Embassy Suites Perks
Dec 14, 2018, 1:24 pm
#1
Original Poster
Join Date: May 2013
Programs: HHonors Diamond AA Platinum
Posts: 301
Embassy Suites Perks
I enjoy the hotels, even though many are dated. I have always received a nice tray in the room with the sweets/salts and diet sodas or waters I request instead of the small bonus points. My last two stays were different though. I was given 2 bottles of water at check in, along with some pretzels. I inquired at the desk of the second one, and was told they were not issuing those trays anymore and in 2019 this would be the set given to Diamonds.
I called HIlton who did not give me really any response to future changes, but didn't support the Embassy Suites story either. Im just trying to figure it out for planning.
Anybody have any ideas?
I called HIlton who did not give me really any response to future changes, but didn't support the Embassy Suites story either. Im just trying to figure it out for planning.
Anybody have any ideas?
Dec 14, 2018, 4:03 pm
#3
Join Date: May 2005
Posts: 4,870
Those trays may have been those used for "premium" rooms and were never a formal systemwide Diamond benefit. Some Homewoods have them also. IMO, nothing for you to question about this further, since you received these as a property-specific added benefit. Lots of inconsistencies across these two brands, IME.
Dec 15, 2018, 5:13 am
#4
Original Poster
Join Date: May 2013
Programs: HHonors Diamond AA Platinum
Posts: 301
Those trays may have been those used for "premium" rooms and were never a formal systemwide Diamond benefit. Some Homewoods have them also. IMO, nothing for you to question about this further, since you received these as a property-specific added benefit. Lots of inconsistencies across these two brands, IME.
The fact that they are neither of these places offered the sweet and salty per the benefits I choose myself on their website or app.
Now its two waters and a bag of pretzels, which equates to basically the same thing I get at the Hampton Inn.