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Old Nov 11, 2018, 4:31 pm
  #181  
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Hi,

evening cocktail hours were 6pm to 8pm with the lounge closing at 9pm last april when I was there

regards

tbs
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Old Nov 11, 2018, 6:36 pm
  #182  
 
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Originally Posted by woodford02A
What are the complimentary breakfast options here for Diamonds? If there are multiple options, what are the pros/cons to each?
Exec Lounge is OK but not great for breakfast. You can get a great buffet breakfast downstairs, all sorts of food. And one morning you can have a traditional Japanese breakfast at their Japanese restaurant--well worth it for the experience.
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Old Nov 11, 2018, 7:52 pm
  #183  
 
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Originally Posted by catcher1
Exec Lounge is OK but not great for breakfast. You can get a great buffet breakfast downstairs, all sorts of food. And one morning you can have a traditional Japanese breakfast at their Japanese restaurant--well worth it for the experience.
The traditional Japanese breakfast at their Japanese restaurant is well worth trying. It is available for Diamond members, and must be booked in advance.
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Old Nov 12, 2018, 6:06 am
  #184  
 
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Originally Posted by The _Banking_Scot
Hi,

evening cocktail hours were 6pm to 8pm with the lounge closing at 9pm last april when I was there

regards

tbs
thanks Scot (RBS?)
Yes, seems so but 3710 closes at 8pm ish.
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Old Nov 12, 2018, 10:35 am
  #185  
 
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Originally Posted by restlessinRNO
The traditional Japanese breakfast at their Japanese restaurant is well worth trying. It is available for Diamond members, and must be booked in advance.
Great, thanks. That could be kind of fun to try. What is the name of the restaurant this is held in?
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Old Nov 12, 2018, 10:44 am
  #186  
 
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Originally Posted by woodford02A
Great, thanks. That could be kind of fun to try. What is the name of the restaurant this is held in?
We did indeed find it fun to try! But if you are not full afterwards, I suppose you can still go to the breakfast buffet on the main floor for your double eggs! I don't remember the name of the restaurant, which is on the second floor. But you must reserve in advance, so ask when you make your reservation. This really is an advantage of being HH Diamond!
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Old Nov 12, 2018, 11:01 am
  #187  
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Originally Posted by woodford02A
Great, thanks. That could be kind of fun to try. What is the name of the restaurant this is held in?

Hi,

I think it is Junisoh

https://www3.hilton.com/en/hotels/ja...g/junisoh.html
( although the website does not refer to breakfast ,we got a leaflet when checking in)


Regards

TBS
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Old Nov 12, 2018, 11:19 am
  #188  
 
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Originally Posted by The _Banking_Scot
Hi,

I think it is Junisoh
It is indeed. See Post #320 in this thread for an example of the breakfast.

https://www.flyertalk.com/forum/show...&postcount=320

/shameless self promotion

Note that this isn’t limited to Diamonds. It’s a breakfast option for Golds, and I believe open to any guests on a paid basis. Or at least it looked like an adjacent customer was signing a receipt afterwards.
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Old Nov 12, 2018, 12:38 pm
  #189  
 
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I am noticing the rates here are based on single occupancy, meaning when I add my partner the rate goes up for 2 people. 'Second guest stays free' is a published HH benefit but the website does not automatically fix this even though I am diamond. How do I get the hotel to waive the extra guest fee?
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Old Nov 12, 2018, 6:30 pm
  #190  
 
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Originally Posted by woodford02A
I am noticing the rates here are based on single occupancy, meaning when I add my partner the rate goes up for 2 people. 'Second guest stays free' is a published HH benefit but the website does not automatically fix this even though I am diamond. How do I get the hotel to waive the extra guest fee?
Very strange. I have been given the same rate for two people. Great welcome drinks at their second-floor bar too, with live music.
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Old Nov 12, 2018, 8:38 pm
  #191  
 
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Originally Posted by woodford02A
I am noticing the rates here are based on single occupancy, meaning when I add my partner the rate goes up for 2 people. 'Second guest stays free' is a published HH benefit but the website does not automatically fix this even though I am diamond. How do I get the hotel to waive the extra guest fee?
Select one person for the rate and put your partner’s name in the Additional Guest Name field. That’s what I do with my wife and never had an issue with it here.
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Old Nov 15, 2018, 10:12 am
  #192  
 
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I was originally leaning towards Conrad for my 5 nights in Tokyo next year. Now favoring Hilton more due to location, obvious less points total, and higher likelihood of "standard" rooms to use my weekend certs. Already have Gold, should have Diamond by that time too, so I'm hoping for free breakfast at the least and some kind of room upgrade.

