Conrad Koh Samui {THA}

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NEWS & IMPORTANT INFO
- May 15, 2013: Stefano Ruzza, formerly general manager for Hilton Manhae Golf and Spa Resort, Korea, is the new General Manager
- March 2017: Changeover in management; Stefano Ruzza has moved to, and taken over management of, Conrad Maldives Rangali Island while Lyle Lewis (of Conrad Maldives Rangali Island) has replaced Stefano here at Conrad Koh Samui
- December 2018: Lyle Lewis has retired and been replaced by Ruben Dario Gabino (previously hotel manager at Conrad Seoul) as the GM of Conrad Koh Samui.
- Jellyfish season is in October / November
- The resort was a Category 10 property and point redemption rates are 95k/night. They were 80-95k/night (either 80 or 95k, depending on season) up until around mid-2017. Here's what it used to look like (in chronological order from January through December):

Jan - Apr: 95K/N
May - Jul: 80K/N
Aug: 95K/N
Sep: 80K/N
Oct: 95K/N
Nov: 80K/N
Dec: 95K/N


HOTEL WEBSITE: http://conradhotels3.hilton.com/en/h...CI/index.html#


USEFUL REVIEWS
1. Weatherboy's review Jul 29, 2015
2. http://www.jarvismarcos.com/2016/10/conrad-koh-samui-may-2015-part-1/]Jermyn's review (Part 1)[/url], (Part 2)
3. Jermyn's Second Visit review


COMMUNICATION
- Hotel email: [email protected]
- Concierge email: [email protected]
- Reservations (Assistant Manager): Chaiyo


ROOMS
- All villas have pools
- Several villas have been recommended in this thread. All villas in the 200s and 300s seem to have unobstructed views. 100s are at sea level
- Villas mentioned with unobstructed view: 204, 206, 207, 209-218, 302, 306, 308, 311, 501-503 for 2-bedroom villas
- Villas mentioned with trees blocking the view: 202
- Direct view to the Five Islands: villas on the left side on the map, like 306-310
- General info on rooms and selection click here and advice on which is the best in the 300s click here (Courtesy of monahos)

UPGRADE POLICY
- Resort is not exempt from the upgrade policy for Golds and Diamonds like Conrad Rangali is
- As of August 2017, the standard room for redemption / points bookings is the Ocean View Waterfront villa (100s, beach level). This was previously the Ocean View villa (200s)

Conrad Koh Samui (one bedroom villas)
- If you book an Ocean View villa (200s) the next upgrade would be the Ocean View Waterfront villa (100s)
- If you book an Ocean View Waterfront (100s) the upgrade goes to the Ocean View Retreat villa (300s)
- If you book the Ocean View Retreat the next upgrade is the Conrad Royal villa however they have only one Conrad Royal so the upgrade is difficult to get as it is based on availability

Conrad Koh Samui Residences (two bedroom pool villas)
- If you book or reserve a two bedroom villa the upgrade is a three bedroom villa however, as per above, an upgrade hinges on availability and this upgrade is also difficult as they have only 1 unit at the resort


SPA / WELLNESS / SPORT
- CKS spa is very good, but also quite expensive
- Alternative 1: Elements Spa and Resort, www.elements-koh-samui.com
- Alternative 2: Carnation, they may or may not come to your villa, www.samuimassageservice.co.th. See this post and this post.
- Alternative 3: Tamarind Springs - will pick you up from hotel if you spend a minimum dollar amount. Jungle resort with (cold) natural springs, saunas and spa treatments. Great half-day excursion.
- Standard equipped Health Club
- Resort offers several complimentary activities, such as Yoga, Thai Boxing, etc


BEACH
- The beach area has completely changed from a couple of years ago. The sandy beach is bigger and there is now a nice promenade along the beach to enjoy the sunset (courtesy of Claudioplanet on TripAdvisor)
- Resort is pretty isolated and not located in a typical tourist area. Be prepared to just relax and chill at your private pool
- Hotel offers a complimentary boat trip to a nearby island where you can hang out on the beach (mixed feedback)


FOOD & BEVERAGE
Breakfast:
- Complimentary for Gold and Diamond members and half price for kids under 17. Prices follow:
--- THB1050++ if purchased when not included in the room rate
--- A la carte pricing is available. Continental is THB850++, many other items available too
--- THB600++ if breakfast is purchased together with the room as inclusion, and thus vary depending the promotion of the room package. The THB600 is one of those options

