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Conrad Maldives Rangali Island {MDV}

Conrad Maldives Rangali Island {MDV}

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Old Feb 22, 19, 5:02 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: MaldivesFreak
Wiki Link
Welcome to the Conrad Maldives Wiki!

Notes: All prices are in US Dollars

To jump to the year in which you would like to search, please click on the desired year:

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
2017 2018


Seasonal Information

From least to most expensive:
• Low Season: 12 May - 31 July
• Shoulder Season: 1 Aug - 30 Sep
• High Season: 9 Jan - 11 May / 1 Oct - 25 Dec
• Festive Season: 26 Dec - 8 Jan

In chronological order (1 Jan - 31 Dec):
• Festive Season: 1 Jan - 8 Jan
• High Season: 9 Jan - 11 May
• Low Season: 12 May - 31 July
• Shoulder Season: 1 Aug - 30 Sep
• High Season: 1 Oct - 25 Dec
• Festive Season: 26 Dec - 31 Dec

Note: There is a 5-day minimum stay requirement for Festive Season

Staying for Free
Points
Property used to be Category 10 (before the category system was discontinued in March 2017): 95,000* HHonors points per night with no 'low' season reduced pricing, or
Fifth Night Free: 380,000 HHonors points per 5 nights (76,000/night), or
* See this post for exact figures for redemption stays over 5 nights using 5th Night Free. Hint: They are slightly less than 95,000!

Certificates & Gift Cards
• 2 Free weekend nights from Citi HHonors Reserve CC sign up bonus ($2,500 in 4 months; Partner can open separate card for 2 additional nights). See this post for specific info about conditions and restrictions for these certificates and for tips on using Weekend Certificates see this post
• Amex certificates earned on the Aspire or Ascend can be used at Conrad Rangali
• American Express Hilton Gift Cards can now be used at this resort. See here for specifics

Earning Points at the Resort - What Doesn't Qualify
Please note that any charges on third party services will be ineligible for points, e.g:
• Seaplane Transfer*
• Water Sports
• Dive Centre
• Spherique Boutique, Island Breeze or any other shops*
• Service Charge
• T-GST (Tourism Goods & Service Tax) and Green Tax (both government levied)

* The above mentioned outlets/services are third party and are not run by Conrad Maldives, therefore any purchases or expenses for items or services rendered will not be eligible for HHonors points

Tax Information
• 10% Service Charge (levied by resort)
• 12% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Oct 1, 2014)
• Total tax is 23.2%, not 22% as one would think. Example; $100 + 10% = $110, then add 12% on to $110 for a total of $123.20
• • Tip: To work out prices before the 23.2% taxes, multiply by 0.81169, i.e; 123.2 * 0.81169 = 100
• A new Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room
Note: The $8pp/pn Bed Tax (previously levied by the Maldivian government) was abolished on Dec 1, 2014

Resort Information / F&B / Spa / Activities
• Three islands make up Conrad Rangali with two being available for guests; Rangalifinolhu (main island) and Rangali Island (smaller island), while the third island houses staff quarters, power generators, etc. This third island, AKA 'the staff island', is off-limits to guests
• Breakfast can be had at either Atoll Market (on Rangalifinolhu, open 7AM til 10:30AM*) or Vilu on Rangali Island (open 7AM til 10:30AM*). Breakfast on New Years Day is open until midday at both locations
* As of the beginning of 2018, both Atoll Market and Vilu now close half an hour earlier than before (previous closing time was 11AM)
• See this post for policy on kids eating for free at the resort
• The resort has two pools. Hours for both the Main Pool (located on Rangalifinolhu) and the Quiet Zone Pool (adults only and located on Rangali Island) are 9AM until 6PM daily
The resort has two spas:
• A large spa positioned over the water at the northern tip of the main island (opposite Mandhoo spa restaurant) called the Spa Retreat. Click here for the Spa Retreat Pricelist
• A smaller, 4-room spa off the smaller island called the Over Water Spa. Click here for the Over Water Spa Pricelist
• Click here to visit the resort's website for more information

Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)
• See this post for information about the stringent pest control implemented at Rangali

Transfers To and From Resort
How: Conrad Maldives is 90km Southwest of Velana International Airport [MLE] (also known as Malι International Airport, previously known as Ibrahim Nasir International Airport) and can be reached in three ways; by seaplane, by a domestic flight followed by a speedboat trip or by private yacht. Please note that all of these transfer options are charged and will be added to your room bill

Time Info (to the resort):
• Guests arriving in Malι on an international flight between 06.00 and 16.00 will transfer to Conrad Maldives by seaplane
• Because seaplanes can only fly during daylight hours, guests arriving in Malι on an international flight between 16.00 and 22.00 will transfer to Conrad Maldives by domestic flight and speedboat
• Guests arriving in Malι on an international flight after 22.00 will require overnight accommodation in Malι and a seaplane transfer will be arranged for them the following morning. The resort can book a hotel for you if requested and add the charges to your room bill at Conrad Maldives. (See the bottom of the wiki for recommended hotels in Malι and ones the resort can book for you)

Time Info (from the resort):
• Guests departing Malι on an international flight before 09.00 will be transferred from the resort to Malι the previous afternoon and will require overnight accommodation in Malι. This can be booked by the hotel for you and added to your room bill charges at Conrad Maldives

Seaplane Transfer Specifics:
• See this post for detailed information & FAQ on the seaplane schedule, when and how you will be informed of the departure time, etc (Courtesy of MaldivesFreak)
• Speedboat + domestic flight option for departure only (i.e; if you arrived by seaplane or private boat and want to go back by speedboat and domestic flight) must be requested/arranged prior to arrival at the resort
• Link to the Seaplane Transfer PDF on Conrad's website is here
• The seaplane company promises the resort to transfer all the guests within 2 hours of arrival at the seaplane terminal and so waiting time usually doesn't exceed 2 hours

Seaplane Cost: $590 ($526 + T-GST) round trip per head. Children aged between 2 and 11 receive a 50% discount
Note: Cost was $560 ($500 + T-GST) up until October 2018
Seaplane Luggage: 25kg per person + 5kg of hand luggage. Limit of 32kg per piece of luggage. Excess baggage charged at $5.00 + T-GST per kg

Private Yacht Transfer Specifics:
• This is a luxury cruise transfer that can be arranged for up to 15 guests on one of the resort's yachts
• The transfer takes approximately three hours and cruises from Malι through the atolls directly to Rangali Island

