So Long, Farewell…and Hello! To a New Hilton Representative
Aug 28, 2019, 4:00 am
#106
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
its strange seeing william on this side of the board....but i'm glad he is still around now that i'm going to shift some stays over to hilton....
Aug 29, 2019, 9:45 am
#107
Join Date: May 2006
Location: London
Programs: BA Lifetime Gold, GGL, SPG Gold , HHonors Diamond ,Marriott Gold Elite
Posts: 567
Aug 29, 2019, 9:51 am
#108
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Aug 29, 2019, 4:13 pm
#109
Join Date: Feb 2005
Programs: UA 1k MM, HH D, Starwood PT, Alaska MVP
Posts: 77
Welcome back William! Like many others, I have not only enjoyed your support at SPG but also watching you take care of others over the years. Look forward to seeing your wares here going forward, though I hope never to need to avail them!! Best wishes and good health.
Aug 30, 2019, 1:09 am
#111
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
I think those of us who have dealt with William and his SPG Lurker Team really appreciate how responsive and honest William is over the years. William didn't spin things for the company and can also be firm with unreasonable guests.
I was worried about the team when Marriott took over - Marriott has not been very communicative and straight with us since the EEO BOGO coupon debacle a few years ago. Then the botched merging of the programs and computer systems...
For me, it is definitely nice to see William here as Hilton has been my primary hotel the last few years since that is the preferred chain for my company and I have lifetime Titanium with Marriott anyway.
All that said, I am not sure if I will congratulate William since the move might be because how he and his team were treated by Marriott and starting over is never easy.
Welcome!
I was worried about the team when Marriott took over - Marriott has not been very communicative and straight with us since the EEO BOGO coupon debacle a few years ago. Then the botched merging of the programs and computer systems...
For me, it is definitely nice to see William here as Hilton has been my primary hotel the last few years since that is the preferred chain for my company and I have lifetime Titanium with Marriott anyway.
All that said, I am not sure if I will congratulate William since the move might be because how he and his team were treated by Marriott and starting over is never easy.
Welcome!
Aug 31, 2019, 11:24 pm
#112
Join Date: Jul 2001
Location: New York
Programs: Bonvoy LifetimeTitanium, UA Plat 2MM, LHW LeadersClub, IHGPlat, HiltonDiamnd, ASMVPG100K, WyndDiamnd
Posts: 1,227
William. Once again. Welcome and all best wishes. It has been a long time since the UA "DOs." At least Hilton made it easier to follow you. Since I have lifetime status with Marriott, I normally would not wander, but the Aspire Card has enabled that. In fact, my wife, who only has the new gold at Marriott is much more likely to stay at a Hilton when travelling alone now.
Sep 2, 2019, 1:36 pm
#113
Join Date: Jan 2006
Posts: 415
Hi William. I am trying to send a PM to you, however I get the following message:
Thanks
- Hilton Honors Ambassador has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.
If you are trying to send this message to multiple recipients, remove Hilton Honors Ambassador from the recipient list and send the message again.
Thanks
Sep 2, 2019, 1:50 pm
#114
Join Date: May 2005
Posts: 4,870
Hi William. I am trying to send a PM to you, however I get the following message:
Thanks
- Hilton Honors Ambassador has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.
If you are trying to send this message to multiple recipients, remove Hilton Honors Ambassador from the recipient list and send the message again.
Thanks
Sep 2, 2019, 2:52 pm
#115
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
Congratulations Lauren! Another one who has benefited immensely from your assistance here.
Welcome William to the Hilton side of things! And glad to see that Hilton has chosen to replace Lauren with top notch talent, although the Bonvoy side of me is still sad to see you go.
Welcome William to the Hilton side of things! And glad to see that Hilton has chosen to replace Lauren with top notch talent, although the Bonvoy side of me is still sad to see you go.
Sep 3, 2019, 8:19 am
#116
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Sep 11, 2019, 8:03 pm
#117
Join Date: Sep 2002
Location: NOVA
Programs: IHG Rewards Platinum, Marriott Gold, Hilton Diamond, UA/DL/AA Back of the plane...
Posts: 4,612
This is great news. I only needed your help once a while ago William in SPG days - and have had great help already once here from Lauren since I moved here after the SPG / Marriott merger.
Congratulations!
Congratulations!
Oct 13, 2019, 5:17 am
#118
Join Date: May 2005
Location: Chicago
Programs: United GS 3 MM LT, Marriott Ambassador LT Titanium, HH LT Diamond
Posts: 461
Welcome
I do do remember you fro:m the SPG Forum and how helpful you were. Can you ask your contacts at Hilton why Lifetime calculations are screwed up? Whenever, I contact HH they say the Lifetime team has to calculate the numbers manually and it takes weeks. Why don’t they just have it calculated automatically like every other chain? The calculation is usually wrong the first few times. It just does make sense that Hilton would not want to save money and calculate this automatically. I am sure this takes a software upgrade. Can you ask?
Oct 14, 2019, 7:53 am
#119
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
I do do remember you fro:m the SPG Forum and how helpful you were. Can you ask your contacts at Hilton why Lifetime calculations are screwed up? Whenever, I contact HH they say the Lifetime team has to calculate the numbers manually and it takes weeks. Why don’t they just have it calculated automatically like every other chain? The calculation is usually wrong the first few times. It just does make sense that Hilton would not want to save money and calculate this automatically. I am sure this takes a software upgrade. Can you ask?
Best regards,
William R. Sanders
Oct 18, 2019, 2:20 pm
#120
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,559
Wow!! This is a genuine "program enhancement" we can all support!! Welcome to HH, William!
I find Marriott LT Titanium and Hilton Diamond via Aspire to be pretty interchangeable and both rewarding when played right, but neither one is anything close to what SPG once was.
But having William over here is nice, and certainly is a smart move on Hilton's part.
I find Marriott LT Titanium and Hilton Diamond via Aspire to be pretty interchangeable and both rewarding when played right, but neither one is anything close to what SPG once was.
But having William over here is nice, and certainly is a smart move on Hilton's part.