Hilton Cancun Golf & Spa Resort {MEX} (no longer Honors)
#451
Join Date: Nov 2000
Location: Grand Rapids, Michigan
Programs: Platinum AA, LatinPass Million Miler
Posts: 259
Received a call today from the Cancun Hilton to cancel our reservation at the hotel scheduled for the 2nd week of February. Sounds as if it's going to be at least a few months before they reopen.
#452
Join Date: Aug 2001
Location: Reno, Nevada
Posts: 7,368
I just received an e-mail from them cancelling my reservation for the end of February. In it, they note that they have cancelled all reservations until 2/28/2006, but they are not sure when they will be reopening.
Mike
Mike
#453
Join Date: Aug 2001
Location: Reno, Nevada
Posts: 7,368
As an FYI:
On a Cancun travel website yesterday, I read that the Hilton Cancun will make a decision by December 6 as to their reopen date. Currently (as stated in this thread already), the hotel has cancelled all reservations until the end of February - and speculation as to the new reopen date is as early as the middle of February and as late as the middle of May.
Mike
On a Cancun travel website yesterday, I read that the Hilton Cancun will make a decision by December 6 as to their reopen date. Currently (as stated in this thread already), the hotel has cancelled all reservations until the end of February - and speculation as to the new reopen date is as early as the middle of February and as late as the middle of May.
Mike
#455
Join Date: Aug 2004
Posts: 18
Reopening date now pushed up a bit to May 1st. For those familiar with the property the reconstruction plans currently include resurfacing the pools and pool decks, a new lobby bar, renovation of Spices, and the reconcepting of Italian restaurant to a high-end steak and seafood restaurant. Mitachi (on the beach) will not be rebuilt until governmental zoning issues are resolved. While aforementioned plans could change, that's the current status for those interested.
#457
Join Date: Apr 2006
Posts: 3
Cancun at Christmas Time
I just called the Diamond Desk and they mentioned that this hotel had "an extreme demand date" for December 25 - December 31. What I don't understand is why does Hilton still have this policy. I checked on an intercontinental and had no problem. Do you think Hilton is losing business from regular travel folks? Why even bother collecting points with Hilton?
#458
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Plat, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Ambassador, Avis Chairman's
Posts: 7,445
... any new word on this property? a colleague is having a conference there in June and s curious to renovations...
#459
Join Date: Aug 2004
Posts: 18
In the case of Cancun, 1 week per year (Christmas to New Year's) is designated as "extreme demand" because of...well...extreme demand. The other 51 weeks Diamond members can redeem points for rooms. That represents 98% availability for Diamond redemptions. Flexibility will get you everywhere!
#460
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Christmas in Cancún? EXTREME demand! Ditto New Year's and Semana Santa, the week leading up to Easter.
(The season begins December 15 - November is known as "Novi-hambre" in the tourist business in Quintana Rioo ("Nov-hunger,") a great time to find low prices, upgrades, super weather... but award availability during the highest of high seasons, tough indeed.)
(The season begins December 15 - November is known as "Novi-hambre" in the tourist business in Quintana Rioo ("Nov-hunger,") a great time to find low prices, upgrades, super weather... but award availability during the highest of high seasons, tough indeed.)
#461
Join Date: Aug 2004
Posts: 18
Originally Posted by thezipper
... any new word on this property? a colleague is having a conference there in June and s curious to renovations...
#462
Join Date: Oct 2003
Location: Pocatello, Idaho, USA
Programs: Delta Diamond, Hhonors Diamond, Starwood Platinum
Posts: 56
Hilton Cancun Re-Opened Today: May 1, 2006
The Hilton Cancun has opened today. Anyone staying here that can provide a report? I am heading there for 10 days in early June so am relieved that it has opened on time. Changes to the hotel are provided below.
An article from today's Business Wire dot com:
Hilton Cancun Golf & Spa Resort Opens Today, with Incredible $40 Million Renovation; Resort's Gorgeous White Sand Beach is Better Than Ever!
CANCUN, Mexico--(BUSINESS WIRE)--May 1, 2006--The Hilton Cancun Golf & Spa Resort opens today as a brand new, luxurious resort, following an impressive $40 million renovation. Already renowned for having one of the longest and widest beaches in Cancun, the Hilton Cancun's beach was one of the first to be completely restored, with an additional 50 meters (over 150 feet) of the Caribbean's famous soft, white sand. The beach reclamation project has been an impressive project, and now the spectacular beach is even better than before Hurricane Wilma struck.
