Hilton Honors and Lyft
Oct 31, 2019, 11:39 am
#31
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
This offer is only valid for Hilton Honors Members who, during the Promotional Period, both link their Hilton Honors membership number to their Lyft accounts on HiltonHonorsLyft.com (a “Linked Account”) and complete an “Eligible Lyft Ride.” “Promotional Period” means October 3, 2019 at 12:01am ET to November 15, 2019 at 11:59pm ET. “Eligible Lyft Ride” means any paid Lyft Ride requested and completed using the Lyft app within the United States or Canada after registering the Linked Account. “Lyft Ride” is defined as one of the following ride types: Lyft, Lyft XL, Lyft Black XL, Lux, Lux Black and Lyft Shared ride. Hilton Honors members who have a Linked Account prior to the start of the Promotional Period are not eligible for this offer. Members who de-link and re-link their Lyft accounts during the Promotional Period are not eligible for this offer. Offer valid one-time only. Offer is non-transferable.
Hilton Honors members who Link Accounts and complete an Eligible Lyft Ride will be bonused 1,000 Hilton Honors Points within 4 weeks of the Promotional Period end date. Bonus Points do not count toward elite tier qualification. This offer may be terminated without notice.
If you don't get the 1,000 points from this by December 13th, let me know and I will be glad to follow up.
Best regards,
William R. Sanders
Dec 9, 2019, 9:26 am
#32
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Thanks for asking! Here are the relevant terms and conditions:
This offer is only valid for Hilton Honors Members who, during the Promotional Period, both link their Hilton Honors membership number to their Lyft accounts on HiltonHonorsLyft.com (a “Linked Account”) and complete an “Eligible Lyft Ride.” “Promotional Period” means October 3, 2019 at 12:01am ET to November 15, 2019 at 11:59pm ET. “Eligible Lyft Ride” means any paid Lyft Ride requested and completed using the Lyft app within the United States or Canada after registering the Linked Account. “Lyft Ride” is defined as one of the following ride types: Lyft, Lyft XL, Lyft Black XL, Lux, Lux Black and Lyft Shared ride. Hilton Honors members who have a Linked Account prior to the start of the Promotional Period are not eligible for this offer. Members who de-link and re-link their Lyft accounts during the Promotional Period are not eligible for this offer. Offer valid one-time only. Offer is non-transferable.
Hilton Honors members who Link Accounts and complete an Eligible Lyft Ride will be bonused 1,000 Hilton Honors Points within 4 weeks of the Promotional Period end date. Bonus Points do not count toward elite tier qualification. This offer may be terminated without notice.
If you don't get the 1,000 points from this by December 13th, let me know and I will be glad to follow up.
Best regards,
William R. Sanders
This offer is only valid for Hilton Honors Members who, during the Promotional Period, both link their Hilton Honors membership number to their Lyft accounts on HiltonHonorsLyft.com (a “Linked Account”) and complete an “Eligible Lyft Ride.” “Promotional Period” means October 3, 2019 at 12:01am ET to November 15, 2019 at 11:59pm ET. “Eligible Lyft Ride” means any paid Lyft Ride requested and completed using the Lyft app within the United States or Canada after registering the Linked Account. “Lyft Ride” is defined as one of the following ride types: Lyft, Lyft XL, Lyft Black XL, Lux, Lux Black and Lyft Shared ride. Hilton Honors members who have a Linked Account prior to the start of the Promotional Period are not eligible for this offer. Members who de-link and re-link their Lyft accounts during the Promotional Period are not eligible for this offer. Offer valid one-time only. Offer is non-transferable.
Hilton Honors members who Link Accounts and complete an Eligible Lyft Ride will be bonused 1,000 Hilton Honors Points within 4 weeks of the Promotional Period end date. Bonus Points do not count toward elite tier qualification. This offer may be terminated without notice.
If you don't get the 1,000 points from this by December 13th, let me know and I will be glad to follow up.
Best regards,
William R. Sanders
I have received HHonors points credit for my Lyft rides on November 8 and 17
Dec 9, 2019, 9:35 am
#33
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Best regards,
William R. Sanders
Last edited by Hilton Honors Ambassador; Dec 10, 2019 at 8:04 am Reason: noticed one ride was not eligible
Dec 17, 2019, 12:15 am
#34
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
No worries. The promotion ended on November 15th, so the November 17th ride is not going to be eligible; but, if you don't get the bonus points from the November 8th ride by December 13th, let me know and I will be glad to follow up.
Best regards,
William R. Sanders
Best regards,
William R. Sanders
I am wondering if there might be a problem as the deadline was Nov 15, and my November 8 and 17 Lyft rides both posted my HHONORS account on Nov 20.
I don't think I should be penalized for a delay in reporting the first ride
As I have noted in my email, I took Lyft from my home to the DFW airport for a flgiht to San Juan, Puerto Rico.
