Oct 10, 2013, 12:30 pm
DISCUSSION for Hilton Honors Hotels in or near Phoenix, Arizona, USA {US-AZ}
Jul 21, 2018, 3:53 pm
#91
Join Date: Jul 2012
Programs: HH D
Posts: 1,635
Someone has messed things up: HGI Phoenix Downtown is only 0.2 mi from ASU Downtown Phoenix Campus.
I bet there are many many more "Phoenix Hotels" than just the 15 HH properties within the 12 miles radius and I don't consider 12 miles to be "close".
Jul 21, 2018, 4:05 pm
#92
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Jul 28, 2018, 12:08 pm
#93
Join Date: Apr 2014
Location: NUE
Programs: BAEC Silver, FB Gold, HHonors Gold, IHG Platinum, SK Diamond, ITA Volare Club Executive, TK Elite
Posts: 365
So I ordered two items on eBay and they were shipped by USPS first class package to the Hampton Inn Phoenix-Airport North.
According to USPS tracking they were delivered to front desk/ reception 16 days ago. Same date and time.
I arrived yesterday at the mentioned property and the receptionists wasn’t able to find it. Today the manager on duty was able to hand out only one of the two packages and claims he only found one package in the back office.
Now what are my options? Missing item is worth $30.
According to USPS tracking they were delivered to front desk/ reception 16 days ago. Same date and time.
I arrived yesterday at the mentioned property and the receptionists wasn’t able to find it. Today the manager on duty was able to hand out only one of the two packages and claims he only found one package in the back office.
Now what are my options? Missing item is worth $30.
Jul 28, 2018, 12:28 pm
#94
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
So I ordered two items on eBay and they were shipped by USPS first class package to the Hampton Inn Phoenix-Airport North.
According to USPS tracking they were delivered to front desk/ reception 16 days ago. Same date and time.
I arrived yesterday at the mentioned property and the receptionists wasn’t able to find it. Today the manager on duty was able to hand out only one of the two packages and claims he only found one package in the back office.
Now what are my options? Missing item is worth $30.
According to USPS tracking they were delivered to front desk/ reception 16 days ago. Same date and time.
I arrived yesterday at the mentioned property and the receptionists wasn’t able to find it. Today the manager on duty was able to hand out only one of the two packages and claims he only found one package in the back office.
Now what are my options? Missing item is worth $30.
Jul 28, 2018, 2:20 pm
#95
Join Date: Apr 2014
Location: NUE
Programs: BAEC Silver, FB Gold, HHonors Gold, IHG Platinum, SK Diamond, ITA Volare Club Executive, TK Elite
Posts: 365
Over two weeks is a long time to expect them to hold a package. It may have been given out to another guest (similar name or same room number?) by mistake or walked off with an employee. If the manager is not willing to step up and replace the missing item, you may be out of luck. How did you buy the item? Any chance there is a replacement offer on the card? I doubt I'd try a claim on my homeowners' policy for $30.
Jul 29, 2018, 7:02 am
#96
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Not sure of PayPal terms, but some cards offer a purchase guarantee that may include replacement if the merchandise is lost/broken within a short period after purchase.
Aug 12, 2018, 11:53 am
#97
Join Date: Apr 2014
Location: NUE
Programs: BAEC Silver, FB Gold, HHonors Gold, IHG Platinum, SK Diamond, ITA Volare Club Executive, TK Elite
Posts: 365
Sorry for the delayed reply. 
After a little back and forth with the (useless) HHonors people I wrote an email to the General Manager of said property and requested my money back under the 100% Satisfaction Guarantee. After a couple of hours I got an email from the Gerneral Manager with an apology and the money for the stay was refunded in full after a couple of days. ^
After a little back and forth with the (useless) HHonors people I wrote an email to the General Manager of said property and requested my money back under the 100% Satisfaction Guarantee. After a couple of hours I got an email from the Gerneral Manager with an apology and the money for the stay was refunded in full after a couple of days. ^
Dec 5, 2018, 4:09 pm
#98
Join Date: Oct 2015
Programs: HH Dia, Marriott Titanium, AA Gold, UA Silver
Posts: 192
Phoenix Resort Options/Diamond benefits?
