Hilton Buenos Aires {ARG}

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Old Jun 17, 19, 8:21 pm
  #541  
 
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Originally Posted by IAN-UK View Post
Booking and paying for Tienda Leone remise by credit card at the airport took only a couple of minutes. Drivers were waiting. New car, helpful driver: but it's pricey at almost AEP1600. Even these divers will try to avoid confrontation with regular taxi drivers by not dropping you off by the hotel doors.
Our Tienda Leone car had not the slightest hesitation about dropping us off at the main entrance, helping with out bags, etc. Same for the return trip, which we ended up booking with Tienda Leone as well, but via the web, which gave us a nice discount (ended up under 800) and let us pay by credit card on line. Car pulled up front and waited for us.

Originally Posted by IAN-UK View Post
On all journeys back to the airport, be aware that drivers might try to avoid tolls. This is particularly the case on fixed fare trips (eg Taxi Ezeiza), where "accidents on the toll road" are the excuse.
The Tienda Leone price each way specifically said it included tolls and driver tip, which is perhaps why the drivers didn't try to avoid the tolls. (We would have contacted the company to insist on a refund.)

Originally Posted by IAN-UK View Post
But really, the Hilton is a terrible disappointment. The big brands are badly represented in Buenos Aires. The Hilton's rooms are old, and getting decidedly shabby. Executive rooms are, of course, no different to regular rooms, just as shabby as the rest. And there'll be no fruit in your room, no coffee machine, no drinks in the mini-bar, no glasses for drinks and there'll be paper cups for making tea. It isn't in anyway the luxury hotel it self-promotes.
I stayed in March of this year, and also a couple of years ago. Both stays were very similar. No fruit in room, and I did not even open the mini-bar so I can't say what was or wasn't in there. I never use glasses or mugs in the rooms at any hotel anywhere unless I see carts full of freshly washed ones rolling through the halls, since if they aren't washed en masse in the kitchen, they are washed by hand by housekeeping in the rooms, and I don't trust that. Neither my room from a couple years ago, nor either of my rooms from March were what I would call shabby. They weren't ultra-modern, but they were clean and functional and pleasant enough. The bathroom was in decent shape, sink, shower and toilet worked fine. Bath amenities were nicer than standard Hilton-issue ones. The executive lounge was decent but got very crowded at times (obviously depends on hotel occupancy) so best to get there just before service starts.

Originally Posted by MP001 View Post
Any feedback about the breakfast?
I've had breakfast in both the lounge and the restaurant. The restaurant has much more variety, including smoked salmon (a breakfast favorite of mine), custom egg station, etc.

Originally Posted by IAN-UK View Post
The hotel is fine if you want the security of a known quantity even if it is low in either luxury or charm. In essence this is just like the run of the mill Hiltons you find in odd corners of the US. It would be totally eclipsed by DoubleTrees in many parts of the world.
I disagree that the property is comparable to a "run of the mill Hiltons you find in odd corners of the US" because in my experience, US Hilton properties tend to be what I would call shabby -- worn out room furnishings, a depressing and overcrowded executive lounge with a pitiful breakfast, and no restaurant breakfast offered to Diamonds. Don't get me wrong, this property is nowhere near the level of luxury or service you'd find at, say, the Hilton Tokyo or the Conrad Hong Kong, but it's comparable to Hilton properties all over the world. Plenty of European Hiltons have far smaller rooms, for example. The Hilton Sydney has rooms the size of postage stamps (they do have a nice restaurant breakfast, although not nearly as nice as it was just a few years ago). I'd say this property falls somewhere in the mid-range of non-US properties.

Originally Posted by IAN-UK View Post
i tried once downstairs, but it was just so crowded i turned round and went back up to the lounge.
I'm certain this is highly dependent on hotel occupancy and time of day. In my experience, I never had a wait for a table downstairs, but after I was done I often saw a long line waiting to be seated; when the hotel is busy earlier is usually better than later.
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Old Jun 18, 19, 9:33 am
  #542  
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Originally Posted by dmarge18 View Post
We REALLY enjoyed the Curio last year when we were there. Yes, the rooms are a bit small and it wasn't soundproof, but it also wasn't that loud. The property, especially if for a leisure trip, is well located in the San Telmo neighborhood, with great restaurants and places to drink nearby. It's definitely a bit easier to get to via taxi instead of public transit, but it's also not extremely far (6-8 blocks?) form the subway. The property was definitely unique and I'd recommend it.
The Curio is in a nice location. Also, don't discount the bus - the Metrobus del Bajo (a bus rapid transit lane) is just a few blocks east, on Paseo Colon. While it might be a bit confusing at first, and you need to know your bus line in advance, the 152 will take you all the way to Retiro in a few minutes, and extends out (on city streets) through Palermo, up to Martinez. And there's no car access to the hotel on Sunday, all day until sometime at night.
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Old Jun 19, 19, 2:52 am
  #543  
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Originally Posted by anabolism View Post
Our Tienda Leone car had not the slightest hesitation about dropping us off at the main entrance
But mine not only hesitated, she stopped on the street and asked "is this OK, or do you want me to pull into the entrance?".

