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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada

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Old Dec 14, 2021, 10:19 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
The most commonly posed questions about the new food/beverage benefit, which is now extended into 2023, are
  • how it works for multi-night stays, and
  • to what extent it applies outside the US
Here's what we do & don't know:
  • The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase.
  • Thus, the credit for a given day may only be used on that day. It expires afterward.
    • Hilton's FAQ insists that "[t]he credit does not 'expire' until the member checks out." This is, to put it politely, complete nonsense.
  • The Hilton FAQ states that "the daily amount re-sets each day to the maximum daily credit value at midnight." Unfortunately, this addition to the FAQ--made in Spring 2022--raises as many questions as it answers.
    • The Hilton FAQ states explicitly that "for a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure." This would be the sensible approach, but the alleged "midnight reset" policy cannot be reconciled with it.
    • A similar problem exists for any stay of N nights. Unless a guest arrives after midnight on the first night, or departs before midnight on the last night, there will be N+1 "days" (using midnight as the demarcator) but only N usable F&B credits. For example, a guest arrives Monday for a two-night stay. That means the credits may be used only on two of the three "days," those being Monday evening; Tuesday; and Wednesday morning (departure).
  • The benefit terms were revised in December 2022 to cover Motto properties outside the US; previously, the F&B credit applied only to US properties. However, the official T&C now refer more vaguely to “complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region).” (link)
  • A reputable blogger reported in late December 2022 that the Hilton Fallsview in Canada is also issuing F&B credits in lieu of free breakfast, with Hilton corporate appearing to ratify this decision. (link) In November 2023, a FT member reported the same occurring at the Doubletree Calgary North (link).


*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.

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Official Hilton benefit statement/FAQ (updated December 2022):

Frequently Asked Questions

1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.

The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.

2. Which members receive the Hilton Honors Daily F&B Credit?

The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.

Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.

3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?

Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.

A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.

A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10€ F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.

The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.

4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?

Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.

5. How does the Hilton Honors Daily F&B Credit work?

Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.

Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.

6. Will the Hilton Honors Daily F&B Credit accrue across days?

The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.

The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.

7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?

Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.

8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?

The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.

9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?

The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.

10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?

Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.

11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.

12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?

The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.

13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?

The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.

14. How do members add/register a guest to the reservation?

When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.

15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?

The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.

16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?

The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.

17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?

The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.

18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?

Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.

19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?

Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.

20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?

Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.

21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?

The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.

22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?

No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.

23. When does the credit expire each day?

The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.

Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)

24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?

The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.

25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?

At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada

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Old Jan 4, 2022, 9:53 am
  #316  
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 9,996
Haven't hotel food operations operated at a loss for years? Which is a reason why the limited-service hotel brands are where all of the new construction is at? Door Dash and the other delivery services are probably killing room service.
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Old Jan 4, 2022, 10:13 am
  #317  
 
Join Date: May 2005
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Originally Posted by craig44485
I am pretty sure that Hilton will revisit the food credit benefit once the food cost situation is resolved. Prices have significantly increased quicker than we have been able to adapt at this point.
Thank you for posting this. Pretty much confirms that this is debacle is nothing about guest "flexibility, choice and control" as claimed in the first post in this thread.
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Old Jan 4, 2022, 12:24 pm
  #318  
 
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Originally Posted by lougord99
On my October stay at the HGI in Hickory, NC, I was given a coupon for 2 cook to order breakfasts for my 2 night stay. Only paid for the tip.It does still happen in a few places.
My Nov/Dec stay at the HGI Colorado Springs Downtown was this kind of magical as well.
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Old Jan 4, 2022, 1:32 pm
  #319  
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Person in my office who has to go to Denver travels with his husband a lot. They were in Denver in early December and the client usually has fresh pastries and coffee brought in so he always eats there and his husband takes breakfast at the hotel.

Last month he was able to use the full credit for two people to pay for his breakfast and it covered. This trip the same property said he could only use one of the credits since it was for two people and he had to pay the difference. I was in Chicago for an extended New Years weekend and my friend and I were both able to use the entire $30 each day on one charge.

