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DISCUSSION for Hilton Honors Hotels in Brussels, Belgium {BEL}

DISCUSSION for Hilton Honors Hotels in Brussels, Belgium {BEL}

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Old Mar 10, 02, 1:02 pm
  #1  
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Arrow DISCUSSION for Hilton Honors Hotels in Brussels, Belgium {BEL}

Seeking advice on quality of service,guest rooms and location/proximity train/airport/ and center of city for shopping dining & nightlife at Conrad Hilton or Hilton Brussels .
Also how treatment was for Diamond elite or Gold if not Diamond thank you for your input................



[This message has been edited by 777 global mile hound (edited 03-10-2002).]
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Old Mar 10, 02, 3:54 pm
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Hi 777 global mile hound,

As a new gold I will be staying at the Hilton Brussels City and the Hilton Brussels over easter so a report will be written after the trip.

You can click on search and type in "Brussels" to call up all related posts.

Regards
TBS
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Old Mar 10, 02, 4:20 pm
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thanx I look foward to it!!
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Old Mar 11, 02, 9:19 am
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I stayed at the Brussels Hilton on blvd. Waterloo for one night on 1/19/02. As a diamond vip I was upgraded to a nice junior suite on the executive floor (after a little bit of prodding, originally they had me blocked in a standard exec. room). The bathroom was great. A huge soaking tub and a seperate shower. This shower was the kind with 6 spray nozels on the side as well as being a steam shower. Very relaxing, I highly recommend it. Overall the room was very nice with modern style and furnishings. Breakfast in the exec lounge was ok, nothing special. Staff was friendly and helpfull. There is a metro stop one block away at ave. Louise, which you can connect through to anywhere you need to go. The 'Grand Place' took me 15 minutes to get to.

Hope this helps.
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Old Mar 11, 02, 11:37 pm
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My wife and I stayed at the Brussels Hilton three Thanksgivings ago. With my Diamond status, we were allowed early check-in, while everyone else on our flight (DL hotel and flight deal) was told they had to wait until 1pm. Godiva chocolates and excellent choices of European beers on the concierge floor. Excellent snacks and food all day. We really enjoyed it even though it was cold out. Excellent nearby restaurants serving mussells helped beat the chill.
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Old Mar 16, 02, 5:50 pm
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777 --

My wife and I stayed at the Conrad Brussels shortly after it opened, 6 or 7 years I believe. As a "gold," was upgraded to what I presume was an Exec. Suite. Very nice room with all the amenities. Even had a rubber ducky in the bathroom, which we still have! Just down the hall was Axel Rose who had given a concert in Paris the nite before. Thru his drummer, we were able to get Axel's autograph for our kids as Axel was still sleeping the next morning when we asked. Don't remember about the convenience of the location for shopping, sights, etc. as we had a car and so wasn't paying attention to those details for someone "on foot."
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Old Mar 16, 02, 9:29 pm
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I have stayed at Brussels Hilton on Waterloo 3 times in the past 3 years. I give it 3.5 Doakes out of a possible 5 Doakes. Never upgraded as Gold but free breakfast not a problem and the quality is good. Excellent shopping area (Avenue Louise as well as the adjacent streets to the hotel), longish walk to the Grand Place and Art Museums (I'd say 2 km or 1.2 miles SAE), close to the subway so no need for cabs to the airport or railroad station.

Minus is that service is efficient but cold, concierge is rather unhelpful and has himself overrated, and the rooms are not large. Also, there WAS high-rise construction nearby that generated much noise around 0730 if you are a late sleeper. It could be done by now as it looked to be in the latter stages when I was there this fall.

JD
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Old Mar 17, 02, 5:33 pm
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I agree on JD's comment above.
You will get a wake up call from the construction crew at 7 in the morning.
They might have completed the renovation by now, but it did happen to me last November. I called the front desk & the manager to complain, they aplogized but that didn't stop the drilling in my floor.

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Old Apr 1, 02, 12:12 pm
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A tale of two Brussels Hiltons ( apologies to Charles Dickens)

Hi,

I have just returned from an easter break in Brussels and stayed at the Hilton Brussels City and Hilton Brusssels: My impressions are as follows

Hilton Brussels City
Place Rogier
29th-30th March
Room on 8th Floor
Rate : 99 Euro.

