Hilton Luxor Resort & Spa {EGY}

Old Dec 8, 2022, 10:19 am
  #61  
 
Join Date: Aug 2017
Posts: 1,606
Originally Posted by daruda
Maybe stupid question.
I booked a reward stay of 5 nights during newyear.

All rates of 31/12 say: gala dinner included in room rate.
Is this also included for reward nights? If not how will they calculate amount to be paid extra?
I have it booked for Christmas with similar gala dinner. Booked on points also same as you. My email confirmation for the award booking as well as the website/app/call to diamond desk all confirm that my award rate does include gala dinner.

However I did receive (in error?) email from the resort manager saying that the mandatory gala dinner costs $95/per person (so about $230ish after tips and taxes I suppose). Since I have it in email etc that the dinner is included I'm not too worried and fully plan to contest the charge either with them, with Hilton or amex dispute later.
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Old Dec 8, 2022, 11:52 am
  #62  
 
Join Date: Apr 2007
Posts: 356
Without confirmation on mail from hilton desk that it is included i wouldn't risk it.
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Old Dec 18, 2022, 5:56 am
  #63  
 
Join Date: Aug 2017
Posts: 1,606
Originally Posted by daruda
Without confirmation on mail from hilton desk that it is included i wouldn't risk it.
Cancelled my booking because in spite of escalating to diamond desk etc the hotel isn't budging, saying that "room rate" only means paid rates not points bookings.

So yeah, don't trust what the website says for this hotel.
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Old Jan 15, 2023, 1:35 am
  #64  
 
Join Date: Oct 2007
Posts: 30
I'm staying at this Hotel in a few weeks. They are picking me up at the Luxor Airport and claim they charge $15 each way. I see people claiming in 2019, that Diamond members get this for free, but the Hotel never mentioned this to me even though I mentioned I'm a diamond member. Has this changed or is it still free for Diamond?
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Old Jan 15, 2023, 2:22 am
  #65  
 
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
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Originally Posted by dirtrat
I'm staying at this Hotel in a few weeks. They are picking me up at the Luxor Airport and claim they charge $15 each way. I see people claiming in 2019, that Diamond members get this for free, but the Hotel never mentioned this to me even though I mentioned I'm a diamond member. Has this changed or is it still free for Diamond?
Hello,

Stayed there last May. It is not free any longer.

We also got the hotel offer and it was 15 USD/pp.

Finally we decided to skip the hotel offer and negotiated with a taxi driver, IIRC it was around 10 USD, for 2 pax, including the tip.

Enjoy Luxor!
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Old Jan 16, 2023, 2:10 am
  #66  
 
Join Date: Aug 2010
Location: Bay Area, CA
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Posts: 956
I stayed here in December for five days. You cannot beat the Nile view and the cool breeze in the evening.
But one of the worst breakfast menus around. It did not change for five days, and the same items over and over again (sigh).
Much cheaper to grab the local taxi to and from the airport. My room balcony doors didn't seal properly when closed. Every day at 4 am, you could smell the smoke creep in from outside (local bakeries, garbage burning, etc.). The hotel was fully booked, and I couldn't even switch rooms.
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Old Jan 16, 2023, 3:05 am
  #67  
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Join Date: Dec 2002
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Originally Posted by iqbalt80
But one of the worst breakfast menus around.
In my opinion, the Hilton Luxor has a great breakfast buffet spread. You're right that the items are the same from day to day, but there are quite a few to choose from and the quality is good. I view the breakfast as a plus for the hotel.
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Old Jan 16, 2023, 8:36 am
  #68  
 
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,038
Originally Posted by iqbalt80
I stayed here in December for five days. You cannot beat the Nile view and the cool breeze in the evening.
But one of the worst breakfast menus around. It did not change for five days, and the same items over and over again (sigh).
Much cheaper to grab the local taxi to and from the airport. My room balcony doors didn't seal properly when closed. Every day at 4 am, you could smell the smoke creep in from outside (local bakeries, garbage burning, etc.). The hotel was fully booked, and I couldn't even switch rooms.
Hi iqbalt80,

it was bad luck that the hotel was fully booked because in our last year visit, May, they were generous with the upgrades.
I guess December to March are high season.

For us, and as mentioned by SAT Lawyer, the breakfast was very good and the variety was fine for 5 days. Also I see it as a plus.

Is still in place the complimentary drinks/snacks for HHD @ 5pm?

