Hilton Brussels City {BEL}
#196
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Just booked a trip here at the end of December and trying to decide where to stay.
I have corporate rates (that I'm allowed to use for personal travel) of 119Euro for Hilton Brussels City and 95Euro for the HGI (which doesn't seem to have a separate thread).
Is the Brussels City worth the extra 24Euro/night (total of 72Euro since I'll be using Citi to snag 4th night free on this)? The alternative is either the Renaissance (corporate rate is 84Euro/night) or Marriott Grand Palace (corporate rate is 125euro/night).
First time to Brussels - only thing set in stone is we want to visit the Neuhaus factory store since we are both big Neuhaus fans
I have corporate rates (that I'm allowed to use for personal travel) of 119Euro for Hilton Brussels City and 95Euro for the HGI (which doesn't seem to have a separate thread).
Is the Brussels City worth the extra 24Euro/night (total of 72Euro since I'll be using Citi to snag 4th night free on this)? The alternative is either the Renaissance (corporate rate is 84Euro/night) or Marriott Grand Palace (corporate rate is 125euro/night).
First time to Brussels - only thing set in stone is we want to visit the Neuhaus factory store since we are both big Neuhaus fans
Last edited by Duke787; Sep 8, 2017 at 9:47 am
#197
Join Date: Jan 2008
Location: Sydney, Australia
Programs: HH Diamond, Marriott Titanium/LTG, IHG Platinum
Posts: 1,921
*bump* sorry to do this
Any recent updates on what to expect at this hotel?
After wasting too much time thinking where to stay here or the Hilton Grand Place, we opted to stay here for two nights next night, paying 85€ per night inclusive of taxes. The Grand Place property was asking double that price.
Is the walk to the Grand Place OK and relatively safe at night? and also relatively safe between the train station and the hotel?
I ask this because last time I was in Brussels, thinking 5 years now, someone tried to pickpocket me in broad daylight - that I had to shove the guy away.
Any recent updates on what to expect at this hotel?
After wasting too much time thinking where to stay here or the Hilton Grand Place, we opted to stay here for two nights next night, paying 85€ per night inclusive of taxes. The Grand Place property was asking double that price.
Is the walk to the Grand Place OK and relatively safe at night? and also relatively safe between the train station and the hotel?
I ask this because last time I was in Brussels, thinking 5 years now, someone tried to pickpocket me in broad daylight - that I had to shove the guy away.
#198
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 658
I stay here quiet often, depending on the price (like you say- when the price difference is big with the other Hilton- I stay here).
I know exactly what to expect so we are never disappointed.
Some of the staff members (like Matthijs) are amazing! Rooms are decent (we prefer the 'deluxe' rooms - even though we have been upgraded to a suite a few times, those are a bit depressing...). Hotel is a bit dated but location is good, walking from the Grand Place area is quiet safe (I have done this many times at 3 am on a Sunday, alone...). Walking to the train station is also ok and safe (if you follow the 'Vooruitgangstraat' route, I wouldn't recommend to walk to the station trough the back, under the bridge at night) Gym, sauna, steam room are quiet nice. Breakfast is basic but does the job for a few nights.
They also provide drink vouchers for elite members, they have always given me a few more after asking for it :-)
Don't try to expect too much and you will be fine...
I know exactly what to expect so we are never disappointed.
Some of the staff members (like Matthijs) are amazing! Rooms are decent (we prefer the 'deluxe' rooms - even though we have been upgraded to a suite a few times, those are a bit depressing...). Hotel is a bit dated but location is good, walking from the Grand Place area is quiet safe (I have done this many times at 3 am on a Sunday, alone...). Walking to the train station is also ok and safe (if you follow the 'Vooruitgangstraat' route, I wouldn't recommend to walk to the station trough the back, under the bridge at night) Gym, sauna, steam room are quiet nice. Breakfast is basic but does the job for a few nights.
They also provide drink vouchers for elite members, they have always given me a few more after asking for it :-)
Don't try to expect too much and you will be fine...
#199
Join Date: Jan 2008
Location: Sydney, Australia
Programs: HH Diamond, Marriott Titanium/LTG, IHG Platinum
Posts: 1,921
I stay here quiet often, depending on the price (like you say- when the price difference is big with the other Hilton- I stay here).
I know exactly what to expect so we are never disappointed.
Some of the staff members (like Matthijs) are amazing! Rooms are decent (we prefer the 'deluxe' rooms - even though we have been upgraded to a suite a few times, those are a bit depressing...). Hotel is a bit dated but location is good, walking from the Grand Place area is quiet safe (I have done this many times at 3 am on a Sunday, alone...). Walking to the train station is also ok and safe (if you follow the 'Vooruitgangstraat' route, I wouldn't recommend to walk to the station trough the back, under the bridge at night) Gym, sauna, steam room are quiet nice. Breakfast is basic but does the job for a few nights.
They also provide drink vouchers for elite members, they have always given me a few more after asking for it :-)
Don't try to expect too much and you will be fine...
I know exactly what to expect so we are never disappointed.
Some of the staff members (like Matthijs) are amazing! Rooms are decent (we prefer the 'deluxe' rooms - even though we have been upgraded to a suite a few times, those are a bit depressing...). Hotel is a bit dated but location is good, walking from the Grand Place area is quiet safe (I have done this many times at 3 am on a Sunday, alone...). Walking to the train station is also ok and safe (if you follow the 'Vooruitgangstraat' route, I wouldn't recommend to walk to the station trough the back, under the bridge at night) Gym, sauna, steam room are quiet nice. Breakfast is basic but does the job for a few nights.
