Hilton Tokyo {JPN}
Oct 24, 2018, 10:39 am
#166
Join Date: Feb 2004
Location: Netherlands
Posts: 4,281
One thing I found weird about this hotel especially on the Lounge aspect is that there are 2 different lounge - one seemed to be better compared to the other. Not sure how they determine which guests is eligible for which, but during my last stay, Dec 2017, on both nights I was there, I was lucky to be directed to the better lounge as the main lounge was full.
Offerings seemed to be better in this 2nd more intimate lounge where access was only with a special key card that was provided at the main lounge. For certain it was not a special lounge for Diamond members as it I was only directed to this lounge due to the main one being full.
Any explanation on the differences?
Cheers!
Offerings seemed to be better in this 2nd more intimate lounge where access was only with a special key card that was provided at the main lounge. For certain it was not a special lounge for Diamond members as it I was only directed to this lounge due to the main one being full.
Any explanation on the differences?
Cheers!
Oct 24, 2018, 11:37 am
#167
Join Date: Oct 2012
Programs: UA Mileage Plus, AAdvantage, Southwest, HHonors, National
Posts: 528
Talk about unfortunate timing, I have an upcoming stay starting on Jan.4. I wonder if they'll keep that other lounge open. When I had a 5 night stay here, it seemed to be open on an arbitrary basis. On the first time I was directed to this lounge, the manager stated it was for Diamond members. Its been a couple of years since this conversation so they might have changed the policy.
One potential issue I see is the breakfast situation. Seating in both Marble lounge and the exec lounge gets challenging if you don't get in early.
One potential issue I see is the breakfast situation. Seating in both Marble lounge and the exec lounge gets challenging if you don't get in early.
Oct 24, 2018, 12:04 pm
#169
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,907
Hi,
My mother and I were invited to use the 3710 "overflow lounge" once during our six night stay in April 2018 ( I think it was a Saturday night)
Regards
TBS
My mother and I were invited to use the 3710 "overflow lounge" once during our six night stay in April 2018 ( I think it was a Saturday night)
Regards
TBS
Oct 24, 2018, 12:41 pm
#170
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,907
I think Cherry blossom season in Tokyo is in early april so the closure would cover this period.
however the end of april coincides with the start of Golden Week ( 29th April). In 2019 this will include the Emperor's abdication on 30th April and the new emperor's ascension on 1st May.
Regards
TBS
Oct 24, 2018, 1:34 pm
#172
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,907
We were given a special entrance key at the main lounge reception ( like a standard room key as the 3710 entrance is a standard room door). It does appear to be open only occasionally and not advertised in advance in my experience
Regards
TBS
Oct 24, 2018, 3:15 pm
#173
Join Date: May 2010
Posts: 1,498
You need to "check in" at reception in the main lounge. Just ask if the other lounge is open and they will give you the keycard to the other lounge after asking for your room number, presumably to check that you are a Diamond and therefore qualify.
Nov 6, 2018, 10:37 am
#176
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Yes! (though see the posts above about the exec lounge closing temporarily, depending on when your stay is). No key card needed. Elevator bank is to the slight left as you enter from the main entrance.
Nov 6, 2018, 6:46 pm
#177
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,156
The message has been update to cover the alternative arrangements during the lounge closure :
Interestingly during this period they don't seem to be selling any standard Executive rooms, only Jr Suites and larger, so I guess this will mainly be for Diamonds.
Complimentary breakfast & Evening Cocktails are available in our restaurants and bar located on 2F.
Nov 8, 2018, 10:52 pm
#179
Join Date: May 2016
Location: GLA
Programs: BAEC Bronze
Posts: 143
Appols, I know this will have been mentioned million times already.
What are the cocktail hours in the lounge? Osaka was 17:30 to 19:30. I'm likely to arrive about 7pm and wondering how much to hot foot my way there.
thanks
What are the cocktail hours in the lounge? Osaka was 17:30 to 19:30. I'm likely to arrive about 7pm and wondering how much to hot foot my way there.
thanks