Hilton Prague {CZE}
Feb 24, 2004, 12:24 pm
#77
Join Date: Sep 2003
Location: san jose, CA
Posts: 2,995
Hilton Prague -- very nice!
I'm in the middle of a convention meeting stay here as a gold and have nothing but good things to say about this hotel, it's enough to make me want to pursue staying a gold this year with Hilton!
1. Upgraded to executive room/level with outside view, several days in advance when I called, despite being on convention rate.
2. everyone polite and friendly and helpful
3. I called ahead and had a taxi guy with a sign with my name waiting on it at the airport, very smooth
4. free high speed internet access in the executive lounge which is GREAT -- wonderful breakfast spread (not just the usual cold European stuff which is good, but also hot sausages, scrambled eggs, lox, croissants and pastry), in the afternoon yummy pastries, free variety of alcohol, and evening "snacks" that are like a meal for all but heavyweights -- lox with goodies on bread, canapes, etc.
5. In room you can get internet access for a fee that varies depending on access speed and time, e.g., $10/hour or $20 flat fee for 256 for a day, more more faster (the lounge is your better bet unless you need privacy and off hours access)
6. Helpful service desk for executive floor -- arranged a half-day tour to where I wanted to go during a meeting break where the regular desk claimed it couldn't be done
7. respect for the "do not disturb" sign on the door
Only criticism is that the minibar prices, while expected to be high, are ridiculous -- $5.00 for a little soda, for this you can order half a duck and a plate full of dumplings at a local pub. They give you in-room free regular water, but I like fizz (took a small bottle from the executive lounge with me when I left, no problem).
8. I'm not a smoker but don't mind smoking around me if not too intense; be warned the lounge is smoking o.k. but pretty well ventilated.
I can't comment on what the service would be if I weren't a gold.
Can't wait to come back!
1. Upgraded to executive room/level with outside view, several days in advance when I called, despite being on convention rate.
2. everyone polite and friendly and helpful
3. I called ahead and had a taxi guy with a sign with my name waiting on it at the airport, very smooth
4. free high speed internet access in the executive lounge which is GREAT -- wonderful breakfast spread (not just the usual cold European stuff which is good, but also hot sausages, scrambled eggs, lox, croissants and pastry), in the afternoon yummy pastries, free variety of alcohol, and evening "snacks" that are like a meal for all but heavyweights -- lox with goodies on bread, canapes, etc.
5. In room you can get internet access for a fee that varies depending on access speed and time, e.g., $10/hour or $20 flat fee for 256 for a day, more more faster (the lounge is your better bet unless you need privacy and off hours access)
6. Helpful service desk for executive floor -- arranged a half-day tour to where I wanted to go during a meeting break where the regular desk claimed it couldn't be done
7. respect for the "do not disturb" sign on the door
Only criticism is that the minibar prices, while expected to be high, are ridiculous -- $5.00 for a little soda, for this you can order half a duck and a plate full of dumplings at a local pub.
They give you in-room free regular water, but I like fizz (took a small bottle from the executive lounge with me when I left, no problem).8. I'm not a smoker but don't mind smoking around me if not too intense; be warned the lounge is smoking o.k. but pretty well ventilated.
I can't comment on what the service would be if I weren't a gold.
Can't wait to come back!
Feb 26, 2004, 12:45 pm
#79
Join Date: Jul 2000
Posts: 2,452
This hotel is a pleasant hotel and has several services, such as a decent 24-hour restaurant, which many 5-diamond properties do not have. The Executive Lounge reminds me of the Hilton Nagoya, and service is of the same standard as Japanese properties.
The major annoyance is that Exec Lounge staff keep bringing endless numbers of chits to sign itemising the drinks you've ordered and billing you nothing. For guests staying here a week or so - this can become extremely irritating since all the staff quite clearly know who you are. Hotel bar, restaurants and minibar are all over-priced. Very over-priced. Aside from this it is a wonderful property - great fitness facilities on level 02. If you are a non-smoker try to keep an open-mind, things are different here and it will be near impossible to avoid the smell of smoke in many situations, including the Exec Lounge.
[This message has been edited by Fly Boy (edited Feb 26, 2004).]