Airport & Lounge Information
• Official Malι Airport Website. Here you can find info on facilities and services such as luggage storage
• Conrad Booth at Malι International Airport: Booth #19, located outside (north of) the main entrance and next to the seaplane check-in counter
• Private Conrad lounge is available while waiting for seaplane (until 17.00). Free of charge and includes a 10-minute massage upon arrival (time permitting)
• Open until 11PM daily. For use upon departure from resort and before your flight from Malι International Airport. Airport transfer and check-in service is standard. Refreshments, TV, WiFi, snacks and dinner provided (Deluxe Package only). Also included is the use of shower facilities. Prices are below.
• Conrad Lounge Package: $50++ per adult / $25++ per child under 12. Dinner is not served and drinks are limited to 2 each
• Deluxe Conrad Lounge Package: $85++ per adult / $42.50++ per child under 12
• Infants below 2yrs are free of charge

Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)

-- BVs (Beach Villas) --

BV (Beach Villa) (see this post for new occupancy rules for newly renovated BVs) (Courtesy of MaldivesFreak)
DBV (Deluxe Beach Villa)
JBS (Junior Beach Suite)
BS (Beach Suite)

-- OWVs (Over Water Villas) --

WV (Water Villa)
SWV (Superior Water Villa)
DWV (Deluxe Water Villa)
RWV (Retreat Water Villa (formerly known as Spa Water Villa))
FWV (Family Water Villa. Note: The two spa beds have been removed from the second room and replaced with two single beds)
PWV (Premier Water Villa)
PWS (Premier Water Suite (the two Premier Water Villas booked as a single unit))
SunWV (Sunset Water Villa)

-- UWS (Under Water Suite, AKA: The Muraka) --
* Opened November, 2018. See Unique Accommodations, Attractions & Activities section below for more info

360° Tours of the Resort and Rooms
• Conrad Maldives @ 360Tourist
• Conrad Maldives @ Gecko Digital

Villa Numbering: Please see this post (Courtesy of MaldivesFreak)

Upgrades
Resort is exempted from free upgrade policy. Paid upgrades may be available. Prices for upgrades vary according to time of travel and prevailing rates. Upgrade prices below are confirmed, i.e; offered directly by resort, listed by year (from 2016 til present), give a range from lowest to highest unless otherwise specified and are subject to 10% service charge and prevailing T-GST rate. Note that cash upgrades, when paid in advance, are refundable up until a month prior to arrival.


***** 2019 Figures *****

High & Festive Seasons (01 Oct through 11 May):
Beach Villa to Deluxe Beach Villa - USD 378
Beach Villa to Superior Water Villa - USD 74
Beach Villa to Deluxe Water Villa - USD 474
Beach Villa to Retreat Water Villa - USD 589
Beach Villa to Premier Water Villa - USD 1449

Water Villa to Superior Water Villa - USD 35 - 93
Water Villa to Deluxe Beach Villa - USD 87 - 217
Water Villa to Retreat Water Villa - USD 158 - 295
Water Villa to Deluxe Water Villa - USD 322 - 540
Water Villa to Family Water Villa - USD 649 - 880
Water Villa to Premier Water Villa - USD 900 - 2467
Water Villa to Sunset Water Villa - USD 1505 - 3200

Low & Shoulder Seasons (12 May through 30 Sep):
Water Villa to Superior Water Villa - USD 76 - 144
Water Villa to Deluxe Beach Villa - USD 90 - 117
Water Villa to Retreat Water Villa - USD 164 - 275
Water Villa to Deluxe Water Villa - USD 200 - 266
Water Villa to Beach Suite - USD 1700
Water Villa to Premier Water Villa - USD 807 - 1,248
Water Villa to Sunset Water Villa - USD 2300


***** 2018 Figures *****

Low & Shoulder Seasons (12 May through 30 Sep):
Beach Villa to Water Villa - USD 270 - 294
Beach Villa to Deluxe Beach Villa - USD 350 - 375
Beach Villa to Superior Water Villa - USD 210 - 367
Beach Villa to Retreat Water Villa - 550 - 800
Beach Villa to Family Water Villa - NDA
Beach Villa to Deluxe Water Villa - USD 735
Beach Villa to Premier Water Villa / Premier Water Suite - NDA
Beach Villa to Beach Suite / Junior Beach Suite - NDA
Beach Villa to Sunset Water Villa - NDA
Superior Water Villa to Deluxe Water Villa - NDA
Superior Water Villa to Premier Water Villa - NDA

Water Villa to Deluxe Beach Villa - USD 135 - 162
Water Villa to Superior Water Villa - USD 90 - 127
Water Villa to Retreat Water Villa - USD 175 - 280
Water Villa to Deluxe Water Villa - USD 273 - 455
Water Villa to Premier Water Villa - USD 765 - 985

High & Festive Seasons (01 Oct through 11 May):
Beach Villa to Water Villa - USD 288 - 294
Beach Villa to Deluxe Beach Villa - USD 300 - 367*
Beach Villa to Superior Water Villa - USD 210 - 367
Beach Villa to Retreat Water Villa - USD 368 - 588
Beach Villa to Family Water Villa - 880
Beach Villa to Deluxe Water Villa - USD 720 - 735
Beach Villa to Premier Water Villa / Premier Water Suite - NDA
Beach Villa to Beach Suite / Junior Beach Suite - USD 7,452* / NDA
Beach Villa to Sunset Water Villa - NDA
Superior Water Villa to Deluxe Water Villa - NDA
Superior Water Villa to Premier Water Villa - NDA

Water Villa to Deluxe Beach Villa - USD 80 - 551
Water Villa to Superior Water Villa - USD 76 - 130
Water Villa to Retreat Water Villa - USD 240 - 992
Water Villa to Deluxe Water Villa - USD 395 - 1654
Water Villa to Premier Water Villa - USD 3528

* With the exception of USD 667 for the DBV mentioned in this post. See this post for probable reasons for such high rates


***** 2017 Figures *****

Low & Shoulder Seasons (12 May through 30 Sep):
Beach Villa to Water Villa: USD 105* - 200
Beach Villa to Deluxe Beach Villa: USD 137 - 275
Beach Villa to Superior Water Villa: USD 147 - 210
Beach Villa to Retreat Water Villa: USD 258 - 475
Beach Villa to Family Water Villa: USD 600** - 1001
Beach Villa to Deluxe Water Villa: USD 315** *** - 420
Beach Villa to Premier Water Villa / Premier Water Suite: USD 800 - 1000 (lowest price seen so far for Premier Water Villa)
Beach Villa to Beach Suite / Junior Beach Suite: USD 1,190 (lowest price seen so far for Jr Beach Suite) Note: Link is to standard Beach Suite, not Jr Suite
Beach Villa to Sunset Water Villa: USD 2,380 (lowest price seen so far)

