Hilton Dublin Airport {IRL}

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Old Apr 8, 18, 5:21 pm   -   Wikipost
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Hilton Dublin Airport
Northern Cross, Malahide Rd., Dublin, Ireland D17
Tel. +353.0.1.866.1800 Fax: -1866
This property is
5 km / 3 mi (10-15 minutes) away in Kinsaley (Northern Cross), not at the airport at all.

At DUB airport, shuttles pick up / drop at Bay 16 (see below - and yes, you may get wet - some of the walk and pad 16 are in the open; no, they won't come and fetch you between scheduled pick up times). The shuttles are operated by 'Express Bus'.

The shuttle runs on schedule only, every 30 minutes though it is not a 24-hour service. The charge is 3 one-way and 5 return, and you pay for your journey on board the shuttle. The shuttle service have recently relaunched and it is unclear if there is an option to pay using anything other than cash in local Euro currency, if children are free, and if it call at other airport hotels too.

If you are a Honors Gold/Diamond member, please show the shuttle bus driver your Honors card to avail of FREE shuttle service. Presumably the in-app card will suffice but we have not had any reports either way thus far.

Comparatively, a one-way taxi on your own is roughly 15.

The location for the shuttle bus pick up point is in the coach park, in Zone 16 at the airport.

From Terminal 1:

When you exit the arrivals hall there will be a white multi-storey car park in front of you. If you follow the signs to hotel/coach parking the signs will take you to the pickup point. It takes approximately 2 minutes to get there.

From Terminal 2:

When you exit the arrival hall please cross the road and there is a glass covered walkway. If you follow the walkway all the way to the end while still following signs for the hotel/coach parking the signs will take you to the pick up point. It takes approximately 5 minutes from T2 to the pick up point.
More information on getting there, including a link to current shuttle schedule and map PDF here.

The property has five numbered floors, in-room dining; the Burnell restaurant is open at 6:30 am for breakfast, does not offer lunch and opens at 6:00 pm for dinner. The Burnell bar is open 7:00 am "until late" and serves pub food from 11:00 am on.
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Old Apr 15, 17, 2:40 am
  #196  
 
Join Date: Apr 2017
Posts: 3
Hilton Dublin Airport going downhill rapidly

Hi Folks,

New Manager at Hilton Dublin Airport is making all the Shuttle drivers redundant at the end of the month and moving shuttle service over to a shared service between other competing hotels using very old buses. Shameful way to treat staff and loyal Hilton Customers.

New menus are also in effect, where a burger is now costing 18.50 and lamb cutlets 27.50 , crazy prices for a Hilton with no Executive lounge and very old rooms.
Flyman2017 is offline  
Old Apr 15, 17, 3:42 pm
  #197  
 
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There is already a thread on this property?

I had an excellent stay in late January. Rooms were not old at all.
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Old Apr 15, 17, 4:13 pm
  #198  
 
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Surely this wasn't worth a new thread.

This wasn't worth a new thread, and don't call me Shirley.

(Also, let's play a game - what competing property put this first-post writer up to trashing the hotel in question, thinking we would be oblivious enough to bite?)
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Old Apr 15, 17, 5:55 pm
  #199  
 
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Old Apr 15, 17, 6:05 pm
  #200  
 
Join Date: Apr 2017
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Am not from a competing hotel,
Rooms have not been updated in over 10 years apart from new TV's

New menu very expensive and more about presentation than quality

And Hilton drivers are being let go, i don't see that improving the customer experience , I am a HH Gold member
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Old Apr 15, 17, 10:37 pm
  #201  
 
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I cannot comment about the new menu.

It's true there is no lounge, this is the situation for all the Hilton hotels in Dublin.

I wouldn't describe the rooms as very old. Indeed the rooms at the Hilton DUB are not new and there is nothing particularly fancy but they are well kept and I often find a very good value for money for a stop due to an early flight.

