Hilton London Hyde Park {GBR}
May 2, 2001, 8:05 am
#16
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
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Posts: 23,501
STAY CLEAR OF THIS HOTEL!!!!!!
THERE ARE BETTER HILTONS WITH MUCH BETTER SERVICE IN LONDON.
THIS HOTEL HAS BEEN THE WORST OF THE HILTONS IN LONDON IMO.
THERE ARE BETTER HILTONS WITH MUCH BETTER SERVICE IN LONDON.
THIS HOTEL HAS BEEN THE WORST OF THE HILTONS IN LONDON IMO.
May 2, 2001, 9:54 am
#17
Suspended
Join Date: May 2000
Posts: 1,604
I guess everyone gets different experiences but my stay there last December was very good. The staff was very friendly and even though there wasn't a conceirge desk, they would call around for answers they didn't know. The price wwas right also.
Jul 15, 2001, 9:35 am
#18
Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,149
London Hyde Park
Hi,
Has anyone stayed here? We will be staying Aug 21-29th. I booked the room months ago and got a fantastic rate. We also have booked two addtional rooms for the weekend for family and friends have booked for the weekend also. Just wondering if there's a chance of an upgrade. We are Diamond. Should I do anything in advance to help getting an upgrade? How's the hotel overall? I know it's one of the older properties but needed something reasonably priced considering the three rooms. Also we will be there over my husband's 50th birthday. Think the hotel will do anything special if I tell them?
Has anyone stayed here? We will be staying Aug 21-29th. I booked the room months ago and got a fantastic rate. We also have booked two addtional rooms for the weekend for family and friends have booked for the weekend also. Just wondering if there's a chance of an upgrade. We are Diamond. Should I do anything in advance to help getting an upgrade? How's the hotel overall? I know it's one of the older properties but needed something reasonably priced considering the three rooms. Also we will be there over my husband's 50th birthday. Think the hotel will do anything special if I tell them?
Jul 15, 2001, 1:02 pm
#20
Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,149
It's to late to change. I got the cheapest rate here 75GBP. We're experience London visitors so really only wanted a decent hotel. I chose Hilton because at the time we were Gold but are now Diamonds. Seeing as we are paying for three rooms I needed something that was fairly reasonable and this one beat the others on price when I booked a few months ago. We'll see how the customer service is and I'll post after the trip. It looks like the front desk is the same as anywhere. Sometimes good and sometimes not so good. Thanks for the replies.
Jul 15, 2001, 1:56 pm
#21
Join Date: Nov 2000
Location: HHonors Diamond, Uk
Posts: 57
Can't say how the Hyde Park is as I've never stayed there however over the last few months I have been spending 3-4 nights a week in various Hilton properties in London. As a Diamond I am very pleased with the way I am treated. The Kensington in my opinion is often overlooked but nowadays seems to be consistent in terms of upgrades without asking. Also use of lounge is no problem. The lounge can be very busy on weekday mornings and can be difficult to get to the breakfast area. A solution is to ask at the desk in the lounge for breakfast vouchers for your party. You simply hand these over downstairs to a waiter. Last week I had a rate of Ł51.45 + tax, the week before Ł61.00. I really like the Metropole and it often has reasonable rates however it is huge (1000+ rooms). May be a bit too impersonal for some. I'm not fond of the Hilton Park Lane and if you are looking for a Hilton of that standard try the Hilton Langham, which is hard to beat for its service and central location.
Jul 16, 2001, 1:48 am
#24
Join Date: Nov 2000
Location: HHonors Diamond, Uk
Posts: 57
Hi Tinkybelle
The web site often displays these rates especially in months outside of the summer: Mostly they are pay at booking though.
I just checked a date completely at random on the site (check in 22 August) and found this:
Ł69.00 HILTON VALUE PLUS (HS) DOUBLE ROOM
WITH INDIVIDUALLY CONTROLLED AIR CONDITIONING
FULL PAYMENT NON REFUNABLE AT TIME OF BOOKING
The web site often displays these rates especially in months outside of the summer: Mostly they are pay at booking though.
I just checked a date completely at random on the site (check in 22 August) and found this:
Ł69.00 HILTON VALUE PLUS (HS) DOUBLE ROOM
WITH INDIVIDUALLY CONTROLLED AIR CONDITIONING
FULL PAYMENT NON REFUNABLE AT TIME OF BOOKING
Jul 16, 2001, 11:57 am
#25
Join Date: May 2000
Posts: 2,098
During our stay in London this past February, I choose the Hyde Park Hilton as it was close to the shopping meccas as well as several tube stations. The hotel itself is fine; try to request an upgraded room, as there is a significant difference in the décor. While our stayed at Hilton properties have waned over the years, we are only “Gold” HHonors members at the time, however, we were walked over to the special services desk where we were checked in, rather than the front counter. Although we were paying over $200US per night, we were initially not upgraded, which was not really an issue, since we were not paying a rate that would warrant an upgrade, according to the hotel.
