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How To Keep Hilton Honors Points From Expiring: The Definitive Thread

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Old Mar 19, 2015, 4:15 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
In accordance with the terms and conditions of Hilton HHonors:

Members who do not have eligible activity as defined in a. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 24 consecutive month period:
  1. stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
  2. earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
  3. purchase Hilton Honors Points; or,
  4. donate Points through The Hilton Honors Giving Back Program.

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How To Keep Hilton Honors Points From Expiring: The Definitive Thread

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Old Mar 27, 2018, 2:33 pm
  #736  
was jgoggan
 
Join Date: Jan 2012
Location: Michigan, USA
Programs: WN 650k+CP; BA 200k; AA 200k; HHonors 450k; IHG 300k Plat; Bonvoy 250k; Rad 225k
Posts: 203
So, just as a data point. My last real activity was April 7, 2017, so I was worried about my points expiring. A week ago, I did some quick shopping through the Mall, but was afraid that they wouldn't post in time (they are pending, but it has only been a week). So, I called and explained the situation to see what I needed to do to keep them from expiring. She told me that I didn't have to worry about it because I just had activity on my account on March 21, 2018 that would extent it for another year. So, on March 21, I had transferred 1000 points (for free) to my wife's account. I said that I didn't think that a points transfer would could as activity to extend my expiration and she said that they absolutely did, so I didn't need to worry about it.

Just to be extra safe, I called back and simply asked when my current points would expire (without any of the other details), they said that it would indeed expire on April 7, 2018 -- and that the points transfer to my wife did not count as activity.

I then explained the situation to them -- that I had called earlier and was told the opposite. She said that she would double-check and put me on hold for quite a while. When she returned, she said that OUTGOING points do not reset your expiration, so my points would still expire on April 7th, 2018. So, I then asked the obvious question: "So, you're saying that if my wife sends me 1000 points, then that would be incoming and WOULD extend my expiration date?" She said that it would.

I'm going to transfer some from my wife to me -- and then call back tomorrow and see if I get the same answer or yet a third different answer playing CSR Roulette! I'll post here and follow up after...
JohnMI is offline  
Old Mar 31, 2018, 9:11 am
  #737  
 
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,609
Maybe not the best thread for this question but will greatly appreciate assistance:

beancounters at my company have eliminated AMEX PLAT and i have 300,000 points. I get 600k if i transfer to HH. About how many nights upper end Hilton brand is that?

thanks in advance
manstein58 is online now  
Old Apr 3, 2018, 8:36 am
  #738  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,005
Originally Posted by ma91pmh
does a transfer from amex membership rewards extend account status by a year?
Anyone know the answer to this? I couldn't find a reply.
CPRich is offline  
Old Apr 3, 2018, 10:10 am
  #739  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by CPRich
Anyone know the answer to this? I couldn't find a reply.
It should. From the T&C:
Members who do not have eligible activity as defined in a. - d. below in any 12 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity. To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 12 consecutive month period:
  1. stay at a hotel within the Hilton Portfolio pursuant to the terms herein;
  2. earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
  3. purchase Hilton Honors Points; or,
  4. donate Points through The Hilton Honors Giving Back Program.
beltway is offline  
Old Apr 3, 2018, 10:24 am
  #740  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by beltway
It should. From the T&C:
But that's referring to earning HH points (i.e. a co branded card) and not transferring points (AMEX Rewards to HH)..
RogerD408 is offline  
Old Apr 3, 2018, 11:00 am
  #741  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,005
Originally Posted by beltway
It should. From the T&C:
Yes, it seems it should. And from "how to keep Hilton active" articles elsewhere, it should. But I'd like to have an actual experience/confirmation, if possible.

