Hilton London Heathrow Airport (at terminal 4) {GBR}
Oct 14, 2018, 1:58 am
#766
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,391
I was surprised as well and did look in all the places I could think of but didn't find any...I did think about phoning and asking for some but I always carry a spare set with me when travelling so didn't bother (and I knew the next hotel where we were travelling to definitely had them so I'd be able to replace them). Thanks for mentioning it though.
Indeed!
Indeed!
Oct 14, 2018, 8:19 am
#767
Join Date: Mar 2003
Posts: 1,232
Lounge Hours ?
Have an upcoming stay that has me arriving at hotel at appx. 8pm . I will have lounge access . What are the lounge hours ? Won’t be there in time for evening canapés and will be gone before breakfast but would like to access lounge for beverages . Is bottled water available ? Is the lounge accessible “after hours” for water , soda etc ?
Nov 19, 2018, 8:01 pm
#768
Join Date: Mar 2017
Location: Portugal
Programs: *G, VS Silver, HH Diamond
Posts: 631
Have an upcoming stay that has me arriving at hotel at appx. 8pm . I will have lounge access . What are the lounge hours ? Won’t be there in time for evening canapés and will be gone before breakfast but would like to access lounge for beverages . Is bottled water available ? Is the lounge accessible “after hours” for water , soda etc ?
Nov 20, 2018, 5:34 pm
#769
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Have an upcoming stay that has me arriving at hotel at appx. 8pm . I will have lounge access . What are the lounge hours ? Won’t be there in time for evening canapés and will be gone before breakfast but would like to access lounge for beverages . Is bottled water available ? Is the lounge accessible “after hours” for water , soda etc ?
Nov 21, 2018, 4:30 am
#770
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Have an upcoming stay that has me arriving at hotel at appx. 8pm . I will have lounge access . What are the lounge hours ? Won’t be there in time for evening canapés and will be gone before breakfast but would like to access lounge for beverages . Is bottled water available ? Is the lounge accessible “after hours” for water , soda etc ?
Nov 21, 2018, 10:25 am
#771
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,726
I have asked in the lounge to have some sparkling water for my room and been presented with the 750ml Hildon bottle without quibble.
Jan 5, 2019, 9:06 am
#772
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,414
Exec Lounge Hours (as of January 2019)
Open Daily - 6 a.m. to 10 p.m.
Continental Breakfast - Daily from 6 a.m.
Full English Breakfast - Daily from 6:30 a.m.
Breakfast ends at 10:30 a.m. (Monday to Friday); ends at 11 a.m. (Saturday and Sunday)
Soup of the Day with Fresh Bread - Daily from 12 p.m. to 4:30 p.m.
Afternoon Tea and Cakes - Daily from 2:30 p.m. to 4:30 p.m.
Evening Canapes and Alcohol - Daily from 6 p.m. to 8:30 p.m.
Open Daily - 6 a.m. to 10 p.m.
Continental Breakfast - Daily from 6 a.m.
Full English Breakfast - Daily from 6:30 a.m.
Breakfast ends at 10:30 a.m. (Monday to Friday); ends at 11 a.m. (Saturday and Sunday)
Soup of the Day with Fresh Bread - Daily from 12 p.m. to 4:30 p.m.
Afternoon Tea and Cakes - Daily from 2:30 p.m. to 4:30 p.m.
Evening Canapes and Alcohol - Daily from 6 p.m. to 8:30 p.m.
Jan 5, 2019, 5:38 pm
#774
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I stay at this property quite often (the staff knows me) and have had stays on my birthday which was not acknowledged in any way. (I didn't expect any.)
Once, I was staying for a week at the Grand Hyatt Taipei that included my birthday. When I got back to my room on that day, there was a slice of birthday cake waiting for me.
Feb 2, 2019, 3:51 pm
#775
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,965
Exec Lounge Hours (as of January 2019)
Open Daily - 6 a.m. to 10 p.m.
Continental Breakfast - Daily from 6 a.m.
Full English Breakfast - Daily from 6:30 a.m.
Breakfast ends at 10:30 a.m. (Monday to Friday); ends at 11 a.m. (Saturday and Sunday)
Soup of the Day with Fresh Bread - Daily from 12 p.m. to 4:30 p.m.
Afternoon Tea and Cakes - Daily from 2:30 p.m. to 4:30 p.m.
Evening Canapes and Alcohol - Daily from 6 p.m. to 8:30 p.m.
Open Daily - 6 a.m. to 10 p.m.
Continental Breakfast - Daily from 6 a.m.
Full English Breakfast - Daily from 6:30 a.m.
Breakfast ends at 10:30 a.m. (Monday to Friday); ends at 11 a.m. (Saturday and Sunday)
Soup of the Day with Fresh Bread - Daily from 12 p.m. to 4:30 p.m.
Afternoon Tea and Cakes - Daily from 2:30 p.m. to 4:30 p.m.
Evening Canapes and Alcohol - Daily from 6 p.m. to 8:30 p.m.
Landing at 19:20 terminal 5 - so I doubt we would make it.
Feb 14, 2019, 7:22 pm
#776
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Another good stay earlier this week, prior to our flight to the US. As a many stay Diamond at this hotel, we were upgraded to a Junior Suite on the 4th floor. Executive lounge access given and open for evening drinks and canapes from 6pm to 8.30pm. Surprisingly, drinks now include sparkling wine, Cava, which I have never seen on previous visits. Also, usual spirits, wines and beers available. Food included some delicious bbq ribs. Complimentary breakfast taken in the restaurant. As usual, staff all very helpful and friendly.
Feb 22, 2019, 11:44 am
#777
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,796
I'm here now. Checked in very early this morning (was not expecting the room to be ready) but after the normal diamond greetings the desk clerk found a room for me on the 4th floor and I was able to drop my bags and head out.
