Hilton Prague {CZE}

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Old Apr 11, 16, 1:05 am
  #436  
 
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Originally Posted by basset44 View Post
Hi Helosc,

Was the old smoking lounge quite?

Basset
Yes it was empty.
The main part of the lounge was very quiet as well, not many people.
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Old May 1, 16, 11:20 am
  #437  
 
Join Date: Oct 2012
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Quite

Hi all,
Back at once was my fav lounge , it is very quite , myself and 1 other in the former smoking part. In the main lounge about 8 couples.
Food choice is rolled chicken skewer and veg fried samosas and some small individual salad, which nobody seems to be touching.

Just does not seem to be the same, never mind Spirit selection still excellent, if this changes thats it.

Basset
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Old Jun 5, 16, 7:22 am
  #438  
 
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Doing a Viking Cruise/Tour that extends to Prague and they use this hotel. We were thinking about adding a day on our dime. The lounge sure does not seem to be worth much.

I am Diamond.. wonder how they treat us with booking via the group.
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Old Jul 25, 16, 11:25 am
  #439  
 
Join Date: Dec 2013
Location: Scotland, UK
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Staying here for 3 nights later in the week.

Any recent stays? Has the lounge gotten any better/worse?
I've booked an Exec King room as Gold, interested to see if we get upgraded beyond that.

Thanks all,
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Old Jul 26, 16, 12:53 am
  #440  
 
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Stayed at Easter, I thought the lounge was excellent. It serves beer/ wine virtually all day.
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Old Jul 26, 16, 4:44 am
  #441  
 
Join Date: Oct 2012
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Will be back this Sunday for one of my last long 4 day stay might catch you lifetimeblue, whilst booking it the other day noticed it is now a Non-smoking hotel,
Think the lounge now is all relative if you compare it to others it is indeed a nice lounge but from what it used to be in the not too distant past a couple of years it was the most exceptional lounge in Europe and I have stayed at most including Rome top floor.
Just to me it does seem to have deteriorated over the years and I now prefer to stay at Warsaw Hilton and Doubletree and the Hiltons in Budapest.
Basset
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Old Jul 26, 16, 8:37 am
  #442  
 
Join Date: Dec 2013
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Thanks for the replies both, lounge still sounds decent then.

We'll be there Sunday night basset44, so we may well cross paths!

We have been upgraded to a Junior Suite. Does anyone know if the Junior suites are all external (so not looking into the atrium)?
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Old Jul 26, 16, 9:55 am
  #443  
 
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Ask for a corner one, with a view of the river/castle.
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Old Jul 27, 16, 9:44 pm
  #444  
PeS
 
Join Date: Jul 2006
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All Junior Suites are external and corner. My by far the most favourite room type in this hotel.
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Old Jul 28, 16, 6:10 am
  #445  
 
Join Date: Dec 2013
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Originally Posted by PeS View Post
All Junior Suites are external and corner. My by far the most favourite room type in this hotel.
Thanks, really useful to know. I was tempted by the NOR1 Executive Suite upgrade as the price is minimal but I think I will just leave it as is. The photos of the Junior Suite do look nice.
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Old Jul 28, 16, 9:56 am
  #446  
 
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The juniors aren't massive, the lounge and bedroom are a bit smaller with quite a small entrance way, but they do have good views. They are nice rooms. The exec suites are essentially two normal rooms. Junior bathrooms though are quite compact.

If the upgrade fee is minimal I would go for the exec suite!, but of course it is up to you.
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Old Jul 29, 16, 11:19 am
  #447  
PeS
 
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And that's why I prefer the Junior Suite over Executive Suite - the layout. Genuine corner suite (Junior) against the two connected rooms (Executive) which look a bit strange to me. YMMV.

