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Hilton staff with HHonors status compete upgrades with us

Hilton staff with HHonors status compete upgrades with us

Old Aug 27, 19, 3:51 pm
  #31  
 
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Originally Posted by arlflyer View Post


As a person with some command of logic, Id say that without the customers that you so quickly dismiss, said employee would be sleeping under a bridge or polishing up their resume.
But surely, by that same logic, that without employees to staff and run the various operations in a hotel, said customers would also be sleeping under a bridge.
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Old Aug 27, 19, 4:52 pm
  #32  
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Originally Posted by GM1985 View Post


But surely, by that same logic, that without employees to staff and run the various operations in a hotel, said customers would also be sleeping under a bridge.
Yeah? But I'm sure it would be considered an "aspirational" bridge.
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Old Aug 29, 19, 7:13 am
  #33  
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Originally Posted by GM1985 View Post
But surely, by that same logic, that without employees to staff and run the various operations in a hotel, said customers would also be sleeping under a bridge.
No, they'd be sleeping at Hyatts.
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Old Aug 29, 19, 8:04 am
  #34  
 
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Originally Posted by zombietooth View Post
There is literally no reason to have the Aspire card unless you are already spending a lot of nights at Hilton properties every year. The majority value comes from the 14x points on my Hilton spend and the resort credits and free nights for spend, etc.
Why not? I will only spend 10+/- nights at Hiltons over a year. Is there a reason I shouldn't take the diamond status when the $450 card gives me $500 in credits for stuff I am going to do anyway?
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Old Aug 29, 19, 12:19 pm
  #35  
 
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Originally Posted by Cledaybuck View Post
Why not? I will only spend 10+/- nights at Hiltons over a year. Is there a reason I shouldn't take the diamond status when the $450 card gives me $500 in credits for stuff I am going to do anyway?
imo with restrictions the credits is not really worth $500, although there's also a free night. If the two credits were easily convertible to a $250 airline and a $250 Hilton gift card, I'd only value them around $400 myself. I still agree with you completely, though if the airline credit gets further useless (I never would normally buy any incidentals) I may cancel. From a couple family member cards ive already run into a couple certs nearly expiring and no travel where one if the few participating resorts are resulting in a $250 resort credit unused. I'd imagine average breakage is very high on the Expire card annual credits and night certs. And the Amex-gimped Priority pass is also very low value. But prior to Amex I was instead already paying $50-100/yr to Citi solely for Hilton Gold, so Diamond status value also factors in.

To me, the main absurdity of the "credit card diamonds are bad" idea is that if they don't stay much they won't be receiving many of the upgrades and not reducing availability much. And people paying for status for vacations who don't travel for work (a third party funding the "organic" status) are more likely to be high- value incremental customers for the chain, the exact customers where the best incentives should be targeted to from a business standpoint.

Employees who travel frequently may have the ability to influence the decision of where they stay and how much the employer is willing to pay for said stay, and likely just using "free" points for their own travel decisions. But a credit card diamond is likely spending 100% of their own money, and also has 100% of the decision-making power. This is also a reason it would be reasonable (I am NOT saying they should) for Hilton to exclude employee rates from earning points or stay credit and upgrade status benefits. Hilton employees already have the incentive to book Hilton due to the low employee rate and don't "need" any additional motivation.

Last edited by B3nder; Aug 29, 19 at 12:37 pm
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Old Aug 29, 19, 12:41 pm
  #36  
 
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Originally Posted by B3nder View Post
imo with restrictions the credits is not really worth $500, although there's also a free night. I agree with you completely though if the airline credit gets further useless (I never would normally buy any incidentals) I may cancel. From a couple family member cards ive already run into a couple certs nearly expiring and no travel where one if the few participating resorts are resulting in a $250 resort credit unused. I'd imagine average breakage is very high on the Expire card snnual credits and night certs. And the Amex-gimped Priority pass is also very low value.
All of what you stated above is why I hadn't gotten the card until recently. But then we had a trip booked to CA/HI where I will easily use the resort credit and 4 separate legs on which we will need baggage (at least one, if not two) on an airline where I would have to pay $30. At this point it was practically a no brainer, plus I have an additional $250 airline credit to use before the end of this year (which I did). Throw in the free weekend night (my 4th in 2 years) and the 150k point upgrade bonus, and they are practically begging me to take their money. Now in the future, if I don't have a resort stay or incidental spend, I will get rid of it. The Ascend/Surpass actually makes more sense for my spending habits anyway.
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Old Aug 29, 19, 12:53 pm
  #37  
 
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Yep still worth it for status and night cert. Challenge here on certs is "Hmm I shouldn't use it at a cheap place for ~$100, I'll save it for somewhere more costly", and then before you know it I'm near month 12 with unused cert even though Ive already had several trips. I have 7 active certs this year to juggle with varying dates due to the CC changeover from Citi and Amex product changes (5 myself with only 1 aspire, 2 from one family member with surpass->aspire upgrade). Also aggravatingly there's 0 Hilton hotels where I planned my big trip of the year and will 16 nights total at 10+ different places...

Last edited by B3nder; Aug 29, 19 at 1:02 pm
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Old Aug 29, 19, 3:44 pm
  #38  
 
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Originally Posted by BearX220 View Post
No, they'd be sleeping at Hyatts.
Droll But I think the principle (that both customers and employees are important stakeholders to inspire loyalty in) applies to hotels regardless of brand affiliation. Indeed most (all?) businesses
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Old Aug 29, 19, 4:27 pm
  #39  
 
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Originally Posted by Cledaybuck View Post
Why not? I will only spend 10+/- nights at Hiltons over a year. Is there a reason I shouldn't take the diamond status when the $450 card gives me $500 in credits for stuff I am going to do anyway?
I never implied that you shouldn't take Diamond status and exploit it to the max, I was merely pointing out that "Credit Card Diamonds" taking upgrades from more deserving BIB (Butt In Bed) Diamonds is a myth, and that the value of Diamond to someone like yourself who is only staying 10 nts/year is low (since $30- is the average executive upgrade cost at the properties that I stay at in Asia, we'll call it $300-).

If you don't spend enough at Hiltons to get the $250- resort credit and/or the $100- Conrad/WA Credit, and the extra free night at 60K spend, then the card has limited value to you. However, to me, the card has a minimum of $1,400- (two free nights at a high-end Conrad/WA, where the cheapest prepaid or corporate rate is $700- and more) plus $250- airline incidentals credit (for flying my dog) plus $250- resort credit plus $100- Conrad/WA credit plus a {7 pt earning differential over the zero fee card} x $30K (my estimated Hilton spend for 2019) = 210,000 points, which at .005 cents = $1,050-, for a grand total of $3,050-.

Last edited by zombietooth; Sep 2, 19 at 4:00 pm
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Old Aug 30, 19, 7:37 pm
  #40  
 
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Originally Posted by Fanjet View Post
As for Hilton properties not being able to differentiate employee elites from non-employees. Are the employees booking a specific rate code (like we did at Marriott) for their stays? Because to me, that is the easiest way to distinguish between the two groups.
Employees booking a personal stay using their staff discount rate will reflect in their booking code, but if they use the Friends and Family rate, it can be used by others so not distinguishable.

If an Employee is staying in a property for business, they book under a corporate discount code, just the same as other corporate customers.
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Old Aug 31, 19, 9:24 am
  #41  
 
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I thought TEAM MEMBER HHONORS was in giant letters in the background on the OnQ screen?
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