The lounge this evening is rather busy with every 3rd person coughing it seems. The alcohol and food selection is the same as noted by others earlier in this thread. Margaritas are also available for national margarita day. I am increasing the strength of my gin and slims to try to counteract the germs being distributed around the lounge by the people who do not cover their mouth when they cough. The quality of spirits and food is above that provided by the T5 Hllton in my opinion. This Hilton also has quite a bit more staff servicing the lounge who are quite proactive in clearing dishes and refilling drinks.
Overall, an excellent stay so far.
Edited to add:
Visited the gym in the early morning before my QR flight from T4. The workout area is open 24 hours even though the spa itself does not open until 6am. The usual Precor treadmills and ellipticals but what sets this gym apart from other LHR options are the addition of a few more weight machines and more free weights including a bar. At 0530, I was the only person there until another lonely soul rolled in at 0600.
Breakfast in the lounge was much more reserved and sparsely attended than the evening reception. Silverware and napkin were set at the tables and the usual English breakfast options were all available along with many other selections. I found everything quite tasty and the staff were quick to empty tables when someone left.
As I said earlier, an excellent stay and I still prefer this property to the T5 property. If you are going to take the Hoppa to the T5 property I think I would instead choose the free bus to and from T4 (buses 482 or 490).
The lounge this evening is rather busy with every 3rd person coughing it seems. The alcohol and food selection is the same as noted by others earlier in this thread. Margaritas are also available for national margarita day. I am increasing the strength of my gin and slims to try to counteract the germs being distributed around the lounge by the people who do not cover their mouth when they cough. The quality of spirits and food is above that provided by the T5 Hllton in my opinion. This Hilton also has quite a bit more staff servicing the lounge who are quite proactive in clearing dishes and refilling drinks.
Overall, an excellent stay so far.
Edited to add:
Visited the gym in the early morning before my QR flight from T4. The workout area is open 24 hours even though the spa itself does not open until 6am. The usual Precor treadmills and ellipticals but what sets this gym apart from other LHR options are the addition of a few more weight machines and more free weights including a bar. At 0530, I was the only person there until another lonely soul rolled in at 0600.
Breakfast in the lounge was much more reserved and sparsely attended than the evening reception. Silverware and napkin were set at the tables and the usual English breakfast options were all available along with many other selections. I found everything quite tasty and the staff were quick to empty tables when someone left.
As I said earlier, an excellent stay and I still prefer this property to the T5 property. If you are going to take the Hoppa to the T5 property I think I would instead choose the free bus to and from T4 (buses 482 or 490).
Last edited by jerry a. laska; Feb 24, 2019 at 1:54 am Reason: Add additional info
Mar 22, 2019, 7:42 am
#778
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,965
What is the current alcohol / food offering in the lounge?
We were going to stay elsewhere, but given the lounge we now will stay here.
Went to extend our long stay parking from 8 to 9 days and it went from 79 to 117.50! I think we will pay the £20 here. As I suspect paying for parking here for 9 or 10 days will be dearer.
We were going to stay elsewhere, but given the lounge we now will stay here.
Went to extend our long stay parking from 8 to 9 days and it went from 79 to 117.50! I think we will pay the £20 here. As I suspect paying for parking here for 9 or 10 days will be dearer.
Mar 22, 2019, 8:19 pm
#779
Join Date: Oct 2018
Programs: BAEC Silver, HHonors Diamond, Marriott Gold, IHG Spire, Caesars Diamond
Posts: 83
I don't remember the alcohol offering as I'd had a meeting before and enjoyed a few too many old fashioneds at the main bar and was really only popping into the lounge for a quick snack before heading to bed so I wasn't too worse for wear for my flight the next day so apologies for the lack of detail... What I do remember is that there was a reasonable but small and not exciting selection of misc warm snacks. I had a few spring rolls, for example.
I haven't tried the Crowne Plaza yet for comparison but giving it a shot sometime in the summer just because the 30% off IHG sale seemed like a good an opportunity as any but given the great experiences I've always had at the T4 Hilton (as far as airport hotels go) I'm not sure they'll win me over! The food is a solid 7/10 in the restaurant or bar (which is probably 8.5/10 for 'airport hotels'), the rooms are modern and clean. Always been pretty happy to stay here so you'll have a great stay just don't plan on having a full meal in the lounge unless you're really looking to just 'make a meal out of whatever' as it wasn't substantial stuff when I was there. But it was hot which beats some lounges...
I haven't tried the Crowne Plaza yet for comparison but giving it a shot sometime in the summer just because the 30% off IHG sale seemed like a good an opportunity as any but given the great experiences I've always had at the T4 Hilton (as far as airport hotels go) I'm not sure they'll win me over! The food is a solid 7/10 in the restaurant or bar (which is probably 8.5/10 for 'airport hotels'), the rooms are modern and clean. Always been pretty happy to stay here so you'll have a great stay just don't plan on having a full meal in the lounge unless you're really looking to just 'make a meal out of whatever' as it wasn't substantial stuff when I was there. But it was hot which beats some lounges...
Mar 23, 2019, 5:29 am
#780
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
What is the current alcohol / food offering in the lounge?
We were going to stay elsewhere, but given the lounge we now will stay here.
Went to extend our long stay parking from 8 to 9 days and it went from 79 to 117.50! I think we will pay the £20 here. As I suspect paying for parking here for 9 or 10 days will be dearer.
We were going to stay elsewhere, but given the lounge we now will stay here.
Went to extend our long stay parking from 8 to 9 days and it went from 79 to 117.50! I think we will pay the £20 here. As I suspect paying for parking here for 9 or 10 days will be dearer.
