IT Update Oct 30-31, 2018
Nov 28, 2018, 9:34 am
#391
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA Platinum, AS, UA, DL, HHonors Gold, Marriott LTP, Hyatt, IHG Platinum
Posts: 4,707
After not receiving acknowledgement (or the points) for my missing stay request submitted 9 days ago for stay from October 30 - November 3, I emailed Hilton Honors today. The stay was posted in 10 minutes. Kudos!
Nov 28, 2018, 12:53 pm
#392
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Had a stay in Europe one week ago and the points/stay credit have not yet posted. Two stays after than that one, both in USA, posted the day after check out.
Not a problem but I wonder what was this IT Update about.
Not a problem but I wonder what was this IT Update about.
.
Nov 28, 2018, 1:39 pm
#394
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
My Monday night UK- Edinburgh stay posted this morning, the day after.
Just need my 10k milestone bonus to post!
Just need my 10k milestone bonus to post!
Nov 28, 2018, 3:13 pm
#395
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Nov 28, 2018, 3:31 pm
#396
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
The final 2 x 2500 seem to be taking far longer than the others, showing at the Hilton end, no sign so far at the M&M end.
Nov 29, 2018, 3:53 am
#397
Join Date: May 2009
Location: UK
Posts: 3,951
Like others, still waiting on a milestone bonus to post from 10 days ago, however also waiting on Hilton Credit Card points earned to be awarded, which is also over a week overdue from the date in the month they have always posted. I also now would like to cancel my Hilton Credit Card, however unsure if I should until the points post across. Anyone else waiting on overdue CC points?
Nov 29, 2018, 10:17 am
#398
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Two weeks after opening a case with the HH Diamond Desk I have received a mail asking which promo I am speaking about
Nov 29, 2018, 10:26 am
#399
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
I am waiting for my milestone bonus points to appear, before I then start chasing the M&M miles.
Still no sign of either and I got the cut and paste response when chasing the milestone bonus.
Nov 29, 2018, 10:37 am
#400
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
My milestone bonus got credited together with the 40th night, aprox 24h after check out, however I still have one stay missing from 8 days ago, I will wait another week to contact the Diamond Desk
Nov 29, 2018, 11:15 am
#401
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,712
If they show in your HH account sooner or later these will be credited in the M&M account.
My milestone bonus got credited together with the 40th night, aprox 24h after check out, however I still have one stay missing from 8 days ago, I will wait another week to contact the Diamond Desk
My milestone bonus got credited together with the 40th night, aprox 24h after check out, however I still have one stay missing from 8 days ago, I will wait another week to contact the Diamond Desk
Nov 29, 2018, 2:29 pm
#402
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Like others, still waiting on a milestone bonus to post from 10 days ago, however also waiting on Hilton Credit Card points earned to be awarded, which is also over a week overdue from the date in the month they have always posted. I also now would like to cancel my Hilton Credit Card, however unsure if I should until the points post across. Anyone else waiting on overdue CC points?
Nov 29, 2018, 5:43 pm
#403
Join Date: Sep 2007
Location: BOS/MHT
Programs: United Gold, JetBlue Mosaic, Six Continents Spire, Hilton Hhonors Diamond, Marriott Gold
Posts: 39
I've had two stays (total of 5 nights) in last two weeks both fully using points in last two weeks. Both have posted in list of activity, but I have received no points (usually get myWay Diamond points), and neither have added to my 2018 cumulative stays and nights count.
My paid stays since update have processed correctly with points and adding to my 2018 stay and nights count, but I've still not received my milestone bonus for 40 nights that I hit almost a month ago.
My paid stays since update have processed correctly with points and adding to my 2018 stay and nights count, but I've still not received my milestone bonus for 40 nights that I hit almost a month ago.
Nov 30, 2018, 3:09 am
#405
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Newbie question, so easy on this please: Why do I have some stays posted but it shows zero points? Only correlation I can see that those stays are booked through corporate rates by travel agents, but they are all points-earning rates I know. Are the points probably updated later?
These were not shown at all during this IT update but now today popped up.
Thanks for insights.
These were not shown at all during this IT update but now today popped up.
Thanks for insights.
