Apr: 95K/N
May - Jul: 80K/N
Aug: 95K/N
Sep: 80K/N
Oct: 95K/N
Nov: 80K/N
Dec: 95K/N


HOTEL WEBSITE: http://conradhotels3.hilton.com/en/h...CI/index.html#


USEFUL REVIEWS
1. Weatherboy's review Jul 29, 2015
2. http://www.jarvismarcos.com/2016/10/conrad-koh-samui-may-2015-part-1/]Jermyn's review (Part 1)[/url], (Part 2)
3. Jermyn's Second Visit review


COMMUNICATION
- Hotel email: [email protected]
- Concierge email: [email protected]
- Reservations (Assistant Manager): Chaiyo


ROOMS
- All villas have pools
- Several villas have been recommended in this thread. All villas in the 200s and 300s seem to have unobstructed views. 100s are at sea level
- Villas mentioned with unobstructed view: 204, 206, 207, 209-218, 302, 306, 308, 311, 501-503 for 2-bedroom villas
- Villas mentioned with trees blocking the view: 202
- Direct view to the Five Islands: villas on the left side on the map, like 306-310
- General info on rooms and selection click here and advice on which is the best in the 300s click here (Courtesy of monahos)

UPGRADE POLICY
- Resort is not exempt from the upgrade policy for Golds and Diamonds like Conrad Rangali is
- As of August 2017, the standard room for redemption / points bookings is the Ocean View Waterfront villa (100s, beach level). This was previously the Ocean View villa (200s)

Conrad Koh Samui (one bedroom villas)
- If you book an Ocean View villa (200s) the next upgrade would be the Ocean View Waterfront villa (100s)
- If you book an Ocean View Waterfront (100s) the upgrade goes to the Ocean View Retreat villa (300s)
- If you book the Ocean View Retreat the next upgrade is the Conrad Royal villa however they have only one Conrad Royal so the upgrade is difficult to get as it is based on availability

Conrad Koh Samui Residences (two bedroom pool villas)
- If you book or reserve a two bedroom villa the upgrade is a three bedroom villa however, as per above, an upgrade hinges on availability and this upgrade is also difficult as they have only 1 unit at the resort


SPA / WELLNESS / SPORT
- CKS spa is very good, but also quite expensive
- Alternative 1: Elements Spa and Resort, www.elements-koh-samui.com
- Alternative 2: Carnation, they may or may not come to your villa, www.samuimassageservice.co.th. See this post and this post.
- Alternative 3: Tamarind Springs - will pick you up from hotel if you spend a minimum dollar amount. Jungle resort with (cold) natural springs, saunas and spa treatments. Great half-day excursion.
- Standard equipped Health Club
- Resort offers several complimentary activities, such as Yoga, Thai Boxing, etc


BEACH
- The beach area has completely changed from a couple of years ago. The sandy beach is bigger and there is now a nice promenade along the beach to enjoy the sunset (courtesy of Claudioplanet on TripAdvisor)
- Resort is pretty isolated and not located in a typical tourist area. Be prepared to just relax and chill at your private pool
- Hotel offers a complimentary boat trip to a nearby island where you can hang out on the beach (mixed feedback)


FOOD & BEVERAGE
Breakfast:
- Complimentary for Gold and Diamond members and half price for kids under 17. Prices follow:
--- THB1050++ if purchased when not included in the room rate
--- A la carte pricing is available. Continental is THB850++, many other items available too
--- THB600++ if breakfast is purchased together with the room as inclusion, and thus vary depending the promotion of the room package. The THB600 is one of those options

Happy Hour & Free Drinks:
--- Locations are Azure Bar & Grill (pool) 4-6PM and Main Lobby Lounge (mid-level) from 5-7PM
--- Non-alcoholic beverages are subject to the happy hour too
--- Only selected alcoholic beverages are included
- Diamond members also receive 4 drink coupons, Gold members receive 2 coupons (good at pool or mid-level hotel bar). Note: Coupons can be used throughout the day and are separate from the Happy Hour
- Free bottled water at the resort (get more at health club or call reception)
- Tips
--- Stock up on drinks at Tesco, 7-11 or other supermarket when getting to the resort (taxi or Mr. Samui will stop for you) or (when you have a rental car) during your stay
--- Due to law Tesco doesn't sell any alcohol between 2pm and 5pm (smaller supermarkets maybe aren't that strict)
--- www.samuixl.com/lotus-chaweng/index.php / www.bigc.co.th/en/stores/bigc/samui/

Restaurants:
- Several on-site restaurants, but with typical (high) resort prices (approx 2000 to 4000 Baht for a full meal)
- Several restaurant alternatives not far away from the resort (distance is not walkable, use rental car or hotel transportation)
- The Green Talay www.nuchsgreentalayrestaurant.com
- Coconut Villa Resort www.coconutvillageresort.com
- Sabeinglae http://www.sabienglae.com/ (~30 minutes)
- Bang Por Takho (~40 minutes by car)
- Fai restaurant and Bamboo Restaurant right next to Elements Spa - Five Islands Restaurant and The Island View