Shuttle buses are good and drivers I met were all very professional and friendly. However, I found the schedule very infrequent sometimes and with the new setup this can possibly improve. It would be interesting who they will be sharing the service with.
Some hotels in DUB area (IHG, Travelodge) already have shared transportation in place.
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Old Apr 16, 17, 3:48 am
  #202  
JAP
 
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Wow. They had told me that a new menu was being launched. Should have guessed that it wouldn't have been more competitively priced... :-/

I like the hotel personally, but these 2 actions definitely reduce its' benefit for many. Unfortunately it's the only HH points-earning option at DUB, so not a lot of option it seems.
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Old Apr 16, 17, 4:44 pm
  #203  
 
Join Date: Oct 2008
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Let's be honest. This hotel, like many other pre-merger blue Hiltons would not pass muster for the current brand standards. It's a dodgy reflag-DT at best and is good value with the frequent sales but shedding even the most minimal of benefits like the drinks vouchers made me reconsider. Come to think of it, my only good memory of this place was a certain promo code that was useful before the morning BD flight to LHR back in ca. 2010, IIRC 45 EUR.


Are any of the Dublin Hilton-brand hotels *REALLY* exceptional? Hilton Dublin is tired, Kilmainham is basic, the Conrad had CRT TVs when Travelodges had flat screens. I've stayed at all of them and none have impressed me. The only one that got away was the DT that they lost so I never did get to try the Guinness on tap in their EL.
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Old Jul 18, 17, 7:20 pm
  #204  
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As a friendly reminder from their website:

From 1st August 2017 our shuttle bus operation will change. The shuttle bus will run every 30 mins (traffic permitting) from 04.00 am to 23.30 pm with seating for up to 28 people max. There will be a charge of EUR 5.00 per person return or EUR 3.00 per person one way.
Please see:

http://www3.hilton.com/en/hotels/ire...PHI/index.html

Cheers & Safe Travels.
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Old Jul 18, 17, 7:21 pm
  #205  
 
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Well, that is an unwelcome.
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Old Jul 18, 17, 7:26 pm
  #206  
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Originally Posted by Simon Schus View Post
Well, that is an unwelcome.
Indeed, the new shuttle charges are uncalled for IMHO, making the hotel overall less attractive from a value perspective, sadly so.

Cheers & Safe Travels.
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Old Jul 18, 17, 7:33 pm
  #207  
 
Join Date: Feb 2014
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I've received some minor criticism in this thread before, admittedly probably well-deserved, in changing my value judgement of this hotel based on small things. For example: the loss of the drinks vouchers for Diamond members, the charge on the hotel shuttle (which was consistently waived for Gold and Diamond members). I can understand that this adds, at most 5.00 Euro to the hotel bill. However, I still think of it as unwelcome.

The 28-person seems larger than the ones that the hotel used before. Wasn't one of the smaller shuttles out-of-action for a while?
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Old Jul 18, 17, 8:01 pm
  #208  
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Originally Posted by Simon Schus View Post
I've received some minor criticism in this thread before, admittedly probably well-deserved, in changing my value judgement of this hotel based on small things. For example: the loss of the drinks vouchers for Diamond members, the charge on the hotel shuttle (which was consistently waived for Gold and Diamond members). I can understand that this adds, at most 5.00 Euro to the hotel bill. However, I still think of it as unwelcome.

The 28-person seems larger than the ones that the hotel used before. Wasn't one of the smaller shuttles out-of-action for a while?
I can remember the "out of action" shuttle bus, it's good that they've a new and improved schedule, plus they've now larger shuttle buses, but at what cost? It's an outsourced service, it seems the hotel laid off the hotel [directly] employed bus/shuttle drivers and charges now even more than before, will Golds/Diamonds get these charges waived?

As the Hilton DUB doesn't offers any Executive lounge, doing away with the drink vouchers wasn't the best move in offering good value either IMHO.

Overall, the value proposition to prefer the Hilton DUB over other hotels at DUB is pretty weak now.

Cheers & Safe Travels.
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Old Jul 19, 17, 12:57 am
  #209  
 
Join Date: Mar 2014
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I benefited from a free shuttle there and back earlier this year. Five euros return not a bad price compared to those Heathrow Hoppas, but still a disappointing development.
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Old Jul 19, 17, 4:20 am
  #210  
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Try to avoid this hotel but stayed recently prior to an ex-DUB flight. I asked why they treated Diamonds so badly and the answer was they don't need to as they are always full. Last booking no room upgrade and just two bottles of water.
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