Do I still get 1 night stay credit & points if I cancel and pay a 1 night fee?
Sep 20, 2019, 11:43 am
#16
Suspended
Join Date: Jul 2007
Posts: 4,477
Sep 22, 2019, 6:26 pm
#17
Original Poster
Join Date: Dec 2009
Location: USA
Posts: 1,153
To bring closure to this - no, I did not get any stay credit/points after cancelling and paying the full rate I'd booked.
The take away here for me is - if I have a 1 night stay that I need to cancel after the deadline has passed then theres no benefit in cancelling it.
I may as well check in and out on the app. At least then there is still a chance of getting stay credit/points. Should the hotel withhold that, then I'm no worse off than had I simply cancelled the reservation.
The take away here for me is - if I have a 1 night stay that I need to cancel after the deadline has passed then theres no benefit in cancelling it.
I may as well check in and out on the app. At least then there is still a chance of getting stay credit/points. Should the hotel withhold that, then I'm no worse off than had I simply cancelled the reservation.
Sep 23, 2019, 3:55 am
#19
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,153
Arguably the hotel would care more because the hard costs/lost profit opportunity of delivering benefits (e.g. free breakfast, wifi, etc.) come out of their profit margin while corporate has an interest in higher numbers of Elites/active members to push the value of their brand to investors and potential franchisees. If "real" or "fake" were a meaningful corporate distinction it wouldn't be nearly as easy to get status without setting foot in a Hilton hotel (CC membership, status 'matches' that grant a higher than held status, etc.)