[ARCHIVE 2020] Conrad Maldives Rangali Island {MDV}
Jan 7, 20, 6:37 pm
#91
Join Date: Sep 2009
Posts: 482
Thanks. There were a few specific bits in the reservation that meant we really needed to speak to someone (we wanted to combine the redemption with additional paid nights and an upgrade for the redeemed nights, and CMRI advised we pass on specific contact details as part of the redemption).
I think we got there in the end (probably we finally ended up with a decent agent), but frustrating that what felt like a fairly standard request was met with such unlimited confusion.
I think we got there in the end (probably we finally ended up with a decent agent), but frustrating that what felt like a fairly standard request was met with such unlimited confusion.
Regarding the room upgrade with cash, I told them from this time to this time period, I like to upgrade from water villa to Beach deluxe. They will note it in their reservation. That is how my case has been handle.
The last email conversation regarding dinner plan, I was told I can make reservation after arrival.
Now reading the post here, I may not able to do so if it takes 30 days to make a reservation for dinner plan.
@ ScubaRoo,
I do not mind waiting for 30 minutes for the buggy, but after 30 minutes (was told by CR staff) , no buggy show up . I have to call 2nd time or 3 rd time again and waiting for another 20 -30 more minutes again . That's is really a very bad service in my opinion . Specially my travel partner has mobility problem and we rely on buggy to get around the resort.
Last edited by vnfilm1; Jan 7, 20 at 6:45 pm
Jan 7, 20, 6:55 pm
#92
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,605
I do not mind waiting for 30 minutes for the buggy, but after 30 minutes (was told by CR staff) , no buggy show up . I have to call 2nd time or 3 rd time again and waiting for another 20 -30 more minutes again . That's is really a very bad service in my opinion . Specially my travel partner has mobility problem and we rely on buggy to get around the resort.
Jan 7, 20, 7:01 pm
#93
Join Date: May 2019
Location: Australia
Programs: Hilton Honors Diamond
Posts: 59
Jan 7, 20, 7:43 pm
#94
Join Date: Sep 2009
Posts: 1,385
Im happy with the lack of buggies, more people should be walking.
anyway, I assume those times for restaurants are maximum booking dates, not minimum.
even at Easter with 100% occupancy (though lots of kids, so fewer fine diners) we got most reservations on the day or 1 day out.
If something is very important to you then get it in earlier, if not just go with the flow!
anyway, I assume those times for restaurants are maximum booking dates, not minimum.
even at Easter with 100% occupancy (though lots of kids, so fewer fine diners) we got most reservations on the day or 1 day out.
If something is very important to you then get it in earlier, if not just go with the flow!
Jan 7, 20, 8:17 pm
#95
Join Date: Sep 2009
Posts: 482
Absolutely agree for people who has no problem with their leg, but not apply to people who has health problem like ( polio disease). Does not mean they do not want to walk , but can not walk .
@jphripjah,
We do not have a choice and try out best to make the best of our vacation time.
@jphripjah,
We do not have a choice and try out best to make the best of our vacation time.
Jan 7, 20, 9:04 pm
#96
Join Date: Sep 2009
Posts: 1,385
Of course there are obvious exceptions.
More people walking would increase buggies for those who truly need them too, like the injured and unwell and old/young.
More people walking would increase buggies for those who truly need them too, like the injured and unwell and old/young.
Jan 7, 20, 11:25 pm
#97
Join Date: Jan 2013
Location: DEN
Programs: UA 1K
Posts: 94
I used my Hilton Aspire AMEX to pay for my recent stay at the Conrad, However, it posted as "THE ST.REGIS VOMMULIVOMMULI" to my account!
No x14 points bonus or resort credit..
Anyone else had this problem happen in the past?
No x14 points bonus or resort credit..
Anyone else had this problem happen in the past?
Jan 8, 20, 12:04 am
#98
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Why didn't you just tell the room boy instead of your host if it wasn't done as per your schedule on your first day? Instead you put up with it for multiple days. That's just silly.
These are, naturally, the earliest times you can make bookings.
These are, naturally, the earliest times you can make bookings.
Last edited by MaldivesFreak; Jan 8, 20 at 12:45 am
Jan 8, 20, 12:42 am
#99
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,605
Believe it or not, sometimes people understand clearly communicated requests yet don't fulfill them. This may be because they forget, or they are too busy doing something else, or they are lazy, or someone else asks them to do something else so they do that other thing instead.
Moreover, the experience that this poster relates is consistent with many other accounts posted here and on TripAdvisor recently about the decline in the quality of service at this property.
Jan 8, 20, 1:25 am
#100
Join Date: Sep 2009
Posts: 482
How did you know I would not tell the room boy? Please do not jump to conclusion on your own.
I respect you as you have a lot of knowledge about the resort , but please , if you do not like to read my post, just ignore it.
and I have my host only until the second day after check in. After that we are on our own .
Small request such as to see the deluxe room for future stay was never granted.
To answer your question " why we put up with it". The answer is simple " we have no other choice"
Last edited by vnfilm1; Jan 8, 20 at 1:45 am
Jan 8, 20, 1:51 am
#101
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 5,811
I used the Aspire in August 2018, and the charge posted correctly as a Conrad and earned the 14x.
Jan 8, 20, 2:10 am
#102
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,605
That's odd. Contact AMEX and insist they give you the points.
Jan 8, 20, 2:28 am
#103
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
When Blackstone announced a $8.3 million investment, they did not specify that it was mostly from the savings the hotel had to make.
https://maldives.net.mv/29784/us-inv...angali-island/
https://maldives.net.mv/29784/us-inv...angali-island/
Jan 8, 20, 4:06 am
#104
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
If there is sufficient interest I will go around Atoll Market and take pics of every station from a Monday to a Sunday to show you guys exactly what's on offer. We had a quite a nice beef salad today and we're slowly noticing the changes and different items that they have on offer now.
Jan 8, 20, 4:35 am
#105
Join Date: May 2019
Location: Australia
Programs: Hilton Honors Diamond
Posts: 59
If there is sufficient interest I will go around Atoll Market and take pics of every station from a Monday to a Sunday to show you guys exactly what's on offer. We had a quite a nice beef salad today and we're slowly noticing the changes and different items that they have on offer now.