"Demand for rooms and meeting space is off the charts. We now have a more contemporary look in some areas, while preserving our traditional Mexican-style charms in others. In addition to a bigger and better beach, we have a new lobby and guest reception, updated meeting facilities, and new decor and furniture in our guestrooms and suites. Our five restaurants and three bars are more beautiful than ever, and we have taken extra steps to upgrade our water supply and safety features. Cancun has emerged as an even more upscale destination. We look forward to welcoming new and repeat guests to Cancun's only golf and spa resort," said Dave Smith, General Manager, Hilton Cancun Golf & Spa Resort.
Here's a breakdown of the enhancements and changes to the resort:
Building: The entire hotel was repainted, including exterior and interior walls, ceilings, hallways, patios, villas and roofs. A stunning translucent-blue dome was installed atop the pyramidal apex.
Water Treatment System: An investment of around $90,000 has been made with a leading provider of water treatment systems to clean, repair and buy new equipment for the first year of operations. Most of this investment -- $65,000 -- is for the cleanliness and sanitation of water. All water including drinking, shower, pool, river, cooling towers, chillers, boilers and laundry water is now the cleanest and purest water that technology can provide. This new system helps prevent problems and protects the environment.
Safety: The resort's life safety system has received a $1.75 million upgrade that meets all U.S. compliance codes, including ADA enhancements. All guestrooms have a new Onity electronic lock system, with many outstanding safety features.
Landscaping: Soaring palm trees, many new exotic plants, and colorful flowers have been installed throughout the resort's lush gardens and recreation areas. A total of 84 new poolside and beach sunshades provide hideaways throughout the pool and beach.
Meandering Rivers: The surface beneath and around the gently flowing rivers that meander throughout the gardens around the Villas, pool deck, and restaurants has been completely resurfaced and landscaped. Reflective pebbles create a shimmering and soothing perspective.
Pool & Pool Deck: The resort's expansive pool decks and recreation areas have been entirely resurfaced with a cool-to-the-touch exterior. The seven pools and outdoor whirlpools were resurfaced with high-tech turquoise surfacing. New decorative tile borders and pool-bottom designs complete the transformation. Sophisticated pump stations and chemical treatment machines optimize the cleanliness and purity of the pool water systems.
Fitness Center: The resort has a brand new, state-of-the-art fitness center, featuring over $120,000 of new cardio and weight-lifting equipment that include built-in LCD displays with satellite television reception. The fitness center has been expanded, and the cardio equipment overlooks the ocean and pool deck.
Spa: This newest addition to the resort received only minor damage. The front entrance and garden areas were restored to their previous luster. The 12,000-square-foot facility is now ready to pamper guests with soothing massages, body treatments, facials, manicures, pedicures, and a full-service hair salon.
Pool Bar: The swim-up pool bar was fully renovated, including new resurfacing, decorative tile around the edges and borders, and full rehab of its interior walls and ceilings.
El Kiosko Restaurant: This popular poolside restaurant was fully renovated with new furniture, decor and kitchen equipment.
Spices Restaurant: Spices, featuring Mexican cuisine, has new furniture, decorative elements, ceiling treatments and improved lighting.
Mitachi Restaurant: This gourmet restaurant has been completely remodeled with new decor and furniture. It has dramatic views of the Caribbean Sea.
Galileo Sports Bar: A newly designed Sports Bar with 42-inch Plasma screens and 25-inch televisions provides a new hip and fresh atmosphere. It features major sports broadcasts, with international drinks, cocktails and a new food menu.
Lobby Bar: Located in our beautiful atrium, the Lobby Bar also has a hipper, more contemporary look with new furniture.
Lobby and Atrium: In addition to the new lobby furniture that had been installed shortly before the storm, the lobby and atrium have new furniture, new carpets and new decor.
Guestrooms: Although the resort's guestrooms were completely renovated in mid-2004, all damaged rooms have received new paint, furniture, televisions, refreshment centers and air-conditioning units. All 426 guestrooms feature the Hilton Serenity collection. This includes the new Serenity Collection Beds, featuring the internationally-acclaimed Suite Dreams mattresses, Crabtree & Evelyn's deluxe personal care amenities, the new MP3 CD-Alarm Clock Radio and more. To learn more about the Serenity Collection, please visit www.hilton.com.