MAP (NOTE: Cut and paste the link into a NEW browser tab, otherwise it will likely be blocked)
- https://www.myoverseaswedding.com/wp...0314_HiRes.jpg

TOURS:
Ocean Samui have been appointed as the official tour operator for the Conrad.
Tours and pricing here: http://oceanasamui.com/conrad/

TRANSPORTATION
- Drive from the airport: approx. 45 minutes (GPS required)
- No parking fee at resort
- By taxi/cap: around THB1000-1500 Baht one-way
- Pickup by hotel: around THB3000 one-way (Quoted in March 2017 for THB1,500 one way using Hotel's Toyota Fortuner)
- Mini van from Nathon: THB200 PP to hotel through Lomprayah High Speed Ferries. Great for those arriving via ferries from Koh Phangan - Koh Tao - Chumporn - Huahin - Bangkok
- Mr. Samui, THB2200 roundtrip
- Navigo App - ride-hailing app. Prices are relatively cheap, but the drivers tend to usually be on the NE corner of the island. If you plan in advance (i.e. give them ample time to arrive at the resort) you'll be fine.

Mr Samui, [email protected],
Website: http://mrsamui.webnode.com/
THB1500 from airport to hotel including 2 hour sightseeing and stop for beverages
THB1000 from hotel to airport (quote as of May 2013) (THB1200 as of January 2014)
THB2200 R/T from/to airport (as of December 2013; January 2014)
THB2000 R/T from/to airport (July 2016)
THB3000 Day Tour of Island (6 hours); THB400 for each extra hour.
Best way to reach Mr Samui is actually not via email (email goes to his friend that helps out) but to make arrangements via his cell phone +66 89 060 6440
He uses Whatsapp on that number. Or just text him. He has an iPhone so texts are free iMessages.
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Old Mar 11, 18, 5:38 am
  #31  
 
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Hotel car service is pretty reasonable on Koh Samui, otherwise just get the hotel to book the taxi for you to avoid being ripped off.
Isochronous is offline  
Old Mar 12, 18, 6:11 am
  #32  
 
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Originally Posted by Gold_Member View Post
Hi folks. I'm looking forward to my stay at CKS in a couple of weeks time over Easter and keen to understand more about the drink arrangements before I empty out Tesco's entire alcohol supply en route.

The wiki states that:

Happy Hour & Free Drinks:
--- Locations are Azure Bar & Grill (pool) 4-6PM and Main Lobby Lounge (mid-level) from 5-7PM
--- Non-alcoholic beverages are subject to the happy hour too
--- Only selected alcoholic beverages are included
- Diamond members also receive 4 drink coupons, Gold members receive 2 coupons (good at pool or mid-level hotel bar). Note: Coupons can be used throughout the day and are separate from the Happy Hour

A few follow up questions:

1. Does this mean that Happy hour drinks are 4-6pm served in Azure, and that from 5-7pm free drinks (served only to Golds and Diamonds?) are served in the Lobby Lounge?
2. Presumably the comment 'only selected alcoholic beverages are included' refer to the free drinks in the Lobby Lounge? If so, what type of drinks can I expect/not expect for a 5* luxury resort?
3. Does the Lobby Lounge bar get busy between 5-7pm with all the freeloaders like me? Would I need to arrive early to secure a good seat?

Thanks in advance.
Things may have changed since we were there in August but there was no free drink period for Diamonds. We had free drinks in the library but that was due to work being done on the pool.

There are multiple happy hours across the different bars. The free drinks in the wiki refers to the coupons.
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Old Mar 14, 18, 3:57 pm
  #33  
 
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Originally Posted by washeelers747 View Post
Ah, good to know and of course, I would love to get upgrade but is the difference between base and upgraded room very steep one? I didn't get upgrade at Conrad Maldives but very happy with overwater standard villa room, though.
You find a lot of information about the difference between the different kind of villas and even between the different villas of the same standard. Its an unofficial science how to optimize a stay at the CKS. From my point of view - Ive staid at different villas from 1-room waterfront near the beach to 2-bedroom near the arrival lobby - the differences are not as big as you might think after reading all information.

The hotel is built at a steep mountainside. That means that the arrival lobby and the beach are at significant different heights. The villas are between them and all them are connected by a very winding and steep road. The standard of your villa affects at which height it is. The hotel offers a buggy service which works very well. But if you want to walk, it depends on where your villa is located at. It is easy to walk from a waterfront villa to the beach/main pool area or to the Zest restaurant for having breakfast. But it is a real kind of workout to walk to the Jahn restaurant or the arrival lobby from there.