Royal Suite is different of course - with jacuzzi, massage shower, three big rooms plus kitchenette with full free fully stocked minibar, etc. But stayed in this room just once. Most often I opt for Junior Suite.
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Old Jul 31, 16, 10:43 am
  #448  
 
Join Date: Oct 2012
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Confused

Hi All sitting here now very busy food run out twice. When you book it says hotel is now 100% no smoking, but on check in told I have a smoking room. Still waiting for ashtray have to go down 8 floors.
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Old Sep 6, 16, 2:40 pm
  #449  
 
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Originally Posted by basset44 View Post
Hi All sitting here now very busy food run out twice. When you book it says hotel is now 100% no smoking, but on check in told I have a smoking room. Still waiting for ashtray have to go down 8 floors.
Hi basset44, sorry I ended up missing you when there went ended up spending very little time in the exec lounge. We thought 3 nights was plenty of time to see most of Prague's main sights at a pretty easy going pace... we were wrong
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Old Sep 6, 16, 3:13 pm
  #450  
 
Join Date: Dec 2013
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Hilton Prague Review

Stayed here back at the end of July... just getting around to sticking this up. Late as always...

Hope it is still useful

The Hotel


(You can see more and larger images on my blog by clicking here: http://offonone.co.uk/2016/08/hilton-prague-review/ )

The hotel is a massive, imposing glass cube which was built in the late 1980's so is relatively modern. The hotel is centered around a large glass roofed atrium which is surrounded by the hotel rooms with the main reception, restaurants, leisure and extensive conference facilities on the lower floors. You really do get the feeling of scale when walking around the place, it is a massive building and operation.

There is also a casino on the lower floor of the hotel which is a reasonable size with a few tables and slots. It was a little smoky and dingy, but nothing out of the ordinary for a casino..! The casino appeared to be operated by a third party company as you could not charge any drinks ordered to your room at the casino bar.

Location



The hotel is located just off Prague's Vltava river heading towards the city's business district.

After arriving into Prague on a late flight we stayed the night at the airport and got an Uber Black from our airport hotel to the Hilton which cost around 600 CZK the following day. We were impressive with the Uber Black service in Prague (nice cars, friendly drivers) and used it often to get around town and back to the airport. Watch out for Uber Pop however, which is cheaper than Uber Black but uses unlicensed drivers, so the quality of the car and driver can vary massively.

It is an easy enough 25 minute walk along the river from the hotel to Prague's main tourist areas such as Old Town Square and Charles Bridge. There is a shorter walking route cutting through the shopping centre to the side of the hotel which takes around 5 minutes off the walk into the old town. We also took a walk up to the castle from the hotel which took around 40 minutes which wasn't too taxing... until the fairly steep steps on the way up to castle, which were a challenge on a very hot and muggy day summer's day.

Prague also has an extensive tram network with almost everywhere we visited having a tram line or stop, the nearest stop to the hotel being around 5 minutes walk. Public transport is pretty cheap and flexible in Prague, you can pickup tickets in local shops.

Checkin



The main reception area is located just off of the hotels atrium. There is also a dedicated Viking Cruises tour group reception on the lower ground floor so they must do a lot of business with the hotel!

A few weeks prior to our stay I received an email from the executive floor reception inviting us to checkin on the private 8th floor executive checkin area, so on arriving we headed straight up to floor 8. Anyone who has booked or has been pre upgraded to an executive room or above can use the 8th floor checkin area. I assume HHonors Diamonds can too but I'm unsure on that. You are seated at a desk whilst being checked in with hardly anyone around, so a much nicer experience than dealing with the busy crowded reception downstairs.

We were greeted by one of the duty managers who checked us in promptly and was very welcoming, giving us information about the hotel, the executive lounge, as well as a tourist map of the city. I had emailed the hotel ahead of time asking if we could have an early checkin as we had to checkout of our airport hotel at 12. Despite me asking for 1pm they actually had our room ready for 12! We were proactively offered late checkout which was appreciated but we didn't need it on this occasion due to flight times.

I noticed the duty managed checking us in was also the hotels HHonors champion which I've not heard of before, he certainly knew the HHonors benefits inside out. He noted it was our birthdays and gave us a couple of drinks vouchers for Cloud9 bar (on the top floor of the hotel) as a gift.

One thing to note... both times I've stayed here online checkin using my HHonors account has not been available, so I don't think it has been activated for this hotel as yet.

Room


(You can see more and larger images on my blog by clicking here: http://offonone.co.uk/2016/08/hilton-prague-review/ )

We had been pre upgraded to a King Junior Suite from our originally booked King Executive Room. Our junior suite was on one of the corners of the 6th floor. The room wasn't too far from the main bank of lifts, there is also a second set of lifts which go up to Cloud 9 bar (marked also as garage access" on the ninth floor which could also be used, and were much quicker to call as less people used them.

