Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

Hilton Garden Inn Jomo Kenyatta International (Nairobi) Airport {KEN}

Hilton Garden Inn Jomo Kenyatta International (Nairobi) Airport {KEN}

Old Jun 27, 19, 1:06 am
  #1  
Original Poster
Hilton 25+ BadgeMarriott 10+ Badge
 
Join Date: Feb 2004
Location: Netherlands
Posts: 3,023
Arrow Hilton Garden Inn Jomo Kenyatta International (Nairobi) Airport {KEN}

Starting a new thread for this fairly new property in Nairobi, Kenya
nldogbert is offline  
Old Jun 27, 19, 1:16 am
  #2  
Hilton Contributor Badge
 
Join Date: Jan 2004
Location: EXT, LHR & ORD
Programs: AA EXP MM, HH Diamond
Posts: 1,543
Was there last year - they do pick up from airport of you email them prior to flights so know what flight you are on etc. Nice hotel, friendly staff
Was late arrival and very early departure so can't report much else except bed was comfortable.
holmedown is offline  
Old Jun 27, 19, 1:44 am
  #3  
Original Poster
Hilton 25+ BadgeMarriott 10+ Badge
 
Join Date: Feb 2004
Location: Netherlands
Posts: 3,023
Good hotel close to the airport, friendly staff

Hilton Garden Inn Nairobi Airport

Map| 1 Review | 100% Recommended

Hilton Garden Inn Nairobi Airport

Jomo Kenyatta International Airport Mombasa Road Nairobi Nairobi, KE

Good hotel close to the airport, friendly staff (10 Photos)

Hilton Garden Inn Nairobi Airport

This is a fairly new (less than 2 years I believe) hotel close to JKIA.  This is the only Hilton property close to the airport.  There are 2 other major hotel chains which is located within the perimeter of the airport, this property is just outside of the secured perimeter of the airport.

NBO_exterior.jpg

Location

This hotel is about 10 mins ride away from the terminals of JKIA.  The duration really depends on the traffic from the terminal to the hotel - the same on the return journey.  For the return journey from hotel to airport, this can be an issue especially during the weekdays as traffic on the main road in front of the hotel to the airport can get grid lock as early as from 2pm stretching until about 8 pm.  This will delay the transportation options provided by the hotel.  The hotel provides a complimentary shuttle (on reservation basis) for guests to/fro the airport.  There is an email on their website to provide and reserve the shuttle.

Other than that, around the hotel there is not much besides industrial buildings and offices.  There is a mall about 15-20 mins walk from the hotel (the hotel does not provide complimentary transportation to the mall).  The walk from the hotel to the mall is safe especially during day time.  There is a railway station (but on the opposite side of the highway (which if you dare can cross) that does have services to the center of Nairobi.  

Getting to Nairobi downtown can be a quick 20 mins ride on a good day, but it can be much longer if there is traffic.  For the daring ones, there are lots of public transportation that seems to stop close to the hotel.

Check In

I arrived at the hotel early in the evening, and although the front desk was busy, there was 3 associate working at the desk, so I was assisted without any long wait.  [this property does not participate in digital check-in]. 

No upgrades provided (as usual for HGI properties) and I was assigned a twin room (as booked) facing the main road on the 2nd highest floor (hotel has only 6 floors).  Check-in staff was friendly and welcoming.

Room

The room was of reasoable size with 2 single beds and a small sitting area close to the window.  Other than that, it was more or less the same cookie cutter type rooms that you find at HGI properties.

The bed was comfortable, not being too soft nor hard.  The climate control in the room was good - it only works to cool down the room but there is no heater facility (not sure if this will be needed).  There is tea/coffee making facility and an empty fridge for use.   The safety box was quite large and does fit a  decent size laptop.  The power outlets in the room was limited with only 1 international power outlet and the rest were the standard Kenian type.  TV selection was ok - with local and international selections.  Internet connection was stable and worked relatively fast - although I was given a code (not sure if this is standard of just for HHonors members).

Bathroom size was ok - with a walk in shower.  The shower pressure and temperature control was good.  