I arrived around 6pm after a short 5minute walk from the Gare du Nord. The hotel is beside the Crown Plaza and is on the opposite side of the square to the Sheraton. The hotel looked new and modern. Check in was quick and was given a room on the 8th floor (9 in total). Do not think there was a executive lounge.
My room looked into the courtyard and the window opened.The room was large and well maintained. It had a wooden floor with a large rug over a part of the area, well lit, with a minibar, room safe ironing board and well soundproofed. The bathroom was well lit , clean and with good water pressure. I liked the fact that at the bedside table you had switches for the individual bed lights and one for the entire room. You had to put your key card in a switch by the door to turn the lights on.
I found the bed a little strange as as it was a King size bed but had 2 single duvets .
The overall impression was of a scanidinavian feel as the back of the bed and all the wardrobes were of browwn wood.
The guest facilites folder had the Scandic Albert Premier Hotel ( previous name of the hotel)
The hotel had no pool but a steam room,hamman and fitness room which was fine and the bar was good.
It is about a 15 minute walk to the Grand Place.
In the morning the breakfast buffet ( included in the rate) was very good with self service orange juice, cereal, fruit, hot breakfast plates, bread and pastries etc . Upon walking outside , The area immediately to the north of the hotel had demolition work going on but I did not hear it in my room on the inside but could hear it slightly from the elevator lounge onthe 8th floor.
I asked for a late check out to 2pm and got in with no problem. However as I returned at 1:15pm to pack my keycard did not work ( back to the lobby) .The check in lady said that the key was programmed to not work after 12 noon and she was apologetic that she forgot to programme the key when I asked for the check out earlier. She offered to put by case in the left luggage room nbut I declined as I was going straight to the Hilton Brussels. Check out was rapid and the bill correct.

Hilton Brussels
Boulevard du Waterloo
Room 1220
30th March-1st April
Rate 125 Euro per night ( breakfast included)

I checked in at 2:30pm and although not upgraded to the executive floors (16-24) I was given a very nice corner room facing northwest ( one of the better corner rooms ) as it looked towards the lower town , grand place and the atomium. There was a welcome plate of strwaberries, raspberries and blackcurrants and mini belgian chocolate easter eggs.
The room also contained a bathrobe, safe, mini bar ,slippers.
Allltohugh not requested when I returned in the evening, I found my bed had been turned down with another couple of easter eggs and the ice bucjet had been filled with ice ( i did not see an ice machine on my floor)-which was a nice touch.
The Breakfast buffet in the cafe D'Ergemont is in a good location overlooking the Jardins d'Ergemont and had a reasonable selection of fruit, cereal ,bread etc ( including a couple of crossiants and a couple of hard boiled painted eggs and mini chocolate eggs on Easter Sunday). The quality was good but I have had alarger selection at other Hiltons but I prefer the orange juice to be self service rather than being offered only 1 glass and no refills.
Overall I prefered the breakfast at the Brussels City Hilton
The gym( no swimming pool) is on the 16th floor( helth studio is past reception on the ground floor) and you have to get a special key from reception which is only valid once then the next time you wish to use the gym -need to get another key. Some of the elevators are dedicated to the executive floors which I found out asfter the gym as I went into an elevator only to find it was going to the lobby and had to go back up).

The bar "le bar" is fine although on Sunday they aparently do not serve coffee in the bar after 5pm -I had to go to the lobby lounge.

At peak times in the morning I had to wait several minutes for a lift as it was full of American tourists on a Vantage Holiday ( they were easily recoginsable as they had large lapel badges saying

" Bob

New Hampshire"
( names have been changed to protect the innocent!!) and they even wore them when going outside for a walk (how to identify yourself as a tourist in 1 easy lesson!! )

A note was placed on the bed with the chocolates advising us of the time change and the laundry was not avaialable on Monday ( Bank Holiday) which was a nice touch

Check out was quick and correct and it was a short walk to the Louisa Metro station.
Overall a fine hotel ( better buffet and a swimming pool would upgrade this to a very good hotel)
They also had BBC 1 and BBC2 tv channels
Thank for bearing with me
Hope your easter was a good one!!