Guestrooms Phone System: All guestrooms now feature three new telephones (a cordless phone next to the bed, a full-feature phone on the desk, and a wall-mounted phone in the bathroom) as part of a new $1.2 million-dollar, state-of-the-art telecommunications system. New features include multi-language capabilities, voicemail, speakerphones and two separate lines.
Villas: All guestroom doors, service doors, ceilings, and roofs have been completely repaired and/or replaced. All Villas were repainted, and the walking gardens and pathways are now lushly landscaped.
Hilton Cancun Golf Club: A new $1.5 million dollar TORO "Flowtronics" fully-automated irrigation system will be installed throughout the 18 holes of the course. This will help maintain the golf course in optimum condition. It will also feature a new water pump station, plus new landscaping and sand bunkers.
Ballrooms/Meeting Rooms: Ballrooms and meeting rooms (all 30,000 sq. feet) have new AC equipment (including foyers), new carpet, refurbished and/or new doors, new sound and lighting system, new pre-function and foyer furniture, new art, new paint and treatment on interior walls, new air walls, new ceilings, new banquet chairs, tables and new banquet equipment. The Miramar Ballroom also features new chandeliers.
Business Center: The new business center is fully automated and accessible 24/7. In-room printing and other enhanced capabilities are of great value to guests.
Signage: New high-level exterior logos have changed from blue to red in order to enhance their beauty and long-range visibility.
An article from today's Business Wire dot com:
Hilton Cancun Golf & Spa Resort Opens Today, with Incredible $40 Million Renovation; Resort's Gorgeous White Sand Beach is Better Than Ever!
CANCUN, Mexico--(BUSINESS WIRE)--May 1, 2006--The Hilton Cancun Golf & Spa Resort opens today as a brand new, luxurious resort, following an impressive $40 million renovation. Already renowned for having one of the longest and widest beaches in Cancun, the Hilton Cancun's beach was one of the first to be completely restored, with an additional 50 meters (over 150 feet) of the Caribbean's famous soft, white sand. The beach reclamation project has been an impressive project, and now the spectacular beach is even better than before Hurricane Wilma struck.
"Demand for rooms and meeting space is off the charts. We now have a more contemporary look in some areas, while preserving our traditional Mexican-style charms in others. In addition to a bigger and better beach, we have a new lobby and guest reception, updated meeting facilities, and new decor and furniture in our guestrooms and suites. Our five restaurants and three bars are more beautiful than ever, and we have taken extra steps to upgrade our water supply and safety features. Cancun has emerged as an even more upscale destination. We look forward to welcoming new and repeat guests to Cancun's only golf and spa resort," said Dave Smith, General Manager, Hilton Cancun Golf & Spa Resort.
Here's a breakdown of the enhancements and changes to the resort:
Building: The entire hotel was repainted, including exterior and interior walls, ceilings, hallways, patios, villas and roofs. A stunning translucent-blue dome was installed atop the pyramidal apex.
Water Treatment System: An investment of around $90,000 has been made with a leading provider of water treatment systems to clean, repair and buy new equipment for the first year of operations. Most of this investment -- $65,000 -- is for the cleanliness and sanitation of water. All water including drinking, shower, pool, river, cooling towers, chillers, boilers and laundry water is now the cleanest and purest water that technology can provide. This new system helps prevent problems and protects the environment.
Safety: The resort's life safety system has received a $1.75 million upgrade that meets all U.S. compliance codes, including ADA enhancements. All guestrooms have a new Onity electronic lock system, with many outstanding safety features.
Landscaping: Soaring palm trees, many new exotic plants, and colorful flowers have been installed throughout the resort's lush gardens and recreation areas. A total of 84 new poolside and beach sunshades provide hideaways throughout the pool and beach.
Meandering Rivers: The surface beneath and around the gently flowing rivers that meander throughout the gardens around the Villas, pool deck, and restaurants has been completely resurfaced and landscaped. Reflective pebbles create a shimmering and soothing perspective.
Pool & Pool Deck: The resort's expansive pool decks and recreation areas have been entirely resurfaced with a cool-to-the-touch exterior. The seven pools and outdoor whirlpools were resurfaced with high-tech turquoise surfacing. New decorative tile borders and pool-bottom designs complete the transformation. Sophisticated pump stations and chemical treatment machines optimize the cleanliness and purity of the pool water systems.
