Conrad Bangkok {THA}
#932
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
Usually very prompt. Could be off. Try this as well: [email protected].
#933
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
Had a decent stay here last week. No real upgrade as Diamond but got an Executive room that was just renovated. Really happy with the room, super modern design that felt 5* high-end. Not impressed with the lounge, I went in for afternoon tea and evening appetizers, poor selections and it got extremely crowded in the evening. Breakfast was also just ok, I had much better selections at the rest of the hotels I stayed at in Thailand. I've never really been impressed with the Hilton lounges I've been in, it feels like a gimmick - give me a suite upgrade instead any day.
#934
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
Trip report
Here now in the lounge enjoying the view. Seems to be operating as per pandemic but food scaled way back from when we were here six years ago. Tea had scones and a couple sandwiches with some desserts and evening had a couple hot options with some veggie sticks and a couple dessert options. Missed breakfast this am but will check it out tomorrow.
Arrival process couldn’t have been easier. Got to hotel desks about 15 minutes after landing. Was first to go through doc check and only one in front of me at immigration. Hotel desks are a bit chaotic…would help if they told you which desk, but I asked someone and as they were walking me to the desk, the rep called my name and in about five minutes was in car. Went to drive through test and in room about 70 minutes after landing. Pretty impressed with food options during quarantine! Quite a nice menu.
got upgraded to oversized corner room for the other two nights of my stay. Everyone is genuinely happy we are visiting!
Arrival process couldn’t have been easier. Got to hotel desks about 15 minutes after landing. Was first to go through doc check and only one in front of me at immigration. Hotel desks are a bit chaotic…would help if they told you which desk, but I asked someone and as they were walking me to the desk, the rep called my name and in about five minutes was in car. Went to drive through test and in room about 70 minutes after landing. Pretty impressed with food options during quarantine! Quite a nice menu.
got upgraded to oversized corner room for the other two nights of my stay. Everyone is genuinely happy we are visiting!
Last edited by divrdrew; Dec 29, 2021 at 4:02 am
#935
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Here now in the lounge enjoying the view. Seems to be operating as per pandemic but food scaled way back from when we were here six years ago. Tea had scones and a couple sandwiches with some desserts and evening had a couple hot options with some veggie sticks and a couple dessert options. Missed breakfast this am but will check it out tomorrow.
#936
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
#937
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
Breakfast update
While the afternoon tea and evening appetizers are not as extensive as last trip, breakfast definitely was! Breakfast in the lounge is amazing! Nice selection. Lots of Asian dishes like ombré, hard boiled eggs, made to order omelets, a large fridge section with in house smoked salmon (amazing!), fresh yogurts, fresh cheese and fruit. Cereal, pancakes, fresh breads, pastries, etc, etc, etc.
And on top of that, an a la cart menu! This is the best executive lounge breakfast I’ve seen! Even rivals the buffets in many of the restaurants…much better than most Hilton brand restaurant buffets I’ve seen in the US!
Apart of breads / pastries selection
Omelets and congee station
Cereals
Custom congee / noodles
A la carry menu on top of buffet. I could sit here for hours eating lol!
Fresh fruit selection
Round 1
Round 2
Cold case with yogurts, fruit, smoked salmon, sliced meats and cheeses, etc.
And on top of that, an a la cart menu! This is the best executive lounge breakfast I’ve seen! Even rivals the buffets in many of the restaurants…much better than most Hilton brand restaurant buffets I’ve seen in the US!
Apart of breads / pastries selection
Omelets and congee station
Cereals
Custom congee / noodles
A la carry menu on top of buffet. I could sit here for hours eating lol!
Fresh fruit selection
Round 1
Round 2
Cold case with yogurts, fruit, smoked salmon, sliced meats and cheeses, etc.
#938
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Breakfast in the lounge is amazing! Nice selection. Lots of Asian dishes like ombré, hard boiled eggs, made to order omelets, a large fridge section with in house smoked salmon (amazing!), fresh yogurts, fresh cheese and fruit. Cereal, pancakes, fresh breads, pastries, etc, etc, etc.