* USD 105 being the rule with the single exception of USD 82 mentioned in this post
** USD 315 being the lowest published rate, with one exception of an undisclosed rate lower than this
** See this post for possible reason for low rate
*** See this post for the reason for the even lower rate

High & Festive Seasons (01 Oct through 11 May):
Beach Villa to Water Villa - USD 280* - 375
Beach Villa to Deluxe Beach Villa - USD 280** - 375
Beach Villa to Superior Water Villa - USD 300*** - 562
Beach Villa to Retreat Water Villa - USD 500 / 550**** - 712
Beach Villa to Family Water Villa - USD 980
Beach Villa to Deluxe Water Villa - USD 650 / 700***** - 900
Beach Villa to Premier Water Villa / Premier Water Suite - USD 1400****** - 1600 / NDA
Beach Villa to Sunset Water Villa - USD 3500
Superior Water Villa to Deluxe Water Villa - USD 187 - 250
Superior Water Villa to Premier Water Villa - USD 787 - 1050

* USD 280 being the rule with the exceptions of USD 250 mentioned in this post, USD 200 mentioned in this post and this post
** USD 280 being the rule with the single exception of USD 171* in this post
*** USD 300 being the rule with the exceptions of USD 137* in this post, USD 150 in this post and USD 280 in this post
**** USD 500 - 550 being the rule with the exceptions of USD 450 mentioned in this post, USD 405 mentioned in this post, USD 400 in this post, USD 385 in this post and 240* in this post
***** USD 650 - 700 being the rule with the exceptions of USD 550 mentioned in this post, USD 560 in this post and USD 338 mentioned in this post
****** USD 1400 - 1600 being the rule with the exception of USD 1120 in this post and USD 980 in this post
* See this post for possible reason for low rates


***** 2016 Figures *****

High & Festive Seasons:
Beach Villa to Water Villa - USD 400
Beach Villa to Deluxe Beach Villa - USD 540
Beach Villa to Superior Water Villa - USD 500
Beach Villa to Retreat Water Villa - USD 810
Beach Villa to Deluxe Water Villa - USD 1015
Beach Villa to Premier Water Villa / Premier Water Suite - USD 938 - 1250


Villa Selection: Beach Villas
Advice on Villa Selection (Courtesy of pineapple_09)
More advice on Villa Selection (Courtesy of jphripjah)

"Request the 200 number beach villas (sunrise/reef side) vs 100 villas (sunset/lagoon side) - Worst case, try to get upper 100’s as low 100’s are noisy" -johndeere19
Possible downsides of low 200's - see post 4198

Villa Selection: Water Villas (standard/basic water villa category)
Advice on WV Villa Selection (Courtesy of MaldivesFreak)

Villa Selection: Superior Water Villas
See the first part of Advice on SWV Villa Selection (post #1) and then all of Advice on SWV Villa Selection (post #2) (Courtesy of MaldivesFreak)

Note: You are free to request specific villas, but the property will not be able to confirm them 100% due to operational intricacies. Can't hurt to ask and many have had success

Beach Erosion
See this post for photos and information about sand erosion due to seasonal tides and dredging to replace the lost sand (Courtesy of MaldivesFreak)

Lagoon Water Depth Information
See this post for information about how deep the surrounding water is for the resort's water villas (Courtesy of MaldivesFreak)

Snorkelling & Whale Shark Snokelling
See this 2018 post for detailed information about snorkelling at Rangali and the neighbouring Mirihi resort's reef (Courtesy of Splotly)
See this post for detailed information on theWhale Shark Snokelling excursion

Gold and Diamond Benefits:
NOTE: THIS PART OF THE WIKI IS 100% UP-TO-DATE. THE HILTON / CONRAD WEBSITE IS NOT UP-TO-DATE (and has not been for years)! Please read carefully before posting questions in this thread about Gold and Diamond Benefits! Thank you!

• Free Breakfast. Available at both Atoll and Vilu restaurants for two guests per room. Breakfast can be provided in room and incurs a tray/delivery charge of $15++
• Afternoon Tea: Every day from 4-5PM at Vilu Bar. Offerings include tea, biscuits & cookies, cakes, scones and rolls. Complimentary for Gold and Diamond members, special repeater guests and special guests of the GM
Note: Previously held at Mandhoo from 4-5PM (changed around September 2018) and on the odd occasion held at Vilu if there was a large number of guests attending
• Happy Hour at Vilu Bar: Every day from 4:30-5-30PM. Free drinks and mocktails/fruit juice/water. Everyone welcome to attend but free only for Hilton Gold and Diamond members
Notes: Used to be from 5-6PM (changed around September 2018). Used to also be free for non-Gold / Diamond guests who were staying on Rangali Island (smaller island with water villas only). This benefit for these particular guests was discontinued late 2016 / early 2017
• One bottle of wine upon arrival for Golds / One bottle of sparkling wine upon arrival for Diamonds
• Fruit Basket with Chocolate (which all guests receive in villa upon check-in) is refilled daily only for some guests. Note that the fruit is refilled but not the chocolate
• As a Diamond benefit you receive an additional 15 minutes to any single spa treatment (treatment has to be 1 hour or longer)
Note: Previous benefit of Spa Discount Card (giving $25 off any treatment) was discontinued around early 2017
• Free and full use of the Conrad Lounge (see Airport & Lounge Information above) on departure is no longer given to Diamond members (as of end 2017)

For All Guests
• Happy Hour @ Rangali Bar and The Quiet Zone: Every day from 5-7PM. Half-priced drinks and mocktails/fruit juice/water. The discount does not apply to wine. Everyone welcome

Kid's Club Info
• Current Majaa Kids Club Activities
• Majaa Kids Club Activities (PDF, 2013)
• External Site Review of Majaa (Scroll down to Conrad Maldives Rangali Island)
• In-villa babysitting service available for USD $20++ per child per hour

Planning Your Stay
• If you are thinking of taking a drone, please see this post regarding the resort's drone policy
• Conrad Holiday Schedule Planner (PDF)
• Conrad Maldives Excursions (PDF, Mar 2015)
• Conrad Maldives Excursions (PDF, Jan 2017, external link provided by anon FT member)
• See this post for info on HB (Half Board) and FB (Full Board) packages
• See this post for info on the now compulsory New Years Eve Gala Fee
• If you are wishing to split your redemption stay between Over Water Villa & Beach Villa, contact the hotel directly to split the stay between the two room types. The reservations team will be more than happy to accommodate the request