Happy Hour & Free Drinks:
--- Locations are Azure Bar & Grill (pool) 4-6PM and Main Lobby Lounge (mid-level) from 5-7PM
--- Non-alcoholic beverages are subject to the happy hour too
--- Only selected alcoholic beverages are included
- Diamond members also receive 4 drink coupons, Gold members receive 2 coupons (good at pool or mid-level hotel bar). Note: Coupons can be used throughout the day and are separate from the Happy Hour
- Free bottled water at the resort (get more at health club or call reception)
- Tips
--- Stock up on drinks at Tesco, 7-11 or other supermarket when getting to the resort (taxi or Mr. Samui will stop for you) or (when you have a rental car) during your stay
--- Due to law Tesco doesn't sell any alcohol between 2pm and 5pm (smaller supermarkets maybe aren't that strict)
--- www.samuixl.com/lotus-chaweng/index.php / www.bigc.co.th/en/stores/bigc/samui/

Restaurants:
- Several on-site restaurants, but with typical (high) resort prices (approx 2000 to 4000 Baht for a full meal)
- Several restaurant alternatives not far away from the resort (distance is not walkable, use rental car or hotel transportation)
- The Green Talay www.nuchsgreentalayrestaurant.com
- Coconut Villa Resort www.coconutvillageresort.com
- Sabeinglae http://www.sabienglae.com/ (~30 minutes)
- Bang Por Takho (~40 minutes by car)
- Fai restaurant and Bamboo Restaurant right next to Elements Spa - Five Islands Restaurant and The Island View


MAP (NOTE: Cut and paste the link into a NEW browser tab, otherwise it will likely be blocked)
- https://www.myoverseaswedding.com/wp...0314_HiRes.jpg

TOURS:
Ocean Samui have been appointed as the official tour operator for the Conrad.
Tours and pricing here: http://oceanasamui.com/conrad/

TRANSPORTATION
- Drive from the airport: approx. 45 minutes (GPS required)
- No parking fee at resort
- By taxi/cap: around THB1000-1500 Baht one-way
- Pickup by hotel: around THB3000 one-way (Quoted in March 2017 for THB1,500 one way using Hotel's Toyota Fortuner)
- Mini van from Nathon: THB200 PP to hotel through Lomprayah High Speed Ferries. Great for those arriving via ferries from Koh Phangan - Koh Tao - Chumporn - Huahin - Bangkok
- Mr. Samui, THB2200 roundtrip
- Navigo App - ride-hailing app. Prices are relatively cheap, but the drivers tend to usually be on the NE corner of the island. If you plan in advance (i.e. give them ample time to arrive at the resort) you'll be fine.

Mr Samui, [email protected],
Website: http://mrsamui.webnode.com/
THB1500 from airport to hotel including 2 hour sightseeing and stop for beverages
THB1000 from hotel to airport (quote as of May 2013) (THB1200 as of January 2014)
THB2200 R/T from/to airport (as of December 2013; January 2014)
THB2000 R/T from/to airport (July 2016)
THB3000 Day Tour of Island (6 hours); THB400 for each extra hour.
Best way to reach Mr Samui is actually not via email (email goes to his friend that helps out) but to make arrangements via his cell phone +66 89 060 6440
He uses Whatsapp on that number. Or just text him. He has an iPhone so texts are free iMessages.
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Old Feb 14, 20, 3:37 pm
  #391  
 
Join Date: Sep 2006
Location: HNL
Programs: AS MVP, HH Diamond
Posts: 3,234
Originally Posted by princesakura View Post
Sorry, should have been more clear. I want to make sure I'm confirmed into the top category 1-bedroom villa, which is named Infinity Pool Villa on the website, I think. Reading through thread maybe these are around 308 to 301 or something? Anyway, if I'm only going to be there once in this lifetime, I want to have the best of the views, though all seem pretty good at least judging from the website.
If you are seeking a specific level/location of room, you may want to contact the hotel immediately after booking and ask if you can guarantee your desired room location(with an upcharge if necessary).
Ripper3785 is offline  
Old Feb 15, 20, 4:15 pm
  #392  
 
Join Date: Jan 2015
Posts: 212
Which rooms have a bidet? Some reviews say yes and some say no bidet.
princesakura is offline  
Old Feb 17, 20, 7:10 am
  #393  
 
Join Date: Jul 2013
Location: Back in Hell
Posts: 3,737
Originally Posted by princesakura View Post
Which rooms have a bidet? Some reviews say yes and some say no bidet.
I'd bet an arm and a leg that there's no-one here that has stayed in every room so no-one can answer your question. Email the property for that one. And every villa has an infinity pool.
MaldivesFreak is offline  
Old Feb 17, 20, 8:17 am
  #394  
 
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,108
lol, yeah probably not.
Abidjan is offline  
Old Feb 25, 20, 12:18 pm
  #395  
 
