Mar 14, 2019, 8:27 am
Last edit by: rrgg
Expiration: The 12 month expiration date on a certificate means you must reserve and complete the stay by the expiration date. You can't reserve something beyond the 12 month period. You can't extend the expiration date. (Some exceptions starting with this post.)
Eligible Dates: A certificate can be used for a Standard Room Award any day of the week. (Old policy limited them to Fri, Sat, Sun).
Other Notes:
Eligible Dates: A certificate can be used for a Standard Room Award any day of the week. (Old policy limited them to Fri, Sat, Sun).
Other Notes:
- If you earned a free night from a credit card and cancel the card, the free night certificate remains intact.
- If you cancel a reservation made with a free night certificate, the certificate becomes available right away.
- After making a reservation with a free night certificate, you'll get an email that says you booked a Standard Room Award. It will also show the points value, but no points will actually be deducted.
- The free night from the Aspire card arrives by email within 2 months of being approved and anniversary date, and the free night from spend on the Aspire/Business/Surpass arrives within a week or sooner of reaching the spending threshold. This is irrespective of your card statement date. If you upgrade from another Hilton Amex to the Aspire, the free night may post more quickly.
- Available, reserved and used certificates can be seen midway through the My Account page (https://www.hilton.com/en/hilton-hon...st/my-account/)
- If you're waiting for a free night certificate to arrive, Hilton reps say it does not help to make a points reservation and then swap it later. The reason is they have to cancel the old points reservation one and make a new reservation. The old one can't just be edited to change the payment to a FNC.
- From the Hilton email regarding a special 2020 policy on some certificates, "For all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, we are extending the expiration date through the end of next summer (August 31, 2021). There is no need for you to do anything, as your certificate(s) are being automatically updated in our systems. We hope this adjustment gives you some additional flexibility for your travels
Consolidated "Free Night Certificate Questions & Experiences" thread
Jan 7, 2022, 10:32 pm
#541
Join Date: Jan 2020
Programs: QF Platinum, HH Diamond
Posts: 389
Jan 8, 2022, 6:40 pm
#542
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Now that you can see them online I hope they do what Marriott does and allow you to book with the certificates online so you can see the availability of properties available and just book it without wasting a call to the diamond desk.
Jan 10, 2022, 3:32 pm
#543
Join Date: Jul 2014
Location: JFK / LGA.. EWR is not part of NYC!
Programs: Brand loyalty is for suckers
Posts: 1,047
My account continues to show nothing -- no free night awards (despite having 3 of them), and no longer even shows the "updating your tier progress" message either.
It's now less helpful than ever!
It's now less helpful than ever!
Jan 10, 2022, 9:14 pm
#545
Join Date: Jul 2016
Posts: 18
My app finally updated today to show the proper information, but the account information on the website is still missing.
Jan 11, 2022, 11:43 am
#548
Join Date: Jul 2009
Location: World
Posts: 1,647
Once the free weekend night award for AmEx Aspire card renewal is showing in your Hilton account is it safe if you decide to cancel the Aspire card for the af refund? Or will AmEx claw it back after Aspire card cancellation?
Jan 11, 2022, 12:16 pm
#549
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Jan 11, 2022, 5:17 pm
#550
Join Date: Feb 2015
Location: JFK
Posts: 192
It's now going on 11 days past the date I received my annual FNC last year. Should I be concerned? Has anyone not received their FNC and had to call Hilton to remind them to send it? Normally, I would not be that concerned, but I want to use it for a reservation about 5 weeks from now, so I'm getting nervous. 
Jan 11, 2022, 6:40 pm
#552
Join Date: Jan 2017
Location: NGS
Programs: UA Silver, ANA MC, HH Diamond, Hyatt Discoverist, Bonvoy Plat, IHG Plat, Shangri-La GC, Hertz PC
Posts: 1,233
Jan 12, 2022, 9:19 am
#553
Join Date: Apr 2013
Location: JAX/St Augustine, FL
Programs: Delta Plat, Southwest RR, HHonors Diamond, Hertz PC, National EE
Posts: 529
Jan 12, 2022, 12:55 pm
#555
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I'm able to access the free nights.
https://www.hilton.com/en/hilton-hon...st/my-account/
It's on the bottom one third and if you click on the link it shows you the certs and when they expire.
Now to only make it so you can redeem them online. I did reservation with three free Marriott nights last night with no problem. I was able to look up the properties for the nights and it showed the properties and how many points and said I could use it as long as the hotel was 50K points a night or less. Worked great and I didn't have to call Marriott and waste an agents time. Only pain was I had to book it as three separate reservations but IIRC if you do that with muli night stays using multiple certificates with Hilton it's the same thing.
One thing nice about the Hilton certs is they dont charge the resort fee. For my Marriott stays it was showing a $3.50 a night tax on the hotel I booked and the Sheraton in Times Square I looked at it said I was responsible for the resort fee.
https://www.hilton.com/en/hilton-hon...st/my-account/
It's on the bottom one third and if you click on the link it shows you the certs and when they expire.
Now to only make it so you can redeem them online. I did reservation with three free Marriott nights last night with no problem. I was able to look up the properties for the nights and it showed the properties and how many points and said I could use it as long as the hotel was 50K points a night or less. Worked great and I didn't have to call Marriott and waste an agents time. Only pain was I had to book it as three separate reservations but IIRC if you do that with muli night stays using multiple certificates with Hilton it's the same thing.
One thing nice about the Hilton certs is they dont charge the resort fee. For my Marriott stays it was showing a $3.50 a night tax on the hotel I booked and the Sheraton in Times Square I looked at it said I was responsible for the resort fee.