The major annoyance is that Exec Lounge staff keep bringing endless numbers of chits to sign itemising the drinks you've ordered and billing you nothing. For guests staying here a week or so - this can become extremely irritating since all the staff quite clearly know who you are. Hotel bar, restaurants and minibar are all over-priced. Very over-priced. Aside from this it is a wonderful property - great fitness facilities on level 02. If you are a non-smoker try to keep an open-mind, things are different here and it will be near impossible to avoid the smell of smoke in many situations, including the Exec Lounge.
[This message has been edited by Fly Boy (edited Feb 26, 2004).]
Feb 27, 2004, 6:59 am
#80
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,525
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Fly Boy:
The major annoyance is that Exec Lounge staff keep bringing endless numbers of chits to sign itemising the drinks you've ordered and billing you nothing. [This message has been edited by Fly Boy (edited Feb 26, 2004).]</font>
The major annoyance is that Exec Lounge staff keep bringing endless numbers of chits to sign itemising the drinks you've ordered and billing you nothing. [This message has been edited by Fly Boy (edited Feb 26, 2004).]</font>
Feb 28, 2004, 11:20 am
#81
Join Date: Sep 2003
Location: san jose, CA
Posts: 2,995
I don't mind the chits as long as I'm not charged, somehow they have to have a consistent policy on whom they check for legitimacy of entrance to the lounge. I hope they're not doing it because they're surveying how much lounge liquor etc. is used, so as to plan on how to cut back services in the future 
Mar 1, 2004, 11:46 am
#82
Join Date: Jun 2001
Location: Fort Worth, TX
Posts: 161
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ironmanjt:
LOL, I thought I was the only one who noticed this. I also found the exec floor reception ladies very....entertaining. Probably the two bluntest, most matter-of-fact women I have ever encountered.</font>
LOL, I thought I was the only one who noticed this. I also found the exec floor reception ladies very....entertaining. Probably the two bluntest, most matter-of-fact women I have ever encountered.</font>
Mar 2, 2004, 9:07 am
#83
Join Date: May 2002
Location: Atlanta, GA, DL-GM, HH-Gold, SPG-Gold
Posts: 42
Prague Hilton room/bed question
Not found in search, vague on website. Anyone know if any rooms have a sofa with pull-out bed? I understand no rooms have two doubles, so I'm looking for a similar situation.
Thanks!
Thanks!
Mar 2, 2004, 4:39 pm
#84
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,770
Only time I had a sofa was when I had a suite as a paid upgrade (which wasnt cheap as I remember). I think the regular rooms are much of a muchness but YMMV.
Mar 5, 2004, 6:58 pm
#85
Join Date: Mar 2003
Location: YUL & SIN
Posts: 340
Am currently staying in the Hotel and I can safely say, this is a very nice property!
As the others have mentioned, the hotel really does treat golds well and the executive lounge is really good with a good selection of alcohol and a very decent selection of food. The only complaint I have is that it can get very smoky especially in the evenings.
I actually found the 2 receptionists quite funny and appreciated their no-nonsense attitude. They clearly are very straightforward. The lounge staff are great and actually bother to come around and check if you need anything more when they notice your glass is almost empty. However, interestingly, they have done away with the chit signing thing, I only had to sign for breakfast and nothing more.
The free internet in the lounge is indeed good and being able to print stuff out for free is really nice!
Overall, the staff in the hotel from the front desk to the exec floor receptionists to the lounge staff have been very friendly and helpful. Now, if only all Hiltons are like this one and the Caledonian...
Stay here!!!
P.S. If anyone else is here, I'll be in the hotel till Monday. Look for me under HO.
As the others have mentioned, the hotel really does treat golds well and the executive lounge is really good with a good selection of alcohol and a very decent selection of food. The only complaint I have is that it can get very smoky especially in the evenings.
I actually found the 2 receptionists quite funny and appreciated their no-nonsense attitude. They clearly are very straightforward. The lounge staff are great and actually bother to come around and check if you need anything more when they notice your glass is almost empty. However, interestingly, they have done away with the chit signing thing, I only had to sign for breakfast and nothing more.
The free internet in the lounge is indeed good and being able to print stuff out for free is really nice!