Join Date: May 2011
Posts: 5
Feb 2020 Stay

Just got back from a 6 night stay as a Diamond, 2 adults + 2 kids (ages 3 and 9). Burned 380k points plus a free night cert. Few updates/notes:
  • Upgraded on a points stay to a Five Islands View villa 305, can confirm an unobstructed view of the five islands. Walking distance to the breakfast/KO lounge and gym so super convenient. Buggies were plentiful and not long of a wait but we just felt silly taking them since were just a few feet up the hill.
  • Used Mr Samui for transfers. One way with short island tour (stopped at Big Buddha, Coconut Ice Cream truck/Lamai viewpoint, The Cliff Restaurant viewpoint, Tesco for shopping) cost 2000 THB. Return to airport 1200 THB.
  • Got free breakfast for entire family (2 adults, 2 kids), and 4 drink chits.
  • Turns out that there were 3 weddings going on during our stay, so we wouldn’t be able to access the pool area for 3 afternoons. For the trouble, we were given a few extra drink chits and offered a free private muay thai class. My 9 year old took advantage of the class.
  • No longer offering the complimentary trips to Chahweng/Lamai or the boat to nearby island. Chaweng/Lamai is now paid, 250 pp/each way, only offered at a couple of times a day. Was easier to rent a car. Boat to nearby island is instead the sunset cruise, offered once daily for 1200 THB pp.
  • Main Lobby Lounge HH is now from 3-5p. Huge selection of 2 for 1 drinks (more than Azure), very reasonably priced.
  • We ate a few meals in town (took hotel transfer for 600 THB roundtrip). Can recommend Hemingways and La Coppola - very reasonably priced, good food with big portions. Worth it even with the hotel transfer cost. Had planned to go to Green Talay per the recos on here but the ambiance was not great (not beachfront) and it was always empty when we walked by. We would walk to a nearby 7-11 after dinner to stock up on things, and asked Conrad transfer to pick us up there. Looked into Navigo but cost was almost double the Hotel transport.
  • There is an ATM on site now so not sure if the manufactured spend trick still works. We didn’t need any cash so didn’t try it.
  • Used Ocean Samui a couple times, for an ATV tour and jet skiing. Pricing, as expected, is higher than other companies but thought it was worth the convenience and extra Hilton points when charging to the room.
  • For those asking about traveling with kids - there were a few babies/toddlers at the resort. My kids were occupied with the beach and pool for most of the time, but did use the kids club once for a couple of hours during our spa treatment. The kids club is tiny - obviously not meant for more than a few kids at a time. When my two were there, only one other toddler was there at the same time. There is a published schedule of activities but we found the kids club agent just went with the flow and let our kids do the arts/crafts they chose. Another fun (and free) activity our kids enjoyed was visiting Botanica - they had a plant potting session, played some board games, watched the ducks and tended the garden - good way to spend a rainy morning

Last edited by elna_na; Feb 25, 20 at 6:16 pm
elna_na is offline  
Old Mar 2, 20, 4:47 am
  #396  
 
Join Date: Jul 2013
Location: Back in Hell
Posts: 3,737
Thanks for the data points. Would you know if the taxes are still 10% SC and 8.7% govt tax for accommodation and 10% SC and 8.7% govt tax for F&B, spa, excursions etc?
MaldivesFreak is offline  
Old Mar 2, 20, 5:56 am
  #397  
 
Join Date: Aug 2019
Location: NYC
Posts: 29
Originally Posted by MaldivesFreak View Post
Thanks for the data points. Would you know if the taxes are still 10% SC and 8.7% govt tax for accommodation and 10% SC and 8.7% govt tax for F&B, spa, excursions etc?
Yes it is (the taxes is 7.7% +1% city tax) but on the transfer from the airport and some of my outside purchases made through the hotel, they didn't charge me the 18.7%.
Israshot is offline  
Old Mar 2, 20, 6:25 am
  #398  
 
Join Date: Jul 2013
Location: Back in Hell
Posts: 3,737
Thanks for the reply. Actually I made a mistake in my post. There are 2 different tax rates. I C+P'd the first two figures and forgot to adjust the second govt tax. Here it is again for clarity;
* 10% SC and 8.7% govt tax for accommodation only - 18.7% in total
* 10% SC and 7% govt tax for F&B, spa, excursions etc - 17% in total
Can you confirm these? TIA.
MaldivesFreak is offline  
Old Mar 2, 20, 6:11 pm
  #399  
 
Join Date: May 2011
Posts: 5
My folio shows VAT at 7% for everything (doesn't distinguish accommodations vs F&B/spa because everything was on points I think). Individual receipts for dining show VAT 7% and service charge 10%. Receipt from spa shows same but clear that service charge is on VAT (separate line item). And it seems they didn't charge us any VAT on the two transfers we took from the hotel to town.
MaldivesFreak likes this.
elna_na is offline  
Old Mar 2, 20, 6:30 pm
  #400  
 
Join Date: Jan 2015
Posts: 212
Currently here for the first time after stay at Ritz-Carlton. As far as tropical resorts, Iíve only been to Four Seasons Lanai and Andaz Maui, but I thought RC was fantastic. Leaving RC for Conrad, I thought it couldnít get any better, but I think it did.