Our initial room was a smoking room, which we had not requested; our next room only had one bed, although there were three guests. Our final room, after two changes, was on the concierge floor, thanks to the urging of the bellman to the front desk. This, we were told, allowed access to the lounge with the nicer views of London. The following morning we signed in at the lounge, not being particularly interested in the continental breakfast, and took a seat, admiring the views. A few moments later, the front desk host asked us to leave, since we were upgraded to the concierge floor and had not “paid” for it, talk about embarrassing.
Having access to the lounge was not the highlight of this stay, however, the way it was handled was, as was the initial room changing game when we first arrived. I’ve stayed at other Hiltons in London and would recommend them over this property, which I still hold some resentment against.
Our initial room was a smoking room, which we had not requested; our next room only had one bed, although there were three guests. Our final room, after two changes, was on the concierge floor, thanks to the urging of the bellman to the front desk. This, we were told, allowed access to the lounge with the nicer views of London. The following morning we signed in at the lounge, not being particularly interested in the continental breakfast, and took a seat, admiring the views. A few moments later, the front desk host asked us to leave, since we were upgraded to the concierge floor and had not “paid” for it, talk about embarrassing.
Having access to the lounge was not the highlight of this stay, however, the way it was handled was, as was the initial room changing game when we first arrived. I’ve stayed at other Hiltons in London and would recommend them over this property, which I still hold some resentment against.
Jul 31, 2001, 6:24 am
#26
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
We gave a pass to the Hyde Park and stayed 3 nights at the Kensington Hilton for 69 GBP per night 2 weeks ago. As gold we were automatically upgraded to Executive Floor and free breakfasts. The rooms on the non-Executive Floors were definitely inferior.
Either way you are close to Notting Hill (some say it is trendy) with much more reasonablly priced restaurants than "downtown" Hiltons.
Bus and tube station is close--only about a 5-10 minute bus ride to Marble Arch. We actually walked back one day from Harrod's across Hyde Park/Kensington Gardens to Notting Hill where we stopped for dinner and continued walking back to the Kensington Hilton. It really isn't that far to all the action.
Either way you are close to Notting Hill (some say it is trendy) with much more reasonablly priced restaurants than "downtown" Hiltons.
Bus and tube station is close--only about a 5-10 minute bus ride to Marble Arch. We actually walked back one day from Harrod's across Hyde Park/Kensington Gardens to Notting Hill where we stopped for dinner and continued walking back to the Kensington Hilton. It really isn't that far to all the action.
Aug 2, 2001, 6:12 pm
#27
Join Date: Feb 1999
Location: Sacramento area, CA USA
Programs: UA Gold Million Miler, HH Gold, Marriott Gold
Posts: 2,858
I plan to stay 9/17 to 9/19 and am only finding cheap rates at the Islington. I'll probably take it but it sure is a haul to the rest of London. Best rate 73.80 GBP. No brekkie - but hopefully a Gold upgrade to lounge!
Sep 6, 2001, 9:26 am
#28
Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,149
Trip Report - London Hyde Park
I just posted a long trip report and to prevent complete cross posting here is the link. I am happy to answere any questions.
http://www.flyertalk.com/travel/fttr...ML/000009.html
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What do you mean you flew LowCost Airlines just because it was cheaper and a direct flight? What about the MILES?
http://www.flyertalk.com/travel/fttr...ML/000009.html
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What do you mean you flew LowCost Airlines just because it was cheaper and a direct flight? What about the MILES?
Sep 6, 2001, 12:54 pm
#29
Join Date: Aug 2001
Location: NC
Programs: Delta Diamond/3MM; Hyatt Globalist; Hilton Diamond; Hertz PC
Posts: 382
Congrats on getting [email protected] to intervene on your breakfast. I tried that at the Waldorf Astoria two weeks ago, but I never heard back from HHonors. It was only an overnight stay, though.
Sep 6, 2001, 3:21 pm
#30
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Join Date: Sep 2002
Location: Copenhagen
Programs: British Airways Gold (oneWorld Emerald), Starwood Preferred Guest Platinum
Posts: 1,713
It seems in the UK the hotels try to operate with "Either Upgrade OR breakfast" when in fact it is both... Got the exact same response as in you TR from another Hilton in London recently, "since we have upgraded you the breakfast would still be an extra." Phew!