I get that the credit is per person and it is fair if only one credit is given person person and they don't combine it but they need consistency. Especially if it's the same property.
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Old Jan 4, 2022, 2:28 pm
  #320  
 
Join Date: Apr 2019
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Stayed at Hilton Boston Downtown for 2 nights, they confirmed the $60 credit was good for the entire stay before check out. Spent about $63 total. At check out, they told me the only charge was the $3. In fact ,after a week of check out, the pending charge completely dropped and $3 wasn't charged either.
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Old Jan 4, 2022, 2:53 pm
  #321  
 
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j b ole

Last edited by beltway; Apr 5, 2024 at 8:19 pm
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Old Jan 4, 2022, 11:35 pm
  #322  
 
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Originally Posted by CMK10
Between this, lack of upgrades and no late checkouts who can blame me?
Dagnabit - no late checkouts? I have missed a fair amount over the holidays but I did not catch this. Can someone point me to the official info, please?
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Old Jan 5, 2022, 6:48 am
  #323  
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Originally Posted by bostonoski
Dagnabit - no late checkouts? I have missed a fair amount over the holidays but I did not catch this. Can someone point me to the official info, please?
It's the same as always (and unrelated to the F&B credit):

https://www.hilton.com/en/hilton-hon...nors-amenities

Hilton Honors Amenities for all Members, including Silver Elite, Gold Elite, and Diamond Elite MembersView Member Benefits and accompanying Terms & Conditions. A number of services and benefits ('Amenities') are available to Members of Hilton Honors. These Amenities are offered solely at the discretion of Hilton Honors and the individual hotel. Not all Amenities are provided by all hotels within the Hilton Portfolio.... Late Check-Out: Must be requested and is subject to availability.
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Old Jan 5, 2022, 1:17 pm
  #324  
 
Join Date: Dec 2011
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Originally Posted by cblaisd
It's the same as always (and unrelated to the F&B credit):

https://www.hilton.com/en/hilton-hon...nors-amenities

Hilton Honors Amenities for all Members, including Silver Elite, Gold Elite, and Diamond Elite MembersView Member Benefits and accompanying Terms & Conditions. A number of services and benefits ('Amenities') are available to Members of Hilton Honors. These Amenities are offered solely at the discretion of Hilton Honors and the individual hotel. Not all Amenities are provided by all hotels within the Hilton Portfolio.... Late Check-Out: Must be requested and is subject to availability.
Thank you... big PHEW here.
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Old Jan 5, 2022, 1:50 pm
  #325  
 
Join Date: Aug 1999
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Just had a good stay at a Hampton Inn. Breakfast was not as good as the Hilton would give me, but it did the trick, and I did not have to pay for it. (I used points for the stay).

The hotel staff was AWESOME!
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Old Jan 7, 2022, 12:03 pm
  #326  
 
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Originally Posted by Mikey
Just had a good stay at a Hampton Inn. Breakfast was not as good as the Hilton would give me, but it did the trick, and I did not have to pay for it. (I used points for the stay).
Hampton Inn "breakfast" has always been free - HHonors members or not. I've preferred the other brands for their hot made to order breakfast.
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Old Jan 7, 2022, 2:22 pm
  #327  
 
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Originally Posted by miasmal
Hampton Inn "breakfast" has always been free - HHonors members or not. I've preferred the other brands for their hot made to order breakfast.
I know that Hampton breakfast has always been included in the room rate. And I agree that other Hilton properties usually have better breakfasts. But with Hilton's new breakfast credit policy I'm just burning my points at properties that come with breakfast.
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Old Jan 7, 2022, 3:00 pm
  #328  
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Originally Posted by jamesteroh
Person in my office who has to go to Denver travels with his husband a lot. They were in Denver in early December and the client usually has fresh pastries and coffee brought in so he always eats there and his husband takes breakfast at the hotel.

Last month he was able to use the full credit for two people to pay for his breakfast and it covered. This trip the same property said he could only use one of the credits since it was for two people and he had to pay the difference. I was in Chicago for an extended New Years weekend and my friend and I were both able to use the entire $30 each day on one charge.

I get that the credit is per person and it is fair if only one credit is given person person and they don't combine it but they need consistency. Especially if it's the same property.
How did the check-out clerk know how many people went to the restaurant?
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Old Jan 11, 2022, 9:12 am
  #329  
 
Join Date: Jul 2011
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Looks like this might not be temporary, if anyone can confirm this memo exists.

[Rumor] Hilton Free Breakfast To Be Replaced With Food Credit Permanently - Doctor Of Credit
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Old Jan 11, 2022, 9:28 am
  #330  
 
Join Date: Apr 2019
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Posts: 384
Originally Posted by MASTERNC
Looks like this might not be temporary, if anyone can confirm this memo exists.

[Rumor] Hilton Free Breakfast To Be Replaced With Food Credit Permanently - Doctor Of Credit
That's unfortunate but not surprising.
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