Last edit by: nexusCFX
Diamond Benefits:
- Complimentary breakfast.
- Priority free upgrade.
- As per reservations via email "Room upgrade is up to Premier Deluxe Room based on Diamond member benefit at ROKU KYOTO."
- You get Experience Credit 10,000JPY for the first night and 5,000JPY per each nights after second night.
- See Post 56 for details.
ROKU KYOTO, LXR Hotels & Resorts {JPN}
#61
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
5000 Yen seems less generous than a champagne and canapé happy hour - especially if two people are in a room - but certainly more flexible. Looking forward to seeing how this plays out. I’ll be there for four nights in November and will report back.
#62
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,233
Last edited by Nagasaki Joe; Sep 26, 2022 at 2:02 am
#63
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
As nexusCFX stated, it's 10K for the first night and 5K for each subsequent night, so if you stay just two nights, it's 7,500 yen/night (close to what it costs to buy 2 bottles of Pommery in Japan at retail price). Although I like champagne, this provides more flexibility to try other things at the hotel. Based on the list of things you could use the credit on, it looks like ROKU was probably not having much luck getting customers to spend money on the various hotel services it offers, so this may be a solution to address that. If you were to stack the various credits mentioned in the above post, you'd even have enough to pay for the Chef's Table for two, which I believe costs about 34,000/person.
#64
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,467
As nexusCFX stated, it's 10K for the first night and 5K for each subsequent night, so if you stay just two nights, it's 7,500 yen/night (close to what it costs to buy 2 bottles of Pommery in Japan at retail price). Although I like champagne, this provides more flexibility to try other things at the hotel. Based on the list of things you could use the credit on, it looks like ROKU was probably not having much luck getting customers to spend money on the various hotel services it offers, so this may be a solution to address that. If you were to stack the various credits mentioned in the above post, you'd even have enough to pay for the Chef's Table for two, which I believe costs about 34,000/person.
I think the generous thing is that it's usable as one big credit so you can use it toward dinners or spa treatments, etc, on your own time, and don't have to try and use up a fixed credit per day like how some F&B elite benefits work.
#66
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
Hey folks. I am in contact with this property for an upcoming stay. Got some interesting info. The Tea House happy hour for Diamond members is gone. They now have a Diamond "Experience credit". Attaching that info here.
The explanation of how much credit you get is not written very clearly in the text above which is from the PDF they sent me. Here's how the agent described it via email:
I have confirmed with the hotel that it's 10K for first night, 5K for each subsequent night, and that it carries over and so for example on a 4 night stay you just get 25,000 JPY to play with. In their words:
Here is what it can be used on:
The explanation of how much credit you get is not written very clearly in the text above which is from the PDF they sent me. Here's how the agent described it via email:
I have confirmed with the hotel that it's 10K for first night, 5K for each subsequent night, and that it carries over and so for example on a 4 night stay you just get 25,000 JPY to play with. In their words:
Here is what it can be used on:
Just noticed this doesn’t note any dining discount, which upthread someone said was 25% for Diamonds. If that has been replaced by the daily credit - and along with the loss of the happy hour - these new Diamond benefits are watered down quite a bit.
#67
Join Date: Sep 2017
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, AS MVP Gold, National EE, Hertz PC
Posts: 269
Posting the new "Experience Credit" PDF here to anyone interested.
By the way, has anyone tried the Chef's Menu (35,420 JPY, wine pairing included) dinner set course before? Wondering if it is worth it over the regular "Roku" (15,180 JPY) dinner set menu. We have $500 resort credits from Aspire to burn over an one night stay in Nov plus stacking the new 10,000 JPY experience credit, likely will end up booking couple sessions of their SPA services.
About the Kintsugi experience, here is the information I got from the concierge: "The Kintsugi work shop will prepare broken ceramics and make them ready for you to mend the breakage area with lacquer and gold. The fee of the program is 20,000 JPY per person. Duration is approximately 90 min to 120 min (maximum). The venue will be close from the hotel and will take about 10 minutes by car. Regarding the experience schedule, we will check the availability with the teacher so if you have any other plan, kindly let us know in advance so that we are able to adjust with your schedule."