Unique Accommodations, Attractions & Activities
• The Muraka: An underwater suite constructed in Singapore, shipped to the resort and opened November 2018. Click here for Conrad's webpages dedicated to the suite and for discussion about it here on this thread you can read the posts starting here
• Ithaa Undersea Restaurant: World's first and only all-glass undersea restaurant. As of mid / late 2017 there is a breakfast option from 7:00AM to 11:00AM (see this post for more). Cocktail hour is from 11:00AM to 12:00PM. Lunch is from 12:00PM - 2:00PM (& second session from 2:30PM - 4:30PM if in high demand) and dinner from 6:30PM - 9:30PM daily
- Click here to see the Breakfast Menu
• Watersports (PDF)
Water Sports Note: Standup paddleboards are now free of charge
• The resort has a Jetpack. Some pics of the X-Jetpack in action: Pic 1 Pic 2
There is no age limit but for under 12s it's difficult to control as the control arms are long and the pack would be a little big for them. Price is USD225++ per person, per 45mins (includes flying lesson)
• The Water Sports Centre's new addition is a Jetblade! Price is the same as the Jetpack and apparently much easier to ride. Suitable for all ages. Click here for a pic of the Jetblade in action
Link to the X-Jetpack website where you can find technical info about both the Jetpack and Jetblade: http://www.x-jetpacks.com/
• Mini Submarine: Unfortunately it has been out of action since 2013 and there is no forseeable resumption of service

Ocean Dive Centre: Diving Information (PDF)

Resort Maps
• Individual island maps (showing DBV pool size and OWV deck orientations)(Courtesy of goliath)
• Old Map (Pre-3rd Island)
• Old Map (Resort's website) (December 2014, PDF)
• New Map (Resort's website)
• Aerial view - Standard Map (Google Maps)
• Aerial view - Satellite (Google Maps)
• House Reef (Rangalifinolhu Island) Snorkelling Map (Courtesy of ScubaRoo)

TripAdvisor (UK) Links
• The Resort
• Ithaa Undersea Restaurant
• Sunset Grill
• Mandhoo Spa Restaurant
• Vilu Restaurant and Bar
• The Quiet Zone
• Rangali Bar New listing & open for reviews!

Professional Reviews & Trip Reports
• Conrad Rangali Maldives (November 2, 2015. Author's FT nick: ScubaRoo)
• First Class Apartments to the Maldives (April 2016. Author's FT nick: Jermyn)
• Barry Lincoln's Summer 2016 Venice and Maldives Trip (August, 2016. Author's FT nick: BarryLincoln)
• Conrad Rangali Maldives (Easter 2016. Author's FT nick: diningdecadence)
• Conrad Maldives Revisited (February 2017. Author's FT nick: ScubaRoo)

Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• See the posts starting here for alternate Reservations Department emails should you not have any reponse from the above within 72hrs
• Pre-Bookings (book restaurants/special dinners, spa treatments, excursions etc): [email protected] (or, if for some reason there is no reply, try [email protected]). Bookings can be made up to 2 weeks before arrival
Note: the resort does not take bookings earlier than 2 weeks out

Weather:
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)

Current/Future Maintenance/Property Issues:
• All Deluxe Beach Villas will be renovated during the period May 15 – October 15 2018. As of December 2017 the first one was completed. Villa no.140
Note: This timeframe has been revised and completion is due 10 December, 2018

Old Maintenance/Property News:
• Property was closed from May 15, 2014 - July 14, 2014 for completion of 3rd island which now houses staff and infrastructure
Note: During this time some, but not all Beach Villas, were refurbished
• New Cantonese restaurant named Ufaa opened September 2014. It is situated where the old gym used to be (next to Atoll Market buffet restaurant) and is both on the ground and first floors
• New gym is now located above the shops on the main island, next to the library. See this conversation for info on facilities and exercise equipment
• From 20 April - November 2016 the resort refurbished all standard Beach Villas. See this post for details on changes to Beach Villa design
• In January 2017 the resort did minor work on the Superior Water Villas. See this post for details
• The resort closed The Quiet Zone Pool from 17 July 2017 to 1 October 2017 to carry out maintenance and upgrade works. The entire pool was re-tiled and re-decked
• The resort closed Vilu for two weeks early November 2017 (re-opened on 24th) to carry out refurbishment which included replacement of flooring. Breakfast was moved to Mandhoo and Happy Hour for Golds and Diamonds moved to The Quiet Zone
• Vilu and The Wine Cellar were closed for maintenance for one month from the end of August 2018
• Koko Grill was closed for a short time in September 2018 to install a transparent tarpaulin (to avoid cancellation due to rain) and re-opened October 1st, 2018
https://www.flyertalk.com/forum/30693205-post2824.html
• In late 2018 the resort started on a project to refurbish all the Deluxe Beach Villas. See this post for pictures and this post for a video of the old style / pre-renovation Deluxe Beach Villas

Resort check in time - 2PM, guaranteed early check-in can be arranged at the rate of one night's stay prior to arrival
Resort check out time - 12 Noon, guaranteed late check-out can be arranged by booking an additional night's stay

Recommended hotels for overnight stay in Malι:
• Hotel Jen Malι (previously Traders Hotel) (4 Star, $300-$450/night)
• Hotel Octave (Hotel Website). Hotel Octave (TripAdvisor) (3 Star, $100-$150/night, Excellent reviews and value for money)
• Hotel 78 (Hotel Website). Hotel 78 (TripAdvisor) (3.5 Star, $78-$140/night)
• Extensive list of hotels on Hulhumale (airport) Island
>> Overnight stay in Malι - Resort Booking Service
• The resort used to be able to book other hotels like Jen Hotel (above), Airport Hotel (presumably the Hulhule Island Hotel) and Hotel Octave (also listed above) but now it seems they are not in partnership with any hotels. Note: The bill was added to your bill at Rangali and paid for at checkout

Tours of Malι:
• The resort offers a free tour of Malι (for guests returning to the capital after their stay). You only need to pay $1 pp for the ferry. Luggage can be stored at the airport for a minimal fee while you are on the tour

Miscellaneous
• If you are thinking of taking a drone, please see this post regarding the resort's drone policy
• The property does not share a timezone with Malι - it's one hour ahead, which may make reasoning about transfers easier. When setting your devices to Rangali time, use an equivalent timezone (like Dhaka) rather than manually setting the time, or you'll stop any 2FA working

Moderator notes (do not delete)

Posts older than 2014 for this OPEN THREAD can be found in the ARCHIVE THREAD for Conrad Maldives Rangali Island
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Old Feb 15, 19, 8:30 am
  #3181  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
Programs: Rapidly decreasing - BA Silver, O6 *G, HH DIA, Mrr PLT, Assorted debris
Posts: 2,423
Originally Posted by pineapple_09 View Post
Reading your post now Spotly has me worried! We were last there 6 years ago. Has it really changed that much since then? It’s costing us a lot of money to get there, I don’t want to be disappointed!



