Checkout option in app
Oct 18, 2018, 10:08 am
#1
Original Poster
Join Date: Aug 2018
Location: ORD
Programs: DL GM, WN A+/CP, HH Diamond
Posts: 45
Checkout option in app
There’s now a button to check out where the usual check in button is. Is this a new thing? Or just certain hotels?
its a lot more convenient than my usual calling out my room number as I’m running out the front door 😂
its a lot more convenient than my usual calling out my room number as I’m running out the front door 😂
Oct 18, 2018, 10:19 am
#4
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
I saw the checkout option on 10/15 but didn't use it. I want to see the bill before I leave if possible. The app said I'd get an email within (I think it was) 24 to 48 hours.
Oct 18, 2018, 11:45 am
#6
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I’ve used it a few times. A couple of times it didn’t work, and I messaged the hotel using the app. That worked also.
Oct 18, 2018, 11:57 am
#7
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
I noticed that it popped up about a week or so ago for me. I've used it several times and it works. There is no time option ... meaning when you click it and say Yes the App tells you that you are checked out. I think it might facilitate the email of the receipt (although I can't confirm as sometimes I am still not getting an email from the hotel -- i think this continues to be property dependent). Also you should be getting a notification (at least on iPhone) if you have it turned on that you can also check out.
Note - a couple times I've clicked on the button and it gave me an error message. But then I tried it again a second time and it worked.
Overall, I haven't figured out what the purpose of it is yet but I guess if they incorporate some functionality with it, the button could be a good thing otherwise I will eventually stop pressing it/using it.
Note - a couple times I've clicked on the button and it gave me an error message. But then I tried it again a second time and it worked.
Overall, I haven't figured out what the purpose of it is yet but I guess if they incorporate some functionality with it, the button could be a good thing otherwise I will eventually stop pressing it/using it.
Oct 18, 2018, 11:58 am
#8
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Oct 18, 2018, 12:00 pm
#9
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Yes it appears just after you check in (at least on 1 night stays). It will not show up before check-in.
Oct 18, 2018, 12:00 pm
#10
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Yes it appears just after you check in (at least on 1 night stays). It will not show up before check-in.
Oct 18, 2018, 12:15 pm
#11
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
If the app could show me my folio I could take a screen print and then be happy to use the checkout button.
Oct 19, 2018, 6:42 am
#12
Join Date: Aug 2011
Programs: Hilton Honors Diamond, IHG Spire, Marriott Titanium, Wyndham Diamond, Caesar's Diamond
Posts: 536
I noticed that it popped up about a week or so ago for me. I've used it several times and it works. There is no time option ... meaning when you click it and say Yes the App tells you that you are checked out. I think it might facilitate the email of the receipt (although I can't confirm as sometimes I am still not getting an email from the hotel -- i think this continues to be property dependent). Also you should be getting a notification (at least on iPhone) if you have it turned on that you can also check out.
Note - a couple times I've clicked on the button and it gave me an error message. But then I tried it again a second time and it worked.
Overall, I haven't figured out what the purpose of it is yet but I guess if they incorporate some functionality with it, the button could be a good thing otherwise I will eventually stop pressing it/using it.
Note - a couple times I've clicked on the button and it gave me an error message. But then I tried it again a second time and it worked.
Overall, I haven't figured out what the purpose of it is yet but I guess if they incorporate some functionality with it, the button could be a good thing otherwise I will eventually stop pressing it/using it.
Oct 20, 2018, 2:55 pm
#14
Join Date: Jan 2003
Location: 1 mile from RDU
Programs: SW, AA Gold, Hilton Diamond, Hertz 5*, Avis Presidents
Posts: 506
Oct 21, 2018, 12:40 pm
#15
Join Date: Feb 2015
Posts: 210