By the way, has anyone tried the Chef's Menu (35,420 JPY, wine pairing included) dinner set course before? Wondering if it is worth it over the regular "Roku" (15,180 JPY) dinner set menu. We have $500 resort credits from Aspire to burn over an one night stay in Nov plus stacking the new 10,000 JPY experience credit, likely will end up booking couple sessions of their SPA services.
About the Kintsugi experience, here is the information I got from the concierge: "The Kintsugi work shop will prepare broken ceramics and make them ready for you to mend the breakage area with lacquer and gold. The fee of the program is 20,000 JPY per person. Duration is approximately 90 min to 120 min (maximum). The venue will be close from the hotel and will take about 10 minutes by car. Regarding the experience schedule, we will check the availability with the teacher so if you have any other plan, kindly let us know in advance so that we are able to adjust with your schedule."
#68
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,233
- Luxurious accommodation
- 25% savings on Restaurant Tenjin
- Daily breakfast for 2 adults
- Premium Wi-Fi
- Free early check-in, and late check-out where available
Last edited by Nagasaki Joe; Sep 28, 2022 at 1:55 am
#69
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,459
Just booked 8 night trip into ITM out of KIX for summer
Thinking first night at the Conrad - land at 5:45 pm - J seats but obviously will be tired
On to Kyoto the next afternoon
Choice 1 - 2 nights at the new HGI - 140k for 2 nights then 5 nights at the Roku - 440k (5th night free) = 580k
Choice 2 - 5 nights at HGI - 280k then 2 nights here - 220k = 500k
My wife likes luxury so says option 1 no question
I assume we can do our day trips (- normal tourist stuff Nara, ect) from either location?
Suggestions?
Thinking first night at the Conrad - land at 5:45 pm - J seats but obviously will be tired
On to Kyoto the next afternoon
Choice 1 - 2 nights at the new HGI - 140k for 2 nights then 5 nights at the Roku - 440k (5th night free) = 580k
Choice 2 - 5 nights at HGI - 280k then 2 nights here - 220k = 500k
My wife likes luxury so says option 1 no question
I assume we can do our day trips (- normal tourist stuff Nara, ect) from either location?
Suggestions?
#70
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Just booked 8 night trip into ITM out of KIX for summer
Thinking first night at the Conrad - land at 5:45 pm - J seats but obviously will be tired
On to Kyoto the next afternoon
Choice 1 - 2 nights at the new HGI - 140k for 2 nights then 5 nights at the Roku - 440k (5th night free) = 580k
Choice 2 - 5 nights at HGI - 280k then 2 nights here - 220k = 500k
My wife likes luxury so says option 1 no question
I assume we can do our day trips (- normal tourist stuff Nara, ect) from either location?
Suggestions?
Thinking first night at the Conrad - land at 5:45 pm - J seats but obviously will be tired
On to Kyoto the next afternoon
Choice 1 - 2 nights at the new HGI - 140k for 2 nights then 5 nights at the Roku - 440k (5th night free) = 580k
Choice 2 - 5 nights at HGI - 280k then 2 nights here - 220k = 500k
My wife likes luxury so says option 1 no question
I assume we can do our day trips (- normal tourist stuff Nara, ect) from either location?
Suggestions?
#71
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,459
After five days of enjoying Kyoto the Roku would be our reward at the end.
I would bet we won’t even leave the property - I assume the $250 AX credit will disappear pretty fast at dinner?
I do have just enough points for 5 nights at the Hyatt Place, thoughts on the HGI vs Hyatt Place?
#72
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Thanks, that’s my thought
After five days of enjoying Kyoto the Roku would be our reward at the end.
I would bet we won’t even leave the property - I assume the $250 AX credit will disappear pretty fast at dinner?
I do have just enough points for 5 nights at the Hyatt Place, thoughts on the HGI vs Hyatt Place?
After five days of enjoying Kyoto the Roku would be our reward at the end.
I would bet we won’t even leave the property - I assume the $250 AX credit will disappear pretty fast at dinner?
I do have just enough points for 5 nights at the Hyatt Place, thoughts on the HGI vs Hyatt Place?
#74
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160