The Junior Suite was a nice room, I like being on the corner of the building as you get a much better all around view. The Junior Suite had a small entrance hall with space for a luggage rack and not much else, a small bathroom, a reasonably sized bedroom and a separate lounge area. The lounge area was a good size but felt under furnished. The tea/coffee making facilities (including a Nespresso style pod coffee machine) as well as the mini bar were in the lounge. There was also a good sized desk in the lounge on which there was a space and cables hanging out for a tv which seemed to have been removed. Overall I think the lounge was a nice space to have, but could be made much more useful (for me at least) with a TV/music system. We ended up just using it for storing cases and not much else really. There was a sliding door which opened up into the bedroom in which there was a good sized king bed, another desk, some wardrobe space and a TV. The TV had a great selection of English speaking channels which you could browse by language which was a neat feature.

There were plenty of sockets all around the room, although some of these seemed to be on the lighting wiring ring so a few of the light switches would control power to some of the sockets... Not ideal when you accidentally switch your phone charger off trying to switch the light off at night The room felt very clean and was maintained to a reasonable standard. Noise also wasn't a problem despite the room looking onto a main motorway, also didn't hear any noise from other rooms.

On the first day we were delivered Czech style cakes as a welcome gift, they were seriously tasty! On the second day a lovely birthday cake was also delivery which is always a nice touch.

Bathroom


(You can see more and larger images on my blog by clicking here: http://offonone.co.uk/2016/08/hilton-prague-review/ )

The bathroom was pretty small, given the overall size of the junior suite. Everything felt crammed in and there wasn't much space for toilet bags and toiletries next to the sink.

They was a good range of Hilton Peter Thomas Roth toiletries (probably the largest range I've seen, with tooth brushes and tampons!), the shower gel, shampoo etc. being the larger sized ones.

The shower was an over the bath job which work well with good pressure. Shower screen was pretty small though, so it was hard to not flood the place when showering. It also got very steamy due to the size of the room, however the mirror was heated so wasn't a big problem.

The bathroom does have a built in speaker in the roof which didn't work, I assume because the absent TV in the lounge would normally run it.

Breakfast

We had the option of having breakfast either in the executive lounge, or in the atrium restaurant on the ground floor as gold card holders.

On the first morning we were in a rush to get into town to catch a boat trip, so we went to the lounge to grab something quickly. The executive lounge was quiet when we arrived, we asked if we would like tea of coffee on sitting down. They had a decent selection of food out with a few hot items (sausage, bacon, scrambled egg) as well as the usual continental options with cold cuts, pastries etc. The food was all good quality and the cooked items were kept hot. The a la catre menu mentioned on Damian's blog (http://upgrd.com/blogs/damian/the-hi...in-europe.html) is now sadly a thing of the past. Overall it was good for an executive lounge breakfast, but I wouldn't go in expecting to be amazed by it as it seems to have been reduced from what it once was.

On the other mornings of our stay we went down to the Atrium Restaurant for breakfast. Like much of the hotel, it is massive with an unbelievable amount of staff running the place. We were seated and asked if if we wanted tea or coffee which were brought over to our table promptly. The buffet area was huge, with an excellent choice of hot options, cold cuts, salad, pancakes, breads... everything you could possibly want at that time in the morning and then some! There was also two omelette stations for freshly cooked omelettes. The Atrium restaurant was very busy both mornings we visited it, and felt fairly chaotic and noisy as a results with lots of families. If you want a more peaceful breakfast, and don't mind the more limited choice I would recommend the Executive Lounge.

Bars & Restaurants



We visited the hotel's Cloud 9 bar a couple of times which is on the top floor (floor 9 unsurprisingly). Cloud 9 is by far the best bar I've seen in any Hilton hotel. It runs the full length of one of the hotels sides, with two outdoor terraces at either end of it. It was amazing place with great cocktails, music, atmosphere and stunning views of the city and the river. You get a box of popcorn to nibble on when choosing your cocktails, which are all reasonably priced. I had a pork shoulder wrap from the food menu one night which was also very tasty and again reasonably priced. The outdoor roof terrace was a great place to spend a few hours sipping on a tasty cocktails with comfy sofas, cool looking gas heaters and nicely done subtle lighting.

