Mar 14, 2019, 8:27 am
Last edit by: rrgg
Expiration: The 12 month expiration date on a certificate means you must reserve and complete the stay by the expiration date. You can't reserve something beyond the 12 month period. You can't extend the expiration date. (Some exceptions starting with this post.)
Eligible Dates: A certificate can be used for a Standard Room Award any day of the week. (Old policy limited them to Fri, Sat, Sun).
Other Notes:
Eligible Dates: A certificate can be used for a Standard Room Award any day of the week. (Old policy limited them to Fri, Sat, Sun).
Other Notes:
- If you earned a free night from a credit card and cancel the card, the free night certificate remains intact.
- If you cancel a reservation made with a free night certificate, the certificate becomes available right away.
- After making a reservation with a free night certificate, you'll get an email that says you booked a Standard Room Award. It will also show the points value, but no points will actually be deducted.
- The free night from the Aspire card arrives by email within 2 months of being approved and anniversary date, and the free night from spend on the Aspire/Business/Surpass arrives within a week or sooner of reaching the spending threshold. This is irrespective of your card statement date. If you upgrade from another Hilton Amex to the Aspire, the free night may post more quickly.
- Available, reserved and used certificates can be seen midway through the My Account page (https://www.hilton.com/en/hilton-hon...st/my-account/)
- If you're waiting for a free night certificate to arrive, Hilton reps say it does not help to make a points reservation and then swap it later. The reason is they have to cancel the old points reservation one and make a new reservation. The old one can't just be edited to change the payment to a FNC.
- From the Hilton email regarding a special 2020 policy on some certificates, "For all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, we are extending the expiration date through the end of next summer (August 31, 2021). There is no need for you to do anything, as your certificate(s) are being automatically updated in our systems. We hope this adjustment gives you some additional flexibility for your travels
Consolidated "Free Night Certificate Questions & Experiences" thread
Feb 2, 2019, 9:27 am
#47
Join Date: Mar 2017
Programs: HHonors Diamond, SPG, IHG, AA, SWA
Posts: 84
It has been my experience that changing from cash to points, cash to free night certificate, or points to free night certificate requires a separate booking.
Essentially, they have to book a new reservation, then cancel your old one. So, if there aren't any rooms available, you risk not being able to rebook the room you already have reserved because it has to go back into inventory before they can rebook it for you.
Essentially, they have to book a new reservation, then cancel your old one. So, if there aren't any rooms available, you risk not being able to rebook the room you already have reserved because it has to go back into inventory before they can rebook it for you.
Feb 2, 2019, 9:36 am
#48
Join Date: Mar 2017
Programs: HHonors Diamond, SPG, IHG, AA, SWA
Posts: 84
Feb 2, 2019, 2:22 pm
#49
Join Date: Feb 2012
Programs: AA Plat Pro, Hyatt Globalist, HH Diamond, IHG Plat, Marriot Gold, Hertz PC
Posts: 83
I had another question about the certificate. Is it possible to book a room for someone else using the certificate? How is the elite benefits (i'm diamond) handled if you can do this?
Feb 2, 2019, 6:52 pm
#50
Join Date: Oct 2000
Location: Seattle WA, USA
Programs: Hilton Diamond, Marriott LT Plat, AS Lounge
Posts: 3,478
Feb 4, 2019, 7:08 am
#51
Join Date: Feb 2019
Posts: 12
Booking for someone else
I just called to use a free weekend certificate from my wife on a points stay where we are traveling together. They cancelled my 2 night points stay, booked the Thursday night using my points, then booked her weekend reward for Friday. It was a little unusual that the agent has to check how to do it a few times and had to transfer me to someone else to finish booking the certificate. They said the certificate was booked under my name even though they had to find it on my wife's account in order to do the booking. The points confirmation email went to me. The certificate night confirmation went to my wife. I'll find out how it plays out when we stay in a few weeks.
Feb 24, 2019, 9:35 am
#52
Join Date: Nov 2011
Programs: Delta DM, Marriott PPE with Ambassador, Hilton Diamond
Posts: 226
Timeline of Aspire Free Weekend night on renewal
Now that we are entering 2nd year of the Aspire card, does anyone have any data points regarding receipt of Free Weekend night on card renewal?
If so, please post your Anniversary Date and Date of Weekend night receipt. Last year these certificates were notoriously slow to arrive, almost 3 months IIRC. I am hoping the timing for renewals will be faster...
If so, please post your Anniversary Date and Date of Weekend night receipt. Last year these certificates were notoriously slow to arrive, almost 3 months IIRC. I am hoping the timing for renewals will be faster...
Mar 1, 2019, 12:27 pm
#53
Join Date: Aug 2015
Posts: 2,061
Now that we are entering 2nd year of the Aspire card, does anyone have any data points regarding receipt of Free Weekend night on card renewal?
If so, please post your Anniversary Date and Date of Weekend night receipt. Last year these certificates were notoriously slow to arrive, almost 3 months IIRC. I am hoping the timing for renewals will be faster...
If so, please post your Anniversary Date and Date of Weekend night receipt. Last year these certificates were notoriously slow to arrive, almost 3 months IIRC. I am hoping the timing for renewals will be faster...
Mar 1, 2019, 3:37 pm
#55
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,652
Mar 2, 2019, 3:38 am
#56
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Mar 2, 2019, 10:41 pm
#57
Join Date: Jan 2018
Posts: 10
Is it possible to extend the Free Weekend Night Certs? I have 4 (1 expiring in Spe 2019 and Nov 2019 and 2 in Jan 2020). I don't have plan for this year. Looking to take a trip summer 2020.
If it matter I got them as followed:
1 - Ascend card
1 - hitting 15k requirement under Ascend card
2 - Aspire (have two cards)
I still hold two of the Aspire cards.
Thank you
If it matter I got them as followed:
1 - Ascend card
1 - hitting 15k requirement under Ascend card
2 - Aspire (have two cards)
I still hold two of the Aspire cards.
Thank you
Mar 3, 2019, 10:00 am
#58
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
Is it possible to extend the Free Weekend Night Certs? I have 4 (1 expiring in Spe 2019 and Nov 2019 and 2 in Jan 2020). I don't have plan for this year. Looking to take a trip summer 2020.
If it matter I got them as followed:
1 - Ascend card
1 - hitting 15k requirement under Ascend card
2 - Aspire (have two cards)
I still hold two of the Aspire cards.
Thank you
If it matter I got them as followed:
1 - Ascend card
1 - hitting 15k requirement under Ascend card
2 - Aspire (have two cards)
I still hold two of the Aspire cards.
Thank you
Mar 4, 2019, 7:30 pm
#59
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Now this is weird...was over checking out my OTHER e-mail account and the certificate e-mail was there! I must have both e-mails on my account, did not realize that. But anyway it's here, and it has a phone number and a certificate number so when I'm ready to book I'll just call.
Mar 6, 2019, 2:03 pm
#60
Join Date: Jan 2017
Location: LAX ⇄ JFK
Programs: DL Diamond, HH Diamond
Posts: 215