Thanks,
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Old Jan 16, 2023, 6:30 pm
  #69  
 
Join Date: Aug 2010
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Posts: 956
I also stayed at Hilton Ramses for five days in Cairo. You should see the breakfast spread and choices over there. Much much better. Having the same breakfast menu items daily is a big no-no for me. Sure some items will repeat, but everything.. no thanks.
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Old Jan 16, 2023, 7:21 pm
  #70  
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Originally Posted by iqbalt80
I also stayed at Hilton Ramses for five days in Cairo. You should see the breakfast spread and choices over there. Much much better. Having the same breakfast menu items daily is a big no-no for me. Sure some items will repeat, but everything.. no thanks.
Ive stayed at the Ramses Hilton multiple times over the years. The breakfast spread is not as good as it used to be, but it still is very generous. And the quality is good. Frankly, I think both these Hiltons have some of better breakfast buffets of any I have visited on my travels in terms of diversity and quality of food and number of food items, both hot and cold.
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Old Feb 14, 2023, 3:11 pm
  #71  
 
Join Date: May 2010
Programs: Delta Silver, HH Diamond, Accor Gold, IHG Platinum
Posts: 5,330
Had a three night stay here as a Diamond. Booked two standard rooms. On arrival we received connecting rooms, as requested, with Nile view on the ground floor. The room itself was on the dated side, whilst the rest of the common area's are much more modern and sleek. Especially the outdoor area is very nice with a cascading pool. The resort is bit out of town and the entrance on a busy road is unassuming. Once inside, it's a quiet oasis with very nice Nile views. Plenty of deck chairs around to relax.
Breakfast has a large selection of all the usual dishes. I did find the quality lacking, however. The hotel also offers a modest happy hour for Gold and Diamond members in the lobby bar between 17-18h. Softdrinks and local alcoholic beverages are on offer together with finger sandwiches, a hot item and a dessert. Food wasn't the best and certainly not substantial. Nevertheless a nice extra perk for elite members.
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Old Feb 15, 2023, 10:28 am
  #72  
 
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Originally Posted by KLflyerRalph
Had a three night stay here as a Diamond. Booked two standard rooms. On arrival we received connecting rooms, as requested, with Nile view on the ground floor. The room itself was on the dated side, whilst the rest of the common area's are much more modern and sleek. Especially the outdoor area is very nice with a cascading pool. The resort is bit out of town and the entrance on a busy road is unassuming. Once inside, it's a quiet oasis with very nice Nile views. Plenty of deck chairs around to relax.
Breakfast has a large selection of all the usual dishes. I did find the quality lacking, however. The hotel also offers a modest happy hour for Gold and Diamond members in the lobby bar between 17-18h. Softdrinks and local alcoholic beverages are on offer together with finger sandwiches, a hot item and a dessert. Food wasn't the best and certainly not substantial. Nevertheless a nice extra perk for elite members.
Thanks for the update - I have a stay booked there later this spring. Did you eat dinner at the property, or go elsewhere? If the latter, any recommendations?
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Old Feb 15, 2023, 12:54 pm
  #73  
 
Join Date: May 2010
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Originally Posted by whimsey21
Thanks for the update - I have a stay booked there later this spring. Did you eat dinner at the property, or go elsewhere? If the latter, any recommendations?
Did not eat at the hotel. Two restaurants were recommended to me in Luxor: Sofra (authentic Egyptian) and Al Sahaby Lane (more general Middle Eastern). We liked both. Reservations highly recommended.
Whilst Uber is not available in the city, the local equivalent Careem is. Ride between the hotel and center cost about 25-30 EGP.
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Old Feb 15, 2023, 3:48 pm
  #74  
 
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Originally Posted by KLflyerRalph
Did not eat at the hotel. Two restaurants were recommended to me in Luxor: Sofra (authentic Egyptian) and Al Sahaby Lane (more general Middle Eastern). We liked both. Reservations highly recommended.
Whilst Uber is not available in the city, the local equivalent Careem is. Ride between the hotel and center cost about 25-30 EGP.
thanks for the recommendations and the info on Careem. I usually hate to eat in hotels so will definitely give one or both places a try.
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Old Oct 10, 2023, 6:26 am
  #75  
 
Join Date: Sep 2012
Posts: 16
We just booked a trip to Egypt for next April, staying at the Hilton Luxor for 3 (maybe 4) nights. I'm trying to plan this independently so wonder if anyone on this forum knows of good local English-speaking guides?
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