I would not worry. The cruise ship incident is utterly unacceptable, but if we can put that aside nothing else has changed*.

At the start of this week most here were still agreed this is a fabulous place. While there has been some cost-cutting under the current mgmt, its not so much as to ruin the experience. It is still a great place, and IMO is very fair value for anyone using points to offset the $$$$$$ cost of staying here. For sure there are other places that will be more perfect (at least in some respects), but most of these will cost much much more. I see this as a kind of Goldilocks location which gets the balance 'just right' between many different factors. Of course this is all subjective.

* I am hoping that the negative feedback makes this a once-off. If the cruise ship scenario is going to be repeated, I take back everything I have said. I would be furious if this had occurred on any of my stays here - even if only for one day of my stay.
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Old Feb 15, 19, 10:19 am
  #3182  
 
Join Date: Oct 2014
Location: Canada
Posts: 245
Can anyone confirm from a recent trip if the luggage restrictions for the seaplane are indeed 25kg for check-in and 5kg for carry-on? When I go to the TransMaldivian website, it states it is 20 kg for check-in and 5 kg for carry-on, but the resort sent me an email stating the first set of numbers.
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Old Feb 15, 19, 1:08 pm
  #3183  
 
Join Date: Jul 2013
Posts: 2,908
Originally Posted by soy View Post
At the start of this week most here were still agreed this is a fabulous place. While there has been some cost-cutting under the current mgmt, its not so much as to ruin the experience. It is still a great place..... Of course this is all subjective.
As you said, it is indeed subjective. How many times have you been to Rangali? It's not a question to criticize but to give some perspective. If you've been there 5 or 10 times over the same amount of years you will have noticed every little change and cost-cutting exercise (as you will have noticed the improvements, of course). Did you read @Splotly's post here? It gives a pretty damn accurate summary of what it's like compared to what it used to be like.

Originally Posted by soy View Post
I would not worry. The cruise ship incident is utterly unacceptable, but if we can put that aside nothing else has changed*.

* I am hoping that the negative feedback makes this a once-off. If the cruise ship scenario is going to be repeated, I take back everything I have said. I would be furious if this had occurred on any of my stays here - even if only for one day of my stay.
Well, as we have heard from the staff there, this is a yearly occurrence, not only with HMS Horde but with at least one other, possibly more hordes of invaders.


Originally Posted by bjywong View Post
Can anyone confirm from a recent trip if the luggage restrictions for the seaplane are indeed 25kg for check-in and 5kg for carry-on? When I go to the TransMaldivian website, it states it is 20 kg for check-in and 5 kg for carry-on, but the resort sent me an email stating the first set of numbers.
Short answer; 25+5. If I'm not mistaken there is some talk about this just before the cruise ship incident. You should have a read as there is a bit more detail that's relevant to those concerned about the weight of their luggage.
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Old Feb 15, 19, 2:17 pm
  #3184  
 
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Originally Posted by Splotly View Post
What’s people’s feeling on here as to what would be fair in their mind - which is personal and each with differ. Enough caveats from me, what do people think?

I was thinking last night when I read all this that I’d be wanting the whole day written off by the GM - I.e. my bill for that day, including room charge plus everything else I spent that day - without exclusion, in my efforts to extricate myself from the mayhem and prevent it destroying my entire stay on the day thereafter - to be zeroised on my bill.

I then reflected on that and ended up feeling that even if the GM agreed to it I’d still not feel suitably compensated for the disruption to what I had bought which is a full relax for the whole duration of the day, and day in the middle that destroys that impacts the entire stay not just that day’s stay.

My post is really just to simply ask what sort of redress, ranging from zero / suck it up right through to a fortune or more - people think they’d be after personally....
This is an interesting question. You make some good points. In our case we've had a terrible stay in the past, not because of a cruise ship or a barbarian horde or anything the resort did wrong, but because we were sick with a nasty virus for 5 1/2 days out of our seven. Well, I didn't contract it from the missus until about day 3 but anyway. That made us pretty damn miserable but we laughed it off as an expensive hospital visit in paradise. We enjoyed ourselves a little, mostly not - stuck in the villa all day and only going out to eat. If what happened yesterday were to happen when we were there I don't know exactly how I'd react but I would be very, very, very.....oh wait.....eureka! I've got it! A complimentary night in The Muraka! Naturally that would be after storming into the reservations office, taking control of a PC and confirming when it was availabe, of course. At least then we could turn the tables and actually thank the barbarian horde for something. I'd be figuring since they took our money (as a rule we generally don't pay for nights in hell so yes, they took our money), our time (we don't purposefully spend time in hell), our preparation (again, we don't spend time preparing for a holiday in hell) and peace and quiet and enjoyment (you guessed it, we don't enjoy that kind of hellish atmosphere), they could, albeit indirectly, give us something back.
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Old Feb 15, 19, 2:28 pm
  #3185  
 
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Originally Posted by MrM2016 View Post
Does the cruise ship advertise this stop on their marketing?
Well, it has to pre-arrange everything with the resort at least a year beforehand. Problem is, they probably wouldn't advertise it on their website. It could be a surprise and only known to the captain and a few others. Then again it may be in their itinerary as a short stop invasion / rampage and that itinerary is only given to the barbarians on board so anyone not a, erm Resident, would not know exactly where HMS Horde would be stopping.


Originally Posted by spellbound2 View Post
In fact, much feels different with the new bridge and the seaplane terminal coming. Just feels less intimate I guess.
You were told this is a definite plan by Rangali staff? I presume this will coincide with the closure of the second island.

Last edited by MaldivesFreak; Feb 15, 19 at 4:36 pm
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Old Feb 15, 19, 4:38 pm
  #3186  
 
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Originally Posted by alanslegal View Post
Anyway, I have asked the Conrad if they are expecting any cruise ships in October when we return with some friends who prefer to stay here
Let us know how that goes, won't you. Thanks buddy.
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Old Feb 15, 19, 4:59 pm
  #3187  
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Would definitely be interested to hear if the local staff are willing to reveal the cruise ship schedule. It's the least they can do.
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Old Feb 15, 19, 7:24 pm
  #3188  
 
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Originally Posted by MaldivesFreak View Post
That's 3x the average spend at the resort.
Is that a guess or do you have insight? My trip a few months back my wife and I averaged $1.5k per night, with the upgrade, transfer, food/drink and no excursions. We went a littler hard on the drink, which drove the price up. Hell, my first room service charge was over $500 with a bottle of Havana rum, few sodas, some beers, and a meal for both of us.