Originally Posted by anabolism View Post
Same for the return trip, which we ended up booking with Tienda Leone as well, but via the web, which gave us a nice discount (ended up under 800) and let us pay by credit card on line.
ARS800 is a stonkingly good fare - the price of two Tienda Leon BUS tickets to the airport. The regular rate for a remis is 1550.
Could you share how you managed it?

By he way, there's nothing shabby about the bus service. The terminal is an easy walk from the Hilton and the E-line metro. And discounting any wait time to synch with the schedule, it's about as fast as a taxi - mainly because it has a dedicated through route at tolls.



Originally Posted by anabolism View Post
I stayed in March of this year, and also a couple of years ago. Both stays were very similar. No fruit in room, and I did not even open the mini-bar so I can't say what was or wasn't in there. I never use glasses or mugs in the rooms at any hotel anywhere unless I see carts full of freshly washed ones rolling through the halls, since if they aren't washed en masse in the kitchen, they are washed by hand by housekeeping in the rooms, and I don't trust that. Neither my room from a couple years ago, nor either of my rooms from March were what I would call shabby. They weren't ultra-modern, but they were clean and functional and pleasant enough. The bathroom was in decent shape, sink, shower and toilet worked fine. Bath amenities were nicer than standard Hilton-issue ones. The executive lounge was decent but got very crowded at times (obviously depends on hotel occupancy) so best to get there just before service starts.

thanks! I'm pleased I wasn't singled out for bad treatment.

So it's no cups, mugs, glasses or spoons; a completely empty mini-bar; no bottled water (though two bottles offered at check-in, to carry to my room in the Holiday Inn Express style); no available bedside power points; no slippers, no turn-down service.

And that's in the top level rooms of a hotel that promotes itself as a luxury option in Buenos Aires

It's not a bad hotel. But it's an expensive hotel with executive-level rooms that come nowhere near any definition of luxury I'd use. Penny-pinching is a definition that fits more closely.


Originally Posted by anabolism View Post
I've had breakfast in both the lounge and the restaurant. The restaurant has much more variety, including smoked salmon (a breakfast favorite of mine), custom egg station, etc.
It wouldn't, then, be too difficult to put a platter of smoked salmon alongside the sugary carbs and ultra-cheap cuts of cold meat in the lounge breakfast array. Not beyond the logistical capability of a 5-star hotel. But I guess that would go against the management theme of cost cutting.

Originally Posted by anabolism View Post
I disagree that the property is comparable to a "run of the mill Hiltons you find in odd corners of the US" because in my experience, US Hilton properties tend to be what I would call shabby -- worn out room furnishings, a depressing and overcrowded executive lounge with a pitiful breakfast, and no restaurant breakfast offered to Diamonds.
Yes. To someone inured to the standards of Hiltons in the US, or in thrall to Diamond-world, the hotel could well be acceptable.
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Old Jun 19, 19, 12:56 pm
  #544  
 
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Originally Posted by IAN-UK View Post
But mine not only hesitated, she stopped on the street and asked "is this OK, or do you want me to pull into the entrance?".
Sorry to hear that.

Originally Posted by IAN-UK View Post
Could you share how you managed it?
No secret, the web offered it. Perhaps it was a special.

Originally Posted by IAN-UK View Post
By he way, there's nothing shabby about the bus service. The terminal is an easy walk from the Hilton and the E-line metro. And discounting any wait time to synch with the schedule, it's about as fast as a taxi - mainly because it has a dedicated through route at tolls.
Good to know. We passed the bus terminal often on walks.

Originally Posted by IAN-UK View Post
So it's no cups, mugs, glasses or spoons; a completely empty mini-bar; no bottled water (though two bottles offered at check-in, to carry to my room in the Holiday Inn Express style); no available bedside power points; no slippers, no turn-down service.
I think there were mugs with spoons, but since I never use those I can't be certain. We did have ample bottled water in the room, with more available by asking a housekeeper or calling. We did have robes and slippers as well.

Originally Posted by IAN-UK View Post
It wouldn't, then, be too difficult to put a platter of smoked salmon alongside the sugary carbs and ultra-cheap cuts of cold meat in the lounge breakfast array. Not beyond the logistical capability of a 5-star hotel.
Of course they could easily do so if they wished. My first stay, a couple years ago, smoked salmon wasn't out on the buffet in the restaurant breakfast either, but was available by request. On our stay in March it was out.

Originally Posted by IAN-UK View Post
o someone inured to the standards of Hiltons in the US, or in thrall to Diamond-world, the hotel could well be acceptable.
I wouldn't say "inured" but I was responding to the statement that this property is what you'd find in an out of the way corner of the US and that's not accurate. Domestic US Hilton properties are much worse than this. True, there are other international properties that are better, but this isn't the worst international property either.
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