And on top of that, an a la cart menu! This is the best executive lounge breakfast I’ve seen! Even rivals the buffets in many of the restaurants
And on top of that, an a la cart menu! This is the best executive lounge breakfast I’ve seen! Even rivals the buffets in many of the restaurants
Seriously, it looks great. Now I'm starting to regret switching my Bangkok trip to the Seychelles, which I did a few days ago, when Thailand reimposed the mandatory quarantine with no fast track test to exit same day option.
#939
Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 167
Has anyone been successful in adding a day 5 test to an existing booking here? After not responding to my email they only sent me an email after I contacted them on FB messenger, but they either don't seem to understand that I already have a prepaid booking or they can only add it as a package with room+half-board+pcr tests. Asked them to clarify but no response again.. I thought the UK was bad with all the paperwork required to travel but Thailand is taking this to a whole new level
#940
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,840
I doubt you can add a day 5 test to a normal reservation. These day 1 and day 5 tests come in certain packages; I would be surprised if you can book pick certain services and book separately.
#941
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
Has anyone been successful in adding a day 5 test to an existing booking here? After not responding to my email they only sent me an email after I contacted them on FB messenger, but they either don't seem to understand that I already have a prepaid booking or they can only add it as a package with room+half-board+pcr tests. Asked them to clarify but no response again.. I thought the UK was bad with all the paperwork required to travel but Thailand is taking this to a whole new level
The hotels are not up to speed yet I am afraid. The rules are not just complicated for us, but also them. Some hotels have no figured out they can offer full package 5 nights, test 1 and 5. or package night on arrival, and another package for day 5. It is not as simple as it sounds. Some hotels will not want to do the day 5 test by itself, if you test positive, it is a lot of hassle. 1st night is straight forward for them, but when you then go somewhere else for 4 days and could get Covid, to them come to them is a risk and costly. My honest opinion, until they drop it to 1 test on arrival only, do not come. There is a large amount of Covid out there, the daily numbers are useless. There are a lot of questions of tourists getting trapped and paying a lot of money after "suddenly" testing positive. Insurance companies refusing to pay etc. It is just one risk too much, simply to come on holiday. As I say just my opinion. Good luck with travels. Hopefully Conrad will get back to you.
#942
Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 167
Yes, need to be extra careful the first 5 days and only walk around with FFP2 masks, I would also advise anyone to move it to later in the, but doesn't work in my case, unfortunately.
I got a response from Conrad, their add-on package for a day 5 PCR test and dinner for 2 people is 6800 THB, which is a little bit overpriced but can't really do anything about it.
I got a response from Conrad, their add-on package for a day 5 PCR test and dinner for 2 people is 6800 THB, which is a little bit overpriced but can't really do anything about it.
#943
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
Yes, need to be extra careful the first 5 days and only walk around with FFP2 masks, I would also advise anyone to move it to later in the, but doesn't work in my case, unfortunately.
I got a response from Conrad, their add-on package for a day 5 PCR test and dinner for 2 people is 6800 THB, which is a little bit overpriced but can't really do anything about it.
I got a response from Conrad, their add-on package for a day 5 PCR test and dinner for 2 people is 6800 THB, which is a little bit overpriced but can't really do anything about it.
Good they replied. The tests are around 3000, for 2 people if you pay yourself, so I guess price not too bad. Have a safe trip.
#944
Join Date: Jun 2014
Location: London
Programs: Hilton Diamond, IHG Diamond, BA Gold
Posts: 167
This is such an incompetent hotel.. My Thailand Pass got rejected for the 3rd time because they did not respond. Weirdly I got the QR code anyway after the 1st hotel approved it. Send them all the documents like passport, consent forms, credit card details via email. (Day 1 hotel did not need any of this). Still, rejected and they are not responding. Asked to be called back by a manager, let's see what's gonna happen. Otherwise I'm gonna cancel the booking and go elsewhere, travelling next Thursday.
#945
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
This is such an incompetent hotel.. My Thailand Pass got rejected for the 3rd time because they did not respond. Weirdly I got the QR code anyway after the 1st hotel approved it. Send them all the documents like passport, consent forms, credit card details via email. (Day 1 hotel did not need any of this). Still, rejected and they are not responding. Asked to be called back by a manager, let's see what's gonna happen. Otherwise I'm gonna cancel the booking and go elsewhere, travelling next Thursday.