Last edited by brodielayne; Feb 15, 19 at 8:58 pm
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Old Feb 15, 19, 7:58 pm
  #3189  
 
Join Date: Feb 2019
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Major Incident at Conrad Rangali (The World)

I am writing to share a true story, offered in facts only, about the endangerment of a teenage girl at Conrad Rangali, due to the actions of a visitor from The World and the absolutely abhorrent and inexcusable inaction of Conrad Rangali management and staff that could have easily prevented this incident and/or made even a paltry attempt to apologize for/rectify same.

The below is long but warranted and I encourage anyone that has visited this property or is considering a reservation (or indeed any Conrad/Hilton branded property not owned by Hilton) to deeply consider the below, and to challenge Hilton to help rectify the conditions that created a hostile environment, the horrific event itself and the absurdly inadequate follow through and follow up.

Brief Background
My wife and I have just completed a third itinerary on Conrad Rangali Island (2015/2017/2019). Many details and opinions have been shared over the past few days in the significant wake left by the visiting “The World” ship and its visitors. So far, none of the stories have provided the very worst of the experiences hotel guests were subjected to. Below I make an effort to give a strictly factual account of an extraordinarily negative experience my wife and I, but more directly impacted another family of hotel guests, were subjected to by a specific visitor from “The World”.

I have waited to share this report until my wife and I, along with the other family negatively impacted by this series of events, have left the island. Why? In order to afford the hotel management every possible opportunity to explain, apologize for and rectify the situation they created. Additionally, my wife and I strived to salvage a minimum level of service and intimacy while still at the resort prior to our departure and felt the hotel staff, management and the General Manager could retaliate or intimidate us if we shared this story publicly prior to leaving.

I can sadly say that all of the above efforts and good faith on our parts led to zero reaction from the hotel beyond an offer a “safe travels home today” from General Manager. In fact, when all of our upgraded room costs didn’t appear on the final folio/bill I wondered if finally some token of apology was being offered in a financial sense, only for my host to “fix” the mistake after I inquired and she added the charges back to the costs of the stay. And she admitted she knew well of our interactions with the visitors and management. I am at a total loss...

Facts
1. Once the visitors of The World arrived and began competing (yes competing) for resort amenities, two separate resort Conrad Rangali managers informed me on more than two separate occasions that visitors of The World were not permitted to enter private areas (read: resident rooms) or to use the pool facilities. Both of these “rules” were brazenly ignored by visitors from The World without consequence of any kind. The former has been well documented.
2. Managers were informed on multiple occasions that both of the above restrictions were continuing to be violated. Repeated calls to management to intervene were ignored for several hours.
3. Growing impatient, the General Manager was contacted via phone by me personally after I failed to “get through” to his staff. Later the GM visited in-person the Quiet Zone Pool to allay concern to me individually, and he warranted/made promises to fix the situation. Unfortunately no change whatsoever was effected.
4. Within one hour of the GM’s visit to the Quiet Zone Pool, a 40-50 year old male visitor of The World was caught by two hotel guests photographing the teenage daughter of the aforementioned family, as she was sunbathing face down next to her parents in the Quiet Zone in a bikini. This man was already present at he Quiet Zone Pool when the GM came to the that location to comfort hotel guests, namely me.
5. The parents of that teenage girl were informed of the incident by the witnessing hotel guests immediately and the parents elected to confront the man immediately and called hotel security.
6. The visitor did not deny taking the photographs, explaining that he “takes lots of pictures but I deleted the one of the girl.”
7. When the visitor was asked if he had taken photos of other guests he remained completely silent, and tried to intimidate the hotel guests by glaring back at them.
8. He refused to leave the Quiet Zone Pool when asked to do so by hotel guests.
9. The situation quickly escalated to verbal altercation with the visitor and several hotel guests. After several minutes he reluctantly left the Quiet Zone with his significant other.
10. The visitor and his significant other “exited” by heading from the Quiet Zone Pool in the direction of Vilu, and then turning into the foliage near sunbathing furniture on the beachfront.
11. Hotel security arrived approximately twelve minutes after they were called, and well after the offending visitor left the scene.
12. Security conducted interviews of guests and “encouraged” us that they found no photo of the visitor’s phone once he was located, and that he voluntarily left the resort so “everything was fine now”.
13. A third passenger of The World visit the resort who witnessed the events mentioned above brought her mobile device to the security guards, the family and the hotel guest witnesses, helping to positively identify the man and his significant other and reported that “this kind of thing has been a real problem on the ship even with [their] own teenage daughter.”
14. No apology was offered by the hotel security or management. Instead they asked for guest names and room numbers without even informing them what they intended to do with that information. To clarify, prior to any form of communication the question was “what is your name and room number.” No inquiry was made to emotional or physical well being whatsoever.
15. When The World’s own security guard was later confronted at reception on the behavior of his clients he laughed disdainfully in the face of hotel guests without repercussion from hotel management or staff.
16. No explanation of the conditions put upon hotel guests by the hotel’s ownership/operating flag management was afforded to guests in advance, during, or after the events of Valentine’s Day. In other words, this entire event was a complete and unwelcome surprise to anyone not wearing a resort name badge.
17. On the morning of February 15th, General Manager approached both the family and the witnessing guests together at breakfast at Atoll and asked “How are you doing today?” After curt replies the immediate the second question he offered was “Are you ready to go home now?” No further questions were offered. He clearly was ready to assuage himself of the presence of his own guests. The family impacted was on their TWELFTH trip to the resort.
18. No further interaction from hotel management was offered.

Consideration
1. A teenage girl was put in harm’s way. Her safety was marginalized both before during and after the events described above due to inaction from the management company and owner. In truth, any hotel guest could have been as equally impacted. But one of the most at-risk was targeted
2. The hotel staff and specifically the General Manager did NOTHING to allay the concerns of the hotel guests, did NOTHING to remove The World visitors from areas they were not permitted to enter (according to his own delivery of rules to hotel guests when he visited the Quiet Zone Pool), and NOTHING to rectify the situation with either the girl, her family or the guests nearby
3. February, and Valentine’s Day in particular, are PEAK holidays for the resort
4. With full occupancy, or even total vacancy, there is no financial incentive that warrants putting hotel guests, especially their children, at risk to predatory activity or invasion of privacy in any manner whatsoever
5. The level of conversation on Flyer Talk, One Mile At A Time and other online forums is extremely under-representative of hotel guest disgust with the situation. Many hotel guests witnessed the events and discussed them openly at tea and happy hour. Guests were literally in shock and remained so on the following day. The mood of the resort last night and this morning was abysmal and a significant departure from previous days.

