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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada

Old Dec 14, 2021, 10:19 am
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Last edit by: beltway
The most commonly posed questions about the new food/beverage benefit, which is now extended into 2023, are
  • how it works for multi-night stays, and
  • to what extent it applies outside the US
Here's what we do & don't know:
  • The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase.
  • Thus, the credit for a given day may only be used on that day. It expires afterward.
    • Hilton's FAQ insists that "[t]he credit does not 'expire' until the member checks out." This is, to put it politely, complete nonsense.
  • The Hilton FAQ states that "the daily amount re-sets each day to the maximum daily credit value at midnight." Unfortunately, this addition to the FAQ--made in Spring 2022--raises as many questions as it answers.
    • The Hilton FAQ states explicitly that "for a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure." This would be the sensible approach, but the alleged "midnight reset" policy cannot be reconciled with it.
    • A similar problem exists for any stay of N nights. Unless a guest arrives after midnight on the first night, or departs before midnight on the last night, there will be N+1 "days" (using midnight as the demarcator) but only N usable F&B credits. For example, a guest arrives Monday for a two-night stay. That means the credits may be used only on two of the three "days," those being Monday evening; Tuesday; and Wednesday morning (departure).
  • The benefit terms were revised in December 2022 to cover Motto properties outside the US; previously, the F&B credit applied only to US properties. However, the official T&C now refer more vaguely to complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region). (link)
  • A reputable blogger reported in late December 2022 that the Hilton Fallsview in Canada is also issuing F&B credits in lieu of free breakfast, with Hilton corporate appearing to ratify this decision. (link) In November 2023, a FT member reported the same occurring at the Doubletree Calgary North (link).


*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.

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Official Hilton benefit statement/FAQ (updated December 2022):

Frequently Asked Questions

1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hiltons luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.

The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.

2. Which members receive the Hilton Honors Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.

Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.

3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?

Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.

A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.

A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10 F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.

The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.

4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?

Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.

5. How does the Hilton Honors Daily F&B Credit work?

Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.

Upon hotel check-in, the members status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.

6. Will the Hilton Honors Daily F&B Credit accrue across days?

The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.

The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.

7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?

Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.

8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?

The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.

9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?

The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.

10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?

Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.

11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.

12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?

The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.

13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?

The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.

14. How do members add/register a guest to the reservation?

When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.

15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?

The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.

16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?

The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.

17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?

The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the members room.

18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?

Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.

19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?

Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.

20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?

Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.

21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?

The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.

22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?

No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.

23. When does the credit expire each day?

The credit does not expire until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.

Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)

24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?

The total eligible Daily F&B Credit amount used and billed to the room during a members stay will be automatically applied and appear as one line item per day on a members hotel bill/folio, deducted from the total stay cost at the end of their stay.

25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?

At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada

Old Jun 25, 2022, 5:05 am
  #841  
 
Join Date: Dec 2004
Posts: 7,888
Originally Posted by bostonoski
I can't remember the last time I didn't get the folio in my email between about 1 & 3am.
That's how it works for me. I get the folio email after midnight and check the f&b credit. If I had a problem I would know by then and inform the front desk, but so far so good.
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Old Jun 25, 2022, 8:27 am
  #842  
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Originally Posted by storewanderer
Maybe just issuing a coupon to be given to the F&B outlet, then F&B deducts it and you pay your bill however you want (cash, credit card, or room charge) and you are done.
The problem with this approach is that it wouldnt allow use of partial credit across multiple outlets in a single day (e.g., $8 toward a poolside beer in the afternoon & any residual amount toward a bag of chips in the gift shop/mini-store).

Im not saying I expect that to be a common scenario, but the program rules explicitly allow it, so a single-use coupon would violate the official terms of the benefit.
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Old Jun 25, 2022, 8:38 am
  #843  
 
Join Date: Aug 1999
Location: Washington State
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The really dumb thing about all of this is that it's costing Hilton more money to administer and correct issues than it would be to just give breakfast away.
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Old Jun 25, 2022, 8:50 am
  #844  
 
Join Date: May 2005
Posts: 4,845
Originally Posted by Mikey
The really dumb thing about all of this is that it's costing Hilton more money to administer and correct issues than it would be to just give breakfast away.
Please provide evidence that this nonsensical claim is true.
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Old Jun 25, 2022, 9:04 am
  #845  
 
Join Date: Aug 1999
Location: Washington State
Posts: 1,777
I do not have proof so perhaps I should have said I think it is costing more. The cost of someone's labor to fix a specific person's issue is likely going to exceed the actual cost of that person's breakfast though. If People's experiences here are representative of the entire program then there is a lot of administrative and labor cost to fix the errors. That eats into their savings at best, and exceeds them at worst.

Last edited by Mikey; Jun 25, 2022 at 9:13 am
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Old Jun 25, 2022, 10:24 am
  #846  
 
Join Date: May 2005
Posts: 4,845
Originally Posted by Mikey
I do not have proof so perhaps I should have said I think it is costing more. The cost of someone's labor to fix a specific person's issue is likely going to exceed the actual cost of that person's breakfast though. If People's experiences here are representative of the entire program then there is a lot of administrative and labor cost to fix the errors. That eats into their savings at best, and exceeds them at worst.
You may wish to familiarize yourself with hospitality property economics and operations. You'll quickly see that your "thought" is wildly inaccurate.
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Old Jun 25, 2022, 10:28 am
  #847  
 