Overall, the staff in the hotel from the front desk to the exec floor receptionists to the lounge staff have been very friendly and helpful. Now, if only all Hiltons are like this one and the Caledonian...
Stay here!!!
P.S. If anyone else is here, I'll be in the hotel till Monday. Look for me under HO.
Apr 22, 2004, 12:23 pm
#86
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
I'm doing a quick trip to PRG in Aug, and just booked this property. Thanks for all the info! Does anyone know if there is public transportation from the airport which gets you close to the hotel? Web site only gave driving instructions.
Also, I'm HH Gold, but did book an Executive room with club access (that was pretty much the lowest rate showing on their website), do you think I'll be upgraded from that~~ and to what? (only there one night a Sat, mid Aug)
Also, I'm HH Gold, but did book an Executive room with club access (that was pretty much the lowest rate showing on their website), do you think I'll be upgraded from that~~ and to what? (only there one night a Sat, mid Aug)
Last edited by mauld; Apr 22, 2004 at 12:26 pm
May 14, 2004, 7:10 am
#87
Join Date: Jun 2001
Location: Copenhagen, Denmark
Programs: SAS EBD, BA Gold, Bonvoy Titanium, Hertz PC, National Exec Elite
Posts: 553
Thank you FT,
Just had a very nice stay with my wife last weekend (150 euro rate, upgraded to executive floor). Wouldn't have learned about Hilton Prague without you.
Unfortunatly the Hockey World Championships final was in Prague last sunday , and the hotel had been sold out for ages, so we ended up in the suburbs for a 1 night stay at the Hotel Chodov (avoid at all cost), which gave us a true feeling for life in Prague 20 years ago ;-)
But all in all a fantastic city and a great Hilton ........
Just had a very nice stay with my wife last weekend (150 euro rate, upgraded to executive floor). Wouldn't have learned about Hilton Prague without you.
Unfortunatly the Hockey World Championships final was in Prague last sunday , and the hotel had been sold out for ages, so we ended up in the suburbs for a 1 night stay at the Hotel Chodov (avoid at all cost), which gave us a true feeling for life in Prague 20 years ago ;-)
But all in all a fantastic city and a great Hilton ........
May 14, 2004, 9:00 am
#88
Join Date: Jun 2002
Location: Andover, MA USA
Posts: 1,556
I agree. This hotel was great. As a Diamond we received a huge penthouse suite, with some nice complimentary surpirse in the room each day, such as fresh flowers, bottle of wine, box of chocolates, etc. This hotel has the best executive lounge of any property I've ever stayed in so far, and by far the best gym/pool. This is a great hotel. If you are a Gold or Diamond VIP, be sure to check in at the exec. lounge and bypass the often congested front desk. The lounge staff are very knowledgeable and helpful. I highly recommend this hotel.
May 30, 2004, 10:44 pm
#89
Join Date: Oct 2001
Location: GSO/KINT
Programs: AA PlatPro, UA 1MM, Marriott Lifetime Titanium, HHonors Diamond, Avis First
Posts: 596
Thought I'd update this thread with some photos:
Executive Level King Room: http://www.gnedge.com/travel/czech/H...Hotel_Room.jpg
Diamond Welcome Amenity:
http://www.gnedge.com/travel/czech/H...me_Amenity.jpg
Executive Level King Room: http://www.gnedge.com/travel/czech/H...Hotel_Room.jpg
Diamond Welcome Amenity:
http://www.gnedge.com/travel/czech/H...me_Amenity.jpg
Jun 15, 2004, 3:57 pm
#90
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: UA Million Miler (lite). NY Metro area.
Posts: 15,075
Hilton Prague. How do they treat....
We're off to Prague this summer. I have silver status ( equal to no status) 
Has anyone stayed at this property other than a Diamond/Gold that can offer some insight into this property. Will they at least give me a room with a window?
I did an extensive search. Believe it or not this hasn't been discussed.
Thanks.
Dan
Has anyone stayed at this property other than a Diamond/Gold that can offer some insight into this property. Will they at least give me a room with a window?
I did an extensive search. Believe it or not this hasn't been discussed.
Thanks.
Dan
Last edited by dhammer53; Jun 15, 2004 at 6:07 pm