As mentioned, the room faced the main road (which is a 4 lane highway in each direction).  I was a bit afraid that it would be an issue, however I was surprised that the noise isolation was good, you will only hear the occasional truck horn, but other than that I did not have any issue with the traffic noise.  [Rooms on the other side of the hotel will be facing the National Park, some grass fields and the back part of the hotel].

NBO_bath1.jpgNBO_bath2.jpgNBO_room1.jpgNBO_room2.jpgNBO_room3.jpg

Dining

The hotel dining and breakfast option was quite good and priced decently for a hotel.  

For breakfast, the spread was quite good for an HGI - with 4-5 different warm dishes including some local dishes.  There is an egg station.  Other than that, it was the usual cold cuts, breads and fruits.  Service was ok with staff clearing plates fast.

For dining options, there was quite a nice comprehensive list - you can either do a more casual dining with the bar menu or at the restaurant with more dining options.  I tried the burger which tasted good and well made.

NBO_bar.jpg

Pool

The pool (and gym, guest laundry and a large sitting area) is situated on the 6th floor of the hotel.  The pool faces the national park (you can see during the day some predator birds flying above, but sadly not any animals).  During my time there (winter period), the pool water is on the cool side. Other than that, the pool area is nice to relax on a nice warm sunny day.  There is no staff, but you can always call down to order drinks/food (same menu as the bar menu).  Towels are freely available.

NBO_pool.jpg

Overall

All in all, a solid HGI property.  Majority of the staff are friendly, there are a few exceptional ones which are very friendly and helpful.  I will certainly return to this property if I need to be in the area.  The exterior of the hotel is also very well done up with a nice patio to relax in.  The hotel should maybe arrange with some company for some good day tours or trips (of course for a good price) since I believe that quite a lot of guests are there for close to a whole day or while waiting for their late night flights.  Another plus point is that the hotel does seem to take security highly as all cars and visitors are screened thoroughly before being let into the hotel, a small price to pay for the slight incovenience.  Price to value of the hotel is ok.

NBO_exter.jpgNBO_hallway1.jpg

Good hotel close to the airport, friendly staff

Would you like to write a review on the Hilton Garden Inn Nairobi Airport?

No, thank you.
Yes
nldogbert is offline  
Old Jun 27, 19, 6:37 am
  #4  
 
Join Date: Jul 2006
Location: DCA
Programs: AA Plat Pro, HH Diamond, Marriott/SPG Gold
Posts: 1,049
Thanks for the review! I'll be staying there later this summer and was wondering what to expect. I have emailed the hotel to ask for an airport pickup-- were they waiting for you when you got out of the aiport, or did you need to phone them to send the vehicle?
whimsey21 is offline  
Old Jun 27, 19, 6:59 am
  #5  
Original Poster
Hilton 25+ BadgeMarriott 10+ Badge
 
Join Date: Feb 2004
Location: Netherlands
Posts: 3,023
Originally Posted by whimsey21 View Post
Thanks for the review! I'll be staying there later this summer and was wondering what to expect. I have emailed the hotel to ask for an airport pickup-- were they waiting for you when you got out of the aiport, or did you need to phone them to send the vehicle?
I had 2x airport pick up arranged for 2 different days, for the 1st one (arriving in the evening), when got out from the arrivals hall, I saw a representative with a HGI board across the exit. He checked my name against his list.
For the 2nd one (early AM arrival), my flight arrived way earlier (> 30 mins) and since there was basically no line at the different check points (it can get crazy with the arrival of long haul flights), I was out of the airport 10 mins before my scheduled arrival time provided. In this case after waiting for 15 mins and not seeing anyone from the hotel, I called to ask and I was told to continue to wait while they contacted their driver. Even after calling I had to wait for another 10 mins when I saw a HGI car arriving (it was dropping of pax).
The airport pick up timing is often screwed up due to the unpredictable traffic at JKIA airport - you'll see what I mean when you're there since the main unpredictable one is the security check to enter the airport perimeter.

Cheers!
nldogbert is offline  
Old Jun 28, 19, 8:51 am
  #6  
 
Join Date: Jul 2006
Location: DCA
Programs: AA Plat Pro, HH Diamond, Marriott/SPG Gold
Posts: 1,049
Thanks for the info! Sounds like I should also build in lots of buffer time to get to the airport on departure if the security check can be problematic.
whimsey21 is offline  

Thread Tools
Search this Thread