Conrad Koh Samui {THA}

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NEWS & IMPORTANT INFO
- May 15, 2013: Stefano Ruzza, formerly general manager for Hilton Manhae Golf and Spa Resort, Korea, is the new General Manager
- March 2017: Changeover in management; Stefano Ruzza has moved to, and taken over management of, Conrad Maldives Rangali Island while Lyle Lewis (of Conrad Maldives Rangali Island) has replaced Stefano here at Conrad Koh Samui
- December 2018: Lyle Lewis has retired and been replaced by Ruben Dario Gabino (previously hotel manager at Conrad Seoul) as the GM of Conrad Koh Samui.
- Jellyfish season is in October / November
- The resort was a Category 10 property and point redemption rates are 95k/night. They were 80-95k/night (either 80 or 95k, depending on season) up until around mid-2017. Here's what it used to look like (in chronological order from January through December):

Jan - Apr: 95K/N
May - Jul: 80K/N
Aug: 95K/N
Sep: 80K/N
Oct: 95K/N
Nov: 80K/N
Dec: 95K/N


HOTEL WEBSITE: http://conradhotels3.hilton.com/en/h...CI/index.html#


USEFUL REVIEWS
1. Weatherboy's review Jul 29, 2015
2. http://www.jarvismarcos.com/2016/10/conrad-koh-samui-may-2015-part-1/]Jermyn's review (Part 1)[/url], (Part 2)
3. Jermyn's Second Visit review


COMMUNICATION
- Hotel email: [email protected]
- Concierge email: [email protected]
- Reservations (Assistant Manager): Chaiyo


ROOMS
- All villas have pools
- Several villas have been recommended in this thread. All villas in the 200s and 300s seem to have unobstructed views. 100s are at sea level
- Villas mentioned with unobstructed view: 204, 206, 207, 209-218, 302, 306, 308, 311, 501-503 for 2-bedroom villas
- Villas mentioned with trees blocking the view: 202
- Direct view to the Five Islands: villas on the left side on the map, like 306-310
- General info on rooms and selection click here and advice on which is the best in the 300s click here (Courtesy of monahos)

UPGRADE POLICY
- Resort is not exempt from the upgrade policy for Golds and Diamonds like Conrad Rangali is
- As of August 2017, the standard room for redemption / points bookings is the Ocean View Waterfront villa (100s, beach level). This was previously the Ocean View villa (200s)

Conrad Koh Samui (one bedroom villas)
- If you book an Ocean View villa (200s) the next upgrade would be the Ocean View Waterfront villa (100s)
- If you book an Ocean View Waterfront (100s) the upgrade goes to the Ocean View Retreat villa (300s)
- If you book the Ocean View Retreat the next upgrade is the Conrad Royal villa however they have only one Conrad Royal so the upgrade is difficult to get as it is based on availability

Conrad Koh Samui Residences (two bedroom pool villas)
- If you book or reserve a two bedroom villa the upgrade is a three bedroom villa however, as per above, an upgrade hinges on availability and this upgrade is also difficult as they have only 1 unit at the resort


SPA / WELLNESS / SPORT
- CKS spa is very good, but also quite expensive
- Alternative 1: Elements Spa and Resort, www.elements-koh-samui.com
- Alternative 2: Carnation, they may or may not come to your villa, www.samuimassageservice.co.th. See this post and this post.
- Alternative 3: Tamarind Springs - will pick you up from hotel if you spend a minimum dollar amount. Jungle resort with (cold) natural springs, saunas and spa treatments. Great half-day excursion.
- Standard equipped Health Club
- Resort offers several complimentary activities, such as Yoga, Thai Boxing, etc


BEACH
- The beach area has completely changed from a couple of years ago. The sandy beach is bigger and there is now a nice promenade along the beach to enjoy the sunset (courtesy of Claudioplanet on TripAdvisor)
- Resort is pretty isolated and not located in a typical tourist area. Be prepared to just relax and chill at your private pool
- Hotel offers a complimentary boat trip to a nearby island where you can hang out on the beach (mixed feedback)


FOOD & BEVERAGE
Breakfast:
- Complimentary for Gold and Diamond members and half price for kids under 17. Prices follow:
--- THB1050++ if purchased when not included in the room rate
--- A la carte pricing is available. Continental is THB850++, many other items available too
--- THB600++ if breakfast is purchased together with the room as inclusion, and thus vary depending the promotion of the room package. The THB600 is one of those options

