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-   -   Security: Hilton Visual Command Center (https://www.flyertalk.com/forum/hilton-hilton-honors/2063540-security-hilton-visual-command-center.html)

rbsq123 Dec 29, 2021 6:06 am

Security: Hilton Visual Command Center
 
Has anyone heard of Hilton’s Visual Command Center and what it does exactly? Does it go as far as being able to monitor all properties’ CCTV systems? Interesting article:

https://skift.com/2021/10/08/hilton-...harms-way/amp/

// Hilton also utilizes the Visual Command Center, a dynamic map detailing all of Hilton’s properties and the accompanying risks du jour: wildfires in the western part of the U.S., earthquakes, violent crime, and terrorism threats just to name a few. The command center launched in 2018 following lessons learned from the year prior’s hurricane season. It now acts as a one-stop portal for all sorts of safety information like evacuation zones and nearby law enforcement. \\

The Road Goes On Forever Dec 29, 2021 7:18 am


Originally Posted by rbsq123 (Post 33851768)
Has anyone heard of Hilton’s Visual Command Center and what it does exactly? Does it go as far as being able to monitor all properties’ CCTV systems? Interesting article:

There are plenty of properties out there that either do not have cameras or if they do, the cameras are there for show only and there is no ability to record. There is no ability for some corporate entity to monitor a franchisee's camera system (which would be the responsibility of the franchisee - not Hilton) the same way how there is no ability for corporate to access a properties OnQ and dig around.

trainman74 Dec 29, 2021 3:42 pm

Sounds like a fancy name for a monitor hung on a wall somewhere that displays a map of the world with dots indicating Hilton properties.

pauleeepaul Dec 29, 2021 5:58 pm


Originally Posted by trainman74 (Post 33853280)
Sounds like a fancy name for a monitor hung on a wall somewhere that displays a map of the world with dots indicating Hilton properties.

Not so long ago I used to with with a guy in international sales who had a bulletin board map of the world on the wall of his office, punctured with different sized and colored thumbtacks to indicate what was happening with sales in each market that we did business in. He spent in an inordinate amount of time maintaining it, which may explain his somewhat abrupt departure ;).


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