It depends on you, which location is more suitable for you, if you prefer to stay closer to the beach or closer to the arrival lobby.

Of course, if you stay with kids, the 2-bedroom villa makes a lot of sense.

The other differences are not really important from my point of view as all villas are very nice.
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Old Mar 15, 18, 12:03 am
  #34  
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Originally Posted by SponsorSFC View Post
Things may have changed since we were there in August but there was no free drink period for Diamonds. We had free drinks in the library but that was due to work being done on the pool.

There are multiple happy hours across the different bars. The free drinks in the wiki refers to the coupons.
I was told when we stayed here in Aug that there is no longer any more free drinks at all for HH. I think's it BOGO now.
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Old Mar 15, 18, 12:39 am
  #35  
 
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You get 4 voucher per stay (for 2 persons) to use at Zest or Azure right now.
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Old Mar 15, 18, 3:38 am
  #36  
 
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In January I got four vouchers as a Diamond, too. Could be used in all outlets (bars and restaurants), not sure about Jahn though (as we didn't go there). The drink voucher do not have anything to do with the happy hour (2 for 1), which you can use additionally.
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Old Mar 18, 18, 10:25 pm
  #37  
 
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Originally Posted by ps9a View Post


I believe all the 1br villas are the same size. Upgrades get you higher on the hill and more dramatic views. Ours were unobstructed, but we were down low (just above the main pool and restaurant).
Not sure what the upgrade situation is, but this was included in my reservation email:


If what I've read so far is true, most of the villas are the same and elite status will allow you to request a higher level villa.
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Old Mar 20, 18, 5:19 am
  #38  
 
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Originally Posted by Havek View Post
Not sure what the upgrade situation is, but this was included in my reservation email:


If what I've read so far is true, most of the villas are the same and elite status will allow you to request a higher level villa.
This is correct. I also received that in my confirmation email when we stayed there 2 years ago.
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Old Mar 20, 18, 9:57 am
  #39  
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Similar to the warning HHV now provides at booking. Though that property continues to upgrade, despite the warning saying that they don't. Reducing expectations. They must get lots of complaints from guests disappointed with their room assignment.
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Old Mar 21, 18, 12:41 pm
  #40  
 
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Just booked five nights with HHonors points in July. Will be our first trip to a resort like this so my wife and I are pretty excited. She recently picked up the Aspire so we'll be going in with Diamond status over Gold, although I'm not really sure how much extra that will get us.

I'm assuming it's worth contacting the hotel beforehand to let them know about what we're celebrating?
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Old Mar 21, 18, 12:57 pm
  #41  
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That would probably depend on what you're celebrating.
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Old Mar 21, 18, 8:55 pm
  #42  
 
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I am ready to put 300k from Aspire, Ascend, and Business card + some leftover points toward CKS. However, I am wondering if CKS impose nonrefundable policy on award stay during high season? I noticed that Feb 2019 award stay is nonrefundable, while I decide to do dummy booking this October and notice that points can be refundable. Little hesitant to park 380k without any flexibility right now.

How's weather during October, but i assume it's wet season because paid rates is basically 50% off from February 2019 paid rates and upgrade chances should be much better.
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Old Mar 22, 18, 10:41 pm
  #43  
 
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I just returned from my stay and I was blown away. The property is abouslutely beautiful and I was treated so well by every single staff member I came in contact with. I truely felt appreciated for my Diamond status. I posted some video of the one and two bedrooms villas as well as some drone footage on my Facebook page. Feel free to check it out: facebook.com/chad.morton.10
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Old Mar 23, 18, 12:27 am
  #44  
 
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Originally Posted by NWA012 View Post
I just returned from my stay and I was blown away. The property is abouslutely beautiful and I was treated so well by every single staff member I came in contact with. I truely felt appreciated for my Diamond status. I posted some video of the one and two bedrooms villas as well as some drone footage on my Facebook page. Feel free to check it out: facebook.com/chad.morton.10
Great video. So you were also upgraded mid-stay? Did you ask for an upgrade at check-in or at any point. After reviewing pics and our previous stay, I think we would be fine to stick with a 100 level room unless a 2 bdrm upgrade was available.
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Old Mar 23, 18, 9:38 am
  #45  
 
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Originally Posted by NWA012 View Post
I just returned from my stay and I was blown away. The property is abouslutely beautiful and I was treated so well by every single staff member I came in contact with. I truely felt appreciated for my Diamond status. I posted some video of the one and two bedrooms villas as well as some drone footage on my Facebook page. Feel free to check it out: facebook.com/chad.morton.10
Awesome video, especially I find it very helpful to see what 100s room look like because I don't really count on upgrades if I decide to come next February. Standard room still look very awesome, and I might try to nudge them for upgrades during part of my stay if possible. Thanks for sharing the pics and videos
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