Happy Hour & Free Drinks:
--- Locations are Azure Bar & Grill (pool) 4-6PM and Main Lobby Lounge (mid-level) from 5-7PM
--- Non-alcoholic beverages are subject to the happy hour too
--- Only selected alcoholic beverages are included
- Diamond members also receive 4 drink coupons, Gold members receive 2 coupons (good at pool or mid-level hotel bar). Note: Coupons can be used throughout the day and are separate from the Happy Hour
- Free bottled water at the resort (get more at health club or call reception)
- Tips
--- Stock up on drinks at Tesco, 7-11 or other supermarket when getting to the resort (taxi or Mr. Samui will stop for you) or (when you have a rental car) during your stay
--- Due to law Tesco doesn't sell any alcohol between 2pm and 5pm (smaller supermarkets maybe aren't that strict)
--- www.samuixl.com/lotus-chaweng/index.php / www.bigc.co.th/en/stores/bigc/samui/

Restaurants:
- Several on-site restaurants, but with typical (high) resort prices (approx 2000 to 4000 Baht for a full meal)
- Several restaurant alternatives not far away from the resort (distance is not walkable, use rental car or hotel transportation)
- The Green Talay www.nuchsgreentalayrestaurant.com
- Coconut Villa Resort www.coconutvillageresort.com
- Sabeinglae http://www.sabienglae.com/ (~30 minutes)
- Bang Por Takho (~40 minutes by car)
- Fai restaurant and Bamboo Restaurant right next to Elements Spa - Five Islands Restaurant and The Island View


MAP (NOTE: Cut and paste the link into a NEW browser tab, otherwise it will likely be blocked)
- https://www.myoverseaswedding.com/wp...0314_HiRes.jpg

TOURS:
Ocean Samui have been appointed as the official tour operator for the Conrad.
Tours and pricing here: http://oceanasamui.com/conrad/

TRANSPORTATION
- Drive from the airport: approx. 45 minutes (GPS required)
- No parking fee at resort
- By taxi/cap: around THB1000-1500 Baht one-way
- Pickup by hotel: around THB3000 one-way (Quoted in March 2017 for THB1,500 one way using Hotel's Toyota Fortuner)
- Mini van from Nathon: THB200 PP to hotel through Lomprayah High Speed Ferries. Great for those arriving via ferries from Koh Phangan - Koh Tao - Chumporn - Huahin - Bangkok
- Mr. Samui, THB2200 roundtrip
- Navigo App - ride-hailing app. Prices are relatively cheap, but the drivers tend to usually be on the NE corner of the island. If you plan in advance (i.e. give them ample time to arrive at the resort) you'll be fine.

Mr Samui, [email protected],
Website: http://mrsamui.webnode.com/
THB1500 from airport to hotel including 2 hour sightseeing and stop for beverages
THB1000 from hotel to airport (quote as of May 2013) (THB1200 as of January 2014)
THB2200 R/T from/to airport (as of December 2013; January 2014)
THB2000 R/T from/to airport (July 2016)
THB3000 Day Tour of Island (6 hours); THB400 for each extra hour.
Best way to reach Mr Samui is actually not via email (email goes to his friend that helps out) but to make arrangements via his cell phone +66 89 060 6440
He uses Whatsapp on that number. Or just text him. He has an iPhone so texts are free iMessages.
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Old Apr 2, 20, 10:13 pm
  #421  
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Looks like Conrad KS has decided to close during April. And Marriott 2 out of 7 properties open this month, so I guess this is where I will go. Conrad will be for another time...
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Old Apr 7, 20, 4:45 am
  #422  
 
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Originally Posted by urofan View Post
Has anyone else noticed that the Conrad Koh Samui has not been loading standard rooms into their inventory, and as such, rooms using points are being quoted at 266,000 and up per night. Anyone have any ideas what is going on? Thanks.
I also see no single day with the standard redemption Rate in the overview. But when I go into the day its sometimes availible.
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Old Apr 7, 20, 11:57 am
  #423  
 
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Originally Posted by denkigroove View Post
I also see no single day with the standard redemption Rate in the overview. But when I go into the day its sometimes availible.
Looks like they've revised the flexible date search tool to more of a calendar style. I agree I can no longer find any available dates for standard redemption. This isn't encouraging.
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Old Apr 7, 20, 12:00 pm
  #424  
 
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Originally Posted by escape4 View Post
Looks like Conrad KS has decided to close during April. And Marriott 2 out of 7 properties open this month, so I guess this is where I will go. Conrad will be for another time...
All hotels in Surat Thani (which includes Koh Samui) are ordered closed until April 30.

https://www.bangkokpost.com/thailand...GQwtM-mJkBZTl0
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Old Apr 7, 20, 8:33 pm
  #425  
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Originally Posted by restlessinRNO View Post
All hotels in Surat Thani (which includes Koh Samui) are ordered closed until April 30.
Hoteliers were allowed to let existing guests stay until their checkout time.
We can hardly blame hotels for closing because they must be bleeding serious cash at the moment, but for what it's worth Conrad kicked out guests when they closed rather than wait for all guests to check out. Vana Belle (Luxury Collection) also did the same.