Planning to go down to the beach soon after breakfast. Has anyone ever kayaked from here to Five Islands? Looks like about 1.25 miles or 1.5 miles on Google Maps. I kayaked yesterday at RC and went out pretty far, almost to the first of the rocky outcrops to the left of the RC beach, and felt very comfortable.

Filipino country singer at the lounge last night with a fabulous deep voice. He sang Take Me Home Country Roads and a Garth Brooks song at my request.

Staying in the uppermost 1 bedroom villa I think. The view is incredible; 180 degrees of the Gulf of Thailand. I may post some photos later.
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princesakura is offline  
Old Mar 2, 20, 10:25 pm
  #401  
 
Join Date: Sep 2006
Location: HNL
Programs: AS MVP, HH Diamond
Posts: 3,234
Originally Posted by princesakura View Post
Currently here for the first time after stay at Ritz-Carlton. As far as tropical resorts, Iíve only been to Four Seasons Lanai and Andaz Maui, but I thought RC was fantastic. Leaving RC for Conrad, I thought it couldnít get any better, but I think it did.

Planning to go down to the beach soon after breakfast. Has anyone ever kayaked from here to Five Islands? Looks like about 1.25 miles or 1.5 miles on Google Maps. I kayaked yesterday at RC and went out pretty far, almost to the first of the rocky outcrops to the left of the RC beach, and felt very comfortable.

Filipino country singer at the lounge last night with a fabulous deep voice. He sang Take Me Home Country Roads and a Garth Brooks song at my request.

Staying in the uppermost 1 bedroom villa I think. The view is incredible; 180 degrees of the Gulf of Thailand. I may post some photos later.
Did you get a Bidet?
Ripper3785 is offline  
Old Mar 3, 20, 4:48 am
  #402  
 
Join Date: Jan 2015
Posts: 212
Originally Posted by Ripper3785 View Post
Did you get a Bidet?
Sadly no. I saw two reviews mentioning bidet on TripAdvisor, and both were for the Royal Villa category, which someone mentioned there is only one of, room 127?
princesakura is offline  
Old Mar 8, 20, 10:38 am
  #403  
 
Join Date: Mar 2020
Posts: 2
Hi all,

going to be going mid April, and was just wondering what is the best option for transport/taxis from hotel? Relatively new driver and not confident at all in Koh samui, so renting car is out. That and I’d want to have a few drinks.

been glancing over this page for months, very informative!
David Pritchard is offline  
Old Mar 8, 20, 8:35 pm
  #404  
 
Join Date: Jan 2015
Posts: 212
Originally Posted by David Pritchard View Post
Hi all,

going to be going mid April, and was just wondering what is the best option for transport/taxis from hotel? Relatively new driver and not confident at all in Koh samui, so renting car is out. That and Iíd want to have a few drinks.

been glancing over this page for months, very informative!
I had thought about renting a car at the airport to get to Conrad at the opposite corner of the island, but I am so good I did not. First of all, one has to contend with scooters, and new drivers may not be confident knowing when to pass them safely, how much room to give them, and anticipating their behavior. Second, the last two to three kilometers to the Conrad arrival is basically a road under construction, with many unpaved sections and places where it is one car wide. I would rather not put myself through that twice, every time I wanted to go out.

So if you're not going to drive, you should download NaviGo and Grab apps, create a profile, and save a credit card. I think Grab drivers may not come to the airport; the one I tried to hail in the app said that he can't go there because of, his words, the "mafia". But otherwise NaviGo and Grab are easy to use, though pickup times may be longer around the Conrad due to the remoteness. I used the hotel Toyota SUV to get to the airport for departure and thought it was a good deal at 1500 THB considering the comfort and the lack of worry and figuring out on my own during check out. Otherwise, you can use those two apps or book with an third party like the ones mentioned in this thread.
princesakura is offline  
Old Mar 8, 20, 10:54 pm
  #405  
 
Join Date: Sep 2006
Location: HNL
Programs: AS MVP, HH Diamond
Posts: 3,234
Or Book with Mr. Samui for <2500THB roundtrip as is mentioned numerous times in this thread.
Ripper3785 is offline  

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