Hilton Osaka {JPN}

Old Apr 25, 18, 6:15 pm
  #361  
Suspended
 
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
Originally Posted by duo View Post
I've stayed at this hotel many many times and they've never agreed to amend my booking so that I pay just for one person citing that it's only applicable for full rates - which no one pays. Do you just select one person when booking then add a guest?
I booked online at hilton.com and selected one guest. i never added a guest online. we simply arrived there and checked in. it was clear that there were two of us as we gave them both of our passports.
The subject of there being two guests on a booking for one never arose.
duo likes this.
BenSenise is offline  
Old Apr 26, 18, 5:18 pm
  #362  
duo
 
Join Date: Oct 2010
Posts: 224
Originally Posted by BenSenise View Post
I booked online at hilton.com and selected one guest. i never added a guest online. we simply arrived there and checked in. it was clear that there were two of us as we gave them both of our passports.
The subject of there being two guests on a booking for one never arose.
lesson learnt - I was always paranoid about it being an issue on arrival if i just booked for one.
duo is offline  
Old May 3, 18, 3:18 am
  #363  
 
Join Date: Jul 2014
Location: SFO/HKG
Programs: ex-UA 1K, AA EXP, Hilton Diamond
Posts: 486
Originally Posted by BenSenise View Post
I booked online at hilton.com and selected one guest. i never added a guest online. we simply arrived there and checked in. it was clear that there were two of us as we gave them both of our passports.
The subject of there being two guests on a booking for one never arose.
I confirmed this is the correct action with a Hilton chat person. I've also done the same without any problem.
triplefives is offline  
Old May 7, 18, 2:26 am
  #364  
 
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 309
Originally Posted by duo View Post
I've stayed at this hotel many many times and they've never agreed to amend my booking so that I pay just for one person citing that it's only applicable for full rates - which no one pays. Do you just select one person when booking then add a guest?
I selected for one person and then add my wife name as additional guest.
No problem at this Hilton, even the FD doesn't mentioned anything when I handed him 2 passports
sandyph is offline  
Old May 8, 18, 2:10 pm
  #365  
duo
 
Join Date: Oct 2010
Posts: 224
Originally Posted by sandyph View Post
I selected for one person and then add my wife name as additional guest.
No problem at this Hilton, even the FD doesn't mentioned anything when I handed him 2 passports
Clearly I've been missing a trick Never wanted to risk it.
duo is offline  
Old Nov 11, 18, 7:56 pm
  #366  
 
Join Date: Oct 2006
Location: SFO
Programs: AS MVPG, Hilton Diamond, Marriot LTG
Posts: 482
At this hotel can diamonds check in at the lounge? If so do you need a key to go up to the 35th or would we need to ask somebody?
richiezc is offline  
Old Nov 12, 18, 7:11 am
  #367  
FlyerTalk Evangelist
 
Join Date: Aug 2003
Posts: 12,242
Originally Posted by richiezc View Post
At this hotel can diamonds check in at the lounge? If so do you need a key to go up to the 35th or would we need to ask somebody?
I'm not sure about your first question. But I was there in October and the lounge was on the third floor and accessible without a key on the elevator.
mphall likes this.
wr_schwab is offline  
Old Nov 21, 18, 2:23 am
  #368  
 
Join Date: Jul 2014
Location: SFO/HKG
Programs: ex-UA 1K, AA EXP, Hilton Diamond
Posts: 486
Originally Posted by richiezc View Post
At this hotel can diamonds check in at the lounge? If so do you need a key to go up to the 35th or would we need to ask somebody?
I've always done check ins at the lobby - they haven't done check ins at the lounge in the past but it's been 6 months since my last visit. The 35th floor is the restaurant which is accessible by lift without special key card but you definitely cannot check in there.
triplefives is offline  
Old Feb 18, 19, 8:21 pm
  #369  
 
Join Date: Aug 2012
Programs: HHonors Diamond, KF Elite Gold, GHA Black
Posts: 14
How easy is to get lounge access for the 2nd room in the same reservation for this hotel as a Diamond?
webbyboy is offline  
Old Feb 18, 19, 8:29 pm
  #370  
 
Join Date: Mar 2004
Location: Southern California
Posts: 477
Originally Posted by webbyboy View Post
How easy is to get lounge access for the 2nd room in the same reservation for this hotel as a Diamond?
Unless im mistaken, I believe as a Diamond you should be guaranteed 2 people per room, regardless of whether your room actually gets a lounge upgraded floor.
gvaughn is offline  
Old Feb 18, 19, 10:11 pm
  #371  
 
Join Date: Oct 2006
Programs: STE+, Marriott Bonvoy Titanium
Posts: 232
Originally Posted by webbyboy View Post
How easy is to get lounge access for the 2nd room in the same reservation for this hotel as a Diamond?
Prior to my stay in Nov’18, I reached out to them asking about lounge access for the 2nd room and was advised I needed to book at least a Deluxe room (one category above the cheapest) for the 2nd room. One day prior to arrival both 1st and 2nd rooms were upgraded to Exec rooms and on arrival was told they had extended the lounge access benefits to the 2nd room as well. YMMV though. Loved the lounge at this property, much better than Hilton Tokyo IMHO.

rhu171 is offline  
Old Mar 11, 19, 6:20 am
  #372  
 
Join Date: Aug 2010
Location: California
Programs: American, Alaska, United, Hilton, Marriott, Hyatt, IHG
Posts: 1,527
Does Hilton Osaka Give access to all Gold members to the Executive Lounge? Or is it specific to the floor / room type you booked?
RedElmo is offline  
Old Mar 11, 19, 5:26 pm
  #373  
 
Join Date: Jan 2016
Programs: NH Dia/SFlyer, JL Sapphire, MB Titanium, WoHyatt Glob, IHG Spire Amb, HHonors Dia
Posts: 267
Originally Posted by RedElmo View Post
Does Hilton Osaka Give access to all Gold members to the Executive Lounge? Or is it specific to the floor / room type you booked?
I stayed three times as gold at the Hilton Osaka last year. Always booked a basic room, got lounge access every time.
RedElmo likes this.
shonanroger is offline  
Old Mar 11, 19, 6:55 pm
  #374  
 
Join Date: Oct 2017
Programs: Hilton Diamond, Hyatt globalist, Marriott Gold
Posts: 138
do you guys think Hilton Osaka is worth the 70k points? I want to book the Conrad but there is no standard availability.. how's the suite upgrade probability here for diamond?
xmzzn123 is offline  
Old Mar 12, 19, 1:34 am
  #375  
 
Join Date: Aug 2010
Location: California
Programs: American, Alaska, United, Hilton, Marriott, Hyatt, IHG
Posts: 1,527
Is there a “onsen” here? The communal bath?
RedElmo is offline  

Thread Tools
Search this Thread