They also provide drink vouchers for elite members, they have always given me a few more after asking for it :-)
Don't try to expect too much and you will be fine...
I will expect a tiny room, an OK breakfast, but a safe and relatively easy walking distance to the Grand Place and surrounds.
At 85 I guess I won't worry too much if it doesn't meet my lowered expectation.
#200
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 658
Standard rooms are indeed tiny here but in 25-30 stays I have always been upgraded to at least a deluxe room and they are quiet spacious, especially the corner rooms. It can be noisy at night (police sirens) though. Rooms at the back (facing the botanical garden which is worth a visit) are quiter than the ones facing the front.
#201
Join Date: Dec 2012
Location: DUS, BRU, POA
Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat
Posts: 1,083
Place Rogier has improved big time since construction work is finished, and as far as I'm concerned it is the Hilton with the best cost/benefit ratio in town. A clear no go is the fairly new Garden Inn close to Louisalaan. Especially the whole staff there is completely useless and incompetent (experience of 5-6 independent stays over 2 years when the City hotel was full).
#202
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 658
Can't agree more. Staff pretty useless, breakfast experience about the worst I have had in Brussels (some very basic hotels I know do better) and I don't like the location. 3 times was enough and there won't be a 4th...
#203
Join Date: Jul 2012
Programs: HH D
Posts: 1,628
Over my last three stays at the Hilton Brussels City, I didn't get upgraded. Coupon is only valid for house wine, or beer on tap, but 'de la Senne' on tap is excluded. That's not Hilton, you'll say "Sir unfortunately that beer is not covered by your coupon, but I'll make a one time exception". I've about had it with them.
#204
Join Date: Sep 2009
Location: Milan
Programs: BA Gold (CCR), Cartafreccia, HH Diamond, Esselunga Fidaty Gold
Posts: 439
Hilton Brussels City will be rebranded as Hotel Indigo Brussels City (IHG)
On November 4th 2019, Hilton Brussels City will be re-branded to Hotel Indigo Brussels City. The hotel will continue to be operated by the same legal entity (Town Hotel SA), under a license of InterContinental Hotel Group (IHG).
The property is currently undergoing a complete make-over. As of January 2020, it will feature a brand new restaurant and lobby on the ground floor where you will be able to enjoy natures finest foods in a setting that draws inspiration from the neighbouring botanical gardens.
All upcoming reservations will be honoured and all reservation details will be respected,including confirmed rate, room type, special requests, cancellation policy and terms & conditions. Upon arrival guests will be allocated a non-renovated room, as initially booked.
As of 27/09/2019 all existing reservations will be transferred to the IHG system. Therefore a guest will simultaneously receive a cancellation from Hilton Brussels City and an identical reservation confirmation for Hotel Indigo Brussels City.
Please note that the hotel will be affiliated to the IHG Rewards Club loyalty program and we are happy to award IHG points and benefits for the stay. This means that after November 4th any Hilton Honors programs benefits will no longer apply.
The property is currently undergoing a complete make-over. As of January 2020, it will feature a brand new restaurant and lobby on the ground floor where you will be able to enjoy natures finest foods in a setting that draws inspiration from the neighbouring botanical gardens.
All upcoming reservations will be honoured and all reservation details will be respected,including confirmed rate, room type, special requests, cancellation policy and terms & conditions. Upon arrival guests will be allocated a non-renovated room, as initially booked.
As of 27/09/2019 all existing reservations will be transferred to the IHG system. Therefore a guest will simultaneously receive a cancellation from Hilton Brussels City and an identical reservation confirmation for Hotel Indigo Brussels City.
Please note that the hotel will be affiliated to the IHG Rewards Club loyalty program and we are happy to award IHG points and benefits for the stay. This means that after November 4th any Hilton Honors programs benefits will no longer apply.
#205
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,758
It would be interesting to know the legal position for someone making a non refundable booking on the assumption that a property was for Brand A and conferring status benefits only to have their original booking novated in this way to a brand with no benefits. Seems to me that is a contractual breach and free cancellation should be available?
That said I love Indigo and wearing my IHG Spire/RA/IC hat I am generally more excited about Indigo stays than I am about Hilton stays.
That said I love Indigo and wearing my IHG Spire/RA/IC hat I am generally more excited about Indigo stays than I am about Hilton stays.
#206
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,451
Hilton Brussels City became Indigo and now the former Crowne Plaza will become DT Brussels City, right next to the old Brussels City
Shame no lounge
I guess the owners couldn't resist Sir Simon's charms for much longer?
Shame no lounge
I guess the owners couldn't resist Sir Simon's charms for much longer?
#207
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,452
Hilton and HG around 140
DT 110
Advice?
We are typical tourists
#208
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,321
Is lounge (which may be closed or have reduced offerings?) worth €30 to you
I have stayed at the CP and think it will be fine as a DT
Would not pay €140 for HGI especially if Hilton (assume you mean Grand Place) is the same price...
I have stayed at the CP and think it will be fine as a DT
Would not pay €140 for HGI especially if Hilton (assume you mean Grand Place) is the same price...