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-   -   What are current Hilton Garden Inn breakfasts in US during pandemic? (https://www.flyertalk.com/forum/hilton-hilton-honors/2020451-what-current-hilton-garden-inn-breakfasts-us-during-pandemic.html)

Tintin Jun 26, 20 5:17 am

What are current Hilton Garden Inn breakfasts in US during pandemic?
 
I am traveling to San Diego next week and will stay in a Hilton Garden Inn at Little Italy. If you have stayed at this property or at a HGI within US since they stopped having the normal buffet, what have you found? I know that breakfast may vary from town to town and probably between properties within a town. But I am trying to set an expectation and decide whether I should change the "My Way Benefit" from Breakfast to 750 Honors Points before checking-in.

Thanks very much.

Jon Maiman Jun 26, 20 6:46 am

Why not just call the hotel? That is the best way to get accurate information about the current breakfast offering (and services in general at the property).

--Jon

smmrfld Jun 26, 20 9:23 am

Past performance is not a guarantee of future results. Call the property for current info.

ceebee100 Jun 26, 20 2:12 pm

Definitely call the hotel. I am traveling to Louisville on Monday and called the HGI Louisville Airport. The lady I spoke with said they are serving a normal hot breakfast, but itís no longer buffet style. The server will take your order (eggs, bacon etc) and bring it for you when itís ready. I got all the info I needed with one call.

birdiedouble Jun 26, 20 8:38 pm

That’s $3.75 in HH points.

timfountain Jun 26, 20 9:08 pm

Well, it's by no means universal. I was going to stay at the HGI in Eugene, OR last weekend but thought I'd just call to see what level of service they were offering..... Restaurant? Closed. Pool? Closed. Housekeeping? Hahah, no, none during stay, not even towels. Food options? None I said thanks but no thanks... And they were asking full rack rate. At the weekend. I get that times are hard, but seriously, this level of service does not help attract customers back....

DELee Jun 26, 20 9:36 pm


Originally Posted by timfountain (Post 32488317)
Well, it's by no means universal. I was going to stay at the HGI in Eugene, OR last weekend but thought I'd just call to see what level of service they were offering..... Restaurant? Closed. Pool? Closed. Housekeeping? Hahah, no, none during stay, not even towels. Food options? None I said thanks but no thanks... And they were asking full rack rate. At the weekend. I get that times are hard, but seriously, this level of service does not help attract customers back....

Is the hotel affiliated with UOregon? They may be setting the rates.

David

Global Adventurer Jun 27, 20 5:26 am


Originally Posted by smmrfld (Post 32486823)
Past performance is not a guarantee of future results. Call the property for current info.

So true. Mid stay the grab and go bags I was getting at the DoubleTree with just fruit,muffin and yogurt they started also adding sausage w/cheese biscuits sandwiches the last several days of my stay.

flyupfrnt Jun 27, 20 10:49 am

If it's the HGI that is a Dual branded Hotel with Homewood Suites than I can confidently say it's grab and Go Bag. Change to Points. I stayed there late this week.

sdsearch Jun 27, 20 1:22 pm


Originally Posted by Tintin (Post 32486386)
I am traveling to San Diego next week and will stay in a Hilton Garden Inn at Little Italy. If you have stayed at this property or at a HGI within US since they stopped having the normal buffet, what have you found? I know that breakfast may vary from town to town and probably between properties within a town. But I am trying to set an expectation and decide whether I should change the "My Way Benefit" from Breakfast to 750 Honors Points before checking-in.

Thanks very much.

I called 3 HGIs in Orange County CA about a week and a a half ago. The Anaheim/Garden Grove one said the whole hotel was closed despite showing availability online, the other two (Lake Forest and Irvine Spectrum) said the restaurant was closed and there was no alternative breakfast option either. I didn't bother calling the one right near SNA because it's too expensive for me anyway.

So definitely call and ask.

jhalapin Jun 29, 20 7:31 am

I've stayed at 2 different HGIs in the last 2 weeks.

Sioux Falls (Downtown) had a modified breakfast menu with the server bringing you what you asked for. No buffet.

McAllen, TX had no food at all. Not even coffee in the lobby.

YMMV

CMK10 Jul 7, 20 9:30 am

Staying at the HGI Columbus, GA right now and it's a grab and go bag with a yogurt and a granola bar plus free coffee. Pretty lame.

DELee Jul 7, 20 10:35 am


Originally Posted by CMK10 (Post 32514044)
Staying at the HGI Columbus, GA right now and it's a grab and go bag with a yogurt and a granola bar plus free coffee. Pretty lame.

No other food service? No biscuits and gravy?

David

estedman Jul 7, 20 8:27 pm

I stayed at a HGI in NY and they were not even giving out the bags or had coffee for breakfast even though it says it on their COVID explanation sheet. As a data point the lot was full with cars so I know rooms were at least 3/4 full.

At this point I am sure that HGI was using Covid as an excuse to save a few bucks. There is no reason you can't have some coffee, yogurt, muffins to go. It's a shame as I will never set foot in that hotel again.

sdsearch Jul 7, 20 11:39 pm


Originally Posted by estedman (Post 32515474)
At this point I am sure that HGI was using Covid as an excuse to save a few bucks. There is no reason you can't have some coffee, yogurt, muffins to go. It's a shame as I will never set foot in that hotel again.

It's not just that HGI. A lot of hotels that used have free buffets (including Hampton in the Hilton family) are giving pitiful grab and go bags that don't even include yogurt, just a muffin and a cereal bar. While Hyatt Place (supposedly in roughly the same hotel category) apparently gives breakfast sandwiches you can heat in the microwave in your room at least.

So it seems lots of hotels are using Covid as an excuse for cost cutting, with such lame grab & go bags (or nothing).

I've stayed in the past few weeks at Fairfield, Courtyard, and TownPlace (Marriott program), Hampton, Comfort (Choice program), and a Best Western Plus, all in the same area, and the Best Western Plus was the only one of those with a hot breakfast made when you ordered it (though there wasn't much choice), while everyone else either had the pitiful muffin-and-cereal-bar only grab and go bags or nothing at all. (I've not bothered going to any of the HGIs in this area because they all told me on the phone that their restaurants are closed and they have no breakfast at all.).


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