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Update: Daily Food & Beverage Credit Through 2022 in the United States

Update: Daily Food & Beverage Credit Through 2022 in the United States

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Old Jul 21, 22, 3:31 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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The most commonly posed question about the new food/beverage benefit, which is now extended through the end of 2022, is how it works for multi-night stays. Here's what we do & don't know:
  • The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase.
  • Thus, the credit for a given day may only be used on that day. It expires afterward.
    • Hilton's FAQ insists that "[t]he credit does not 'expire' until the member checks out." This is, to put it politely, complete nonsense.
  • The Hilton FAQ states that "the daily amount re-sets each day to the maximum daily credit value at midnight." Unfortunately, this addition to the FAQ--made in Spring 2022--raises as many questions as it answers.
    • The Hilton FAQ states explicitly that "for a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure." This would be the sensible approach, but the alleged "midnight reset" policy cannot be reconciled with it.
    • A similar problem exists for any stay of N nights. Unless a guest arrives after midnight on the first night, or departs before midnight on the last night, there will be N+1 "days" (using midnight as the demarcator) but only N usable F&B credits. For example, a guest arrives Monday for a two-night stay. That means the credits may be used only on two of the three "days," those being Monday evening; Tuesday; and Wednesday morning (departure).

Official Hilton benefit statement (updated for 2022) with FAQ at end:

Through 2022, well be offering Gold and Diamond members a Daily Food & Beverage Credit at our luxury, full-service, lifestyle and Hilton Garden Inn hotel brands in the U.S. This credit is offered as part of the Hilton Honors MyWay benefits, in place of the prior complimentary continental breakfast.

Starting February 1, 2022, we are also increasing the credit amounts across our full-service and lifestyle brands from $12 to $15 per night, and $15 to $18 per night in select markets.

Traveling with a friend or loved one? You and up to one additional guest registered to the same room will each receive the daily credit. The credit applies to the one guest room in which the Elite member is staying and will be provided for each night of your stay.


*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.

You can use the credit towards eligible food and beverage purchases that are charged to your roomany time of dayat designated outlets throughout the property. Refreshing beverages? Check. Appetizer or desert with dinner? Check, check. Breakfast at the restaurant? Sure. Breakfast to go? No problem.

Gold members can choose to receive the Daily Food & Beverage Credit or Bonus Points as part of their Hilton Honors MyWay benefits. Diamond members will receive both the Daily Food & Beverage Credit and 1,000 Bonus Points at all brands listed above except for Hilton Garden Inn, where Diamond members can choose between the credit or 750 Bonus Points. Visit your MyWay profile through your Hilton Honors account online or through the Hilton Honors app to select your preferences before your next stay.

The credit will be applied automatically to your bill for any eligible purchases charged to your room prior to checkout.


Frequently Asked Questions

1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hiltons luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, replacing the MyWay complimentary continental breakfast benefit.

The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.

2. When was the Hilton Honors Daily F&B Credit launched?

The Hilton Honors Daily F&B Credit became available to Gold and Diamond members at all of Hiltons luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States in July 2021.

3. Which members receive the Hilton Honors Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.

Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.

4. What are the Hilton Honors Daily F&B Credit values for each Brand Category?

Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.

A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.

For reference, please find the full list of participating brands below.
  • Waldorf Astoria Hotels & Resorts
  • LXR Hotels & Resorts
  • Conrad Hotels & Resorts
  • Signia by Hilton
  • Hilton Hotels & Resorts
  • Curio Collection by Hilton
  • DoubleTree by Hilton
  • Tapestry Collection by Hilton
  • Canopy by Hilton
  • Motto by Hilton
  • Hilton Garden Inn
5. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?

Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.

6. How does the Hilton Honors Daily F&B Credit work?

Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.

Upon hotel check-in, the members status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.

7. Will the Hilton Honors Daily F&B Credit accrue across days?

The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.

The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.

8. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?

Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.

9. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?

The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.

10. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?

The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.

11. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?

Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.

12. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.

13. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?

The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.

14. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?

The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.

15. How do members add/register a guest to the reservation?

When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.

16. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?

The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.

17. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?

The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.

18. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?

The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the members room.

19. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?

Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.

20. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?

Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.

21. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?

Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.

22. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?

The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.

23. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?

No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.

24. When does the credit expire each day?The credit does not expire until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.

Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out.
25. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?

The total eligible Daily F&B Credit amount used and billed to the room during a members stay will be automatically applied and appear as one line item per day on a members hotel bill/folio, deducted from the total stay cost at the end of their stay.

26. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?

At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.

27. Is the Daily F&B Credit now a permanent benefit?

In addition to increasing credit amounts across the lifestyle and full-service brands, Hilton Honors is extending the complimentary Daily Food & Beverage Credit into 2022 and will continue to evaluate this benefit to make the best decisions for our members going forward.