Hoping I can get some feedback--looking to use my $250 Hilton Resort Credit from the Aspire Card at a resort in the area & see there's a few options--best option for a Diamond?
Thanks
Thanks
Dec 6, 2018, 9:13 am
#99
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,447
Dec 6, 2018, 9:49 pm
#100
Join Date: Jan 2014
Location: Rochester, MN
Programs: UA Silver, Hilton HHonors Diamond, IHG Plat
Posts: 1,830
https://www3.hilton.com/en/hotels/ar...PPR/index.html this is the only resort in the phx area, didn't look in Tuscon.
Dec 7, 2018, 5:54 am
#101
Join Date: Aug 2016
Posts: 91
What about DoubleTree Scottsdale/PV, the Embassy suites Scottsdale, and the Boulders Curio. All qualify for the resort credit.
I used my credit at the Tapatio Cliffs. Credit worked for both room charges and dining charges from the Different Pointe Of View restaurant (billed to room).
I used my credit at the Tapatio Cliffs. Credit worked for both room charges and dining charges from the Different Pointe Of View restaurant (billed to room).
Dec 8, 2018, 3:28 pm
#102
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,447
Dec 8, 2018, 4:05 pm
#103
Suspended
Join Date: Nov 2007
Posts: 6,189
Jun 16, 2019, 3:29 pm
#104
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,369
upscale, family-friendly place w/ great pool (ideally w/ SAND BEACH)
Love Hyatt Gainey Ranch, but Hilton is the chain I have bunch of points and status (Diamond) with.
So I'm wondering which Hilton would be the best option for a family that's looking for:
- large pools you can spend hours at (and not a crowded meat market like Westin Kierland)
- very well-kept upscale property
- ideally manmade sand beach like the one at Hyatt
I've stayed at DT Paradise Valley before... disappointed by the place. No large pool/waterplay area with each pool too small. Thought it was Holiday Inn quality and so we need a place that's at least a few notches more upscale than that.
So I'm wondering which Hilton would be the best option for a family that's looking for:
- large pools you can spend hours at (and not a crowded meat market like Westin Kierland)
- very well-kept upscale property
- ideally manmade sand beach like the one at Hyatt
I've stayed at DT Paradise Valley before... disappointed by the place. No large pool/waterplay area with each pool too small. Thought it was Holiday Inn quality and so we need a place that's at least a few notches more upscale than that.
Jun 16, 2019, 4:21 pm
#105
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,887
Love Hyatt Gainey Ranch, but Hilton is the chain I have bunch of points and status (Diamond) with.
So I'm wondering which Hilton would be the best option for a family that's looking for:
- large pools you can spend hours at (and not a crowded meat market like Westin Kierland)
- very well-kept upscale property
- ideally manmade sand beach like the one at Hyatt
I've stayed at DT Paradise Valley before... disappointed by the place. No large pool/waterplay area with each pool too small. Thought it was Holiday Inn quality and so we need a place that's at least a few notches more upscale than that.
So I'm wondering which Hilton would be the best option for a family that's looking for:
- large pools you can spend hours at (and not a crowded meat market like Westin Kierland)
- very well-kept upscale property
- ideally manmade sand beach like the one at Hyatt
I've stayed at DT Paradise Valley before... disappointed by the place. No large pool/waterplay area with each pool too small. Thought it was Holiday Inn quality and so we need a place that's at least a few notches more upscale than that.
When are you planning on going? ( Weekends can be busy no matter where you go)
I do not think any hiltons have sandy beach or parts of pools but I like the following
Pointe hilton tapatio cliffs ( 8 pools around the resort with 2 main one one of which has a sloping entry to the pool and the othert has a water slide ( rooms are suite type with a living room , small hallway with the bathroom off it then the bedroom ( plus larger suites) and hiking trails nearby
Pointe hilton Squaw peak ( lazy river, water slide , crzy golf and similar room types to the tapatio cliffs
They are generally well kept ( not the best but pretty good)
Arizona Biltmore ( more adult orintated but very historic, with water slides also
The Boulders might be another option but it is on the outskirts of Phoenix
Not Hilton but I liked the Marriott Camelback inn ( main pool is ok) and the Marriott buttes ( water slides and in a rocky landscape)
Regards
TBS