Some Personal Thoughts
The hotel and now the Hilton brand must explain why they failed to protect their guests, to adequately prepare for a well-known event that would strain the property, staff, resources/amenities and the paying guests, and worst of all why they deem it acceptable to expose their clients to predatory activity with no adequate discussion/warning/preparation prior to, during, or in the aftermath.

Many at the resort and online are discussing the idea of not returning to Conrad Rangali, whereas I am considering dropping the Hilton brand altogether. I have never seen a more disgusting lapse in judgement, professionalism or human decency in more than 15 years of professional and personal travel/business.

I implore all of you to ask yourself serious questions, and to ask them of the hotel and the Hilton flag as well.

This is not a story about the inconveniencing of guests at a routine resort. This is not a story about race, income equality, self righteousness or privilege. This is a story about safety and reputation, which were each obliterated in a number of hours. This was an affront on the safety of people who have invested years of time, money and thoughtful care toward planning and paying for a lifetime dream trip - ruined - and many on the most sacred day they might share with their significant others.

Conclusion
If any of you think I am embellishing or being dishonest, if any of you question why this post is authored by an anonymous identity, know that the Hilton brand, ownership and/or the resort can easily contact me. How? They have had and still have my information as I identified myself to several managers, the GM and to security before, during and after the incidents by name and room number. I spoke personally to the General Manager. They know who I am. As it has been, the proverbial ball is in their playing court. I stand by everything I have stated above and it should have been noted formally by their security personnel. If not, what does that imply?

The above episode is indeed an ominous omen of things to come at this resort. Assuming this is a Conrad flag but not a Hilton-owned resort, my supposition is the hotel will lose its flag shortly, and it should. What happens with staff will be an afterthought. I am sad to think we might not be going back. I am very glad I had the opportunity to stay at the resort in its prime, before the recent sale of the property.

I am not asking the resort, the ownership and Hilton to do the “right” thing, the definition of which being highly subjective.

I am asking them to do _any_ thing.


This is my first and last post. I need to move on.

Last edited by Kiwi Flyer; Feb 16, 19 at 3:49 pm Reason: remove staff names per rule 21
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Old Feb 15, 19, 8:47 pm
  #3190  
 
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I have no insight, but $500/night + transfer cost is what was pre-authorized on my credit card when checking in on each of our stays (no matter whether we had agreed to pay for an upgrade or not). It would make sense that this amount equals the average spend per night.
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Old Feb 15, 19, 10:31 pm
  #3191  
 
Join Date: Oct 2017
Posts: 41
We are another family on the resort and were disgusted by what happened on the 14th.

Not from us, but the following comment was just posted on OMAAT. This gives you a flavour of some of the things which happened and how dismissive hotel management have been of the whole issue:

I am writing to share a true story, offered in facts only, about the endangerment of a teenage girl at Conrad Rangali, due to the actions of a visitor from The World and the absolutely abhorrent and inexcusable inaction of Conrad Rangali management and staff that could have easily prevented this incident and/or made even a paltry attempt to apologize for/rectify same.

The below is long but warranted and I encourage anyone that has visited this property or is considering a reservation (or indeed any Conrad/Hilton branded property not owned by Hilton) to deeply consider the below, and to challenge Hilton to help rectify the conditions that created a hostile environment, the horrific event itself and the absurdly inadequate follow through and follow up.

Brief Background
My wife and I have just completed a third itinerary on Conrad Rangali Island (2015 / 2017 / 2019). Many details and opinions have been shared over the past few days in the significant wake left by the visiting “The World” ship and its visitors. So far, none of the stories have provided the very worst of the experiences hotel guests were subjected to. Below I make an effort to give a strictly factual account of an extraordinarily negative experience my wife and I, but more directly impacted another family of hotel guests, were subjected to by a specific visitor from “The World”.

I have waited to share this report until my wife and I, along with the other family negatively impacted by this series of events, have left the island. Why? In order to afford the hotel management every possible opportunity to explain, apologize for and rectify the situation they created. Additionally, my wife and I strived to salvage a minimum level of service and intimacy while still at the resort prior to our departure and felt the hotel staff, management and the General Manager could retaliate or intimidate us if we shared this story publicly prior to leaving.

I can sadly say that all of the above efforts and good faith on our parts led to zero reaction from the hotel beyond an offer a “safe travels home today” from General Manager. In fact, when all of our upgraded room costs didn’t appear on the final folio/bill I wondered if finally some token of apology was being offered in a financial sense, only for my host to “fix” the mistake after I inquired and she added the charges back to the costs of the stay. And she admitted she knew well of our interactions with the visitors and management. I am at a total loss…

Facts
1. Once the visitors of The World arrived and began competing (yes competing) for resort amenities, two separate resort Conrad Rangali managers informed me on more than two separate occasions that visitors of The World were not permitted to enter private areas (read: resident rooms) or to use the pool facilities. Both of these “rules” were brazenly ignored by visitors from The World without consequence of any kind. The former has been well documented.
2. Managers were informed on multiple occasions that both of the above restrictions were continuing to be violated. Repeated calls to management to intervene were ignored for several hours.
3. Growing impatient, the General Manager was contacted via phone by me personally after I failed to “get through” to his staff. Later the GM visited in-person the Quiet Zone Pool to allay concern to me individually, and he warranted/made promises to fix the situation. Unfortunately no change whatsoever was effected.
4. Within one hour of the GM’s visit to the Quiet Zone Pool, a 40-50 year old male visitor of The World was caught by two hotel guests photographing the teenage daughter of the aforementioned family, as she was sunbathing face down next to her parents in the Quiet Zone in a bikini. This man was already present at he Quiet Zone Pool when the GM came to the that location to comfort hotel guests, namely me.
5. The parents of that teenage girl were informed of the incident by the witnessing hotel guests immediately and the parents elected to confront the man immediately and called hotel security.
6. The visitor did not deny taking the photographs, explaining that he “takes lots of pictures but I deleted the one of the girl.”
7. When the visitor was asked if he had taken photos of other guests he remained completely silent, and tried to intimidate the hotel guests by glaring back at them.
8. He refused to leave the Quiet Zone Pool when asked to do so by hotel guests.
9. The situation quickly escalated to verbal altercation with the visitor and several hotel guests. After several minutes he reluctantly left the Quiet Zone with his significant other.
10. The visitor and his significant other “exited” by heading from the Quiet Zone Pool in the direction of Vilu, and then turning into the foliage near sunbathing furniture on the beachfront.
11. Hotel security arrived approximately twelve minutes after they were called, and well after the offending visitor left the scene.
12. Security conducted interviews of guests and “encouraged” us that they found no photo of the visitor’s phone once he was located, and that he voluntarily left the resort so “everything was fine now”.
13. A third passenger of The World visit the resort who witnessed the events mentioned above brought her mobile device to the security guards, the family and the hotel guest witnesses, helping to positively identify the man and his significant other and reported that “this kind of thing has been a real problem on the ship even with [their] own teenage daughter.”
14. No apology was offered by the hotel security or management. Instead they asked for guest names and room numbers without even informing them what they intended to do with that information. To clarify, prior to any form of communication the question was “what is your name and room number.” No inquiry was made to emotional or physical well being whatsoever.
15. When The World’s own security guard was later confronted at reception on the behavior of his clients he laughed disdainfully in the face of hotel guests without repercussion from hotel management or staff.
16. No explanation of the conditions put upon hotel guests by the hotel’s ownership/operating flag management was afforded to guests in advance, during, or after the events of Valentine’s Day. In other words, this entire event was a complete and unwelcome surprise to anyone not wearing a resort name badge.
17. On the morning of February 15th, General Manager approached both the family and the witnessing guests together at breakfast at Atoll and asked “How are you doing today?” After curt replies the immediate the second question he offered was “Are you ready to go home now?” No further questions were offered. He clearly was ready to assuage himself of the presence of his own guests. The family impacted was on their TWELFTH trip to the resort.
18. No further interaction from hotel management was offered.