On the bright side, kudos to Ritz Carlton for telling us they will not close as long as they have guests who want to stay They are now the only one of 7 Marriott properties still open in Samui.

Last edited by escape4; Apr 8, 20 at 12:54 am
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Old Apr 13, 20, 4:48 am
  #426  
 
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Originally Posted by Ripper3785 View Post
Looks like they've revised the flexible date search tool to more of a calendar style. I agree I can no longer find any available dates for standard redemption. This isn't encouraging.
I'm sure they have other things to worry about right now but for some reason it's still not showing any date at standard redemption rates...only premium room awards for the basic standard room. Has anyone called Diamond desk to find out what's going on?
Ripper3785 likes this.
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Old Apr 20, 20, 3:48 am
  #427  
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Originally Posted by Sydfly View Post
I'm sure they have other things to worry about right now but for some reason it's still not showing any date at standard redemption rates...only premium room awards for the basic standard room. Has anyone called Diamond desk to find out what's going on?
The hotel is closed in April-May and reopening in June; I cannot imagine that they will have lots of guests from day 1 in June so it is puzzling that standard awards are not available when they reopen
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Old Apr 22, 20, 12:57 am
  #428  
 
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Originally Posted by urofan View Post
Has anyone else noticed that the Conrad Koh Samui has not been loading standard rooms into their inventory, and as such, rooms using points are being quoted at 266,000 and up per night. Anyone have any ideas what is going on? Thanks.
Originally Posted by denkigroove View Post
I also see no single day with the standard redemption Rate in the overview. But when I go into the day its sometimes availible.
Originally Posted by escape4 View Post
The hotel is closed in April-May and reopening in June; I cannot imagine that they will have lots of guests from day 1 in June so it is puzzling that standard awards are not available when they reopen
What's going on is that the new Hilton App sucks.
Points are different on search results vs after you click on 'see available rooms' under each property.
This never happened before.
I'm seeing Standard Award available on most random days.
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Old Apr 22, 20, 4:04 am
  #429  
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Originally Posted by escape4 View Post
The hotel is closed in April-May and reopening in June; I cannot imagine that they will have lots of guests from day 1 in June so it is puzzling that standard awards are not available when they reopen
June standard awards now available - at least that short term glitch has been fixed
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Old Apr 23, 20, 11:18 am
  #430  
 
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Originally Posted by escape4 View Post
June standard awards now available - at least that short term glitch has been fixed
Is this now 're-glitched'? I don't see a single date in the whole 11 month schedule that's available for less than 269,000 pts/nt.
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Old Apr 23, 20, 7:23 pm
  #431  
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Originally Posted by Ripper3785 View Post
Is this now 're-glitched'? I don't see a single date in the whole 11 month schedule that's available for less than 269,000 pts/nt.
Web shows 95k.

On the app, at first you will see 269k but if you click on it, next page for booking each room type shows 95k as a valid choice.
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Old Apr 23, 20, 11:57 pm
  #432  
 
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Originally Posted by escape4 View Post
Web shows 95k.

On the app, at first you will see 269k but if you click on it, next page for booking each room type shows 95k as a valid choice.
Hmm, here's what I'm seeing on the web- (Sep 11)
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Old Apr 24, 20, 4:24 am
  #433  
 
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I just booked 9/4-9/9 using points through the app. Tropical Island Pool Villa for 95k/night.
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Old Jun 2, 20, 5:14 am
  #434  
 
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No standard awards for 2021

Looks like for 2020 the hotel has standard awards available but for 2021 I can still not see anything at standard 95k level....itís been almost 2 months now. Could it be that they have not loaded the correct award rates yet for 2021?
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Old Jun 6, 20, 9:24 pm
  #435  
 
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Yeah this is so true and weird, BUT i found that the dates in June 2021 DO have 95000 rooms available. Something doesnt seem right. Will proabably call the diamond desk to see whats up. Any DPs on this would be helpful
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