Has anyone used their concierge to book some Michelin star restaurants in town? It was one of the reasons I wanted Conrad initially, but I figure Hilton has a good enough staff to do this too?
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Old Nov 15, 2018, 11:57 am
  #193  
 
Join Date: Dec 2010
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Originally Posted by ne0ven0m
I was originally leaning towards Conrad for my 5 nights in Tokyo next year. Now favoring Hilton more due to location, obvious less points total, and higher likelihood of "standard" rooms to use my weekend certs. Already have Gold, should have Diamond by that time too, so I'm hoping for free breakfast at the least and some kind of room upgrade.

Has anyone used their concierge to book some Michelin star restaurants in town? It was one of the reasons I wanted Conrad initially, but I figure Hilton has a good enough staff to do this too?
I posted on this a while back. I would highly recommend a credit card concierge request (if you have access to one) before you leave town where they are focused on your specific request and have contacts in Japan. I've found the Hilton concierge to be bombarded, and with constant turnover, your request may be lost in the shuffle. Others upthread have reported success with the local desk. I'm also booking 30-90 days in advance to ensure I have a reservation where I want.
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Old Nov 15, 2018, 11:59 am
  #194  
 
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Originally Posted by ne0ven0m
I was originally leaning towards Conrad for my 5 nights in Tokyo next year. Now favoring Hilton more due to location, obvious less points total, and higher likelihood of "standard" rooms to use my weekend certs. Already have Gold, should have Diamond by that time too, so I'm hoping for free breakfast at the least and some kind of room upgrade.

Has anyone used their concierge to book some Michelin star restaurants in town? It was one of the reasons I wanted Conrad initially, but I figure Hilton has a good enough staff to do this too?
I have before and currently in touch with their concierge for my upcoming trip. Success will probably depend on the type of restaurant, popularity, reservation time (lunch vs. dinner), and reservation policies. In my previous trip, Hilton concierge was able to get me into a 1-star sushi restaurant roughly 3 weeks before my desired date. For the same restaurant, Conrad concierge couldn't get me into the same restaurant for dinner 4 weeks+ prior to my dates. I will have to say though that my dinner dates were after New Year's holiday, so that may have influenced availability.

For my up coming trip, they were able to get me into a 1-star Japanese-French restaurant in January. My sushi restaurant requests are still in a work in progress. I gave them a list of places, with order of preference, and was informed all my choices were taking reservations only a month ahead. Since my dates are again close to New Year's holiday, the concierge then explained each restaurant's anticipated opening dates and potential availability. Response time has been within 24hrs.
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Old Nov 15, 2018, 12:16 pm
  #195  
 
Join Date: Dec 2010
Posts: 2,652
Originally Posted by Gradfly
I have before and currently in touch with their concierge for my upcoming trip. Success will probably depend on the type of restaurant, popularity, reservation time (lunch vs. dinner), and reservation policies. In my previous trip, Hilton concierge was able to get me into a 1-star sushi restaurant roughly 3 weeks before my desired date. For the same restaurant, Conrad concierge couldn't get me into the same restaurant for dinner 4 weeks+ prior to my dates. I will have to say though that my dinner dates were after New Year's holiday, so that may have influenced availability.

For my up coming trip, they were able to get me into a 1-star Japanese-French restaurant in January. My sushi restaurant requests are still in a work in progress. I gave them a list of places, with order of preference, and was informed all my choices were taking reservations only a month ahead. Since my dates are again close to New Year's holiday, the concierge then explained each restaurant's anticipated opening dates and potential availability. Response time has been within 24hrs.
I should follow up. Conrad Osaka couldn't get me a table somewhere (which had obvious availability) when my credit card concierge could.
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