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Consolidated "Online Check In and Room Upgrades" thread

Consolidated "Online Check In and Room Upgrades" thread

Old Nov 1, 06, 12:13 pm
  #1  
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Consolidated "Online Check In and Room Upgrades" thread

Hello-

I am a Diamond member preparing (tomorrow) to check-in online for a stay at Hilton hotel in San Fran. How does my "early/online" check-in effect my chances for getting upgraded to, say, the executive floor?
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Old Nov 1, 06, 12:32 pm
  #2  
 
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You'll hear mixed results from folks -- check out this thread, it's the definitive OLCI thread:

http://www.flyertalk.com/forum/showthread.php?t=536105

In my experience, unless you see a definite upgrade on the OLCI screen, it's not worth doing it (and even if you do, folks have reported not getting their upgrade). Good luck.
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Old Nov 1, 06, 2:00 pm
  #3  
 
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I've used on-line check in 3 times

Had success with online check-in. I just used to check-in at an Embassy Suite. I usually only use it if it shows "Upgraded Room" available.

There was an unexpected payoff this time. My client needed to drop off some important papers to review and I was able to give him my room number as well. He wrote it on the envelope and upon arrival, I was handed my key & packet. It probably would have gotten to me; however, the client is very "techie" and was impressed.

Travel safe.... ^
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Old Nov 1, 06, 2:18 pm
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Just wish you could see your room on a floor plan. I often hesitate to select a room if I do not know exactly where it is.

@:-) Someone should set up a stiky with room location for each hotel...
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Old Nov 1, 06, 3:50 pm
  #5  
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Originally Posted by MikeyZBT
Hello-

I am a Diamond member preparing (tomorrow) to check-in online for a stay at Hilton hotel in San Fran. How does my "early/online" check-in effect my chances for getting upgraded to, say, the executive floor?
I would give it mixed results. I tried it again this weekend for a stay at the ES seatac and it gave me 4 choices, all of which said ":upgraded room" but I know that it is an 8 story hotel and the highest floor it showed was 5. I skipped it and when I arrived they had me in a corner sweet on the 8'th floor. I stay at the ES at SFO all of the time and sometimes it gives me the top floor (9) and sometimes it does not.
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Old Nov 1, 06, 9:56 pm
  #6  
 
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I have been "Upgraded" a few times using the Diamond online check-in..so why not use it..and when you get there still ask for the best possible room.. @:-)
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Old Nov 1, 06, 11:00 pm
  #7  
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Originally Posted by CAL PHL FLYER
I have been "Upgraded" a few times using the Diamond online check-in..so why not use it..and when you get there still ask for the best possible room.. @:-)
That's probably the best idea. Thanks.
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Old Nov 2, 06, 12:21 am
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Has anyone experimented with check-in and check-out times to see if OLCI choices change? I'm curious.
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Old Nov 2, 06, 7:29 am
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Originally Posted by BamaVol
Has anyone experimented with check-in and check-out times to see if OLCI choices change? I'm curious.
Great suggestion, I'll try on Monday for Tuesday's check-in.
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Old Nov 2, 06, 7:33 am
  #10  
 
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Originally Posted by BamaVol
Has anyone experimented with check-in and check-out times to see if OLCI choices change? I'm curious.
I have tried it several times and received the same results regardless of what check-in/check-out times I selected. However, I noticed that OLCI options change throughout the day on the day that I am checking in - sometimes better, sometimes worse. But as soon as I see that my upgrade was confirmed, I grab it.
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Old Nov 2, 06, 8:11 am
  #11  
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Too many variables

there are too many things going on that affect a person "confirming" or "securing" an upgrade PRIOR to actually checking in. In the first OLCI Thread (Can these be merged??) the majority of folks feel there are a lot of kinks that need to be worked out. Plus you have
- Changing other people's rooms assignments, that affect your room options (taking a room off line for various maintenence or housekeeping issues, etc; people extending stays
- A Diamond checks in prior to you

Each hotel and check in situation is different and you have to be flexible.
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Old Nov 2, 06, 10:43 am
  #12  
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Originally Posted by wjudge
I have tried it several times and received the same results regardless of what check-in/check-out times I selected. However, I noticed that OLCI options change throughout the day on the day that I am checking in - sometimes better, sometimes worse. But as soon as I see that my upgrade was confirmed, I grab it.
Interesting... I am arriving tomorrow at the hotel, so I went online to check-in today and it showed me 4 choices: all, regular 1 King bed rooms, just on 4 different floors. There weren't any suites or executive rooms to pick from. I decided to call reservations and she told me that there are upgraded rooms available. I asked why it wasn't automatic to get them now and she said I will just have to ask when I arrive.

Do "upgraded" rooms show up as the day goes on, so I should hold off checking-in until I see one?

Thanks!
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Old Nov 2, 06, 10:57 am
  #13  
 
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I just do things wrong I guess. I've tried olci and not doing it. I was gold for 2 years and been Diamond (5 stays since) for 2 months and I have NEVER and I do mean NEVER received an upgrade! I ask and they always say - sorry sir there are no upgrades available. I get breakfast and/or lounge access so it isn't a huge deal but you would think surely once it would happen? Staying at the Waldorf in London and the TPA airport Hilton next month so hopefully?
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Old Nov 2, 06, 11:21 am
  #14  
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Originally Posted by jjlovecub
I just do things wrong I guess. I've tried olci and not doing it. I was gold for 2 years and been Diamond (5 stays since) for 2 months and I have NEVER and I do mean NEVER received an upgrade! I ask and they always say - sorry sir there are no upgrades available. I get breakfast and/or lounge access so it isn't a huge deal but you would think surely once it would happen? Staying at the Waldorf in London and the TPA airport Hilton next month so hopefully?
That's a shame. Of course, you may have been upgraded without knowing it. For instance, at the local Hampton Inn with outside corridors, an upgrade would be a room that doesn't face the interstate.

Maybe it's your timing. Maybe you're staying too long. Try moving around a little and staying just one night. My success rate is very high on 1 night stays, and it sux on the 5-nighters.
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Old Nov 2, 06, 12:01 pm
  #15  
 
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Originally Posted by BamaVol
That's a shame. Of course, you may have been upgraded without knowing it. For instance, at the local Hampton Inn with outside corridors, an upgrade would be a room that doesn't face the interstate.

Maybe it's your timing. Maybe you're staying too long. Try moving around a little and staying just one night. My success rate is very high on 1 night stays, and it sux on the 5-nighters.
Good ideas. I'll try it and see how it goes
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