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Well that's new to me - received a video pre-checkin

Well that's new to me - received a video pre-checkin

Old Jul 13, 19, 9:02 pm
  #1  
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Join Date: May 2002
Location: Trinidad & Tobago
Posts: 357
Well that's new to me - received a video pre-checkin

I've got reservations for a stay in 7 days at the Doubletree Gatineau, and I just received e-mail with a 'personalised' 1.5min video of the hotel. The personalisation was the video includes my dates of stay.

Anyone else had this or am I just the last to find out? ;-)
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peter1962 is offline  
Old Jul 14, 19, 7:31 am
  #2  
 
Join Date: Aug 2001
Posts: 1,165
Originally Posted by peter1962 View Post
I've got reservations for a stay in 7 days at the Doubletree Gatineau, and I just received e-mail with a 'personalised' 1.5min video of the hotel. The personalisation was the video includes my dates of stay. Anyone else had this or am I just the last to find out? ;-)
I have received welcome videos from a few Asian Hilton properties - unexpected, but all well done and highly personalized.
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Old Jul 14, 19, 7:50 am
  #3  
 
Join Date: Oct 2000
Location: Seattle WA, USA
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I have received them from the Hilton Hawaiian Village over the years. I don't watch them now since I'm familiar with the property. They can be useful as an introduction to a hotel, I think.

Last edited by Westcoaster; Jul 14, 19 at 11:11 am Reason: Typo
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Old Jul 14, 19, 9:11 am
  #4  
 
Join Date: Feb 2013
Location: DCA
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I just also had something similar to this for the first time last week. It wasn't a pure video, but sort of like a slide show thing. At the end it wanted me to post on social media about my upcoming stay in return for a 20% F&B discount during the stay. Interesting idea - if it was an exotic property worth not-so-humblebragging about I may well have gone for it!
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Old Jul 14, 19, 11:05 am
  #5  
 
Join Date: Aug 2016
Location: SAT
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I received one earlier this year from The Diplomat, was very helpful for a first time stay.
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