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100% Hampton™ Inn Satisfaction Guarantee: The Definitive Thread

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100% Hampton™ Inn Satisfaction Guarantee: The Definitive Thread

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Old Apr 30, 2019, 2:33 pm
  #316  
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Originally Posted by Cledaybuck
It's a Hampton Inn. It is not in the same class of hotel as Kimpton or W.
I understand that - I've been a Hilton member for 20 years! What I am saying is the full service hotels had the same rates with better location.
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Old May 1, 2019, 1:12 pm
  #317  
 
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Originally Posted by Kalboz
I understand that - I've been a Hilton member for 20 years! What I am saying is the full service hotels had the same rates with better location.
Then why did you book the Hampton?
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Old May 1, 2019, 4:52 pm
  #318  
 
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Originally Posted by Cledaybuck
Then why did you book the Hampton?
Ironically enough, I think he said it was the breakfast that tipped the scales.
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Old May 1, 2019, 6:05 pm
  #319  
 
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Originally Posted by twitch76


Ironically enough, I think he said it was the breakfast that tipped the scales.
That’s what I don’t get. Hampton Inn breakfast is good because it’s free, not because it is delicious or nutritious. If a good breakfast is something important, why would you make that your deciding factor in favor of a Hampton?
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Old May 1, 2019, 8:00 pm
  #320  
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Originally Posted by Cledaybuck

That’s what I don’t get. Hampton Inn breakfast is good because it’s free, not because it is delicious or nutritious. If a good breakfast is something important, why would you make that your deciding factor in favor of a Hampton?
I've stayed in many Hampton Inns. I think I have eaten their breakfast either two or three times.

If there is a Denny's, IHOP, Mickey D, Burger King, Dunkin Donuts, local diner, or any other place where I can get breakfast nearby, I head there instead.
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Old May 1, 2019, 8:30 pm
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Originally Posted by Cledaybuck

That’s what I don’t get. Hampton Inn breakfast is good because it’s free, not because it is delicious or nutritious. If a good breakfast is something important, why would you make that your deciding factor in favor of a Hampton?
Much of the OP doesn’t make sense or exhibits a lack of even basic travel research.
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Old May 1, 2019, 8:46 pm
  #322  
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Let us not get personal, please.

Regards,

Canarsie
Co-Moderator, Hilton | Hilton Honors forum
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Old May 1, 2019, 9:36 pm
  #323  
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Originally Posted by Dovster
I've stayed in many Hampton Inns. I think I have eaten their breakfast either two or three times. If there is a Denny's, IHOP, Mickey D, Burger King, Dunkin Donuts, local diner, or any other place where I can get breakfast nearby, I head there instead.
At least one Hampton even urges you to:

https://www.flyertalk.com/forum/hilt...as-become.html
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Old May 1, 2019, 10:37 pm
  #324  
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Originally Posted by Dovster
I've stayed in many Hampton Inns. I think I have eaten their breakfast either two or three times.

If there is a Denny's, IHOP, Mickey D, Burger King, Dunkin Donuts, local diner, or any other place where I can get breakfast nearby, I head there instead.
That's what we eventually did but not at any of the above - we drove to nearby Thai Town for an eventful early lunch!

Originally Posted by smmrfld
Much of the OP doesn’t make sense or exhibits a lack of even basic travel research.
Only your opinion which doesn't amount to much!

Accepting mediocrity (or less) doesn't mean you are an expert traveler either!
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Old Mar 24, 2024, 9:06 pm
  #325  
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I experienced two consecutive stays at two different Hampton by Hilton hotel properties recently that were disappointing.

I know that the 100% Hampton Inn Satisfaction Guarantee quietly disappeared some years ago; but I cannot find a guarantee of any kind on the official Internet web site of Hampton.

https://www.hilton.com/en/brands/hampton-by-hilton/

Maybe I am missing something...
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Old Mar 24, 2024, 9:25 pm
  #326  
 
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Originally Posted by Canarsie
I experienced two consecutive stays at two different Hampton by Hilton hotel properties recently that were disappointing.

I know that the 100% Hampton Inn Satisfaction Guarantee quietly disappeared some years ago; but I cannot find a guarantee of any kind on the official Internet web site of Hampton.

https://www.hilton.com/en/brands/hampton-by-hilton/

Maybe I am missing something...
I just recently stayed at a Hampton and I believe it had the guarantee indicated at the front desk (though I cannot be sure). Also, this recent article on the Hilton website still mentions it, so I think it may still be valid (even if they don't actively emphasize it on their website):

Hampton by Hilton Looks to the Future with Innovative North American Prototype and a Refreshed Visual Identity
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Old Mar 24, 2024, 11:22 pm
  #327  
 
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Originally Posted by Canarsie
I experienced two consecutive stays at two different Hampton by Hilton hotel properties recently that were disappointing.

I know that the 100% Hampton Inn Satisfaction Guarantee quietly disappeared some years ago; but I cannot find a guarantee of any kind on the official Internet web site of Hampton.

https://www.hilton.com/en/brands/hampton-by-hilton/

Maybe I am missing something...
Like HGI, it’s now something along the lines of “we'll make it right.”
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Old Mar 28, 2024, 12:04 am
  #328  
 
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I'm a team member and yes, the guarantee changed and is no longer "don’t expect you to pay."
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