Conrad Centennial Singapore {SGP}
Mar 29, 2018, 4:31 pm
#91
Join Date: Sep 2009
Posts: 1,478
I'll go a step further and say I accept his/her view AND completely agree with the issues AND will probably move some stays once my prepaids are all done. But I just done think the hotel regards diamonds as valuable no matter what, and that they are in compliance enough that nothing will come of complaining.
i'll report back tonight on what it's all like btw.
i'll report back tonight on what it's all like btw.
Mar 29, 2018, 6:32 pm
#92
Join Date: Jul 2013
Posts: 71
Seeing and hearing children playing in the pool out the window at the new executive lounge on the 4th floor sounds like a major downgrade from the exclusive, scenic, relaxing lounge on the 31st floor...not the welcome to Lifetime Diamond we were hoping for
Last edited by sandylouwho; Mar 29, 2018 at 6:45 pm Reason: Additional comment
Mar 30, 2018, 1:06 am
#95
Join Date: Aug 2009
Location: SE England
Programs: Amex Cent and all that comes with it
Posts: 332
This is not that surprising a change. Lounges at some properties where getting way overcrowded, with people sometimes having to wait 30 min to get in. This may be aggravating to those with comped access, but it borders on fraudulent for those actually paying for the lounge.
Mar 30, 2018, 1:14 am
#96
Join Date: Sep 2009
Posts: 1,478
Haha! So true. The lounge doesn't mean tonnes to me normally, but I dislike what it means for the property, and that for one upcoming stay with my partner I had gone out of my way to see how the renos etc would affect me before booking. Very annoying.
Mar 30, 2018, 9:02 am
#97
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
If this trend continues towards a split between (paid) Club Lounge and (comped) Loyalty Lounge then it's only a matter of time before the Loyalty Lounge gets moved to the basement.
"Yes, sir, the Loyalty Lounge is indeed on Level Minus 3 but that makes it very convenient for accessing the fitness centre and the laundry room."
"Yes, sir, the Loyalty Lounge is indeed on Level Minus 3 but that makes it very convenient for accessing the fitness centre and the laundry room."
Mar 30, 2018, 4:31 pm
#98
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,361
My last visit was anything but relaxing - throngs of people resulting in us sharing a conference room with two parents and a kid who smeared his food all over the table and windows.
Stick the status maximizers and those who buy access in the 4th floor lounge, and leave the 31st lounge for those who are paying premium rent for their room @:-)
Last edited by work2fly; Mar 30, 2018 at 4:37 pm
Mar 30, 2018, 6:27 pm
#99
Join Date: Jul 2013
Posts: 71
Exclusive - are you kidding me? Anyone could (maybe still can) buy access to the lounge. The wines and food are decidedly low rent since some folks just have to get their money's worth for buying into the club - why put out the good stuff for diamonds who book base rooms and the occasional kettle who thinks he can eat and drink $50 worth each night??
My last visit was anything but relaxing - throngs of people resulting in us sharing a conference room with two parents and a kid who smeared his food all over the table and windows.
Stick the status maximizers and those who buy access in the 4th floor lounge, and leave the 31st lounge for those who are paying premium rent for their room @:-)
My last visit was anything but relaxing - throngs of people resulting in us sharing a conference room with two parents and a kid who smeared his food all over the table and windows.
Stick the status maximizers and those who buy access in the 4th floor lounge, and leave the 31st lounge for those who are paying premium rent for their room @:-)
When we're seated in a conference room, we have a very short lounge visit because of noisy children nearby. I expect the new 4th floor lounge to be a similar experience as seated in those rooms.
Mar 30, 2018, 6:40 pm
#100
Join Date: Sep 2009
Posts: 1,478
I'm not sure. It will depend on whether the people with kids are mainly diamond, mainly paid exec or a mix.
My thoughts are that diamonds, and esp at this hotel, are mainly people on business so they won't have kids in tow.
We will see. My parents (currently staying there) report the 31st is slightly better than before and the 4th floor they do not like. They will remain in the 31st for this trip.
My thoughts are that diamonds, and esp at this hotel, are mainly people on business so they won't have kids in tow.
We will see. My parents (currently staying there) report the 31st is slightly better than before and the 4th floor they do not like. They will remain in the 31st for this trip.
Mar 30, 2018, 8:04 pm
#101
Join Date: Mar 2017
Posts: 1,716
If the Hilton policy is to admit the member + one other registered guest, how do 2 parents + one or more kids even get entry into the lounge? Surely the lounge dragons can see that the kids are not well behaved and are a nuisance? So why not eject them so that others can enjoy their time at the lounge?
Mar 30, 2018, 10:03 pm
#102
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,402
Because families with children get in. That's just the reality. Pretty much everywhere.
Mar 31, 2018, 2:35 am
#103
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,343
If true this is really stupid, because..............
1) The Conrad Singapore is not that a great a hotel and is not in that great a location. It is middle of the pack at best in Singapore, there are many many better hotels available.
2) No one has ever dreamed of staying next to beautiful Suntec city, even those who have business there.
3) I would have to believe that many who stay there do so solely because of Hilton loyalty, way to reward that guys! That being said, I do wonder if there might be a local element to this, something that we are not considering........
1) The Conrad Singapore is not that a great a hotel and is not in that great a location. It is middle of the pack at best in Singapore, there are many many better hotels available.
2) No one has ever dreamed of staying next to beautiful Suntec city, even those who have business there.
3) I would have to believe that many who stay there do so solely because of Hilton loyalty, way to reward that guys! That being said, I do wonder if there might be a local element to this, something that we are not considering........
Mar 31, 2018, 2:54 am
#104
Join Date: Jul 2004
Posts: 2,548
Am I getting this right -- Diamonds and/or Golds who do not book Exec Rooms will get access to the 4th Fl Lounge and guests who pay for Exec Rooms will get "Club" access.
Cynicor - did your parents book Exec Room?
Cynicor - did your parents book Exec Room?
I'm not sure. It will depend on whether the people with kids are mainly diamond, mainly paid exec or a mix.
My thoughts are that diamonds, and esp at this hotel, are mainly people on business so they won't have kids in tow.
We will see. My parents (currently staying there) report the 31st is slightly better than before and the 4th floor they do not like. They will remain in the 31st for this trip.
My thoughts are that diamonds, and esp at this hotel, are mainly people on business so they won't have kids in tow.
We will see. My parents (currently staying there) report the 31st is slightly better than before and the 4th floor they do not like. They will remain in the 31st for this trip.
Mar 31, 2018, 9:36 am
#105
Join Date: Sep 2009
Posts: 1,478
My parents have access to 31st due to discussions with management. From next stay onward they are relegated to the 4th.
Hfly, it is true. There is no question here.
And yep, broadwayboy, what you have written is correct except that there is no reason golds will get access to either unless they book a room that upgrades to exec, I assume.
Hfly, it is true. There is no question here.
And yep, broadwayboy, what you have written is correct except that there is no reason golds will get access to either unless they book a room that upgrades to exec, I assume.