Consideration
1. A teenage girl was put in harm’s way. Her safety was marginalized both before during and after the events described above due to inaction from the management company and owner. In truth, any hotel guest could have been as equally impacted. But one of the most at-risk was targeted
2. The hotel staff and specifically the General Manager did NOTHING to allay the concerns of the hotel guests, did NOTHING to remove The World visitors from areas they were not permitted to enter (according to his own delivery of rules to hotel guests when he visited the Quiet Zone Pool), and NOTHING to rectify the situation with either the girl, her family or the guests nearby
3. February, and Valentine’s Day in particular, are PEAK holidays for the resort
4. With full occupancy, or even total vacancy, there is no financial incentive that warrants putting hotel guests, especially their children, at risk to predatory activity or invasion of privacy in any manner whatsoever
5. The level of conversation on Flyer Talk, One Mile At A Time and other online forums is extremely under-representative of hotel guest disgust with the situation. Many hotel guests witnessed the events and discussed them openly at tea and happy hour. Guests were literally in shock and remained so on the following day. The mood of the resort last night and this morning was abysmal and a significant departure from previous days.

Some Personal Thoughts
The hotel and now the Hilton brand must explain why they failed to protect their guests, to adequately prepare for a well-known event that would strain the property, staff, resources/amenities and the paying guests, and worst of all why they deem it acceptable to expose their clients to predatory activity with no adequate discussion/warning/preparation prior to, during, or in the aftermath.

Many at the resort and online are discussing the idea of not returning to Conrad Rangali, whereas I am considering dropping the Hilton brand altogether. I have never seen a more disgusting lapse in judgement, professionalism or human decency in more than 15 years of professional and personal travel/business.

I implore all of you to ask yourself serious questions, and to ask them of the hotel and the Hilton flag as well.

This is not a story about the inconveniencing of guests at a routine resort. This is not a story about race, income equality, self righteousness or privilege. This is a story about safety and reputation, which were each obliterated in a number of hours. This was an affront on the safety of people who have invested years of time, money and thoughtful care toward planning and paying for a lifetime dream trip – ruined – and many on the most sacred day they might share with their significant others.

Conclusion
If any of you think I am embellishing or being dishonest, if any of you question why this post is authored by an anonymous identity, know that the Hilton brand, ownership and/or the resort can easily contact me. How? They have had and still have my information as I identified myself to several managers, the GM and to security before, during and after the incidents by name and room number. I spoke personally to the General Manager. They know who I am. As it has been, the proverbial ball is in their playing court. I stand by everything I have stated above and it should have been noted formally by their security personnel. If not, what does that imply?

The above episode is indeed an ominous omen of things to come at this resort. Assuming this is a Conrad flag but not a Hilton-owned resort, my supposition is the hotel will lose its flag shortly, and it should. What happens with staff will be an afterthought. I am sad to think we might not be going back. I am very glad I had the opportunity to stay at the resort in its prime, before the recent sale of the property.

I am not asking the resort, the ownership and Hilton to do the “right” thing, the definition of which being highly subjective.

I am asking them to do _any_ thing.

This is my first and last post. I need to move on.

Last edited by Kiwi Flyer; Feb 16, 19 at 3:55 pm Reason: remove staff names per rule 21
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Old Feb 15, 19, 11:19 pm
  #3192  
 
Join Date: Jul 2013
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So we have perverts and possible pedos to make our stay even more enjoyable, huh? Nice.
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Old Feb 15, 19, 11:25 pm
  #3193  
 
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Originally Posted by brodielayne View Post
Is that a guess or do you have insight? My trip a few months back my wife and I averaged $1.5k per night, with the upgrade, transfer, food/drink and no excursions. We went a littler hard on the drink, which drove the price up. Hell, my first room service charge was over $500 with a bottle of Havana rum, few sodas, some beers, and a meal for both of us.
The average spend is $500/day/couple so management base their deposit requirement on this statistic. Actual average spend has probably gone up due to the recent rise in prices but the deposit has been $500 for quite a few years now.
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Old Feb 16, 19, 1:15 am
  #3194  
 
Join Date: Oct 2011
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This is the reply I just got from the Conrad:

Please note the resident cruise liner was docked outside the lagoon of the resort on 14thFebruary 2019. Some of the cruise ship guests were given restricted access to the resort in order to dine at some of our restaurants and visit our spa. They arrived at 10:00am and departed shortly after dinner service at 10:00pm.

There are no plans to have any cruise liners visit Conrad Maldives in the near future.



The privacy of our guests is of the utmost importance to us and our management team has already reached out to the guest who has shared concerns regarding the cruise liner’s visit yesterday.



We can assure you there will be no cruise line during your stay in December or any other time during the year in 2019 and 2020.

We do highly appreciate you wish to come back and we will do our utmost for you and your family to enjoy your stay.



Thank you again for taking the time to express your concerns. I have copied our General Manager, Mr. Stefano Ruzza, in this email as well for your perusal.

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Old Feb 16, 19, 1:31 am
  #3195  
 
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Well I’m glad we cancelled our Valentine trip back here this year (and that was to avoid other paying-guests who return every year at this time)
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