Gold Room Upgrade
#2
Join Date: May 2005
Posts: 4,870
Ask at front desk...golds are way down the list for upgrades after Lifetime Diamond, Diamond, frequent property guests, etc. etc.
#3
Suspended
Join Date: Sep 2020
Programs: Choice/Best Western
Posts: 28
Keep the hope down on the success rate for upgrades. Being gold myself, I appreciate the points bonus and f & b credit, but upgrades are even lower than the teeth I seem to pull when asking for a 12 pm check out.
#4
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,320
Re: checking in on the app... there's been rumors for years that checking in on the app locks you into the room you select and eliminates any chance for an upgrade. The front desk assumes you checked in online to pick a specific room and do not wish to be changed from that room. YMMV.
#6
Join Date: Aug 2020
Location: Somewhere in the Mid-Atlantic
Programs: Hilton Honors Diamond
Posts: 619
Re: checking in on the app... there's been rumors for years that checking in on the app locks you into the room you select and eliminates any chance for an upgrade. The front desk assumes you checked in online to pick a specific room and do not wish to be changed from that room. YMMV.
Last edited by The Road Goes On Forever; May 19, 2022 at 11:50 am
#7
Join Date: Jul 2012
Programs: Ihg diamond ambassador hilton gold
Posts: 196
As a gold, I got an upgrade this morning to king exec room tonight with lounge access at heathrow t5. Purposely avoided checking in as on app as wasn't bothered which bit of the car park my room overlooked.
Have a separate two night stay tomorrow in Evian and was keen to get lake view room with balcony so in my head iv pulled myself out of the upgrade list by checking in on app there.
Had three upgrades out of three eligible hilton stays this year at notts gateway, Reading and at NCL airport.
Have a separate two night stay tomorrow in Evian and was keen to get lake view room with balcony so in my head iv pulled myself out of the upgrade list by checking in on app there.
Had three upgrades out of three eligible hilton stays this year at notts gateway, Reading and at NCL airport.
#8
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
Yes, usually your room won't be changed if you choose it online, but recently it happened to me twice - one was a further upgrade, having already been upgraded before olci, and the other was just to another room for an unknown reason but didn't bother me