My HH record shows a stay at Doubletree San Juan from Nov 8-10
Dec 20, 2019, 9:18 pm
#35
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Got an email today that (non-shared) trips charged to a Hilton credit card earn 6x points; shared, it seems, yields 4x as usual.
Feb 17, 2020, 12:15 pm
#38
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I've taken 6 rides since I signed up.
I got 3 emails from points.com asking me to confirm my account to get the points for those rides deposited. I clicked the links (back-to-back-to-back -- it took me a few days to notice these) and got the points.
I didn't get emails for the other 3. I checked spam and they were not there.
Does points.com send and email for every single ride? Or once it's confirmed do they stop sending them? If it's an email per ride, is there any way to get missed emails resent?
I got 3 emails from points.com asking me to confirm my account to get the points for those rides deposited. I clicked the links (back-to-back-to-back -- it took me a few days to notice these) and got the points.
I didn't get emails for the other 3. I checked spam and they were not there.
Does points.com send and email for every single ride? Or once it's confirmed do they stop sending them? If it's an email per ride, is there any way to get missed emails resent?
Feb 17, 2020, 12:24 pm
#39
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,416
I've never received any points.com emails in advance of points posting. I did have issues with one point posting and a quick message to the Lyft customer service cleared it up rather quickly.
Feb 17, 2020, 12:28 pm
#40
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Thanks. I'm hoping that was just a one-time thing then. Two of the rides that I'm missing points for are recent (Friday) and they haven't posted to DL yet either, so I'll give them some time. The other one is from last week so they have clearly missed it -- I'll send an email.
Jun 11, 2021, 1:14 pm
#41
Join Date: Jun 2011
Posts: 3,528
FYI
"Terms and conditions Starting June 30, 2021 you may only earn points or miles through your Lyft account with one travel partner rewards program at a time. You can change which travel partner rewards program you want to activate at any time in the Lyft App. If you do not make a selection by June 30, 2021, you will be defaulted to the travel partner you selected enrolled in first on June 30, 2021. Delta and Hilton partnership terms apply."
"Terms and conditions Starting June 30, 2021 you may only earn points or miles through your Lyft account with one travel partner rewards program at a time. You can change which travel partner rewards program you want to activate at any time in the Lyft App. If you do not make a selection by June 30, 2021, you will be defaulted to the travel partner you selected enrolled in first on June 30, 2021. Delta and Hilton partnership terms apply."
Jun 11, 2021, 2:05 pm
#42
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,268
FYI
"Terms and conditions Starting June 30, 2021 you may only earn points or miles through your Lyft account with one travel partner rewards program at a time. You can change which travel partner rewards program you want to activate at any time in the Lyft App. If you do not make a selection by June 30, 2021, you will be defaulted to the travel partner you selected enrolled in first on June 30, 2021. Delta and Hilton partnership terms apply."
"Terms and conditions Starting June 30, 2021 you may only earn points or miles through your Lyft account with one travel partner rewards program at a time. You can change which travel partner rewards program you want to activate at any time in the Lyft App. If you do not make a selection by June 30, 2021, you will be defaulted to the travel partner you selected enrolled in first on June 30, 2021. Delta and Hilton partnership terms apply."
Jun 12, 2021, 8:14 am
#43
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Haven't used Lyft in a while, and doubt I shall anytime soon, but I'm the other way around where I'm drowning in Hilton points, and could use whatever Delta miles I could get instead.
Jun 20, 2021, 3:53 pm
#44
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
I linked my Hilton and Lyft accounts a couple weeks ago and finally got around to taking a Lyft ride. Received an email from Lyft the next day telling me I need to verify my Hilton account before they can deposit the points.
Unfortunately, I get an error message "Sorry, we did not find that membership" every time I attempt to do this. I am sure the Hilton Honors #, name, and email are correct.
Anybody else have this issue?
Unfortunately, I get an error message "Sorry, we did not find that membership" every time I attempt to do this. I am sure the Hilton Honors #, name, and email are correct.
Anybody else have this issue?
Jun 20, 2021, 8:42 pm
#45
Join Date: Jan 2020
Programs: Jetblue, Turkish, Hilton Gold, Spirit Gold
Posts: 418
I linked my Hilton and Lyft accounts a couple weeks ago and finally got around to taking a Lyft ride. Received an email from Lyft the next day telling me I need to verify my Hilton account before they can deposit the points.
Unfortunately, I get an error message "Sorry, we did not find that membership" every time I attempt to do this. I am sure the Hilton Honors #, name, and email are correct.
Anybody else have this issue?
Unfortunately, I get an error message "Sorry, we did not find that membership" every time I attempt to do this. I am sure the Hilton Honors #, name, and email are correct.
Anybody else have this issue?