100 Queen's Gate Hotel London, Curio Collection by Hilton {GBR} (was DoubleTree)
Dec 22, 2016, 6:15 pm
#16
Join Date: Mar 2006
Posts: 208
I am Hilton Gold and received a free hot breakfast buffet downstairs in their restaurant. On a side note, we had two rooms, and both were "tired" and looked in desperate need of a makeover. The couch in one room was stained and there was a HORRIBLE rug stain in the other suite. Furniture had water marks and chips, and the paint needed touch-ups. Not a good experience...
Dec 22, 2016, 7:18 pm
#17
Join Date: Feb 2015
Location: SIN
Programs: SQ Krisflyer, Hilton Gold, Best Western Diamond, SPG Gold
Posts: 155
Stayed here for 2 nights in October. Located closed to 2 tube stations. Hotel's frontage and lobby looks good. Rooms looked a bit tired and small. Definitely in need of a furnish. Did not have wifi in my original room. Complained, and they moved me down the hall. I was in the 5th floor. Had free breakfast buffet as a Gold member.
Would consider other options next time..
Would consider other options next time..
Jan 24, 2018, 5:52 am
#18
Join Date: Jan 2012
Programs: HH Diamond
Posts: 695
refurbishment continuing
Drawn back to the hotel by its location (business in the area) I had a good stay here (for what was a reasonable rate compared to other Hiltons in London this week).
Had booked superior (one up from basic) and was due to receive that. Asked about upgrade and checkin agent wound me a deluxe, but warning me I may prefer a refurbished basic room on ground floor. After inspection of the deluxe room (a bit tired and towards the street) I agreed and chose a voluntary downgrade.
New room design is indeed nice, they are working their way up floor by floor, planning to complete by October. Should be some nice rooms then!
Restaurant food was good enough and reasonably priced. For whatever reason the Diamond rebate was not deducted? No drink voucher. Bar staff very friendly and welcoming!
Breakfast staff even friendlier and warm, great asset to the hotel. Felt looked after very well during breakfast. I like the split of the breakfast area across numerous smaller rooms.
Apparently they are adding a Spa and Exec Lounge also, but really not sure if they actually meant Exec Lounge or just "lounge" (which they arguably have already).
Overall I enjoy the feel and good staff in this hotel, it has its Charme and when refreshed should be a solid choice for the Kensington area.
Had booked superior (one up from basic) and was due to receive that. Asked about upgrade and checkin agent wound me a deluxe, but warning me I may prefer a refurbished basic room on ground floor. After inspection of the deluxe room (a bit tired and towards the street) I agreed and chose a voluntary downgrade.
New room design is indeed nice, they are working their way up floor by floor, planning to complete by October. Should be some nice rooms then!
Restaurant food was good enough and reasonably priced. For whatever reason the Diamond rebate was not deducted? No drink voucher. Bar staff very friendly and welcoming!
Breakfast staff even friendlier and warm, great asset to the hotel. Felt looked after very well during breakfast. I like the split of the breakfast area across numerous smaller rooms.
Apparently they are adding a Spa and Exec Lounge also, but really not sure if they actually meant Exec Lounge or just "lounge" (which they arguably have already).
Overall I enjoy the feel and good staff in this hotel, it has its Charme and when refreshed should be a solid choice for the Kensington area.
Apr 25, 2018, 4:57 am
#21
Join Date: Aug 2004
Programs: Meh
Posts: 2,594
This place is like a bomb hit it. A complete building site. 11 builders held project meeting in the lobby this morning.
No mention of this on the website, a disgrace Hilton is letting them away with it.
AVOID AT ALL COSTS
No mention of this on the website, a disgrace Hilton is letting them away with it.
AVOID AT ALL COSTS
Apr 26, 2018, 7:25 pm
#22
Join Date: Mar 2008
Location: DEN
Programs: UA Silver, whatever the Amex plat gets me and somehow still IHG Diamond after 3 years of no nights
Posts: 693
Yikes!. I've seen trip advisor and other reviews mentioning construction for a while, was hoping it was over as I have a stay here in 3 months.
Apr 27, 2018, 1:27 am
#23
Join Date: Aug 2004
Programs: Meh
Posts: 2,594
Apr 27, 2018, 9:00 am
#24
Join Date: Mar 2008
Location: DEN
Programs: UA Silver, whatever the Amex plat gets me and somehow still IHG Diamond after 3 years of no nights
Posts: 693
I might also reach out to the hotel directly and voice concerns and ask about the timeline. I'll report back here if I get anything.
Apr 30, 2018, 1:30 am
#25
Join Date: Aug 2004
Programs: Meh
Posts: 2,594
Thanks, I'll look at alternatives. Was it primarily in the common areas, or everywhere? Was the construction noise at least contained to daylight hours? Any basic services impacted?
I might also reach out to the hotel directly and voice concerns and ask about the timeline. I'll report back here if I get anything.
I might also reach out to the hotel directly and voice concerns and ask about the timeline. I'll report back here if I get anything.
The lobby is a building site and the place does not feel like a hotel. Construction workers with hard hats wondering all over the hotel.
I will talk tot he manager on checking out tomorrow and tell him/her what I think.
My biggest gripe is that there is no mention on the website. This is not on.
Nov 6, 2018, 2:50 am
#30
Join Date: Apr 2012
Location: Auckland, NZ
Programs: Hilton HHonors Diamond; Celebrity Elite Plus. Singapore Airlines Kris Flyer
Posts: 44
Some work still occurring. Much is aesthetic - probably all carpets to be replaced.
Signage indicates changeover to Curio due in February.
Signage indicates changeover to Curio due in February.