New Hilton Award Calendar is (?) broken...
Apr 7, 2020, 3:56 am
#1
Original Poster
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
New Hilton Award Calendar is (?) broken...
Checking availability for Waldorf Astoria Rome, Italy for July using the flexible award calendar.
There is NO availability for standard room nights with points. Minimum points are 114,000+ per night.
However, searching without the flexible award calendar, I can see numerous possibilities for two night awards for regular rooms during different times of the month.
Is the flexible award calendar broken?
There is NO availability for standard room nights with points. Minimum points are 114,000+ per night.
However, searching without the flexible award calendar, I can see numerous possibilities for two night awards for regular rooms during different times of the month.
Is the flexible award calendar broken?
Apr 7, 2020, 4:21 am
#3
Original Poster
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
Allow me to rephrase my question
If I try to book award nights for 23-25 July, I get availability for 80k points a night
If I try to book award nights for 23-25 July, with my dates being flexible, I get availability for 114k points a night for the SAME NIGHTS.
Why?
Is the flexible award calendar broken?
OR
Are they trying to make it difficult for us to find award nights using the flexible award calendar?
If I try to book award nights for 23-25 July, I get availability for 80k points a night
If I try to book award nights for 23-25 July, with my dates being flexible, I get availability for 114k points a night for the SAME NIGHTS.
Why?
Is the flexible award calendar broken?
OR
Are they trying to make it difficult for us to find award nights using the flexible award calendar?
Apr 7, 2020, 5:17 am
#5
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,018
Ah ok, thanks for clarifying.
Have checked the same and got the same result as you, although when clicking through from the flexible dates it does then return the correct 80k per night available for your selected dates.
Checking a few other Rome properties, there is the same issue, so yes there is an issue with the flexible view. As always with most things to do with Hilton IT, I would lean towards cock-up over conspiracy, so it will be another of their IT mess ups.
Have checked the same and got the same result as you, although when clicking through from the flexible dates it does then return the correct 80k per night available for your selected dates.
Checking a few other Rome properties, there is the same issue, so yes there is an issue with the flexible view. As always with most things to do with Hilton IT, I would lean towards cock-up over conspiracy, so it will be another of their IT mess ups.