Fitness Center: The resort has a brand new, state-of-the-art fitness center, featuring over $120,000 of new cardio and weight-lifting equipment that include built-in LCD displays with satellite television reception. The fitness center has been expanded, and the cardio equipment overlooks the ocean and pool deck.
Spa: This newest addition to the resort received only minor damage. The front entrance and garden areas were restored to their previous luster. The 12,000-square-foot facility is now ready to pamper guests with soothing massages, body treatments, facials, manicures, pedicures, and a full-service hair salon.
Pool Bar: The swim-up pool bar was fully renovated, including new resurfacing, decorative tile around the edges and borders, and full rehab of its interior walls and ceilings.
El Kiosko Restaurant: This popular poolside restaurant was fully renovated with new furniture, decor and kitchen equipment.
Spices Restaurant: Spices, featuring Mexican cuisine, has new furniture, decorative elements, ceiling treatments and improved lighting.
Mitachi Restaurant: This gourmet restaurant has been completely remodeled with new decor and furniture. It has dramatic views of the Caribbean Sea.
Galileo Sports Bar: A newly designed Sports Bar with 42-inch Plasma screens and 25-inch televisions provides a new hip and fresh atmosphere. It features major sports broadcasts, with international drinks, cocktails and a new food menu.
Lobby Bar: Located in our beautiful atrium, the Lobby Bar also has a hipper, more contemporary look with new furniture.
Lobby and Atrium: In addition to the new lobby furniture that had been installed shortly before the storm, the lobby and atrium have new furniture, new carpets and new decor.
Guestrooms: Although the resort's guestrooms were completely renovated in mid-2004, all damaged rooms have received new paint, furniture, televisions, refreshment centers and air-conditioning units. All 426 guestrooms feature the Hilton Serenity collection. This includes the new Serenity Collection Beds, featuring the internationally-acclaimed Suite Dreams mattresses, Crabtree & Evelyn's deluxe personal care amenities, the new MP3 CD-Alarm Clock Radio and more. To learn more about the Serenity Collection, please visit www.hilton.com.
Guestrooms Phone System: All guestrooms now feature three new telephones (a cordless phone next to the bed, a full-feature phone on the desk, and a wall-mounted phone in the bathroom) as part of a new $1.2 million-dollar, state-of-the-art telecommunications system. New features include multi-language capabilities, voicemail, speakerphones and two separate lines.
Villas: All guestroom doors, service doors, ceilings, and roofs have been completely repaired and/or replaced. All Villas were repainted, and the walking gardens and pathways are now lushly landscaped.
Hilton Cancun Golf Club: A new $1.5 million dollar TORO "Flowtronics" fully-automated irrigation system will be installed throughout the 18 holes of the course. This will help maintain the golf course in optimum condition. It will also feature a new water pump station, plus new landscaping and sand bunkers.
Ballrooms/Meeting Rooms: Ballrooms and meeting rooms (all 30,000 sq. feet) have new AC equipment (including foyers), new carpet, refurbished and/or new doors, new sound and lighting system, new pre-function and foyer furniture, new art, new paint and treatment on interior walls, new air walls, new ceilings, new banquet chairs, tables and new banquet equipment. The Miramar Ballroom also features new chandeliers.
Business Center: The new business center is fully automated and accessible 24/7. In-room printing and other enhanced capabilities are of great value to guests.
Signage: New high-level exterior logos have changed from blue to red in order to enhance their beauty and long-range visibility.
#463
Join Date: Feb 2005
Location: Philly burbs
Programs: US,UA,AA,DL,hhonors
Posts: 2,966
I'm bumping this thread as well. I'm staying there in July. Reading about the enhancements has me wishing that it was tomorrow. ^
Note to all - I realize that it is hurricane season, and Cancun is still rebuilding to some extent...but I must say, there were no problems snagging a reward reservation for this property in July. (I booked it last week). The entire month looks wide open.
Safe travels all.
Note to all - I realize that it is hurricane season, and Cancun is still rebuilding to some extent...but I must say, there were no problems snagging a reward reservation for this property in July. (I booked it last week). The entire month looks wide open.
Safe travels all.