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Old Jul 22, 22, 2:46 pm
  #931  
 
Join Date: May 2005
Posts: 4,376
Originally Posted by Global Adventurer View Post
The front desk employees I've dealt with HAVE been incompetent regardless of what you may think and not know.
And as always, would love to hear their side of your travails.
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Old Jul 23, 22, 5:30 pm
  #932  
 
Join Date: Jul 2005
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So this week I am staying with my family in the Hilton Seattle - 2 rooms, 4 people. We have the 2 x $15 daily credit, plus we were given breakfast vouchers for 2 people for each day, also for 2 x $15. Or so I hope. I think that the breakfast vouchers are over and above the usual daily credit, giving us a total of $60 per day and almost covering breakfast for 4. Would this be correct?
Or might I be double counting?
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Old Jul 23, 22, 7:44 pm
  #933  
 
Join Date: Feb 2016
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Originally Posted by ThatT1Feeling View Post
So this week I am staying with my family in the Hilton Seattle - 2 rooms, 4 people. We have the 2 x $15 daily credit, plus we were given breakfast vouchers for 2 people for each day, also for 2 x $15. Or so I hope. I think that the breakfast vouchers are over and above the usual daily credit, giving us a total of $60 per day and almost covering breakfast for 4. Would this be correct?
Or might I be double counting?
In your shoes, I wouldnt assume anything or rely upon answers from FT.

Best to just ask the Front Desk. I suspect the vouchers *ARE* your $15 credit, but thats just my guess.
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Old Jul 24, 22, 2:34 pm
  #934  
 
Join Date: Feb 2008
Location: Scotland / New York City
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So that's me done with Hilton because of this change. 3 Hiltons this week - 3 different policies regarding the breakfast. In all cases you can't actually cover the cost of breakfast with the credit given.
Hotel 1 - credit must be used before midnight each night. Checked in after midnight - no credit for you. Even if you wanted breakfast you can't have it on the day you check out.
Hotel 2 - breakfast buffet $32, but credit can be used in hotel shop for any food/beverage.....
Hotel 3 - (Captial Hilton in DC) - credit is $18. Breakfast is $34 +tax + tip. So used credit in hotel shop instead. On checking out got told the hotel shop (which is in the hotel lobby and allows you to charge to your room) "is nothing to do with the hotel" and so credit can't be applied there. After a long argument with the management that the poilicy is completely inconsistent between hotels and the price of breakfast is the reason their restaurant is empty all the time, they agreed to credit the room charges from the lobby shop.

Inconsistent poor policy, overpriced breakfast. It's worst than simply taking away the breakfast - the current system is causing grief and conflict and is leading to a 100% negative experience on each stay. Another diamond who won't be back.....
Mikey, LarryU, GUWonder and 9 others like this.
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Old Jul 24, 22, 7:34 pm
  #935  
 
Join Date: Mar 2003
Location: Netherlands
Posts: 727
Originally Posted by GreigM View Post
So that's me done with Hilton because of this change. 3 Hiltons this week - 3 different policies regarding the breakfast. In all cases you can't actually cover the cost of breakfast with the credit given.
Hotel 1 - credit must be used before midnight each night. Checked in after midnight - no credit for you. Even if you wanted breakfast you can't have it on the day you check out.
Hotel 2 - breakfast buffet $32, but credit can be used in hotel shop for any food/beverage.....
Hotel 3 - (Captial Hilton in DC) - credit is $18. Breakfast is $34 +tax + tip. So used credit in hotel shop instead. On checking out got told the hotel shop (which is in the hotel lobby and allows you to charge to your room) "is nothing to do with the hotel" and so credit can't be applied there. After a long argument with the management that the poilicy is completely inconsistent between hotels and the price of breakfast is the reason their restaurant is empty all the time, they agreed to credit the room charges from the lobby shop.

Inconsistent poor policy, overpriced breakfast. It's worst than simply taking away the breakfast - the current system is causing grief and conflict and is leading to a 100% negative experience on each stay. Another diamond who won't be back.....
Inconsistent poor policy, overpriced breakfast. It's worst than simply taking away the breakfast - the current system is causing grief and conflict and is leading to a 100% negative experience on each stay. Another diamond who won't be back.....

Best quote!
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Old Jul 24, 22, 9:34 pm
  #936  
 
Join Date: Feb 2016
Location: San Diego, CA
Programs: Southwest A-List; Alaska MVPG; Hilton Diamond; Avis PreferredPlus; Marriott Bonvoy Platinum Elite
Posts: 739
There was an earlier discussion about the word incompetent.

The word is generally, but not necessarily, a pejorative; it can simply be a statement of fact. An employee can be incompetent through no fault of their own. Poor training, lack of resources, inconsistent policies, or bad communication can all be reasons for incompetence.

If a front desk person cannot correctly and adequately apply the credit, they are incompetent to apply the credit. It may not be their fault.