[Edited for a better review of the breakfast buffet]

[This message has been edited by The _Banking_Scot (edited 04-03-2002).]
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Old Apr 2, 02, 8:31 pm
  #10  
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I stayed at the BRU Hilton last Oct., and ate at the breakfast buffet once (I was on the executive level, but the Clubroom was closed early unlike the ground floor restaurant and I had to leave early). I thought the buffet was very good. There was lots of fruit, breads, smoked salmon,etc. - a wide variety of items, so I`m surprised you didn`t like it. But I didn`t get all the room gifts you got.
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Old Dec 6, 02, 9:39 pm
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Conrad Brussels or Brussels Hilton

I have done an extensive search on here on these two properties, found a lot of info, but I am still a little torn.

There is only about a $25.00 difference between the two properties so price does not matter that much. Anyone have recent stay experiences there? How does each property treat HHonors Gold members? I read some reports on stays earlier in the year and it is truly a mixed bag. Some love the Hilton some love the Conrad.

Thanks once again for the help.
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Old Dec 6, 02, 10:53 pm
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The Conrad is one of my all time favorite hotels.Exceptional staff and great location
Beautiful world class public areas. Highly satisfactory accomodations
Impressive service ,friendly ,very helpful staff.Great breakfast.Good elite recognition
and a wonderful welcome ammenity
large box of Godiva chocolates
Looking foward to a return!
Also outstanding privately owned health club
But it will cost you even if your Diamond
have to say that it is worth it though
Great facility
I toured the other Hilton property.I give it a satisfactory rating but certainly not in the same league in this mans opinion
Enjoy

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Old Dec 7, 02, 1:22 am
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by 777 global mile hound:
The Conrad is one of my all time favorite hotels.Exceptional staff and great location
Beautiful world class public areas. Highly satisfactory accomodations
Impressive service ,friendly ,very helpful staff.Great breakfast.Good elite recognition
and a wonderful welcome ammenity
large box of Godiva chocolates
Looking foward to a return!
Also outstanding privately owned health club
But it will cost you even if your Diamond
have to say that it is worth it though
Great facility
I toured the other Hilton property.I give it a satisfactory rating but certainly not in the same league in this mans opinion
Enjoy

</font>
I too recommend the Conrad Brussels for a classic feel in the public areas and modern luxury in the rooms. I make this recommendation despite the fact that the security can be a bit overzealous at this building. In 2000, they ushered me out of the bathroom in the lobby since a guy with a baseball cap and a backpack (namely myself) went to the check in desk (to arrange for my room) and then 10 minutes later to the lobby bathroom since my room was not ready after a long flight from Chicago to Brussels. The General Manager of the hotel apologized on behalf of the security guard who was reprimanded in front of me by even the apologetic check-in desk.

Save the 9/11 tragedy, BRU was my worst travel experience ever. From the BRU immigration woman (not a lady) who kept asking me questions about where I was staying, who was paying, etc. and if I had money with me, this trip was sort of a mess. I kindly informed the petty immigration officer that only the desperate and/or a fool would travel the world without money, and I could assure her that, even if she is desperate or a fool, most would consider me neither. The best part was telling her that no sensible American would ever consider settling down in a country whose sole influence is derived from the generosity of the rest of the world -- whether it be the EU countries or America (through NATO). Interestingly enough, I have many Belgian (and other) friends in business, diplomacy, government, etc. from there. My French was great that day. ;-)
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Old Dec 7, 02, 6:00 am
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Had an award stay at the Conrad in Oct, got upgraded nice overlooking the inner courtyard on request and free breakfast (hotel has no lounge) found the staff quite friendly especailly the night concierges. Good location lot of shops and some very nice restaurants nearbly short walk to subway.
mike
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Old Dec 7, 02, 11:18 am
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I too would recommend the Conrad.
I stayed there about 6 months ago and as gold was upgraded to a massive room with a partial view of the city.
The rooms are decorated in a slightly grander style than the Hilton.
Also there is a Champneys downstairs if you're into that sort of thing.
Didn't get a free breakfast.... must remember to ask next time!

The Hilton also upgraded me and provided free tram tickets to get around the city (instead of breakfast which was included in the rate)
The rooms are a little more modern but much smaller than the Conrad. Because of the position and size of the hotel you can get a great view of the city!
No lounge access for golds.

Steer clear of the Hilton Brussels city. Again provided with an upgrade and tram tickets, but the staff are some of the rudest and least helpful I have come across!

If you want more info let me know!
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