If not, I'll lose the $4'ish in value and try transferring the minimum as the date gets closer.
CPRich is offline  
Old Apr 4, 2018, 2:13 am
  #742  
 
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Then you should use a Hilton Amex card to charge a meal or clothes or something else and you'll earn HH points for the statement period in which you made the charge. This extends your expiration period for HH points only and I assumed you have sufficient time to do so before your points expire.
DCBob is offline  
Old Oct 10, 2018, 9:46 am
  #743  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,706
It used to be that just having a co-brand card was enough to prevent expiration. That seems no longer the case, and you have to actually earn points through the card. Am I wrong?
italdesign is offline  
Old Oct 10, 2018, 1:14 pm
  #744  
 
Join Date: Dec 2017
Posts: 1,107
Using the card puts points in your HH account. That is what keeps it active. Plus being an amex card, you definitely want to use it now and then to keep amex happy.
thunderlounge is offline  
Old Nov 6, 2018, 10:15 am
  #745  
 
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,416
what happened to the Shopping portal and all the partners

Clicking links now, the shopping options seem completely limited. What happened to earning points at Walmart or Target?

Am I missing something?
caseminole is offline  
Old Nov 26, 2018, 12:10 pm
  #746  
 
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,416
Originally Posted by caseminole
Clicking links now, the shopping options seem completely limited. What happened to earning points at Walmart or Target?

Am I missing something?
how do i easily and quickly keep miles from expiring
caseminole is offline  
Old Nov 27, 2018, 8:50 pm
  #747  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by caseminole
how do i easily and quickly keep miles from expiring
Have you read the wiki at the top of the page?
beltway is offline  
Old Nov 27, 2018, 10:00 pm
  #748  
 
Join Date: Feb 2009
Location: Los Angeles, CA
Programs: UA Premier Gold, Starwood Gold, Plat AE, CO PP MC, Marriott Rewards Plat, Virgin Elevate Gold
Posts: 1,416
Originally Posted by beltway
Have you read the wiki at the top of the page?
this?
  1. stay at a hotel within the Hilton Worldwide portfolio pursuant to the terms herein;
  2. earn HHonors Points through any third party source of HHonors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
  3. purchase HHonors Points; or,
  4. donate points through The Hilton HHonors Giving Back Program.
caseminole is offline  
Old Feb 1, 2019, 4:01 pm
  #749  
 
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,493
Originally Posted by jgoggan
So, just as a data point. My last real activity was April 7, 2017, so I was worried about my points expiring. A week ago, I did some quick shopping through the Mall, but was afraid that they wouldn't post in time (they are pending, but it has only been a week). So, I called and explained the situation to see what I needed to do to keep them from expiring. She told me that I didn't have to worry about it because I just had activity on my account on March 21, 2018 that would extent it for another year. So, on March 21, I had transferred 1000 points (for free) to my wife's account. I said that I didn't think that a points transfer would could as activity to extend my expiration and she said that they absolutely did, so I didn't need to worry about it.

Just to be extra safe, I called back and simply asked when my current points would expire (without any of the other details), they said that it would indeed expire on April 7, 2018 -- and that the points transfer to my wife did not count as activity.

I then explained the situation to them -- that I had called earlier and was told the opposite. She said that she would double-check and put me on hold for quite a while. When she returned, she said that OUTGOING points do not reset your expiration, so my points would still expire on April 7th, 2018. So, I then asked the obvious question: "So, you're saying that if my wife sends me 1000 points, then that would be incoming and WOULD extend my expiration date?" She said that it would.

I'm going to transfer some from my wife to me -- and then call back tomorrow and see if I get the same answer or yet a third different answer playing CSR Roulette! I'll post here and follow up after...
Did you ever get a definitive answer to this? I transferred points to my husband a couple of months ago, which show as a points.com transfer. His last activity other than that was 3 February 2018. He initiated a transfer from Amex MR (UK) earlier in the week just in case but no sign of them so far. Am I worrying for nothing?
louie-m is online now  
Old Feb 14, 2019, 12:34 pm
  #750  
 
Join Date: May 2007
Posts: 747
Question which I am not clear about after reading the FAQ. My last Hilton stay was probably 2+ years ago. Somehow my points have not expired. I went online yesterday and booked a hotel stay for November 2019, now my account shows 44,000 points deducted from my account for the upcoming November reservation (I am used to hotel points being deducted after the stay not on making the reservation). Am I safe to assume that now that the reservation has been booked on points, the points are safe? I don't have an easy way to generate points activity between now and November
trilinearmipmap is offline  


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