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Old Nov 7, 2018, 4:27 pm
  #1  
Original Poster
 
Join Date: Feb 2009
Posts: 6,599
Login Problems

Is anyone having trouble logging into HH today ?


My wife and I have the same PW, neither account will login and the request for an email to reset the PW is not generating a email.

EDIT, I was able to get the reset PW link emailed via calling HH

When I logged i it said there was a maint update

Last edited by flyer4512; Nov 7, 2018 at 4:56 pm
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Old Nov 8, 2018, 5:31 am
  #2  
 
Join Date: May 2002
Location: Trinidad & Tobago
Posts: 437
Hilton started a system upgrade last week, I haven't been able to login since then. It would appear that if you need any HHonors service you will have to phone in.
peter1962 is offline  
Old Nov 8, 2018, 5:39 am
  #3  
 
Join Date: May 2018
Location: Caracas, Venezuela
Posts: 69
Yeah me too, i had the same problem 2 days ago. I hope this weekend they fix the problem.
Sebas Candia is offline  
Old Nov 8, 2018, 5:54 am
  #4  
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Join Date: Oct 2010
Location: Switzerland / Estonia
Programs: AY+ Platinum, BAEC Silver, airbaltic VIP, HH Diamond, Radisson VIP, IHG Diamond Elite
Posts: 6,525
As others have said this is likely related to the recent update which is, unfortunately, still ongoing. See this:

https://www.flyertalk.com/forum/hilt...t-30-31-a.html

florens is offline  


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