There are a couple of restaurants and a bar/cafe on the ground floor of the hotel which we didn't get a chance to try. For some reason the atrium bar is marginally more expensive than Cloud 9 for cocktails... I know where I would rather be!

Parking



We didn't have a car, so can't comment on the parking directly.

There was a small number of spaces outside the front door, I think the main car park is in the basement of the hotel. The Hilton website advises 750 CZK (around 22) per night for self parking.

HHonors Benefits

HHonors benefits offered for HHonors Gold card holders:
  • A choice of either 1,000 bonus points, or a free continental breakfast. I have this set to free breakfast on my account which we were offered either in the executive lounge, or in the Atrium Restaurant on the ground floor. We were given a full breakfast in the Restaurant, rather than just continental
  • We were granted a 1 category room upgrade from King Executive room to King Junior Suite
  • We were proactively offered late checkout during checkin
  • Free WiFi
  • 2 x bottles of water were in the room and were replenished daily

Hilton Prague Executive Lounge


(You can see more and larger images on my blog by clicking here: http://offonone.co.uk/2016/08/hilton-prague-review/ )

The Hilton Prague Executive Lounge is located on the 8th floor of the hotel, just down the hall from the executive reception area. In between the reception area and lounge there is also a number of meeting rooms which you can use as an executive level guest.

The lounge is split into two areas, a large main seating area which has buffet area and windows out into the atrium as well as a separate seating area across a hallway which I believe used to be the smoking area. There is no key card entry you just walk in and will be asked at some stage for your room number. There were a lot of staff around who were friendly, attentive and kept the buffet area well stocked.

Hilton Prague Executive Lounge Opening Times

Note these times were correct at time of this visit, but may change in the future.
  • Breakfast: 7am-11am
  • Afternoon Tea: 3pm-5pm
  • Hot & Cold Snacks: 6pm-8pm
  • Beer & Wine: 6pm-10.30pm
  • Spirits 6pm-8.30pm (Mon to Fri) 6pm-8pm (Sat & Sun)

As mentioned above the breakfast offering in the lounge was pretty good. We also managed to catch afternoon tea service one day on which there was a good selection of sandwiches, cakes and pastries. In the evenings, the selection alcoholic drinks was very good with a number of red & white wines to choose from, fizz and a number of spirits including gin, vodka, whisky port, and a few other spirits. Whilst the spirits selection was there, these also seem to have been cut back in terms of offering and the amount of time they are available since Damian's blog post in 2011. The food selection in the evening was just ok, it included cold cuts, some salad, nuts/crisps (including really tasty wasabi crips!). The hot options were deep fried cauliflower with cheese (apparently, I couldn't taste any cheese) and salmon quiche.

Overall Hilton Prague's Executive Lounge is definitely up there as one of the better lounges I've been in. It's a nice place to spend a couple of hours in the evening, and really handy place to drop in for a quick bite to eat during the day. It's hard to say if it was the best I've been to, I certainly didn't feel majorly wowed by but it was still very good... I think I might have missed it at its best!

Conclusion


(You can see more and larger images on my blog by clicking here: http://offonone.co.uk/2016/08/hilton-prague-review/ )

Hilton Prague is an excellent base to explore the stunning city of Prague. It's a massive operation, but the staff still manage to provide a very personal level of service to guests. They treat HHonors members very well, still have a very good Executive Lounge and have many food and bar options on site (including the excellent Cloud 9 bar). It feels like a proper 5 star full service hotel, the same can't be said for many Hilton properties in the UK at least. Having access to the Executive floor gives you a place to be away from the crowds from the start to the end of your stay should you want to be, which I really appreciated on an otherwise very busy trip.

Next time I'm in Prague I might try out Hilton Prague Old Town, purely because of its central location as I did find the walks into the old town ate into our time enjoying the city. It will be a hard decision between the two though, as I really did enjoy my stay in the glass cube - well worth a try!

Last edited by lifetimeblue; Sep 7, 16 at 3:14 am
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