Join Date: Aug 1999
Location: Washington State
Posts: 1,777
Originally Posted by smmrfld
You may wish to familiarize yourself with hospitality property economics and operations. You'll quickly see that your "thought" is wildly inaccurate.
Perhaps so. Regardless, causing your customers pain in the butt and such trouble seems like a dumb business practice. But if you know more than I do and this dumb business practice is perfectly acceptable than okay.
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Old Jun 25, 2022, 10:34 am
  #848  
 
Join Date: Aug 2020
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None of this is costing Hilton more of anything. The overwhelming majority of these transactions are done at franchised locations which are companies totally separate from Hilton. Why would Hilton or the properties hate this? Hilton concocted this arrangement to appease them and to pad their own bottom line. All of the costs are still borne by the franchisee but the franchisee now comes out ahead by getting revenue on things they would have been eating prior. Hilton also comes out ahead since they take a percentage every month of the property's gross F&B revenue. If this were such a negative arrangement it never would have been extended this far. It's still around because it works for the people it's suppose to work for until they figure out a better way to enhance it for themselves.
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Old Jun 25, 2022, 10:45 am
  #849  
 
Join Date: Aug 1999
Location: Washington State
Posts: 1,777
Fair enough. I guess I get stuck in thinking that folks want to do the right thing by people. I keep forgetting corporate America doesn't.
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Old Jun 25, 2022, 12:02 pm
  #850  
 
Join Date: Aug 2017
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Originally Posted by devans999
I got bit by the executive lounge exception this weekend in nashville. I checked in via app since we didn't arrive until late, and didn't even know there was a lounge and there was no signage that f&b credits aren't given. Ate breakfast twice at the lobby restaurant, and dinner at the nice restaurant once expecting the credit. Did walk in the lounge the last day, the breakfast we very weak, basically hampton inn level or less. Frankly it's ridiculous that a gold member that isn't upgraded to club level gets a better experience (as they can use the credit for a made to order meal in the lobby restaurant) than diamond that gets forced to use the lounge only for breakfast, defeating the whole *benefit* of the f&b credit. I see it listed in the FAQ here, is that 100% the case at every hotel that has a lounge that you get no F&B credit?
The day has arrived where we are now complaining about a benefit that's always been here. One that we also complained about for going away. Diamond members can complain that their executive lounge is not steak and eggs. While gold members (not upgraded to the lounge) can complain that the credit won't cover anything on the menu with juice. Btw, most hotels are going to do what is cheapest or easiest. Which is upgrading gold members to lounge access.

Why would there be F&B signs? What expectations of covering amenities during digital check-in have there been before? Perhaps some of the disappointment is rooted in "hotels are terrible. All executive lounges are closed!" that you read on here?
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Old Jun 25, 2022, 4:51 pm
  #851  
 
Join Date: Jun 2015
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Originally Posted by storewanderer
This seems like it has to be a nightmare for back office/audit too, to have all these postings.

Maybe just issuing a coupon to be given to the F&B outlet, then F&B deducts it and you pay your bill however you want (cash, credit card, or room charge) and you are done.

Is Hilton trying to make this such a problem for the hotel and consumer that everyone just gives in and says okay forget this benefit entirely (would be on par with IHG...)...
It cant be that hard. Almost all of the places I have stayed have done it correctly ( the one that didnt gave me a 3 night credit on a 2 night stay, lets just say I was ok with that).
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Old Jun 26, 2022, 5:13 pm
  #852  
 
Join Date: Jan 2010
Posts: 92
Originally Posted by rrgg
The f&b from mandatory fee is granted in addition to the diamond f&b benefit. I didnt try virtuoso.
Just so I am clear, if the hotel has a $30 F&B credit included in the destination charge, I have an additional Hilton Honors F&B credit of $30 (for two guests), for $60 total/per night?
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Old Jun 26, 2022, 5:14 pm
  #853  
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Add the Conrad New York Downtown to another place this credit is a downgrade



You used to get a full buffet here. Now you get $25 which barely covers anything. My wife got the American and I got the Salmon and even though we weren't charged for the three drinks between us (coffee, juice and a soda) after tip we were out about $30.
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Old Jun 26, 2022, 8:14 pm
  #854  
 
Join Date: Dec 2004
Posts: 7,888
Originally Posted by sdnativeboy
Just so I am clear, if the hotel has a $30 F&B credit included in the destination charge, I have an additional Hilton Honors F&B credit of $30 (for two guests), for $60 total/per night?
Yes. I received $60 per night a few weeks ago (Carte In SAN). The diamond portion applied to the whole stay but the destination fee portion reset the next day without carrying over.
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Old Jun 26, 2022, 9:01 pm
  #855  
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Originally Posted by The Road Goes On Forever
None of this is costing Hilton more of anything. The overwhelming majority of these transactions are done at franchised locations which are companies totally separate from Hilton. Why would Hilton or the properties hate this? Hilton concocted this arrangement to appease them and to pad their own bottom line. All of the costs are still borne by the franchisee but the franchisee now comes out ahead by getting revenue on things they would have been eating prior. Hilton also comes out ahead since they take a percentage every month of the property's gross F&B revenue. If this were such a negative arrangement it never would have been extended this far. It's still around because it works for the people it's suppose to work for until they figure out a better way to enhance it for themselves.
Indeed if this were such a negative arrangement for the property owners/operators then it never would have been extended this far. It's still around because it works for the property owners/operators at the expense of the consumers and remains as is until the property owners/operators figure out a better way to enhance it for themselves even more at the expense of the Hilton Gold and Diamond customers.

Unfortunately, even when inflation plummets and prices at the grocery stores drop by or before end of next year, it’s likely that this greedy corporate culture on the hotelier side remains as is and, with it, this Hilton F&B credit scheme remains as is or even gets worse for Hilton Golds and Diamonds.
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