Typically bad staff reflects badly on a hotel. Sometimes a bad hotel reflects badly on the staff.
GUWonder likes this.

Last edited by twitch76; Jul 24, 22 at 10:23 pm
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Old Jul 24, 22, 11:20 pm
  #937  
 
Join Date: Aug 1999
Location: Washington State
Posts: 1,675
"Inconsistent poor policy, overpriced breakfast. It's worst than simply taking away the breakfast - the current system is causing grief and conflict and is leading to a 100% negative experience on each stay. Another diamond who won't be back...."

Exactly!! Well said!!
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Old Jul 24, 22, 11:35 pm
  #938  
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When it came to what I thought was the most material benefit of being Diamond and Gold, Hilton made the benefit so wishy-washy and weak in the US that offering Diamond for a credit card became cheap and easy for it to offer and even help hotels use it to cut their breakfast operation costs that Hilton would require them to have anyway.
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Old Jul 25, 22, 6:49 am
  #939  
 
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 1,213
Originally Posted by GreigM View Post
So that's me done with Hilton because of this change. 3 Hiltons this week - 3 different policies regarding the breakfast. In all cases you can't actually cover the cost of breakfast with the credit given.
Hotel 1 - credit must be used before midnight each night. Checked in after midnight - no credit for you. Even if you wanted breakfast you can't have it on the day you check out.
Hotel 2 - breakfast buffet $32, but credit can be used in hotel shop for any food/beverage.....
Hotel 3 - (Captial Hilton in DC) - credit is $18. Breakfast is $34 +tax + tip. So used credit in hotel shop instead. On checking out got told the hotel shop (which is in the hotel lobby and allows you to charge to your room) "is nothing to do with the hotel" and so credit can't be applied there. After a long argument with the management that the poilicy is completely inconsistent between hotels and the price of breakfast is the reason their restaurant is empty all the time, they agreed to credit the room charges from the lobby shop.

Inconsistent poor policy, overpriced breakfast. It's worst than simply taking away the breakfast - the current system is causing grief and conflict and is leading to a 100% negative experience on each stay. Another diamond who won't be back.....
Why is the example always the most expensive options in the most expensive cities? "Breakfast" is not $34 in DC Hilton.
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Old Jul 25, 22, 7:18 am
  #940  
 
Join Date: Feb 2008
Location: Scotland / New York City
Programs: United 1K, United 1MM, HH Diamond
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Originally Posted by Super Mario View Post
Why is the example always the most expensive options in the most expensive cities? "Breakfast" is not $34 in DC Hilton.
That was the price I was given for the buffet option - which is what I would have previously been offered as a Diamond
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Old Jul 25, 22, 11:34 am
  #941  
 
Join Date: Jul 2018
Location: San Diego
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Sorry, I don’t want to scour 60+ pages of thread and I wasn’t able to find an answer to this in the wiki.
I was wondering if it’s doable to claim double occupancy and get double the F&B credit even though it’ll just be me by myself. I’ll be at the Geneva Hilton and haven’t booked yet. I figured if they asked I’d tell them my travel partners plans fell through.
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Old Jul 25, 22, 2:06 pm
  #942  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
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As previously noted....

Originally Posted by cblaisd View Post
The thread is now re-opened to discuss your experiences with and thoughts about the credit. Going forward this FlyerTalk Rule is specifically cited: "Supporting, encouraging or promoting illegal activity or fraud upon an individual or company is prohibited." This will include posts advocating lying to a Hilton property about the number of guests. Such posts will be removed and the poster subject to possible disciplinary consequences. Thank you.

On behalf of the Hilton forum moderators
Given this prohibition, several posts have been deleted.

cblaisd, Co-Moderator, Hilton forum
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Old Jul 25, 22, 2:38 pm
  #943  
 
Join Date: Jun 2015
Location: DAY
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Originally Posted by therossinator View Post
Sorry, I dont want to scour 60+ pages of thread and I wasnt able to find an answer to this in the wiki.
I was wondering if its doable to claim double occupancy and get double the F&B credit even though itll just be me by myself. Ill be at the Geneva Hilton and havent booked yet. I figured if they asked Id tell them my travel partners plans fell through.
Geneva Switzerland? Credit is for US only.
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Old Jul 26, 22, 10:51 am
  #944  
 
Join Date: Jul 2018
Location: San Diego
Programs: Gov't Travel Aficionado, UA 1K
Posts: 240
Originally Posted by Cledaybuck View Post
Geneva Switzerland? Credit is for US only.
Yes, Switzerland. So does that mean Ill get an actual full breakfast as a diamond?
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Old Jul 26, 22, 11:01 am
  #945  
 
Join Date: May 2022
Posts: 744
Originally Posted by therossinator View Post
Yes, Switzerland. So does that mean Ill get an actual full breakfast as a diamond?
Only the US switched to credit, everywhere else its unchanged
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