[ARCHIVE to 2019] Grand Wailea, A Waldorf Astoria Resort {US-HI}
Apr 21, 2019, 4:30 am
#2671
Join Date: Apr 2014
Location: Omaha Nebraska
Programs: United, delta, AA, Alaskan, Frontier, Hilton Gold, Hyatt, Chase Sapphire
Posts: 318
Booked 2 nights with points and Aspire free night. Will I have to pay resort fees? Thanks
Apr 21, 2019, 5:29 am
#2672
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
May 2, 2019, 1:27 pm
#2673
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,606
What's a lot of HH points? If you don't have an Aspire card and you barely stay at Hilton properties, how are you earning these points? For instance, 100k points doesn't translate to much. I'm currently sitting on 700k points and I consider that a moderate amount of points.
so yes... I have some. I really never know what to do. I’m new to Amex / Hilton. But I’ve enjoyed Embassy Suites in the past.
May 4, 2019, 8:46 am
#2675
Join Date: Apr 2019
Posts: 116
Any good tours you would recommend? Also are you able to book them through the hotel and charge to the room?
Thanks
Thanks
May 4, 2019, 9:41 am
#2676
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,421
There are plenty of tours you can book. They will all be incredibly expensive because you are staying in one of the most expensive places in the world at a luxury hotel. The tours will be good; they will also be horrifically overpriced. If you want to save money on a tour, go the Groupon website, put in Maui as your destination, see what tours are available, and then read the reviews to see if the tour company has a good reputation. Or go to a local discount Hawaii tour provider. Google it -- there are several.
May 12, 2019, 3:49 pm
#2678
Join Date: Dec 2008
Programs: Alaska MVP Gold, Hilton Diamond
Posts: 669
May 18, 2019, 8:57 pm
#2679
Join Date: Dec 2017
Posts: 7
Just checked in and staying on points. Got upgraded from a terrace view to ocean view. Napua suite upgrade option was presented at check-in for an additional $150 a night (supposedly discounted from $250). I didn't see the value so I waived off on it.
Diamond benefits are: 1) Continental Breakfast for 2 in the grand dining room; 2) 20% discount at F&B and Spa services...there may be more but it was hard to hear the FD clerk and I didn't care to push for the full list. Parking is not waived and tacks on another $35 a night.
Diamond benefits are: 1) Continental Breakfast for 2 in the grand dining room; 2) 20% discount at F&B and Spa services...there may be more but it was hard to hear the FD clerk and I didn't care to push for the full list. Parking is not waived and tacks on another $35 a night.
May 19, 2019, 3:31 pm
#2680
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Glad to see they added a 20% F & B and spa service discount. That was not an option on my stay 2 months ago.
May 19, 2019, 5:36 pm
#2681
Join Date: Dec 2017
Posts: 7
Also, FYI, for the breakfast benefit, make sure you wait until the waiter asks whether you want the "free" continental vs. upgrading (additional $27 per person) to the buffet. Silly us, we thought the food buffet was the continental since the hostess showed us our table and pointed to the food. We started plating and something didn't seem right to me so I asked a server and only after the wife and kids sat down with their plates did another waiter say the continental breakfast that is complimentary for HHonors members was a plated dish that our waiter would bring out. Lucky for us the waiter didn't charge us for the buffet (especially since we didn't grab too much food), but the kids (6 and over) get charged regardless ($22!!) since the continental is only for 2 adults with no option for kids other than the buffet. Good to know...
Continental breakfast is a croissant, chocolate muffin, 4 pineapple slices, a slice of melon and honeydew, two strawberries and a small yogurt/granola cup. It was actually filling if you aren't a big breakfast eater like us.
Sad part is, the complimentary breakfast at the Residence Inn less than a mile away was far superior to the "complimentary" continental breakfast, but then again we are at a "upscale" resort. Guess we were spoiled at the St. Regis Bali...which btw was hands down the best hotel I have ever stayed at, but I thought the Waldorf Astoria brand would be up to that standard...sadly disappointed.
May 20, 2019, 1:10 pm
#2682
Join Date: Dec 2017
Posts: 7
Well, just confirmed they DO NOT offer the 20% discount off F&B and spa services. FD associate misspoke when I was checking in and when I went today to debate the lack of discount on my bill, was told they offer the 20% discount only to members of the Grand Wailea (different membership club from HHonors). Was fortunate that they honored the discount for us though since the FD clerk told me we rated it.
May 20, 2019, 3:39 pm
#2683
Join Date: Oct 2016
Location: PHX
Programs: HHonors, UA, AA, CET
Posts: 113
What email have you all used for reaching out to the hotel prior to arrival? Is it just the gwconcierge address?
May 27, 2019, 11:47 pm
#2684
Join Date: Jan 2013
Location: Ko Olina
Programs: UA 1K, Marriott Lifetime Ti, Hilton Dia, MVC Chairman, Hertz PC, Royal Caribbean D+, MSC Diamond
Posts: 38
Savings for the 3 of us i would estimate at about $40 for breakfast and $40 for dinner between wife and I. About 4-6 cocktails an evening between wife and I would easily cover the remaining $20 that we paid for the upgrade. Now the questiin is if there will be any rooms in Napua tower to upgrade to and hooe they will be under $150 a night.
May 30, 2019, 12:51 pm
#2685
Join Date: Sep 2017
Location: Orcas Island, Washington
Programs: Amtrak Guest Rewards Select, Maika'i Card
Posts: 257
I grew up on Maui, and remember "Wailea" when it was dirt road and kiawe trees. I can't believe there are actually plans to make this hotel bigger.
https://www.mauinews.com/news/local-...U2nuhKTcBHfffE
https://www.mauinews.com/news/local-...U2nuhKTcBHfffE